By far the worst experience I've had at any tire shop. Went in to get a tire patched and they told…read moreme I would be in and out in 90 minutes. After 90 minutes they finally took my car back. After 20 minutes of watching the tech on my dash cam just continue to stuff his face instead of work. Meaning after almost 2 hours I was still gonna have to wait for them to do the actual work. I finally told them to give me my keys and left. I've taken cars there for years but I will never be going back there again. Clearly they have lost their work ethic.

counter help needs to improve on thair people skills, very rude and make it seem like they don't…read morewant to help you with your car...high prices and very slow service to do the work needed . bought 5 sets of tires and lots of other repairs....TIME TO MOVE ON...See ya.. C Adam Toney

I normally try to resolve issues privately before leaving a review, but this experience left me no…read morechoice. I was charged $50 for a fog light repair that was never actually completed. I was told it was "temporarily fixed" so they could issue my inspection sticker. The fog light is still not repaired. I called trying to resolve this before going back in person. When I did, the son of the owner was extremely rude. He treated us like we were lying and dismissed our concerns. All I wanted was for them to either complete the repair (since I already paid for labor) or let me just pay for the part and finish it properly. Instead, they refused to fix it or refund money for work that wasn't done. I'm also concerned about the legality of issuing an inspection sticker without the vehicle fully passing, as that may violate West Virginia Code §17C-16-7. Very disappointing and unprofessional experience.

Both my dad and I have taken our vehicles here to Teays Valley Import. The owners and employees are…read moreawesome to deal with, very honest and trustworthy, and they do excellent work. I highly recommend going here.

I needed someone to repair my Volkswagen Beetle. We though it had a rear main seal leak. I was…read morereferred by another mechanic to Teay's Valley import and Domestic auto shop. They looked at my car and found it was not the rear main seal and fixed the problem saving me a lot of money. They were great to work with, communicated well, explained the situation and were very skilled in their profession. If I have any problems I will be back

I normally try to resolve issues privately before leaving a review, but this experience left me no…read morechoice. I was charged $50 for a fog light repair that was never actually completed. I was told it was "temporarily fixed" so they could issue my inspection sticker. The fog light is still not repaired. I called trying to resolve this before going back in person. When I did, the son of the owner was extremely rude. He treated us like we were lying and dismissed our concerns. All I wanted was for them to either complete the repair (since I already paid for labor) or let me just pay for the part and finish it properly. Instead, they refused to fix it or refund money for work that wasn't done. I'm also concerned about the legality of issuing an inspection sticker without the vehicle fully passing, as that may violate West Virginia Code §17C-16-7. Very disappointing and unprofessional experience.

Five stars for these guys! I was just passing through this little town when I noticed a huge rattle…read morecoming from under the car. They were the first car repair shop I saw, so I called them and they took it right in. Figured out the problem (heat shield had come loose and was rattling against the tail pipe.) They fixed it, charged me $32 and I was on my way in 10 minutes total. Thanks guys!

have tried several times to do business with., high prices alone with the owners bad attitude [ ass…read morehole ] won't ever be back....Beware of fake repairs needed....0 - stars.....

Always helpful, friendly and best service around. They go above and beyond! The prices are always…read morebest!

Absolutely recommend Mountaineer 4X4! Great service, easy to work with, and do an amazing job!read more

Been going here my whole driving life! Best shop around. Top notch place. You will not find a…read morebetter group of knowledgeable people!

Fast and courteous service! I brought my car in for a state inspection and they were able to fit me…read morein and get it taken care of quickly. I will definitely be back for any future car maintenance or repairs.

I made two valiant attempts to get an alignment on my partner's vehicle. Attempt #1: the alignment…read moremachine broke down before the vehicle went up. I should have taken that as a bad omen, but I gave y'all the benefit of the doubt. Attempt #2: made a morning appointment for drop-off. Went back to pick it up later that day, and looked like the vehicle hadn't moved. Well, that's because it hadn't. Due to a "mix-up," the vehicle wasn't serviced. All damn day, and no one had one single thought as to whose responsibility that might be. The suggested resolution was to leave the vehicle there overnight, with the people who forgot to service my car in the first place, with all the faith and hope in the world that they'll somehow remember to service the vehicle the next day. Um, no. That actually felt pretty shady, honestly. Between all of these attempts, we wasted 4 hours in driving time going back and forth to the garage for absolutely no reason other than to piss me off. That's what you get with these corporate outfits, and that's what I get for not doing my research on this company. They don't give a shit about you as a customer, and they certainly don't value your business. They treat their employees like shit, which leads to poor service and high turnover. All that matters is making money for the dear, almighty shareholders. They have to invent new ways to overcharge and overprice in order to do it. It's literally the business model. They don't need a loyal customer base, just desperate people who need their vehicles fixed. People are always desperate and in need of vehicle repair. It's kinda like the healthcare "industry." And watch, corporate will respond with some bullshit boiler plate response, "We are so sorry we didn't provide satisfactory service. Please waste more of your time talking to us about it on the phone so we can do absolutely nothing to fix it." It goes something like that I'm sure. (Update, you can see they responded with exactly that)(Y'all can get fucked) The evils of capitalism are on full display here. Save yourself the time and money, and stay the hell away from this place.

I was here to get my buddy's old Lincoln Mark LT fixed and ready to go for the turkey shoot on the…read morefollowing weekend. Midway Ford's "lounge" room is pretty mid with its dusty coffee shelf, Krusty Keurig and mismatched seats. Not the way I'd go next time. The service was fine, but like most dealerships, I lost my shirt and even a layer of my own skin on the labor rates. The lady who answers the phone is professional and polished - so much so that it's almost frightening. I'll be back once the world ends and my buddy's frozen turkey legs are the only food sources left.

Visiting my mom here in Hurricane. I live now in SC…read more Was up here visiting for Thanksgiving and doing some deer hunting. Have been on the road for two weeks prior. So the "change oil soon" light comes on yesterday on my F-150 Lariat and I've got a 6 hour drive home Sunday. And I like to take care of my truck. Midway Ford worked me right in today for oil and filter change and tire rotation. Super friendly people, from the service group to the ladies in the checkout area. Nice clean shop (and waiting area). Awesome sales guy as well. Right near the aisle coming into the showroom and in front of the (Awesome) custom Bronco. I'd buy a truck from him any day! Relatively quick service especially since they worked me in. Excellent value, and it's genuine Ford service. Highly recommended and I would definitely use these guys all the time if I lived up here.