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    Courtyard by Marriott Richland Columbia Point

    3.2 (67 reviews)
    ModerateHotels
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    False advertisement: Room 319 was sold to us as a King w/2-person whirlpool tub. This is NOT a whirlpool tub, this is barely a standard tub.
    Alicia P.

    Obligatory "I would give zero stars if I could". Long story short, their deceptive/false advertising for their available rooms very nearly ruined my anniversary weekend. I booked a king room with water view, complete with whirlpool tub for my anniversary weekend over the Memorial Day holiday for a total of $255/night. We live about 3 hours away and wanted to stay in the area because we are considering buying a home in Tri-Cities and wanted to check it out. What we got when we arrived was nothing short of being catfished. Room 319 (the numbers add up to 13, funnily enough) was not what we drove to and paid for. What we got was what Melody at the front desk referred to as an "accessible room", one which she swore had a whirlpool tub. My attached photo shows this was not the case, not only was it NOT a 2-person whirlpool tub, but actually shallower than a standard tub. This wasn't even the worst part, either. What I CAN'T post is the small strange locked closet that was in our room that produced the worst noise that is similar to a commercial a/c condenser unit (think the ones on roofs/outside of houses). I have no idea what was in this closet that would make this continuous noise, but Melody swore to us that no one had complained prior and that "maybe it isn't on continuously?". Originally we went to the reception area with the idea of a room credit in mind due to room not having a whirlpool tub as advertised (we were offered a $40 credit for this), however on going back into the room and hearing what an awful noise that it would be filled with we had to ask ourselves if we could really sleep there. The answer was NO, when we closed the door to the bedroom the noise got WORSE- think like a horrible booming continuous bass. They had no other rooms available to us due to the holiday weekend, nor did the other hotels we attempted to stay at. So we had our dinner at the restaurant we planned to eat at, and drove the 3 hours back home afterwards. I am disappointed with this place, not only for obvious false advertising reasons, but the fact that Melody at the front desk almost refused to believe the tub wasn't correct and that the room had a horrible noise issue. Why would we make this up? Why not come up and look for yourself and tell me if you want to sleep here for your anniversary weekend? Also, THIS was the room they give to people who require accessible rooms!? Unbelievable. Never will I stay at a Marriott because of my experience with this place, they need to do a room audit and price/list their rooms accordingly. STAY AWAY FROM ROOM 319!

    Nice view from our room.
    Harvey V.

    This was an ok stay. The location made it three stars for us. Being right on the river and the trail was excellent. However, the staff weren't very friendly, the rooms didn't feel completely clean and the hotel Resaurant was out of 75% of what was on the menu for breakfast by 8:30 am. I am a regular at Marriott with year over year(s) Gold Elite status. Just mentioning this as a reference point to the number of different locations I have stayed. This one could really be four stars with some effort. I suspect the new property next door, The Lodge, will be taking a ton of business from this Marriott.

    Lobby bar
    Carol K.

    Great place to stay if you ever find yourself in Richland. This Courtyard is only about 7 years old and sits on the bank of the Columbia River which makes a great place to walk or run along during your visit. The rooms are nice- and at $89 a night- you really can't beat the price! Free WiFi in all the rooms and common spaces, free coffee in the rooms, a microwave and mini refrigerator, tons of hangers, a large TV, comfy bed and large bathroom make up the total package! Plus- if you are there to work- the desk is spacious and there are plenty of easy accessible plugs that don't have you crawling around on the floor! While there is no room service- there is a restaurant that is open in the morning that you can eat in- for $10.95- an all you can eat hot breakfast buffet or for $6.95- an all you can eat continental buffet. Either way- the food is good and there are plenty of tables to eat at overlooking the water. At night- the space converts over to a restaurant and there is also a lobby bar which makes the perfect place to end your evening. This Courtyard has a nice workout room as well as a pool if that is your thing. The service is friendly and accommodating. The check in process was quick and the front desk staff said hi to me each time they saw me. They even helped me when I was juggling a ton of stuff and still wanted to buy a bottle of water out of the cooler located by the desk. I don't find myself in Richland often. But you can bet, when I do- that this Marriott will get my business as they take the hassle out of business travel. And isn't that what it is all about?

