Hosted our family reunion in CT and it was absolutely perfect. The staff went overboard to make us…read morefeel welcome. The pool party was a bit hit with everyone. The use of the boardroom for our meet and greet was a great recommendation. Complimentary breakfast is always an added plus. The family enjoyed the options. Would definitely choose this hotel again.

My brother-in-law and I mutually despise each other therefore every time I visit my family in…read moreConnecticut I stay in a hotel. (Yes I have a condo but its occupied) I make a trip out of it and stay at the nicest hotel possible in the most random city In Connecticut (sorry Shelton-ians) Miles was amazingly welcoming when I shlepped in at 2 am to check in. While I was in an Uber during my drive from the airport he actually called to check in on me/my ETA which was really nice considering my own family was sleeping and no check in from them :/ My hotel room was Spacious, Clean and probably one of the most comfortable beds I've ever stayed in anywhere. They have complimentary breakfast apparently that's fantastic but I usually sleep until around noon. Snack shop has essentials where I purchase junk food to sneak to my nephews. Convenient Porte cochere for ride share pick up . Thanks Miles see u soon!

Stayed here twice in two months and had mixed experiences! First was good, second was terrible!…read more First off, bring your own pillow because all Hilton pillows are flat and provide no support. Our first stay was average. We stayed on the 6th floor in a king room. The room was dated but clean. Being gold Hilton members, we got free breakfast which was meh. Definitely not worth $21/person (go to the Plaza Diner up the street for a better breakfast). Second stay was horrible! Not worth the 30k points paid for the room. No water bottles at check in and the front desk person was not friendly, more dismissive. We checked into room 205 around 3pm. Immediately, we noticed the toilet was broken. They sent someone within 5 minutes to fix it. When we can back at night after dinner around 11pm, our entire room smelled like gas! We both were getting lightheaded and went to the front desk to change rooms. We were then moved to 215 which was better. They offered us free breakfast in the morning but we passed. Coming to shelton again, I would choose a different hotel to try! I would have expected more from a Hilton. Definitely needs renovations!

Congratulate yourself for being cheap and losing (just from my Father and I) $1500 worth of…read morebusiness from alcohol and food since yall dont want to replace air con. (Insert golf clap) Jada. Avery. Housekeeping still A+ Bed felt like four 800 pound people had orgy on it. Terrible back pain Fix this.

Trashiest hotel I've ever stayed at for the money. $170. Place is garbage literally. See the…read morepictures. It's 10:08pm as I write this and I can clearly hear the guy in the next room Arguing with god knows who. It's been 20 minutes now. Walls are paper thin. Don't stay here unless you're desperate like I was looking for a place to stay

This hotel offers basic accommodations. There are plenty of restaurants nearby. Situated near…read moremajor highways. There is ample parking.

Never again. The thermostat only seemed to control the mane room, one bedroom hot, one freezing.read more

4 weeks I've been here for work in four different rooms, and 4 different experiences:…read more Day 1: Room is beautifully large with a partial kitchen, clean dishes, many essentials; such as Palmolive dish soap, replacements for all paper towels, toilet paper, and Kleenex, dishwasher detergent, and sufficient space for conducting work business. HOWEVER- staff completely ignored me upon checking in. Her coworker had to tell me that the woman I was trying to check in with was a bubblehead who doesn't pay attention to anything. So he had to intervene and take over (I am not entirely sure of the professionalism in completely throwing your coworker under the bus, lol). I had to call the front desk to have my bathroom cleaned. It had a black ring around the tub and there was extension hair behind the toilet. I mentioned this to the front desk agent and she asked me if I wanted the whole room cleaned. My response was "maybe we should if the bathroom looks this bad!". She laughed and acknowledged that her laughter was an inappropriate response. The room was not addressed until I called a second time after noon. There was rust, mold, dust, and an overall appeal of a hotel in desperate need of attention and refurbishment. But they have free breakfast! Week two: missing essentially all of paper products, and soap upon check-in. Tub does not hold water. Rust on nearly all fixtures. But they have a pool! Week three: I have noticed that I say "good morning" to staff every day and they are buried in their phones. They do not acknowledge customers coming in and out. They definitely have issues with parking as every day I have tried to exit for important work matters and have been met with a delivery truck or shuttle directly in front of the hotel with not much of a way for customers to get their cars out. Week 4: I'm so over this place. Fights have broken out during my stay. The fire alarm has gone off. Police have visited on a separate occasion, not related to the second issue... One woman in particular was causing trouble for many of the hotel patrons. Staff were informed many times, but nothing was done about this particular woman who was causing massive disruption and physical abuse to others. This is close to being the absolute most ghetto place I've ever stayed at. ...but they have a gym! :::shrug::: Location is prime, however. You decide, lol. Inconsistent, unprofessional, outdated... but they have a fitness room (obviously unimpressed at this point)! Definitely not a pleasant experience during the entirety of the month. This place needs an extensive overhaul of staff professionalism, service, support, cleanliness, communication, and appeal. :::This concludes my four week diary:::

Overdue for renovation. This was once a nice mid-level Marriott. Those days have passed. The staff…read moreare very friendly and the location is convenient with plenty of parking. We stayed for two nights to attend a show at Hartford Healthcare Amphitheater which is only 15 minutes away. Everything about the property is underwhelming. The worn parking lot is the first indicator, quickly confirmed by the dark and aged lobby and furnishings. Three slow elevators, but one out of service, made for waits to and from the rooms exacerbated by the loss of a second elevator on the first day. Room was fairly large for a standard king, but contained dated, worn furniture. Air conditioner was both loud and clunky (meaning it "clunked"). Bathroom was old school with a step-in tub and slow flushing toilet. Great water pressure and hot water redeemed the bathroom though. We stayed on the concierge floor, meaning we had access to Concierge Club. As I walked in the first day, the guy walking out commented, "It's uninspiring." He was right. Some old fruit in bowls, 100 bags of Lays potato chips, And two small refrigerators with a few sodas and water, both at room temperature since the fridges did not seem to be operational. Lastly, was the ick factor. Last day, with the curtains open, I got my first good view of the side of the mattress...ewww. Crime scene came to mind. Clean enough for a short stay, but nothing to draw you back.

