Second time dropping off a comforter for dry cleaning. It was ready for pickup within a reasonable…read moreamount of time. I used to use another place in town but noticed the quality wasn't as good as 3rd Gen and can definitely tell they care about the services they offer. The family that owns this place is so welcoming and friendly. I liked the option where it emails me when my items are ready and offers a pay before pickup link. The prices are insanely reasonable. Definitely already recommended them to my family. Thank you guys so much!

Cleaned off my egg stained puffy jacket for 14 dollars! It's a pretty fair value for how big my…read morejacket is and remembered who I was when I came back. Nice, friendly service. One issue, still a small stain at the top of the puffer

I'm extremely disappointed with my experience here. I paid over $300 including a rush fee and tip…read moreto have a dress tailored for an upcoming wedding, and after two weeks almost none of the requested alterations were completed correctly. I was very specific from the beginning that I needed the wiring removed from the cups of the dress. I also requested the slit be moved up and the bottom hem shortened. When I arrived to pick up the dress, only the hem had been done properly. I was then told the remaining fixes would "take 10 minutes." Thirty minutes later, they had only adjusted the slit and the wiring was STILL in the dress. At that point, I had already repeated the same request multiple times. When I calmly explained AGAIN that the wire needed to be removed, the woman working began talking over me and arguing with me instead of listening. I am now sitting here waiting even longer for alterations that should have been completed correctly the first time after they had my dress for two full weeks. For the amount of money charged, especially with a rush fee, the communication, attention to detail, and customer service have been incredibly frustrating. I would not recommend this business if you need reliable tailoring or time-sensitive work.

I was really bummed out when I discovered that my Brandini Italian leather jacket had a small cut…read morein the front. I was sure it was ruined! I spoke with Angel about if they could repair it. He said there were a few options, I did not like any of them. Then he thought for a minute more and came up with a brilliant tailor's idea. Place a horizontal seem across both sides of the jacket so it would appear as if it was done by the original maker. BRILLIANT! Thank you A&C.

I originally left a two-star review because, although the customer service was excellent, I was…read moredisappointed when I found stains on two of my shirts and noticed they were wrinkled after I got them home. I'm happy to update my review because this company made things right. They took my concerns seriously, cleaned my shirts properly, and stood behind their work. From the friendly customer service to the way they handled the situation, they showed they genuinely care about customer satisfaction. Mistakes can happen, but what matters is how a business responds, and they exceeded my expectations. I appreciate their professionalism and willingness to make sure I left satisfied. Because of that, I've changed my review to five stars and would recommend them to anyone looking for quality dry cleaning and great customer service. Thank you for making it right!

Love this place! It's super clean, all the machines work (for me that is great) most places only…read morehave half the machines working. They have these huge washers that you can wash 8 loads of laundry for like $11!!! That's super cheap! There is an app you can use too. The speed queen app and you upload your laundry money there and every $20 up add you get a free $5 added to your funds. So that's pretty cool. If you don't do the app you can still use quarters (there's no extra $5 with that though. But I highly recommend the app. The woman who works here is super sweet and very helpful. This is my second time here and I love it

They have a fantastic seamstress. She completed everything as requested. I received all my garments…read moreback within a week. It was kind of pricey, though.

From the owner: Enjoy the luxury of perfectly laundered attire, where our skilled specialists treat each piece as…read moretheir own.

If you bring in multiple pieces all together: Make sure you count your items upon drop off AND…read morepickup. Ensure that everything is accounted for. Not only was my drop off ticket incorrect and missing an item (which I had to call back later and correct over the phone) but they lost (for 2 hours) one of my vintage velvet coats that was somehow separated from the group of clothes upon pickup. It made this business look very shady and unpro and made me wonder if the girl at the corner was trying to rack my jacket. My clothes however were well taken care of and nicely pressed.