    Camilla J.

    The thing I like best about this hotel is the location. You have three restaurants just around the corner. Cleaning is very good too and housekeeping is super friendly. I like the fact that you can get your Starbucks coffee right there at the hotel lobby, they also have a little shop with things you might need, most of it is crazy over priced though. The gym is too small, I made sure I was there no later than 05:15 to make sure I got one of the two treadmills. My room was next to the gym, late at night someone used it and turned the TV up which made me wake up over and over again during the night :( I was going to tell the reception the next day when I came back, maybe they could make sure TV was turned of during night? But there was no one there behind the desk, three people in line before me. Finally someone came from the bar and told us he had called for the guy, 17 min story short. I left.

    Mary A.

    The hotel is in a spectacular location with great restaurants. I had an amazing orchard salad at Lu Lu's nearby. It was so good we stayed for happy hour and had the pink candy and zucchini planks. Lu Lu's was so great we ended up back there at breakfast the next day as far as the hotel goes it was super clean we loved our view it was quiet. We would definitely go back.

    Tristan H.

    What are you great hotel. Excellent location and super clean. Very friendly and helpful staff. The room was awesome with a great view of the harbor and the Columbia River. Columbia point can be reached just out the back of the hotel with a well manicured and awesome trail system to walk or run down. Lots of fences and porch swings to sit in along the way.

    Nasty!

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    Great stay and comfy beds. Had a lovely view. Staff was friendly. Would stay again. Great restaurant nearby.

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    Ask the Community - Courtyard by Marriott Richland Columbia Point

    Review Highlights - Courtyard by Marriott Richland Columbia Point

    And it's on the Columbia River, with a path outside where I can run along the river.

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    Cherry Chalet - Panoramic view of shared central patio

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    The property hosts a cherry orchard , a winery, and this review is for the bed & breakfast. The…read moreB&B has 3 units, we rented both the Orchard and Santina Chalets. We arrived at peak cherry season the weekend of July 4th. Cherry trees surround the beautiful shared outdoor patio, ripe cherries covered the trees and were falling to the ground. Can one eat too many cherries? What is too many? Did I spoil my dinner? Yes! The Orchard Chalet is the bottom floor of the owners house. It is a 2 bed, 2 bath, living room with reasonably comfortable sleeper sofa, wood pellet stove, dining room & full kitchen. It has been a while since its last remodel, but it is comfortable and perfect for families. Its dedicated, semi-enclosed, outdoor covered patio provides plenty of space to spread out and relax. Our parents and children enjoyed their stay in the Orchard Chalet. We were able to comfortably entertain a couple families that stopped by to say hello. A building behind the main home is split into 2 units, the Sunrise and Santina Chalets. I stayed in the Santina Chalet which is freshly remodeled in a modern styling - highly recommended for couples wanting a romantic getaway! The bathroom has a spacious shower and soaking tub. Its backdoor opens to a deck overlooking the cherry orchard. Look for my pictures. The owners were very friendly, but sadly they were heading out of town so we missed out on the breakfast that others rave about. Will we return? YES!

    Favorite place to stay in Tri-Cities. Very well appointed suites with super comfortable bed,…read morebeautiful bathroom, attention to little details like bath salts next to tub, candles in bathroom & suite, light-switches near bed are easy to locate. The decor is perfect. Kitchenette & dining table for homey environment, balcony is nice & private. Outdoor fire pit, koi pond, bbq area is so comfy & relaxing like a little private park. Hosts Steve & Rainy are friendly, gracious, interesting and do anything to make things easy and not fussy.

    Courtyard by Marriott Richland Columbia Point - hotels - Updated June 2026

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