Shipps Corner Service Center is located at the corner of Shipps Corner Rd. and Holland Rd. They also have a 76 gas station, so you can easily find them by seeing the 76. I have been here several times with a few cars. The most recent visit here was on October 2, 2023. I have been past this place countless times, but had never come in here until recently. In June, Mark Hopkins from this business was going house to house to sell VIP Customer Care Cards for $130. After looking over what it has to offer, I decided to get it. It is good for any car and does not expire. A few months later on August 23, 2023, I came in for my first service to use the VIP card. When I came for the first time, parking is extremely limited. I ended up parking over at the end of the Food Lion parking lot. The reason for this visit was to have a full synthetic oil and filter change. This was completely covered by the VIP card. The check in process was pretty easy inside. They had my appointment already, and all I needed to give them was the VIP card. Once the work was done, I would get that card back. Within two hours, they were already done and my car was ready for pick up. The pick up process was easy too. Everything went well on this visit. The only thing they forgot to do was reset the change oil notification in the car, but I got that reset, so all good. My most recent visit here was to bring my mom's car here for service. She needed an oil change (regular) and a state inspection. Both of these services were covered under the VIP card. The process was similar to the first one, and they were done within a few hours too. At this point, the VIP card has already paid for itself and then some. Overall, the service and experience here have been excellent. One thing that was really nice is that they don't try to push you to get additional products and services when the car is looked at. They are very honest and up front about what needs to be done and what is optional. You don't see that too much these days. If you're looking for a place to have your car taken care of that isn't a dealership, this place is worth checking out. Info about how to obtain a VIP card is included in the photos I have added along with this review. read more

See all

I'm a little uneasy based on a few reviews I've read of this place due to my experience. I'll update as the situation continues and give fair updates as it is resolved: I took my older 19 ft Chevy G30 van there a month and a half ago. I had my vehicle towed there (it's $600 for each tow) and even spoke to someone there, told them what kind of vehicle and what was wrong and was told to bring it in for an estimate. NOBODY told me it would be $158/hour to diagnose...nobody. I even spoke to the mechanic once it was there, someone at the front desk and there was NO mention of this. I read some of the other reviews and I'm getting the sense they definitely take advantage of people if the situation calls for it. I called twice to get a status with no response or call back in that month and a half worth of time. Finally called yesterday and was put on hold a few times (it seemed they were looking into an issue), then a new service writer told me that he just started three days ago, read the notes that said to just "call owner" and says oh gee that would be $158/hour since it wasn't running (nobody at the get go told me that, nor after or since until now) AND my vehicle has been sitting there for a month and a half or more!? I would have made other plans if I knew this. So then to top it off, I get hung up on (I was completely calm on the phone), call back, leave a message and then eventually connect about an hour later. Now all of a sudden he says that the lead mechanic already did 1.5 of work that I'd be charged for and fixed a switch and got it started but won't stay running and needs more work. The lack of communication in this is absolutely astounding and now how do I trust anything!? All I got was an oops sorry nobody called you and told you how much it would be or even gave you anything in writing or authorized any work!? My family owns a shop farther away and that is completely illegal!! I have no choice now but to have them continue and told them to cut it off at a certain amount of hours. I will update once this situation is complete and fairly if resolved. Now I'm skeptical but if I can't at least get the vehicle running to make it to my house, I will have to get another $600 tow. If they can tell me what's wrong with it, even better. I'm hoping for the best and will update once this is resolved. read more

I brought my car there to do a radiator and crankshaft seal replacement. It took 1 week to do the job. I had to call myself and follow up if it was done. When I got the car back my headlights did not work. I went back to let them know and left my car there. They said they would take a look. Another week went by and I had to call again to follow up. They said I would need to take the car to Tidewater Auto Electric because of the wiring. I did a quick Google search and it suggested to check the headlight relay and ballasts. I ordered the parts on Amazon and changed them myself. I am not a mechanic and was able to figure it out. The headlights worked after that. They have a Superman figure displayed there at the register. I guess headlight work is Superman's kryptonite. I would be very cautious of the accountability at this shop. read more

This store is an absolute SCAM!! Do not take your vehicle here. They preyed on my Wife's kind heart and story about being a "local business" and she bought their overpriced coupon book. First time I go to use it to get new tires I was told they'll give me a call right back to quote me on tires and labor, never received that call back. I called them a few days later and inquired about it, the "lady", Kimberly was the absolute rudest asshole i've ever talked to in customer service and hung up on me. DO NOT GO HERE! DO NOT BUY THE "COUPON BOOK". read more

A good, trustworthy auto repair and state inspection shop. Mechanics and staff are friendly, efficient, and don't try to push unwanted or unnecessary repairs and products. With an appointment, things move quickly, with little wait time, depending upon work to be done, of course. read more

Love this shop. They genuinely care and understand, they value each customer and make sure to get them back out on the road safely and better then when they came in. Dominic is awesome. ​ read more

I've been taking my car to this shop for over a year. And in that time they made me believe they cared about my car and its function. I was wrong. They have cost me over $2000 in repairs because they used wrong parts on my car. They broke my car more than they've ever repaired them. Dominic is nice but this is business and they run a very bad shop. They lie. They steal. Jim. Dominic and Tyler all know me and my car and they "repaired" my car and now it's sitting on the side of the road based off their "repairs". I've been stuck on the side of the road 3 different times and time and time again they try to make me believe they were fixing my car. I am a female who they took advance of. I wouldn't even give them 1 star!!! read more

Those guys are amazing. Dominic and his crew always do a great job . Definitely 5 starters.

Over the years I've had a Saturn Sky and Honda Element serviced here. Always good honest work.

Dom and his crew are beasts! Always have my back,I will forever recommend them for car services!

I brought my car to this shop because my car did not have heat. I was there first thing in the morning and they made me leave my car all day just to do a diagnostic. I finally called them around 1pm only to have them tell me that I needed a new A/C box, a $1700 fix. I told them that what they said did not align with the symptoms I was experiencing. They said they would rig it so I would have heat even when I was not throttling. I did research that night on my own. The next day I looked and I did not have any coolant in my reservoir. I put some coolant in and had heat. I took my car to another mechanic who found the leak in a hose. He fixed it for $80 using $27 worth of parts. After the good mechanic fixed it, I was perplexed as to why only the driver's side was blowing cold air. When he looked under my dash, he discovered that Shipps Corner had removed the actuator from my car. A part that had nothing to do with why my car was having problems with the heat. I guess Shipps Corner thought I was going to just hand them $1700 to fix something that wasn't broken and still wouldn't have fix my heat problem. And if my car had overheated in the meantime, I would have even more issues!! To avoid court action, they replaced the piece on my car they had removed. Do NOT take your vehicle to these people. They are swindlers and liars!! read more