London Bridge Auto did a great job and provided me with Military discount. Thank you!read more

Excellent service ! My vehicle was serviced and they got me on my way within a couple hours…read more I will return whenever maintenance repairs are needed............ Thanks

I needed the car to be inspected. They had the car for an hour. They do ask permission to fix…read morethings if needed. They do recommend service if something needs repairs or replacement. I feel their service might be on the high side. I took it somewhere else to have brake pads to be replaced. The inspection was great.

I had diagnostics done on my vehicle 4 years ago. Ac compressor failing…read more With that information, I called Christian brothers automotive, requested a temporary ac recharge and said I do not want a compressor replacement, the desk representative asked me to come in, said he could get the recharge done and additionally give me a quote for my own knowledge since it's been 4 years. I get there, price is still $1400 for a compressor, $2500 for complete replacement as expected. I decline the work and ask to continue with the recharge, he then tells me No, and the reasoning behind is it falls under a OSHA violation. You need to tell me this information before I waste time coming to your shop hoping I'll purchase a $1500-2500 repair instead of wasting my time. I understand business but that is wrong.

Update: 6 March 2019. I had another great experience here after finally getting an issue looked at…read morethat was happening intermittently. Turns out my right rear caliper was seizing, so I had the rear brakes done. Start to finish, I was there about 2 hours. It's a clean and friendly environment to wait while the car is being worked on...I'm so grateful for this shop. **** I moved here a year ago and randomly went to a place to get my car inspected. This year, however I did some research and decided to come here. Everyone was very helpful and friendly. Maddie was the rep that greeted and assisted me today...she was wonderful! The waiting area is very clean, with ample chairs, coffee, a television, and restrooms for customers I also had my oil changed; tires rotated and balanced; and it was recommended that the car have a coolant system flush, along with a rear brake light replaced. I was out of there in 1.5 hours...on the 29th of November (one day left to the month/inspections due). There was an issue I knew about they brought it to my attention and I will happily have them do that work as well. My father was a car mechanic all of his life and I have written auto contracts...so I appreciate how well this went. I would recommend this business!!

Love this place. No funny business. Just reliable and actually takes care of military customers…read more They refuse to charge extra for paying with card instead of cash which says a lot about them. I came here because a friend recommended them. I've taken both my cars here and have always been happy with everything.

Needed a water pump for my Porsche Boxster and was looking for a good independent shop. Another…read morelocal Euro specific shop (with Porsche listed on their site) didn't want to touch it. I called Eddie and he said he'd do it. They replaced the water pump and thermostat and I had the car back so fast I didn't even miss it. Car runs and zips like it should!

Don't do it; they will mess up your car. Terrible experience! It cost me thousands of dollars, and…read morein the end, I had to get it towed to another shop that could actually get my car running the way it should be.

Very professional and knowledgeable from beginning to end. I will have all of my vehicles serviced…read morethere. They helped with my AC. Sent me text updates. Called me with updates. This team is great!!

I recently brought my car to Japanese Auto Masters and had a very disappointing experience. It took…read morethem over 6 hours just to provide me with a report on the issue. When the quote finally came back, the parts they recommended were marked up 100% -- a part I could source for around $500 was quoted at $1,000 through them. I asked if they would consider working with customer-provided parts if I waived any warranty on those parts and only had them warranty the labor. They said no, citing company policy. I understand that many shops have this rule, but with a markup this extreme, it felt unreasonable. I left without having the work done. If you're considering this shop, just be prepared for very long waits and potentially significant markups on parts.

They are prompt courteous and keep you updated. Definitely would recommend them …read more Had my car inspection done in a timely matter

Absolutely pleased to say that their professionalism, courtesy and generosity are a cut above most…read moreauto repair shops. They help me out when I was trying to get my car fixed through a extended warranty company and made me feel valued.

