Great communication great updates , friendly service. Thanks !!…read moreFront office was helpful (Thanks MR Reed) and tech was on point with recommendations and service. I cannot rate them high enough. Strongly recommend.

This is the only shop that I trust. I've taken my car here several times and they've provided great…read moreservice each time. They communicate quickly and effectively. Thank you all!

I was caught in a flash flood and unfortunately ended up drowning my car. Rhine West was able to…read morebring my car back to life in a matter of a few days. Where some shops would have just asked for a new engine, the gentlemen here masterfully/carefully diagnosed and repaired my car. During the process, they called me every step of the way and let me know what they were doing to include cost estimates to ensure transparency and effective communication. Down to earth people who really care about the quality of their work and the people they serve. Highly recommend this shop for BMW owners in the San Antonio area!

As a career service member and passionate auto enthusiast, I've had the chance to live both…read moreoverseas and in the US. While stationed in San Antonio, I had some Dinan upgrades done on my BMW 540M Sport, including intake, throttle body, headers, exhaust, and engine/transmission tuning. About a week later, my check engine light came on. I took the car to the local BMW dealership, where it sat for over a month without resolution, despite the fact that I had bought and serviced the car there. One of the techs at the dealership recommended Rhein West, calling them the best in town, if not the entire state of Texas. Initially, I was hesitant, as I typically avoid independent mechanics. However, after having the car towed to Rhein West, they spent just one day troubleshooting, contacting BMWNA, BMW in Europe, and Dinan Engineering in California. Within 24-36 hours, they had my car fully repaired for less than $600. From that point on, I exclusively brought my car to Rhein West until I eventually sold it. Their 2-year/24-month warranty gave me great peace of mind, and every service I received was spot on. If you own a BMW, I can confidently say that Rhein West is the best shop in town, hands down. Their prices are often lower than the dealership, and they truly stand behind their work. These guys are genuine BMW enthusiasts who specialize in BMWs and Minis.

They gave me an honest assessment of my transmission and the issues ! They also gave me some…read morerecommendations that were better and cost effective to remedy my issues ! I am very leased with the work and service they provided!

I am having transmission problems. Andy was the rep who helped me. The one star is for him being…read morevery generous in helping me and being patient with me. But other than that, they do not get any more stars. After taking it to them, they charged me $100 for a diagnostic and told me they did not know what was wrong with my car. They said they would have to take it apart. I asked for how much, and he said he didn't know, but it was going to be between $3400-$4500. I broke down outside another auto shop because I couldn't afford that, and I had driven the car to that shop. But I came crawling back to them. They suggested I do the finance to pay for the car but I didn't want to do that. Anyways, he had his tow truck pick me up, and I was towed back to them. I'm thankful for the tow who brought me back. He had just got off work, and I appreciate him coming to my rescue. Shout out to him. I did wind up still towing it to another place, and I did have to pay the 100 tow fee. He made sure to let me know. I didn't mind paying it because the man worked after hours and he didn't have to. But it sucked that he didn't know what was wrong after the diagnostic. That's what it's for. I took it somewhere else and he told me everything and it's not even a transmission shop. Hmmmm...

We had to get our car towed there on a weekend. Luckily, they work with a local wrecker service who…read morehas access to their gate. Charlie called me first thing Monday morning to get it sorted out. He was very thorough with all the questions he asked. They were super fast on the diagnostic, and sent a report with photos. We had a good conversation on the high priority needs. Once we agreed upon the work to be done, it went very quickly. Automotive shops can be sketchy. Very happy to have found a place I trust.

My kia k5 splash guard was partially off the car and dragging had no where else to go. Chris and…read moreJason helped me out very quickly and did a great job and didn't even charge me for the repair. These guys are next level!

