1. Courvelle's RV

1. Courvelle's RV

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Opelousas, LA

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Courvelle's RV

4.6 (5 reviews)
Closed • 8:00 am - 5:00 pm

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Primeaux RV - Carencro

Primeaux RV - Carencro

1.7
(19 reviews)

Terrible service department. Nice people, just not good at getting things done. Sales not much…read morebetter. Gave some bs excuse as why the price went up even though we had a signed contract when we ordered it.

In 2021, I bought a new Keystone Raptor 5th wheel from Primeaux in mid May…read more 1. My license plate didn't go to my address. They had to re-order it and it didn't arrive until July 20. 2. Emily, my sales rep, told me multiple lies: 1. That there were 3 AC's installed on my RV. We negotiated the price BEFORE I realized that there were only 2 2. My AC (that I had to pay extra for) would be installed when I picked it up. It was not 3. A wifi gateway was available to go with my winegard air 360 and it would be installed when I picked it up. On May 10, she told me she was getting a price on it, but I never heard back from her. Not only was it not installed, but I found out that she never ordered it, then she told me that they could not do that and that I would have to order it and install it myself. 4. That I would receive a complete walkthrough of every working function of my RV, and pointed out specific things that they would show me. I was only shown half of those at walkthrough. 5. On May 19, I asked for a total price on purchasing the RV, along with installation of AC and gateway. She told me that she was out of the office, but that she would check with Rebecca. I didn't hear back from her. 6. On May 21, she told me I was scheduled to have my ac installed while I waited on June 11. Said it would only take an hour. That did not happen. 7. On May 22, she told me there was a mixup on the paperwork and that the gateway was not ordered, and that she would send me the info about it. She never sent anything. I asked that she remedy that situation before I came in on July 22, but didn't hear back. 8. On May 25, I texted her to call me. I wanted to get the gateway problem fixed, but she didn't call me. 9. On July 6, I texted her that my RV had been in service for almost 4 weeks and that virtually nothing had been done. She told me that she sent an email and would call me soon. I never received a call. 10. On July 7, I texted her asking if she had heard from them. She said that she hadn't heard yet, but were supposed to call her back that day. Since that date, I have not ever heard back from her. 3. My fridge quit working one week after I got the RV. I brought it in for warranty work on July 11 and told them I believed it was a bad circuit board. It took 3 weeks to get a diagnosis. A week later, I found out that the part had still not been ordered. 4. I called to talk to the service manager on July 6. The receptionist said he would call me back. He didn't. When I called on July 7, he's not in the office. 5. When I call Nancy with questions about what's going on with all of these issues, she says she will find out and call me back. But she never answers my questions, even when she does call me back. She quit on July 7. 6. I talked with Jessica at 1:30 on July 7 about all of my issues and she said she would talk to someone in charge and they would call me. Steven called me twice in the next few days, explaining how it was all Nancy's fault and that she had quit. July 12-called at noon for Steven. Out to lunch. Was told he would call me when he got back. Never returned my call. July 19, still hasn't called me back. In July 14 I called to talk with Steven. He was out. Talked with Casey. He told me my board for my fridge was on order and my ac parts were there, but couldn't give me any other info July 19th 10:15 am called for update. Was told Danny, my new service rep was with a customer and would call me back. Had to call him again at 2:30. Finally got him to run down my list with me. First time! Parts for ac and fridge are in. Cannot fix tires, gutter, or soft spot. Talked to Jessica. She said they will deliver my license plate on 7/20, and they did. July 22- I went to Primeaux service and finally met Danny. He went through each of my items on my ticket with me. He said that all of my parts were in, except for the grommet on the rear gate. Then he told me that my RV was 8th in line. He quoted me over $600 plus labor for the gateway, which I refused. My AC and circuit board still haven't been installed (Aug 4) Rebecca- did my financing and warranty. She was great. Johnny- did my walkthrough at pickup on May 21. He was unfamiliar with my RV. He had to figure out how most things worked, which took way too long. Then, because the workday was ending, he hustled me out and ended the walkthrough before it was complete. He was completely nice, but his lack of knowledge of my particular RV resulted in a ridiculous waste of time. He even told me that my gateway had been installed. I didn't find out until I left that it was not there. Emily was my RV expert. She was very nice and a good salesperson, but lied to me repeatedly and was awful after she got her money. Stephen- great at first, but didn't deliver or follow through Jessica Brinkhaus?- got my license plate for me and always followed through when she said she would do something.

