Don't do it; they will mess up your car. Terrible experience! It cost me thousands of dollars, and…read morein the end, I had to get it towed to another shop that could actually get my car running the way it should be.

Love coming to this repair shop it's very reasonable in price and the owner is so friendly and…read moreshows he really cares not just about his business growing up also about his customers. They were able to fix what was going on with my malfunction indicator light since I couldn't determine the root cause on my own with a deep inspection

I did not make the appointment here, but the lady who answered the phone was extremely nice. She…read moreknew a lot about alignments in general and the price was 129.99, I went with another business because of lifetime alignments and knowing I had to replace another suspension component very soon. This seems like a top shop for dealing with lowered cars.

got my Vanagon's alignment straight in no time at all. I installed some billet UCA and no one else…read morein town would touch it. true professionals in their craft.

friendly but lacks follow up with staus of vehicles. I think they are good mechanically.read more

Needed to get my car inspected. I got there early and they inspected it while I waited. I got a…read morepassing inspection and paid $20. A bargain in my view, where some other places give you a "free" inspection but then discover some expensive repair (like new wiper blades that cost $50). My wait was under an hour. In a nutshell this place is humble and honest.

Only going here from now on. They were unbelievably welcoming, had great communication, and honest…read moreabout everything. They made time to answer all of my questions with a reason backing it up. I highly recommend this place as they are true to their word and know what they're doing.

Solid service by the folks over there at R G auto repair. New to the area so always scared about…read morebeing screwed over by a mechanic I don't know. After finding out the hard way a few times, These folks came recommended and I can see why. Great, timely service and went out of their way to help me out. Raymond, Mel, and the front desk lady I believe her name is Alyssa they were all fantastic. Great value and won't rake you over the coals. 10/10 Highly recommend

Awesome mobile mechanic! He came to my house and fixed my truck in under an hour, getting parts…read moreand all. He is honest, knowledgeable and has been in the industry foe 20+ years and is ASE certified. His rates are very reasonable, far less than dealerships and big box stores . I didn't even have to leave my house!!! He responds very quickly and works around your schedule and I was able to keep working while he wrenched in my driveway. Highly recommend

I had a nail stuck in my tire. So I called to see if I could walk-in for a tire plug and Ms Vicki…read morewas very nice and told me to come in. There's always a lot of cars here, so I'm assuming they stay busy. The plug cost $27. I sat in the waiting area while it was being fixed. It was about a 30 min wait, which wasn't bad. I was in and out on my way. I'm not sure how they are with fixing things under the hood so I can't say much on that. The whole process was easy. I did notice after I left my car was making a strange noise it wasn't making before. I didn't assume they had anything to do with it, because there was no reason for them to be under my hood. So maybe it was just a coincidence. But this started the same day, like something sounded loose. Other than that my experience was good.

From the owner: At Kempsville Auto Care Center in Virginia Beach, VA, our team is committed to providing the best,…read moremost pleasant automotive repair experience possible. We only employ the best, most qualified ASE Certified Technicians, and we proudly bare the NAPA name.

Visiting family and needed work done on my Jeep and McKenzie's Auto were precise and on point with…read morethe needed repairs. I would recommend 10/10

Came in for new rotors and brake pads, the entire staff was friendly and welcoming and my vehicle…read morefelt brand new after only a couple hours! I will definitely be coming back as this is my now Go-to shop!

Dropped off car at 8:30am. Firestone staff called at 9:52am advising wiper blades to pass…read moreinspection. I got wiper blades and called back at 11:15 am and asked when to return: "closer to 5 pm (per the earlier agreement) or now?" Per their advisement I returned by 11:30am. The inspector knew we returned and knew we put new wiper blades on. I went inside to pay and was told the inspector "Just went to lunch" and it would be "an hour wait." This was unexpected and uncalled for. They knew we were so close to finishing such a very short quick task. I called back on the way home only for it to get worse. Firestone staff advised to return sooner than later. I complied with Firestone staff's preference. The manager actually said out loud to me: "Ma'am, the world doesn't revolve around you," and pointed out that "Mr. Firestone is dead, " which was cruel and unnecessary. This is how they treat loyal customers of many years. Sad because that newer manager girl had been so nice in the past.

Their service is freaking terrible. I used to come here religiously but it's just been getting…read moreworse and worse. Dropped car off had an APPOINTMENT at 11. I had to call at 2 just to be told it still hasn't been worked on, I get stuff takes time but atleast call the customer to let them know. Now it's 5 and I called again and got attitude cause I was asking about my car. Wtf?! Yall suck

My experience was a great one. When I started to feel a little overwhelmed, my salesperson Joshua…read morewas very patient and supportive. The atmosphere was welcoming, and the finance team, service department, and other sales staff were all friendly. Overall, it was a great experience from start to finish. -Latonya Barnes

Yesterday, just completed my purchase of a 2025 CX-50 Hybrid Premium and can't be more pleased! I…read morehad an awesome sales experience at Hall Mazda. I reached out to the sale department of the dealership about two weeks ago while I was still physically in Japan. Told them what I was looking for and my specific and strict timeline and asked if they could accommodate. My sales agent, Dermetris, was super professional from the start, even offering to pick me up from my hotel to go to the dealership, as well as, drive me to the Navy Federal when it came time to get that check. When I finally arrived in Norfolk, and got situated at my hotel, Dermetris arrived in a red CX-50 Hybrid, the exact one I was looking at online. We knocked out a test drive right then and I was super impressed with the car! Once we got back to Hall Mazda though, I noticed this CLEAN looking dark blue color and asked if they had my car in that color, with the same amenities. And Dermetris double checked and sure enough they did! And that was it! Finalized the paperwork and drove away with my new whip! Thanks so much to the crew at Hall Mazda and especially Dermetris for making this process so streamlined and being able to accommodate my strict schedule!