Eagle Rock Club Service is Ahhhhmmmaaazzzing They have fixed…read moremy flat tires, given me jump starts, and today flat bed towing my car to a mechanic. The cab of the truck is spotlessly clean, AC blasting and little complimentary water from AAA. Edwin is so skilled and professional, he knew I had a toe hook in my truck tool box ! 1000% recommend

Once again, the modern life lesson of having AAA presented itself and Eagle Rock Club Services…read morestepped up phenomenally. The scenario, I get a text about a dead battery after I left my spot. 8:32AM. I immediately turned around and made the call. By 9:15 the car was assessed and a Brand New Battery was installed. If you're keeping track folks. That's under 45 mins from text to me, me driving back to the spot and reaching out to AAA and the Tech arriving at before guarantee arrival. The Tech Jose G is always on point with a smile, we met with each other before for another vehicle. So great experience and Get AAA!!

Nicest guy took the time out to explain to me the way the industry works and super honest and…read morefriendly. I would use Erickson at any time.

Really great experience with this towing service. They answered the phone right away and…read morecommunicated clearly with me about my location and what to expect, which made a stressful situation much easier. What stood out most was how quickly they arrived. They were on site within minutes, which is incredibly rare in LA where you usually wait 30 minutes to over an hour. The driver was professional, efficient, and handled everything smoothly.

First and foremost, I usually don't write reviews, but this place has been incredible. I originally…read morecame in to have my brake calipers color changed and a new set of tires installed. The experience was so good that I ended up having David and the team take care of several other things on my car as well. David and the entire crew are knowledgeable, thorough, professional, and most importantly, responsive. They kept me updated throughout the process, answered every question I had, and made sure everything was done right. It's rare to find a shop that takes this much pride in their work and customer service. The car looks amazing and I couldn't be happier with the results. Thanks again to David and the whole team for taking such great care of me. You've definitely earned a customer for life. Highly recommend!

First time getting work done here and the experience stood out right away. I have never come across…read morethis level of honesty and care at a car shop before. David and his team were helpful, fast, and respectful throughout the process. They explained everything clearly and got the job done without wasting time. The quality of work and customer service went above expectations. Made me feel like a family rather than a customer. I would recommend this shop to anyone looking for reliable and trustworthy service.

My vehicle was towed to this company's storage yard, and trying to get in touch with anyone has…read morebeen incredibly frustrating. I called throughout the day and left four messages for both the dispatcher and the manager, but no one returned my calls. After spending the entire day trying to reach someone, I was finally told they were closed and that I would have to try again tomorrow. When a company has possession of someone's vehicle, customers should at least be able to reach someone or receive a return call. This was a very disappointing experience. The lack of communication and customer service was unacceptable, and I hope they improve their responsiveness so other customers don't have the same experience.

This company accepts more jobs than they can handle. As a AAA contractor - very disappointing. Had…read morea situation that was not a dire emergency, though I did require assistance. These guys could not come for two hours and then right around the time they were supposed to show - delayed for another two hours. It was late night, but I needed assistance for my early morning. I was forced to cancel - figure out a plan B and then call back to get assistance again. Thank goodness this was not a true emergency in the sense that I was in a safe place, I could technically wait, but really disappointing.

Highly recommend. They arrived reasonably quickly during…read morerush hour. Service technician provided excellent friendly service and I was on my way. Requested through Triple A.

Absolutely horrible. AAA should stop using them. I will definitely be filing a complaint as far up…read moreas I can. My daughter got into an accident and wanted her car towed to her home. She was told they were too busy. She asked about a closer location (her grandfathers) and was told they were too busy. They towed her vehicle to their tow yard and now she is racking up charges for a daily storage. Why am I paying for the premier with AAA when they can't even contract with tow companies who do what they are hired to do. Stay far away from this company. I am being told. Cause my daughter signed for them to take her car she agreed. I totally get that however what about me paying for the premium road side assistance? I also blame AAA and have filed a complaint. I'm not sure what they expected my daughter to do. Say no and have her car sitting in the middle of the street. She was in a bad car accident, car not drive able and probably totaled, police came and the ambulance. That's how bad it was. Stay far away from this tow company! Oh and they are liars. AAA called them and they told AAA that my daughter wanted her car towed there and did not say she wanted it towed to her home. Smh horrible

If you're sitting on the side of the road with a flat tire, call Ben right now…read more He did fantastic work. I had a flat tire a mile from home, and I walked home and Ben came out to fix it while i was home! He let me know when he was going to be done, and I walked back to the car and met him right as he was finishing up. He saved the day and was very knowledgable, fast, friendly, and helpful.

Ben is amazing, extremely efficient. Contact has been saved for future services. Will recommend to…read morefriends

So, I'm only leaving this review cause I really have to empathize what kind of service that have…read morehere.... I had a great experience with this Monterey Tow service! The staff was incredibly friendly, professional, and easy to work with from start to finish. They made what could have been a stressful situation feel simple and manageable. Everything was handled quickly and efficiently, and they took the time to clearly explain the process and answer any questions I had, big shout out to Mario and Alex. The lady behind the desk doesn't get enough credit lol jk But, I really appreciated their honesty, fair pricing, and the level of care they showed not just with my vehicle, but in how they treated me as a customer. It's not often you come across a team that combines great service with a positive attitude like this and that's the part I want who ever reads this really UNDERSTANDS. I would definitely recommend them to anyone in need of towing or vehicle assistance. Thank you again for making a tough situation much easier! There are NOT here to make this harder, treat them with respect & understanding and you just might get it in return! -John G.

my car was towed here after a hit-and-run. Mario was SO helpful! He found me a local body shop and…read moretowed my car there. AAA never showed, so I was super grateful for this kind act. Robert took me to the shop and got me there before it closed. I would recommend them in a heartbeat. Also, all of my belonging were safe, including cash and other valuables. Five Stars for sure!!!

Julio was a lifesaver when I needed a PPI at the last minute, on a Sunday no less!…read more I'd purchased two other pre-purchase inspections with separate companies just a few days prior, and was unimpressed with their services, so I was hesitant to try again. But after I found a car I was really excited about and wanted to move quickly (because of how hard it was to find), I decided to give it another shot. I could not be happier with that decision! Julio text me the moment he arrived at the dealership and immediately sent over SO many pictures (which I referenced countless times during the purchasing process). He gave me an incredibly detailed report that covered exactly what I was concerned about, suggested some maintenance that the car may need within the next 6-12 months, and gave me his honest evaluation overall, which was greatly appreciated since I couldn't easily drive out to see it in person. The cost was more that either of the other two inspections I'd purchased, and I would 1000% do it again! The peace of mind it brought my family was worth every penny! Thank you so much Julio, I couldn't be happier with the car I purchased, thanks largely to your inspection.

I performed a search online for a good mobile mechanic, and Mobile Mechanic Auto Experts came up as…read morea highly reviewed business. I contacted Julio through text, and he responded immediately to the text I sent inquiring about needing my car checked. He truly listened to the issues I was having. I felt lucky to have that experience, as car issues aren't something I'm well-versed in. He knew immediately what the issue was as he was performing the diagnostic tests. He was incredibly thorough, and it turned out to be a battery replacement that he already had on his truck. The whole thing was done quickly and with real care. I was honestly shocked at how affordable it ended up being. And there was zero upsell. He actually took the time to give me advice on how to save money and maintain my car going forward. The kindness and patience he brought to the whole experience really stuck with me. Julio genuinely saved my day and I'm so grateful I found him.​​​​​​​​​​​​​​​​ My car is now running so smoothly without issues.