It is old, seedy, not clean, dingy. Poor lighting in the guest rooms. Cheap, skimpy towels in the…read morebathroom. Only 1 out of 3 elevators working during our three day stay. The only functioning elevator felt unsafe.

Great, long stay here. I especially liked:…read more --the workout room --breakfast service --cleanliness throughout --wonderful staff --safe, well-lit parking lot --quiet rooms --fireplace in our suite --fully outfitted kitchen We'll be back in the future

My husband stayed here while in temp Housing for work for 2…read moremonths, a month during that time I was there with him. Everyone single employee we encountered was so nice and extremely helpful. Nicest hotel service experience we have ever had. The only reason to not give 5 stars is the rooms are a little stuffy and to add to that our air would not go below 75 even though we would set to 68 to get it to drop.

The place was worn out. Everyone who worked there was nice absolutely everyone. But the place…read moreitself, smelled of damp and looked like this. Would not recommend

IT HASN'T BEEN UPDATED.. that's what I meant to say... but they were very accommodating..read more

Great customer service!! Super convenient for the hospital. Always said good morning and was…read moreavailable if ever needed anytime

If you're a family member with someone in hospital, great & less expensive spot to rest and…read morerefresh. Helpful staff, parking, hospital transportation. Excellent find!

I stayed at Extended Stay America Shelton about 2 months now. I'm rating 5 stars, here's why. Staff…read moreis very accommodating, professional and strive to keep the peace. It's really difficult working with the public and meeting expectations. As I keep saying, SERVICE is #1 in my opinion. No, we can't make everyone happy but when we're professional and do what we can do to meet expectations with the service we provide with a POSITIVE ATTITUDE and that is the KEY. The negatives that I can point out is the fact they do not have security cameras outside the hotel only lobby and laundry room. The place does not have a well ventilated system throughout, even with the windows cracked you take in every single thing that is being cooked. Oh, don't let someone burn food it's literally suffocating and seeps into the rooms and all up in you sinuses. I'm not sure if all the floors/rooms are smoking rooms but that can be a problem too especially if your not a smoker. I was moved to the 3rd floor after I could no longer go along to get along. I was literally feeling ill with all the combinations of them all, I now keep a towel underneath my door. There's no security cameras outside the hotel so when I have to park in the back I get out with my mace. See, I watch a lot of Crime Shows so I need camera footage, DNA under my fingers and blood in my mouth when I bite a criminal. The hotel sits on a hill so I'm able to do the incline when walking. There's 2 eyes on the stove, no oven, cold fridge, microwave, quiet a.c. unit , pots pans, utensils, alright comfy mattress and pillows @ $130 a night not bad. You can request frequent room cleaning 24 hours in advance outside of the 2 weeks if you like, no hassle for additional bath towels, I receive a lot of packages and mail again no problem with that. Grocery stories within walking distance, variety of food restaurants and fast food options, they are on a bus line and hop on and off the highway. No computer room which is AWFUL for an extended stay, there are times when I need to use a stand alone computer and print things off. All in all 4 stars in my book.

Dirty corridors and hair and food debris at my eating area. No microwave. Stove was missing a knob…read more No bathroom fan or hairdryer. Bed was reasonable. Front desk gave me a discount, but I will never consider this property (or brand ) again.

This hotel probably isn't used to capacity crowds, but last weekend's storm has left so many New…read moreEnglanders without power that hotels for miles around are filled with power-outage refugees. The result here is a full-to-brimming hotel, which makes the thin walls and echoey hallways especially problematic. Without the mobs and their noise, this is a fairly standard no-frills hotel. Comfortable enough, but stripped-down amenities and loud heater/AC unit in the outer wall brand this as a low-end place. (In fact, paying north of $100 for this feels wrong.) I've seen complaints about the Wi-Fi here, though it's working just fine for us. Repeatedly having to click "I Agree" gets tiresome after a while, but for free Wi-Fi, it's doing the trick. The hotel gets three stars instead of two, though, on the strength of this morning's breakfast-room staffer, who quietly navigated the overstuffed space, dodging slow-moving elderly guests and fast-moving children (and their bouncing rubber balls), efficiently stocking and restocking the muffins and bananas and waffle-maker supplies. She rocks.

I recently stayed here and it was a positive experience. I found a coupon online and it helped me…read moresave on the fare. The room and the bathroom was clean, and the service was pretty good and I slept pretty well on their double bed. In the morning, there was a lot of free breakfast to be eaten- French toast, eggs, bagels, pork sausage, cereal - I ate it all and enjoyed it! I would recommend this hotel to anyone that is looking for something a notch above your Knights Inns, Super 8s, Howard Johnson's, and Motel 6s. Make sure you shop around online for coupons prior to booking to get the best value!