Cancel

Open app

Search

Courtyard by Marriott Reno

3.0 (135 reviews)
Open Open 24 hours

Services - Courtyard by Marriott Reno

Hotels

Venue rental

Courtyard by Marriott Reno Photos

You might also consider

Recommended Reviews - Courtyard by Marriott Reno

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

My room faces the 580 freeway, no sleep for me! Too bad cause the room looks nice.
Mario G.

Not exactly sure why they gave me this room that faces the freeway, so restful sleep is out of the question here. For reference it's the rooms with the even ending digits. The hotel/lobby/gym are all very clean but the rooms are a bit run down, it's just a hotel to stay and get your business accomplished. The Gym and business areas are the best here and if those things are important to you, then this is your spot. The hotel is also located near a lot of services and places to eat. Overall not a bad spot to conduct business but as far as vacation destinations go, this is not it. At least for me it doesn't appear to be a place to come and relax.

Electric vehicle charging for free
Scott H.

This would be a five-star review we're at not for their failure to do housekeeping. The room was comfortable. After I reported the air conditioning out of service they fixed it promptly. And most of all, they had free electric car charging. Unfortunately there were only a few EV charging stations, but it was better than nothing. And parking is free. But they failed to provide housekeeping service.

Salad bar
Jeanne N.

It seems inconceivable to me that a large corporation, like Marriot, does not have a process in place to refund for overcharging on a bill. I find it hard to believe that if they've overcharged someone on a room, there's not a way to immediately refund a guest the overcharge of the disputed difference. As a local nonprofit, we are exempt from paying sales tax, and the Marriott charged us sales tax for an event we recently hosted there. Their only offer of service recovery was not a full refund, but a credit toward a night's stay or a credit to another event we might hold there. At this point, I'm not sure we would ever hold another event there based on their policy or need credit for staying a night. As a smaller nonprofit, the money we raise and spend it's not taken lightly. An offer that does not fully refund the money we paid in taxes, is neither acceptable, nor satisfactory customer service.

Room with a view
Geneva L.

I had booked a King with a balcony on the Marriott app but it was not available at my late check in. The room was $116 a night with $15 tax and free parking. Very reasonable. Everything worked (drains, tv, fridge, phone, alarm- all major factors in my review). The room was quiet and had a good desk/office area, fridge. The balcony was the best-because it expanded the view, provided fresh air, and bumped up the room space. The traffic noise from 395 was definitely noticeable when the screen door was open but a small price to pay. Marriotts seem to have soundproofing and this hotel was no exception. Greatly appreciated when I have a demanding schedule. The bathroom had a nice walk in shower and the sink vanity closet area was useful and functional. My only complaint was the bed felt kinda old and lumpy, I think it was the same bed from 2010 (or at least felt like it). I had stayed in this hotel years ago (2010) and the recent renovation really stepped it up aesthetically and with better function. They have a small indoor pool which was very nice (didn't get a chance to use it) and whirlpool (closed for COVID). Unobtrusive and helpful staff. The hotel is a solid, serviceable, nice but not too fancy place to stay while staying in Reno. Near shopping and dining. The mini fridge kept my Whole Foods finds cool and the microwave was a nice bonus. Overall, highly recommend.

Typical room
Michael M.

Good location . Was warmly welcomed on arrival. Nice lobby with good seething . Had bar opened in evening with breakfast in morning. Clean large room. Only drawback is next to highway. If traffic noise bothers you, don't stay here.

Print kiosk in the lobby
Michelle L.

Reno seems to be a town of extremes when it comes to hotels. They have some higher end expensive hotels at the casino resorts and some very cheap but questionable looking motels. This Mariott seemed to be the only one that sat squarely in the middle of these opposites. We arrived really late on a Friday night but was happy to see that there was staff there to greet us. We had originally booked a room with 2 queens but at check-in for some reason she tried to confirm a 1 king bed with us. We asked for it to be switched and a manager had to come over to correct it. Maybe we should have kept the king room because we were right next to the elevators. At first sight the room looked pretty nice. It was modern with a huge flat screen, a smart desk design that saved space but pulled out if you needed more even more desk space. The bathroom had the sink outside of the room with the toilet and the shower which is always nice when you're sharing a room. They had shower gel, shampoo, and conditioner in larger pump bottles that were affixed to the shower door. There was a coffee maker and a mini fridge disguised as a cabinet as well. After settling in there were a few issues. While I was sitting on the bed I kept smelling stale coffee. I went over to inspect the coffee machine and did see some coffee stains on the desk. The coffee machine didn't look very dirty so I'm not sure if there were hidden spills somewhere else. There were also some stains on the duvet on closer inspection as well. One thing that we were missing from the room was body lotion. I had to go down to ask for that on a separate occasion the next day. The lobby of the hotel is actually pretty nice. There are a lot of tables in front of the Starbucks there and there is usually water there as well. They also have couches in front of a fire place and these comfy pods with their on TV that you can work in. I spent some time here and the wifi worked well. This review is probably closer to a 3.5. It was at a good price point, not sketchy, and did have free parking which was nice. There were some issues with the room but maybe that was a one off with the specific room that we got.