Gauthiers' RV Center

Gauthiers' RV Center

3.0
(6 reviews)

Highly recommend, Derek was easy to deal with. We knew what we wanted and contacted three…read moredealerships with Gauthier's being the furthest from our home. I told each dealer the same thing. " here is the model I want, I'm comparing prices and getting three quotes. Please give me your best price." The closest dealership (who I was hoping to do business with) gave me their price which turned out to be over $1000 more then the quote I got from Gauthiers. Sice they are close to my home I told them they were really high and to please sharpen their pencil. They took another $250 off and said that any lower they would lose money which is BS. The second dealer quoted me MSRP and said if I gave them a $500 non refundable deposit and bring in my lowest quote they would beat it. Really! I'm not playing those games. Bottom line, don't waste your time, call Gauthier's first and take the drive. With three dealers within 30 to 60 minutes of my house I chose to drive two hours to deal with Gauthier's. So far it's been a pleasure. Can't wait to pick up our new Rockwood tomorrow. Don't shop for your RV in the Berryland while whistling Dixie with your Dad and Paw Paw. Go to Gauthier's first.

My wife and I shopped around for months for our first travel trailer. We found a PERFECT one at…read moreGauthier's but were also shopping around to make sure we got a good deal. The salesman quoted us a price and wrote it down. A few days later I made a very reasonable offer ~$2,000 under the sales price. They didn't budge (which is fine, that's just business). I offered to pay full price (likely 40% over the actual price) but asked to have an option added that costs less than $1,000. The salesman "checked with his manager" and agreed. We shook hands and started progressing the sale. And then the bait and switch occurred - I was told the actual price I received was not correct and the camper was actually $500 more expensive. I guess Gauthier's saw the opportunity to dupe a young, naive couple with a trick from Sales 101. Gauthier's gambled with $500 and lost. Big time. At our price range, $500 meant nothing but knowing that I can trust the people I do business with is critical. First time buyers beware - Gauthier's made it clear to me where they stand, esp with young, ignorant buyers who don't know any better... BTW we found the same camper, with upgrades at a competitor and were easily able to negotiate the price down several thousands.

Rick's RV Sales

Rick's RV Sales

3.7
(3 reviews)

Back in 2017-2018, I made a decision that an RV, specifically a travel trailer, was in my family's…read morefuture. I knew initially that I was a long way from making a purchase, but I decided to scour the internet in an effort to become a more savvy and informed purchaser. Having watched hundreds of videos and having attended numerous RV open houses the past few years, my family got the opportunity to see numerous floorplans from several different manufacturers. We knew that the Forest River Rockwood Mini Lite 2509S or its twin, the Forest River Flagstaff Micro Lite 25BRDS was the "perfect" travel trailer for us. At 25' 11", it was small enough to go to all the State Parks and National Parks, yet big enough to be comfortable inside on a rainy day. Also, at 5,300 pounds dry weight (no propane, batteries or water), it was definitely towable by a 1/2 ton truck or large SUV. Fast forward to January 2021, and I was finally ready to make a purchase. I will readily admit that even though the Rockwood Mini Lite 2509S or its twin, the Flagstaff Micro Lite 25BRDS are nearly identical, the exterior graphics on the Mini Lite were slightly more appealing. However, being identical trailers, I was prepared to purchase either one, depending on which one I could negotiate the better deal. I started a hard target internet search throughout the Southeast; however, I preferred to purchase close to Southeast Louisiana, as this is where we live and I wanted to establish a relationship with a dealership. I never dreamed I would purchase my travel trailer in Ville Platte, Louisiana; however, my internet search showed they had a 2021 Forest River Flagstaff Micro Lite 25BRDS on their lot. Furthermore, it had the white 2-tone exterior, the light colored (Newport ash) wood interior and the light colored (Mojave) furniture color. These were all preferences of my wife, and you know the old saying "Happy wife, happy life". Also, this particular unit had the 15K A/C upgrade from the 13.5K A/C, power stabilizer jacks, night roller shades, a 12 volt -11 cubic foot DC refrigerator with a 190 watt solar panel on the roof, a Maxxair vent fan in the bathroom and an onboard water purifier. Salesman and co-owner Tyler Johnson made me a very fair deal that I would have been hard pressed to beat. His price under the advertised MSRP amounted to a discount of over 20%, which is very good in what is a buyer's market right now. He was a true pleasure to deal with telephonically and via email prior to the purchase and answered every text and email in a timely fashion. I am "over the top" when it comes to asking questions, even though I considered myself an informed purchaser; and for the record, Tyler responded to over 40 emails over the course of 14 days. I told you I was "over the top". I picked up our trailer on 12 FEB 2021 and knew beforehand that Tyler would not be there, as he was on vacation. However, his brother Gabe Johnson, who runs the service department and is also a co-owner, closed out the sale and walked me through my PDI (pre-delivery inspection) to familiarize me with how the trailer works. Gabe spent approximately 2 hours with me showing me how every single component worked both inside and outside the trailer. He was pleasant and patient and was very good at what he does in the service department. As a hard freeze was arriving a few days after my purchase, service department technicians Greg and his son Gabe (a different Gabe and not Gabe Johnson) drained all the water from my trailer so I would not incur any frozen pipes. They even drained all the water from the hot water heater and cleared the water lines with low pressure compressed air so I would not have any issues. Rick's RV Sales carries the Equalizer weight distribution (WD) hitch and installs them almost exclusively. However, I chose the Andersen weight distribution hitch for its lighter weight (55 lbs. for the Andersen vs. almost 100 lbs. for the Equalizer). Although they had never installed one, they let me watch them install it, as I had read the instructions and watched the installation video several times and was able to provide them with some input. They even helped me adjust my tow mirrors before leaving. I can't say enough good things about Rick's. They are a family owned and run business with a good selection of units on site. Although not as big as some of the chain dealerships, their personalized service cannot be beat. Heck, they even offered to buy me lunch when they went to pick up food for their staff. If you are in the market for a new RV, I implore you to give Rick's a call. Tell them Mike C. sent you.

