I had an amazing experience with YD Automotive Mobile Services! I was in the process of looking for a family car and Yousri, the mechanic, went above and beyond by coming out to diagnose the vehicle I was considering. He was extremely honest, knowledgeable, and took the time to explain everything so I fully understood what was going on before making a decision. On top of that, Yousri was able to fix the AC on my current car something multiple other shops couldn't figure out. That alone says a lot about his skill and experience. Super reliable, professional, and genuinely helpful. I highly recommend YD Automotive Mobile Services and Yousri if you're looking for someone you can truly trust! read more

I cannot recommend Y/D Automotive after my experience with their mobile repair service. I found them through Google and contacted them for an alternator replacement. I was quoted about $585 for parts and labor. A technician came to my location around 3:00 PM, removed my alternator, then discovered he had brought the wrong replacement part. After checking multiple auto-parts stores, I was told the correct alternator would be about $950 plus $175 installation. Since that was substantially more than the original quote, I declined and asked only that my original alternator be reinstalled and the vehicle returned to the condition it was in before the work began. That did not happen. The technician spent several more hours trying to reinstall the alternator and drive belt but could not get the belt back on. I even spent about an hour trying to assist. Around 10:00 PM I told him to stop for the night. I paid him $60 for his time and was told another technician could come finish putting the vehicle back together. My vehicle was left undrivable overnight. The next morning Y/D initially told me someone would call back within 10-15 minutes to arrange another technician. That call did not come. I was later told all technicians were booked and someone could come the following morning around 10:00 AM. I could not leave my vehicle undrivable for another full day, so I hired an independent automotive technician to inspect it. He found that the drive-belt tensioner operating point/bolt had been stripped and could no longer be properly operated. I received an estimate of $449.65 to replace the tensioner assembly alone, separate from the alternator repair I already needed. When the independent technician returned to address the belt issue, he discovered that my original alternator had also been reinstalled incorrectly. It was not properly seated, and one mounting bolt was misaligned and not positioned through its proper mounting point. I am including a photo of that condition. According to the independent technician, the misaligned alternator prevented the belt from fitting correctly around the accessory system. He advised that the stripped tensioner was consistent with excessive force being applied while attempting to install the belt with the alternator improperly positioned. He also advised that the tensioner otherwise appeared to function normally apart from the stripped operating point. Once he properly seated and aligned the alternator, the belt could be installed correctly. The technician has agreed to document his findings in writing and, if necessary, testify regarding what he personally observed and his professional opinion. What disappoints me just as much as the mechanical work is how this was handled afterward. I repeatedly gave Y/D Automotive opportunities to resolve this directly. Despite already paying additional inspection and corrective-service costs, I initially asked only for the $449.65 cost of replacing the damaged tensioner. I specifically told them I was not asking them to pay for the alternator I already needed, my additional diagnostic expenses, corrective work, lost business income, transportation issues, or my time. I later made an even broader attempt to resolve this. After researching the business, I came to believe the technician who worked on my vehicle may also be the person operating Y/D Automotive. Because I am a small business owner myself and understand that people can get in over their heads, I offered to waive the $449.65 request entirely in exchange for an honest account of what happened, acknowledgment of the damage, and a sincere apology. That message was sent through multiple business communication channels, and some showed as read. I received no response resolving the matter. At this point I am beginning the formal process of pursuing recovery of my documented damages and expenses. I would have preferred to resolve this directly, but I am not willing to absorb damage to my vehicle and the resulting costs. Everyone makes mistakes. What matters is how someone handles them afterward. Based on the work performed on my vehicle and the way this situation has been handled, I absolutely cannot recommend Y/D Automotive. I am including supporting photographs and documentation where the platform allows so readers can evaluate the circumstances for themselves. read more

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My beloved SUV needed a diagnostic check, so I sent out a few messages through Yelp for auto projects and received several responses. Y/D Automotive Mobile Services was one of the first to reply and also one of the most reasonably priced options for diagnostic testing. We received a clear quote up front, and they were very transparent about the service area, letting us know there would be an additional charge if we were outside their 20-mile radius. I appreciated that honesty and made sure to confirm the distance between us. We were assured our home was within range, which made scheduling easy. We set an appointment just a couple of hours later. When we received the text that he had arrived, my partner in crime went out to meet him, and he got straight to work. The whole process felt efficient and professional. When I finally went outside to hear the verdict, it turned out the issue wasn't nearly as bad (or as expensive) as I had feared, which was a huge relief. Y/D also let us know he'd be ready to come back out to complete the repair whenever we're ready. So far, the experience has been smooth, transparent, and reassuring. I'll be following up with another review once the repairs are completed, but this was a very solid first impression. read more

Tried to get a part fixed they took over a week to actually show up kept giving excuses. The technician yusef was very unprofessional and wouldnt answer texts or phone calls. Every time they set for them to show up they were late by a hour or wouldnt show up at all. When they finally showed up the part they offered was beat up rusty cracked and had cobwebs and spider eggs all over them, i declined the part and yusef acted out of anger and started yelling. I requested a refund which i had paid 520$ they said they can only offer 412$. This business is very shady and unprofessional, would not recommend to anybody, dont waste your time or money on these people because they dont care about you or your time just money. There are way better options out there then this place. read more

Great service! Very communicative, professional, and offered a fair price. Everything was smooth from start to finish. 5 stars -- thank you so much! I would definitely recommend your services to anyone looking for quality work." read more

Was told it would be $100 ... when he got here the tires had a nut locks. The key was on top of the spare.. ( I googled it and found it...) he didn't find it or looked for it..then he charged me $140.00 for the pads.. and he left..so, now I have brake pads, In a box, but not on my tires.. read more

Y/D was a blessing to figure out what was truly wrong with my 2014 Ford Fiesta. Found out it's the TCM. Very professional and knowledgeable. The value was are also great for a diagnostic compared to taking it to a shop. Absolutely recommend Y/D Automotive! read more

Called, stated my issue and he showed up fixed it right away. Even provided additional insight on my truck! Great guy, quick work and reasonable prices! read more

Great response, He came the next day early in the cold morning did a diagnostic and explained our options. Didn't push a repair on us and let us decide what was best for us. read more

Amazing service and great pricing. Everyone else wanted $500-$800 for my gas tank swap, but he gave me a way better deal and got it done right. Honest mechanic you can trust. read more

Great service! Pricing is just right to fix any type of problem. The best part is he is able to come to your location!!

Great service! My car gave out during the weekend and Yousri was able to make it on Monday, and got it running the same day. The alternator had to be replaced! Fair prices. Keeps you updated on the process. Highly recommend and I will definitely call Yousri for any future mechanical needs! read more