TVs don't work. Called maintenance and I'm just SOL.

See all

5 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jan K.
279
724
2044

1 year ago

Helpful 4
Thanks 1
Love this 0
Oh no 3

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

5 months ago

The staff is very nasty and rude. Management stands outside chain smoking longer than normal. Worst business trip of my life.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ellie B.
0
105
10

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 3
Thanks 0
Love this 2
Oh no 0
Photo of Eric J.
152
254
870

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Michael M.
3441
1784
26255

3 years ago

Helpful 42
Thanks 0
Love this 42
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 21
Thanks 0
Love this 18
Oh no 0

2 years ago

Front desk late night staff was extremely rude. I don't recommend you ever book your stay here.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1
Photo of Dora C.
188
19
22

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 2
Oh no 0

7 years ago

Helpful 1
Thanks 1
Love this 1
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 6
Thanks 0
Love this 4
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of A I.
0
1
0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of In F.
7
276
20

6 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

Page 1 of 4

Ask the Community - Courtyard by Marriott Reno

Review Highlights - Courtyard by Marriott Reno

The Bistro is not fancy, just a comfortable space that offers healthy, and tasty choices with great service.

Mentioned in 16 reviews

Read more highlights

You might also consider

Courtyard Reno Downtown/Riverfront

Courtyard Reno Downtown/Riverfront

(130 reviews)

$$

Downtown

Stayed here for 4 nights. It's a nice place. Checked in at 3pm but the room was not ready. The…read moreperson at the front desk said it was because they were sold out the night before and the turn around is running a little late. It was a short wait of about 15 minutes before they were able to give us our room info. We booked a larger room with a king bed so our son could have a bit more room to roam. Room was clean, bed was comfy. AC was easy to control. It did have a microwave and mini fridge. Emphasis on the mini for the fridge. Pool was semi heated. The outside temp was in the 60s so the water felt about room temp. Whirlpool was nice and warm. The fitness center has the basic weights and cardio machines. Laundry facilities only had 1 washer and dryer. We had dinner at the bistro located in the lobby area. Basic foods of salads, sandwiches, pizza and burgers. Didn't know they had a kids menu until we had placed our order and one of the workers (the one who didn't assist us) asked the family behind us if they wanted a kids menu. The bistro is only open during certain hours (breakfast and diner mainly. Grab and go snacks and some travel items available at the "market" next to reception. However, there are food options nearby as well. Overall we enjoyed our stay.

This Courtyard was disappointing. Damn these employees hate their customers. No hellos or eye…read morecontact or name tags or anything. Makes you realllyyy uncomfortable traveling alone. Water bottle filler in the gym. Wall AC. Microwave and mini fridge. Lots of homeless in area and sleeping on the river. Lots of bugs. Views are nothing- trees you can barely see water. There is a nice side patio by the river but bugs are plentiful. Parking is only $15 but you have to go outside and in the elevator to the garage across the street. Coffee shop across the street opens at 7ish. Courtyard "Starbucks" opens at 6:30 but again the staff is :( Room had a broken light fixtures and all the soap holders in the shower was loose with screws out. Also, the room stank whenever I came back so maybe shared with a stinky neighbor? Would I stay here again by choice? No.

Grand Sierra Resort - View of Grand Sierra Resort from over the Truckee River in Spring

Grand Sierra Resort

(4.5k reviews)

$$

This place is so cool and not cool at the same time…read more.. Here's the bad stuff... 1. Super construction going on and the parking lots are a mess, you don't know to go right or left and I got lost finding entrances even after 3 days.really dirty too. 2. The dirt doesn't stop there. Our first room we were given was so smokey I mean burning eyes smokey. There was a box fan sitting outside the room so I think they tried to air it out but it was like someone burned a cigar in there and just closed the door. 3. After going thru a room swap we were given another room. Fine but there was a dirty rag left in the bathroom counter with hairs all over it. Not a huge deal but still, come on right? 4. The late check out. Went to the front desk night before to make sure late check out was ok since we were at an event that morning. No problem they said you got until 4 with an additional fee. Great right? Nope since our room was a room that was attached to a suite they needed us out before that. Just come on again! 5. The service is just rude everywhere. I mean everyone you encounter! The Rim restaurant guy host in a suit..., I'm convinced was high as a kite. Don't believe me, go there and talk to him, holy! The security desk, rude and unhelpful. Anyone you call on the phone from the room, rude. I'm not expecting Disney customer service, but come on man! Someone teach these guys some customer service skills. So the good.... The resort is really cool. Bowling video games, nice casino, everything to spend a fun weekend. We may even come back just to do the pool and stuff to do there. To wrap it up... Lower your expectations. Your not going to get the cleanest room. Most certainly you will be treated rudely. It's a place that could be so epic but falls short due to just taking short cuts in the customer service, organization and just plain care about your whole experience factor. P.S. you will receive at least 5 text messages telling you about how great their spa is.

