I needed the car to be inspected. They had the car for an hour. They do ask permission to fix…read morethings if needed. They do recommend service if something needs repairs or replacement. I feel their service might be on the high side. I took it somewhere else to have brake pads to be replaced. The inspection was great.

I had diagnostics done on my vehicle 4 years ago. Ac compressor failing…read more With that information, I called Christian brothers automotive, requested a temporary ac recharge and said I do not want a compressor replacement, the desk representative asked me to come in, said he could get the recharge done and additionally give me a quote for my own knowledge since it's been 4 years. I get there, price is still $1400 for a compressor, $2500 for complete replacement as expected. I decline the work and ask to continue with the recharge, he then tells me No, and the reasoning behind is it falls under a OSHA violation. You need to tell me this information before I waste time coming to your shop hoping I'll purchase a $1500-2500 repair instead of wasting my time. I understand business but that is wrong.

Had a classic vehicle transaxle benched here, they finished it, I took the transaxle home installed…read moreit and it wanted to pop out of gear. Took the whole vehicle to the shop to see if they could fix the problem, they determined, they wanted me to pull the transaxle back out and bring to them. Not only did I not feel like pulling the transaxle back out, I didn't trust they could fix the problem and I didn't want my vehicle sitting around another 4 months. I asked for a refund or even a partial refund so I could take it to another shop and they didn't refund any of my money. Don't expect any refunds if you aren't satisfied with their service and want to go somewhere else. Epic waste of time and money bringing my transaxle to this shop.

This is the second time I have gone to Liberty Transmission. Great communication, professionalism,…read moreand honesty were consistent during both visits. Their diagnostic approach was logical and uncovered several other legitimate issues. They even saved the replaced parts to show me the damage. Unfortunately, they were not able to identify the cause of the issue that originally brought me in. They were very fair in pricing the work that was completed and were honest when discussing additional options and recognizing the point of diminishing returns for further service. Many shops would have taken this as an opportunity to cash in. Although the original issue was not resolved, I will 100% give them another opportunity based on their candor, honesty, communication, and fairness.

Came to these guys with an issue. They quickly figured out what was up with my car and got it taken…read morecare of for me. Recommended quite a few other things I could get done as well. A little on the higher side but definitely helpful and worth it. Easy experience and good customer service.

Used to be a great place. Recently they were rude, inaccurate and sloppy. Refused to do the right…read morething and refund me for their lack of knowledge and work or inaccurate diagnosis of an issue leading to more issues and work required. The woman in the office is nothing but rude.

Very professional and knowledgeable from beginning to end. I will have all of my vehicles serviced…read morethere. They helped with my AC. Sent me text updates. Called me with updates. This team is great!!

I recently brought my car to Japanese Auto Masters and had a very disappointing experience. It took…read morethem over 6 hours just to provide me with a report on the issue. When the quote finally came back, the parts they recommended were marked up 100% -- a part I could source for around $500 was quoted at $1,000 through them. I asked if they would consider working with customer-provided parts if I waived any warranty on those parts and only had them warranty the labor. They said no, citing company policy. I understand that many shops have this rule, but with a markup this extreme, it felt unreasonable. I left without having the work done. If you're considering this shop, just be prepared for very long waits and potentially significant markups on parts.

Great service and getting my transmission put in doing a good job and a prompt time thank you so…read moremuch

The store has now over 2 occasions provided great service. The quality of each job I've requested…read morehas continued to be top tier. As well, the communication and value given with both Bryan and Tyrone has been great enough to make them my go to auto shop. Highly recommend this shop and the services done by them.

Best shop in my neighborhood. Always courteous, professional and ready to help. I took two cars for…read morethe State inspection and everything went smooth, super fast, and pleasant.

Had a screw in my left back tire. Decided to head here. Staff were extremely friendly. Service was…read morequick and there was no charge. Within 20 minutes my tire was fixed and I was on my way. Didn't notice until after I left that they also put some air in all the tires. I will definitely be returning for basic car maintenance/ repairs. Thank you Courthouse Automotive!

Jamal did a great job and the communication was on point the entire time. The car was at a…read moredifferent location than I was, but that didn't hamper things a bit. I'll definitely be calling again and couldn't be happier with the work done and the pricing.

We were here from out of town and Jamal was prompt and responsive to our immediate needs. What we…read morethought was a big problem turned out to be much smaller and Jamal did not overcharge us. Highly recommend using this honest and reliable service.

So this is my second time coming to The Car Shop. Every time…read moreI come here I leave completely satisfied with the care I have been given. I (luckily) had a warranty coming and these guys were so professional the first time I went and they made sure not to beat up too bad with the price. When my car ended up getting some scoobys and I needed them to replace the engine bad. $7800 to $1608. I couldn't ask for a better job from them and the car drives smooth. Shoot smoother than when I got it it feels like lol. Nonetheless. You someone to take good care of your car? Come here. I drive from near Norfolk the 25ish minutes just so I can come here because of how welcoming, honest, professional, clean, and prompt these guys are. But hey. If you don't believe me? Go to em!! I literally have talked to them for a daggon near a week and a half and they have always kept me in the loop and giving good service while providing no shortcuts.

We needed brakes for our second car and The Car Shoppe of VB was incredible. I know next to nothing…read moreabout cars and they explained everything, were up front about the cost, and let us know any potential extra costs involved. We were impressed with their honesty and they had the repair done the same day. Honesty is important to me so they've got a new loyal customer.