As I was calling around to find a place that offered same-day car inspections, I was pleasantly…read moresurprised that 17th Street Automotive offered scheduled appointments for inspections with same-day service. Normally with car inspections, I have to drop my car off at an auto-body shop and pick it up the next day due to the "first come, first serve" policy but I didn't have that option so I booked an appointment with 17th Street Automotive for the same day. As soon as I walked into the office, I was happily greeted by Kristen and another worker. They both were extremely pleasant and personable. I was quoted a service time of about an hour and a half and was offered beverages while I wait, which was a very nice gesture. My state inspection was completed after an hour and a half, just as they quoted me. Kristen was very informative with the things they found during the inspection and with how amazing their customer service was, I would definitely return to get my car serviced with them. I was given a free car freshener once the service was complete and told them I would tell everyone I knew about the exceptional experience I had with their business. If you are looking for same-day inspections or in need of any car services, I highly recommend checking out 17th Street Automotive.

Completely unacceptable, frustrating experience…read more I paid $1,338 for front brakes and calipers, and within six months I was still having braking issues. When I returned, they replaced only one front rotor under warranty. After a third visit for the same braking noise/vibration, I was told the problem was my rear brakes, even though those had been replaced only three months earlier at another shop. I then went to three independent shops, and all confirmed the real issue was a warped front rotor (the one not replaced the second time I brought it in). This should've been fixed the second or third time I brought it in. Instead they shifted blame to another shop, in which their work was confirmed to be fine. And for the price I paid, I shouldn't have had to bring it in multiple times for the same issue. Still after three visits and over $1,300 spent, my issue was still not properly fixed. The only good thing about this experience was that it was under warranty, and another shop was able to fix my brakes properly. I would strongly recommend getting a second opinion before trusting this shop, and if possible save your time and go elsewhere.

Lee & David at Autoworks are very dependable and honest when it comes to vehicle repairs!read more

Very trustworthy and fair! We take all of our vehicles to them. Highly recommend Autoworks.read more

I brought my car there to do a radiator and crankshaft seal replacement. It took 1 week to do the…read morejob. I had to call myself and follow up if it was done. When I got the car back my headlights did not work. I went back to let them know and left my car there. They said they would take a look. Another week went by and I had to call again to follow up. They said I would need to take the car to Tidewater Auto Electric because of the wiring. I did a quick Google search and it suggested to check the headlight relay and ballasts. I ordered the parts on Amazon and changed them myself. I am not a mechanic and was able to figure it out. The headlights worked after that. They have a Superman figure displayed there at the register. I guess headlight work is Superman's kryptonite. I would be very cautious of the accountability at this shop.

This store is an absolute SCAM!! Do not take your vehicle here. They preyed on my Wife's kind heart…read moreand story about being a "local business" and she bought their overpriced coupon book. First time I go to use it to get new tires I was told they'll give me a call right back to quote me on tires and labor, never received that call back. I called them a few days later and inquired about it, the "lady", Kimberly was the absolute rudest asshole i've ever talked to in customer service and hung up on me. DO NOT GO HERE! DO NOT BUY THE "COUPON BOOK".

I had a nail in my tire and I was far away from my home. I pulled up and asked if they fixed tires…read moreand they said they do permanent patches for $50 which I didn't have. I had $15 in my pocket and 30 on my uber card. He said he would talk to the mechanic to make a deal with me for $20 and when he came back he told me the mechanic said he would do it for free. I gave him the $15 I had on me and the mechanic gave it back to me and refused to take it! James offers to make a deal with me and Aric sealed it! He wouldn't take my $15! There are good people in this world. Neither one of them looked like me either! I have to add that! I would recommend doing business with these gentlemen! I will do business with them myself and I live on the other side of town. It's hard to find good people these days and when you do we have to hold onto them! I'm adding to this post... turns out I had 2 nails in it and technically they aren't supposed to patch those because they were really close together. So he's back there now working on my car for free really. Unbelievable!

Took my car here a couple weeks ago to get it aligned after I had done maintenance. They had the…read morecar all day and when I called at 3:30 the excuse was only one mechanic. Okay... so I pick up the car and they say they couldn't align it fully due to needing a kit for rear alignment. Okay. I order the kit and take it back today. I called yesterday and was told yep drop it off and we will get it done tomorrow. I get up early and wake up the woman to pick me up. Dropped off before 7 and I call at 5 and not touched. I was told that they had 8 other cars ahead of me from the day before. Ridiculous. I went back and got my car. I won't give them another penny. Just friggin' ridiculous. What happened to the folks that ran it before that were worth a poo? Major fail. Don't take it there.