So management just changed over in the last month or so. The old owner helped take my big down…read morecomforter in to get cleaned. It cost about $50 for a cal king. Very fair for a real down comforter. I couldn't pickup right away and came back about 2-3 weeks later and it wasn't an issue. By that time, it was sold to a new owner. The old owner was very helpful and offered suggestions for pillows and other items to clean. They couldn't clean a 5x7 area rug though in case anyone was looking. I am very pleased with them and would def go back for other dry cleaning items.

Called late Thursday and had 20 linens to be pressed! They took them and had them ready by the next…read moreday at noon! WOW! Fast and just what we needed!

I get a lot of dry cleaning done and have driven cross town for years. Decided to try flair instead…read moreas they are closer to my home and I was very impressed by their friendliness and quality of cleaning. My new go to!

I went here recently to get some stuff dry cleaned, and was very happy with the service. I was…read moregreeted with a warm welcome and dropping off. My clothing was very quick and efficient. Afterwards, I was given a ticket as well as text communications and updates on the status of my clothing. Overall great spot to get your stuff dry cleaned. My stuff was very clean and it was done in a very short amount of time. Highly recommend this place.

The best and most reasonably priced laundry/Dry Cleaners around. Reno is a small town with an even…read moresmaller choice of Dry Cleaners to choose from. By far, Dry Cleaners Express is the best choice out of all of them. They pick up and deliver at no charge over a large area. The owner is very hands on and cares about his customers, as well as his employees. That in itself is hard to come by nowadays. I dare you to find a quality dry cleaner, with reasonable prices, sweet-smelling clothes, and free pick-up and delivery in the Reno area. I always tell my friends, Try It, You'll Like It!!

My favorite sweater is ruined. Since a photo tells a story, I'll keep my review short and let the…read morephoto make my case. Sweater on the left represents what was brought into them: Cabi black and white French stripe sweater. Sweater on the right represents what was returned to me: Cabi black and diarrhea beige sweater. Tres chic? Non! For clarity, the label does not indicate that the garment cannot be dry-cleaned, and it has been safely cleaned several times prior to this, including at this very same cleaner. This time however, the garment returned to me is not only a different color, but it has an odd texture to it, almost as if it has a residue of some sort. Look, if I had wanted to ruin my favorite sweater, I could have saved myself the cost of dry-cleaning and tossed it in the wash at home. While I won't be returning, I would certainly advise other customers to inquire about their cleaning methods before entrusting them with your favorite clothing. Because as you can see, consistency is clearly an issue.

I've been using this Cleaners for at least ten years now. I have always been satisfied with the…read moreresults. And the woman who owns the business is always friendly and helpful. I've read through the negative results and was quite surprised. But again, I have always had positive interactions at this business.

Very friendly and good turnarounds. Clothes are always cleaned and pressed well and I like the…read moredrive through option.

I dropped a romper off on a Thursday, talked to a lady who told me it would be ready by the…read morefollowing Tuesday. I go to pick up my romper on Wednesday since I couldn't get off work in time and my romper is nowhere to be found. The guy that "helped" me told me the computer was telling him it was dry cleaned but they couldn't find it. He told me he'd call the other location in town to try to find it. 3 hours went by and I got no update. I had to call and ask one hour before they closed. Still no one had any idea where my romper was. 30 minutes before they closed, the same lady that helped me when I dropped it off called me to let me know they had found the romper but it had not gotten dry cleaned. Needless to say, they have no customer service nor communication skills and they have proven to be unreliable. 10/10 WOULD NOT RECOMMEND.

I stopped going to this laundry mat a few years ago because their was an elderly lady working there…read morewas so mean, she made me feel guilty for doing my laundry there and was always trying to get me to help her with chores. I had to go in there the other day and I was really surprised. There is a younger lady in who is very pleasant and the place was very clean. She was so nice and friendly by the time I left I felt like I had a friend. I believe her name was Brenda, but I'm not sure. I will definitely start going to this laundromat again. I just wanted everybody else to know that it's changed and it's very pleasant in there.

Interesting that an owner can accurately speak to circumstances which existed during a visit over…read moreseven months ago? Good though that they finally appear to be taking an interest in their business. Hopefully future customers find all the services and amenities listed on the businesses website available to them during their visit.