After having a very good mechanic friend move away, we entered one of our greatest fears. Finding a…read moreMechanic we could trust. I made various phone calls, read numerous reviews and spoke to other friends and could not decide on a mechanic. We'll unfortunately, THAT day arrived. After deciding to buy The Ultimate Driving Machine (BMW) for its great track record, I think we finally hit the expiration date. Right after the extended warranty expired, our vehicle broke down. Fortunately, we were a block away from Performance Auto when it happen. We now had a dilemma...we were at the mercy of a mechanic, with little options. Fast forward a week, after multiple repairs, the car was as good as new. Throughout the whole process, Carl & Kye kept us informed, at ease and offered multiple options in our repairs. Though our final price was high, it was a result of the parts and work that was done. Carl's prices were fair and competitive. NO WAY did we feel CHEATED. 2 months later, once again about 3 blocks away, our car started acting up. The electrical system started flashing, suddenly we smelled "burnt, rotten eggs" (BLECH!) and smoke started filling the passenger compartment. By some chance, the car once again crawled to Performance Automotive. With a Fire Extinguisher in hand, Mike and Carl braved what awaited them. They opened the trunk and found that our battery had "exploded". Steam, smoke and battery acid everywhere. Mike immediately disconnected the battery. Here we were in dire straights again. 3 days before payday, a mortgage just paid and our daughter's birthday party in 4 days. We didn't need this. We braced for the worse. Once again, Carl and Mike kept us well informed, offered several options and quoted a fair price. Luckily, the damage was minimal. I STRONGLY recommend Performance Auto! Carl is our new GO TO GUY! I will be bringing The Ultimate Driving Machine ($$ Pit) back for regular maintenance as well as my VERY reliable Nissan Titan. TL;DR: Great service, fair prices and GREAT GUYS!!

(Note: I forgot to take a photo.) I made an appointment with Steven to have my car checked for an…read moreelectrical problem. I met Mr. Louis who was very mannerable, Mr. Steven, who I made the appointment with & Mr. Noah who gave me the repair estimate. The shop was nice, clean and the air conditioning was great! RECOMMENDATION: I recommend Performance Auto & Transmission due to their hospitality & manners. I will return for further auto repairs.

I really did enjoy my experience with Alamo City Garage, they were really knowledge of my car, the…read moretiming belt they use was of good quality. They even gave me a ride home and when my car was ready they call and pick me up.

They were so very knowledgeable and helpful. They checked things I asked for in addition to the…read moreother work. I have a level of trust now and I will definitely return. Thumbs up!

I did not have my car worked on here BUT, to the service manager Sarah.. You are a life saver !…read more I was having electrical issues in my car due to an after market radio. The radio had been in my car for years and given me no issues until about a month ago - my battery was constantly dying and the radio wouldn't turn off, even with the key out. I called Baumanns off of a referral from a friend at work to see if they could look at my car or had anyone who worked on electrical stuff. 2 otger places i had been 2 were no help at all. Sarah let me know that they did have guys who could find the issues but it would be 98.00 an hour and once they found the issue that they couldn't rewire the radio to work.. they could take it out or cut the power totally.. both of which are not an option for me. I let her know that so she then suggested that I try to take it to an audio shop to see if they could figure it out. That was the best suggestion she could have made ! ! I called a few places and found one who knew EXACTLY what the issue was as soon as I told him what was going on. I got my car fixed finally, same say and for only 45.00 ! ! ! ! I cannot speak on their auto repair skills aside from my coworker saying they are super honest and a very great place to go but if it wasn't for Sarah - I would still be with a dead battery and a radio that won't cut off. THANK YOU SO MUCH SARAH. :)

I absolutely recommend Baumanns Auto Repair. You cannot beat their customer service. I have been…read morebringing my daughter's mini cooper here for repairs and I have been very happy with the high level of customer service that I received and their prices are very, very reasonable.

Came here last month to get my anual inspection for my Tags after relocating from out of state. The…read moreyoung lady at the counter was nice and quick to help me even though they were so busy. I had so many questions as I had never done this before as my previous home state didn't require it; they answered all my questions and walked me through the steps. Definitely recommend. I believe it's a family business, so support !

What a great service! We took our car here for a complete check up. Gabriel was there to explain…read moreall the detail out car needed and what we didn't need. He stayed after hours to clarify all of our questions and gave us a detail report. He also did our inspections. It was very affordable! I suggest to make an appointment because it does get very crowded, specially during the weekend. Check out their website, they have great special for oil changes.