Here's an update…read more Grand Sierra Resort - Frustrating Stay Despite Being a Loyal Guest / 5 I have been coming to the Grand Sierra Resort annually for years -- once for my grandson's basketball tournament at the convention center, and again each July for a golf tournament. I consider myself a loyal, returning guest, which made this past weekend's experience all the more disappointing. When I checked in, the receptionist was genuinely kind and helpful -- a real bright spot. She offered me a room upgrade for $45 more per night and assured me she could place me on the same floor as my son, just down the hallway. I was excited. However, she then said she needed her manager's approval. The manager came over, barely acknowledged me, and flatly said no -- apparently reserving those rooms for other purposes. The receptionist apologized, but the damage was done. For a guest who returns here every year, that interaction felt dismissive and discouraging. The receptionist herself was wonderful, but the manager's handling of the situation left me feeling like my loyalty meant nothing. Later that evening around 8:30 PM, we headed back up to our room on the seventh floor and discovered that only one of the three elevators was operational. What followed was a 20-minute wait just to get on an elevator, packed in with other frustrated guests -- on a Saturday night, no less. Beyond the inconvenience, I couldn't help but think about what could happen in an emergency with two elevators out of service. That is a serious safety concern that management needs to address immediately. Outside of these issues, the rest of the stay was business as usual and accommodating. But given my history with this property, I expect better -- and loyal guests deserve better. I hope the Grand Sierra takes this feedback seriously before my next visit.

J Resort - Skyline view

J Resort

(252 reviews)

Downtown

I went to the J Resort to listen to some music and was pleasantly surprised. They have a great R&B…read moreband on Saturday nights in the lounge area. Spacious area for dancing and I love the seating in the bar. Nice mood lighting. Some slots and TVs for those who want to watch the game. This one's a keeper for sure!

My wife and I got a great deal on a room here for a couple nights (staycation). They're still in…read morethe midst of their transformation from the former Sands hotel, but I think enough of it was finished for us to come to an opinion. The room was decent. Despite recently going through a refurb it still felt old, tired, and already in need of a refresh. The bed was comfortable and clean, but you could clearly tell that dusting wasn't a priority for the cleaning staff. Also, the coffee maker was filthy. Furthering my refusal of using hotel-provided coffee makers. Water pressure and temperature out of the shower head was great, though. That's always a plus. The property is coming along nicely, though there's still plenty to do. I love the addition of several art pieces scattered about the lobby. The Neon Line, an urban trail of sorts, displays numerous art installations once featured at the Burning Man festival. Food options are actually quite decent, borderline good. Hanna's Table is good for quick sit down bite. For a nicer meal, you can't go wrong with signature steakhouse, J Paul's. While not the greatest steakhouse in town (that honor goes to Atlantis, in my opinion) it's still a solid option. We didn't try their buffet but I have heard a few good things. Overall, we had a good time at J Resort. They still need to finish the refresh on their pool as well as the addition of another restaurant and bar, but there isn't enough construction going on that would interfere with your stay. I'd definitely come back once they're all done.

Circus Circus Reno - A Caesars Rewards Destination - Like the photos

Circus Circus Reno - A Caesars Rewards Destination

(188 reviews)

$$

Downtown

Stayed here for the weekend and we really enjoyed our stay. Everything was clean and in order when…read morewe arrived. We stayed in the Sky Tower and had a nice view of the Sierra Nevada mountains. There were some bits of noise at times out in the hallways but nothing too distracting. My only issues with the room was the loud noise from the AC/Heater, very firm beds that weren't the most comfortable and a sink that makes a gurgling sound after you run water. But overall it's very convenient because you have full access to the Row. The Midway is still as fun as it was when I enjoyed going back in the 90s. Circus Circus has always been my favorite Hotel/Casino to navigate whenever I'm in Reno.

After our stay, my overall opinion on the casino really didn't change…read more As far as actually navigating the casino, it didn't improve from my initial experience. The elevators are still tucked away and very hidden and every single pair of escalators we found had one side broken so you had to just wander around until you found an elevator or a working escalator. There were also random 1 way escalators scattered about which was off The actual elevators in the main lobby were a nightmare. No matter if there were a lot of people or nobody, they would take forever to come down (and I believe one was broken). There was a time in particular there were 20-30 people all waiting around for the elevator. I asked an employee where the stairs were (since I was on the second floor). It took two employees to even figure out if there were stairs, and then I had to wait around for security (who never came) in order to go up them. The room, while decently clean and modern, was missing hand soap, and the AC rattled extremely loud when the compressor would turn on. I finally figured out I could jam a pillow in between the bed and AC to keep it quiet. Throughout the stay, the front desk people were very unhelpful, either not knowing anything, or just saying "yeah I can't help, go ask the bell hop". The only saving grace was the midway, which while expensive, was a nice little break for people like us with little kids.

Courtyard by Marriott Reno - hotels - Updated June 2026

Loading...
Loading...
Loading...