Service is always courteous and effective. They make useful recommendations. It's always my first…read morestop for hardware, garden and, oh yes, they have ice cream for hot days!

Knowledgeable staff, parking in the rear, good to outstanding variety of items and a neighborhood…read moreinstitution!

Today I went back to Ace to make another purchase. I had to buy a birdbath and I was greeted by a…read morelovely man named Chris. He was so patient with me and gave me lovely advice. He even carried it out to my car and we just had a lovely interaction. The price was great and everything was quick and Parking was fast and easy. I always love coming here because people are always treating me so well.

I usually like this Ace Hardware location, but today's experience was disappointing. The cashier…read more(the gentleman with glasses) was not friendly and didn't follow normal protocol when opening a new register to help with long lines. I had already been waiting for quite a while, and only two cashiers were working. He walked over to a third register, and it appeared he was opening it. He made eye contact with me several times, so it was clear he knew I was waiting. After about five minutes, he motioned to a gentleman who arrived after me and took him first. There was no way he didn't realize the order of the line. After assisting that customer, he finally looked up and told me he could help me at his register. At that point, I declined -- the situation was handled poorly, and I was frustrated. I won't be returning to this location. For contrast, the Ace Hardware in La Crescenta is consistently professional, friendly, and a pleasure to shop at.

Besides being extremely helpful and just nice people, they're also just fun! Jesus will have you…read morelaughing! Also so helpful as I needed an unusual wood piece with strange locations for holes for zip ties! He was on it and didn't try to seek the most expensive piece in store! The other hardware store I had been to tried that!

So rude, didn't even make it IN the store I parked next to the only visible paint line in the lot…read more Employee appears, angry, gesturing for me to turn my car sideways. He flipped his hand at me with the air of one who has told someone very stupid to do the same thing 10x. I look to him for further instruction, he turns on his heel angrily and storms inside, shaking his head, so I turned around, peeled out and went to Home Depot instead of giving money to a local Altadena business. I suggest you get some paint (aisle 10) and a chalk line (you probably don't carry that) and paint yourself a new parking lot if this is the biggest frustration in your life ;)

I'm not sure about other non 5 star reviews, I guess people that complain will complain... here is…read moremy experiences. Parking not good if you want close parking, they have structure parking but it is a distance. Anyway, once you walk in you see gleaming floors and bright well lit warehouse. You will walk a few steps and people actually come and ask if you need help. It is not uncommon for 2 or 3 people to actively come up to you and ask if you need help. How's that for Home depot. it is unusual isn't it?? I feel that this location should be the training ground for other home depot employees. ALL HOME DEPOTS should be like this store. One thing though, can home depot's fix their credit card machines and allow tapping for payment??? seem like every store has this issue.

Went there on 7/10, 1:10 in electrical and Ramon really helped us. Very knowledgeable and helpful.read more

Simply the best there is- so lucky to have Anawalt nearby. Organized, well stocked store and…read moreincredibly knowledgeable and helpful staff. It's a treat to run an errand there!

They have a pretty good assortment of lumber, reasonably priced. The office guys were friendly…read moreenough. The only negative was the the yard guy had a bit of an attitude, maybe he was having a bad day?

George's Kitchen and Bath has a huge assortment of fixtures to choose from. The people who work…read morethere are attentive, friendly, and helpful. They allowed us whatever amount of time we needed to look at the hardware. Mason was great at helping me to focus in on the styles that would work in the type of house we have and the look we wanted. He showed us several offerings by some of the brands. He gave us plenty of to think about. I came back about a week or so later to narrow things down to which set of fixtures for two bathrooms. After looking around a little more, Sal asked if I would like some help. After describing what I was hoping to find, he guided me to the collections that would be best for our project. He really knows the merchandise they have and wrote up the estimate and emailed me the next day. We came back a few days later and met with Mason again and made a few minor adjustments to our order. Both of the salesmen who worked on this project for us were incredibly good to work with. Actually, everyone on staff that we met was stellar. This project has been well served.

Great place and location. Great selection of fixtures. Mason was great. He was professional and…read morehelpful.

Support your local hardware store! Arnold's is a great neighborhood, family-run hardware store!…read moreStaff are courteous, knowledgeable, and very helpful. There's convenient parking. Instead of searching through a huge warehouse, hoping to find someone to help you, everything here is right in front of you, and there's plenty of help if you need it. We brought in a screen door to have the screen replaced. The price was very reasonable, and the quality of work was top notch. They said it might take a day or two, but the work was completed later the same day. So many local hardware stores have closed up recently. We're sure glad Arnold's is here!

Such a blast from the past to shop at this old school hardware store! Everything a homeowner needs…read morecan be found at this store and then some. The staff are so friendly and had no problem using my coupon for 20 percent off coupon. I will be back for the value to the community that it serves.

I was looking for a wide piece of wood in an odd size for use as a small countertop. I called all…read morethe other lumber places in the area and nobody could help me out. Vincent, on the other hand, found a very nice plank of white oak and suggested that he could make the piece himself. It turned out great and for a very reasonable price.

Vincent was so amazing! Very skilled craftsmen. Excellent workmanship. He helped me with my silly…read morelittle project which was way beneath skill set. It is worth the time to check out his larger projects for inspiration and fun.