We looked for nearly two years for a RV to fit our family's needs and found it at two south…read moreLouisiana dealers; one of the large corporate dealers and Ricks RV. The difference between the two was night and day. Not only was the price better but the sales and service we received at Ricks was one of the best buying experiences we have ever had. Tyler helped us newbies to better understand what our true RV needs were despite putting us in a less expensive RV. We cannot say enough good things about our experience with Tyler and the Ricks RV staff. We highly recommend them.

G & J Mobile Home & RV Supplies

G & J Mobile Home & RV Supplies

5.0
(2 reviews)

Very friendly! Good and fast services. Helped get exactly what we needed and did not try and sell…read moreus things we did not need.

My son wanted to replace his old cracked tub in his mobile home. i am not a carpenter by trade but…read morei have learned how to do a lot and consider myself efficient in most all repairs so i took the task on ( never worked on mobile homes ) before doing anything i called this establishment ( seen the commercials on tv ) i spoke to Bud from get go i felt like I was talking to a friend, he listened to everything and gave me advise, I wanted a tub, 3 seperate walls and shower doors with drain. Bud stated that my order would be in on Tuesday ( truck day ) i explained id pick it all up Wednesday after i get off work , which to my surprise i didnt have to give credit card , no deposit he said ill get it ordered. and that no problem with pickup day ( this was a thursday) Sunday i get a call from Joey . He stated that the particular tub has been discontinued and he can get a different brand few dollars more and it isnt a perfect match to the walls i had on order, well we changed the order to all the new specifics. ( i was just as with Bud, felt like the person on the other end really wanted me to be satisfied with my purchase and again felt like talking to a friend ) again didnt ask for any money , felt like i stepped back in time when people took the time to sell you an item yet can talk and respond with great attitude toward the person doing the purchase . Well Tuesday i did receive the call and i had asked if he thought everything would fit in a tacoma bed, i was assured it would. Wednesday came and i went to the location ( a little out the way and thought i was in the wrong area , thru a residential street but its there big building ) i was kindly greeted by the secetary and she called Joey. This Guy , Wow he had all my stuff ready to go my name on everything and he took the time to go over everything plus asked if i needed things i didnt think of ( saved me a trip back ) and i even grabbed a new faucet ( they had the solid ones ) while we were talking before i even paid the crew there had my truck loaded and actually was tying everything down with rope WOW WOW WOW!!!!! Seriously , i am 56 years old i can remember when i was younger thats the service people got back then but i have not seen service like that and i didnt realize how i have made myself numb to it in todays world of non exinsistant SERVICE -- i felt valued, i felt so glad that after my hard day at work i dont have to load and tie down all this stuff. i had such a smile on my face i couldnt stop saying WOW! --( price was more than reasonable , paid and on my way) -- after getting home ( and nothing moved at all out bed of truck for my 50 mile ride home ) i decided to start bathroom project thursday ( i gutted earlier during the week ) everything worked perfect with only minor issues ( my end issues ) after looking at the faucet my pex came straight in not at the 90 degrees the facet needed it to and i didnt have enough slack in the pex to make this work uggg so i called and this time spoke to Jason ( another great member of G & J family) , he said he has what i need so we changed out no problems at all ( even though i opened the box and i didnt need my receipt ) again WOW. Well the install back on track, pulled out the glass shower doors all good and we pulled the track out box and i seemed to be missing the bottom framing and had these two small 24" pieces ( hence i thought they give me the wrong part. i called and spoke with Joey again, and he was so sorry that the part was missing , this guy offered to bring it to me or meet me half way ---- whaaaaaaaaa i was blown away !!!!! he looked in back and had a kit what i needed with all the parts, he took a photo and sent it to me -- well while boxing up mine back i noticed ( only then ) my bottom track was placed inside the top track i presume to save room in the box ( my mistake yet i felt bad calling and saying it was missing ) i called back spoke to Joey and explained what happened he was fine with it and understood he also explained the smaller aluminum pieces were towel holders ( lagnape xtra nice things in box ) WOW--- service- commitment-family feel , right parts and did i mention they have tons of RV and mobile home parts right there in house ! Please keep this local part shop a chance and keep them in business you will be satisfied , they go over and beyond . i thank G & Js so much

Courvelle's RV - rv_dealers - Updated July 2026

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