We've had excellent experiences with Critter Sitters and would absolutely use them again. We've…read moreused them several times during the past year, and they have taken excellent care of our cats, including caring for one who is sick and needs daily medication. We felt completely confident that our cats were in great hands. They spent time playing with the cats, giving them so much love and attention, and it truly showed--our cats absolutely adore them. They also went above and beyond by taking out the garbage and watering our plants, which we really appreciated. It's clear they take genuine pride in their work and treat pets like family. We would recommend them to anyone looking for reliable, caring, and trustworthy pet sitters.

It's now been over 8 years straight since I've been depending on the services of Critter Sitters…read moreLexington, and I cannot say enough good things about this local business! Easy to book, rock-solid reliable, reasonable rates, and top-notch care are among the glowing words I'd use to describe them. Noteworthy too is that they have taken amazing care of both my own indoor kitty and a stray that sporadically visits our front porch too! I travel frequently for work, often with little notice, and Sarah, Sam, & Company's visits--complete with reassuring updates and pictures while I'm away--make it all possible, and also make all the difference!

Chevy Chase I can not thank you enough for taking the best care of my dog. You were friendly, got…read moreme right in, and took great care of my best friend. Thank you for being there! The best care :)

Used to be the best now the worst. Since new ownership, you can never get through on the phone,…read morethey up charge for everything and are inflexible with treatment. I have had several animals vetted there prior to change in ownership and they were wonderful. Even helped me with my semi feral cat who gets bad allergy breakouts. They vetted him by picture and it worked. Otherwise, I have to trap the poor kitty with a coon trap. New vet won't prescribe the medication (saying it's illegal / a steroid) unless he is seen. Won't to do it with pictures even though we've been treating him for years this way (he's indoor for 9 years but still won't be picked up). So the cat gets to suffer OR be mentally anguished by being trapped. I guess the original vet wasn't worried about jail time. He was worried for the animal. Will be taking ALL my animals elsewhere going forward.

I take my dog to Uptown for both grooming and boarding. It is on the pricier side, but that is…read moretotally worth it for the peace of mind I have while he is staying there. The staff are so kind and flexible with travel changes (if you need to pick up earlier or stay an extra night) which is really helpful when flying. They have a great pre-check feature where you can give a lot of detail on your dog's stay. I typically send toys that I don't mind losing just as a precaution, but they've never lost anything I've sent with my dog and everything comes back neatly packed in his bag. I don't worry about my baby at all while he is at Uptown.

An employee at this facility, almost a year ago, choked my dog by pulling him back and upward when…read morebringing him out to me. My dog immediately choked up kibble, and within about 30 minutes of getting him back to my hotel, I had to request input from my vet back home and immediately take him to the ER Vet where he had to spend the next almost two days. He had aspiration pneumonia. They of course denied the entire thing and when I went in to view the camera footage they had, they had a clip of the footage that was about 1:30 seconds long that had been cut to not show me going over to my dog where he has choked kibble up. I called immediately when I got to the hotel room, as I didn't want to react immediately due to the emotion involved. They of course have denied everything. I've stayed quiet about this incident for almost a year now because I honestly thought maybe they'd own up to their (maybe) mistake and do what was right and help cover what I had to pay for. I am active duty military and have to travel to Lexington frequently for clinical. I trusted this business with my furchildren and they failed. I just truly hope that next time this happens, the outcome isn't different. Had I waited until the next day to take my pup to the vet, he most likely would not have survived. Within hours he was on oxygen at the ER vet. I've been dealing with their insurance company since January and they will not be covering anything. This is honestly, the outcome that I expected, as both Uptown Hounds and The Hanover Group did not display much professionalism. The worst part is, they won't even refund me the amount of services that I paid for and will never receive for my dogs. I truly hope no one else has to deal with this situation.

Writing this review while a bit upset. We are from S. Carolina and decided to go to Lexington to…read moreattend Keeneland Racetrack. We own a 14.5 lb. Shih-Tzu, and we had to do something with her while we went to the track. I found Dogtopia on the internet and it sounded ideal for keeping her for the day. I set a time for a meet and greet which was scheduled the day of boarding. We arrived and filled out paperwork. We noticed a large room with maybe 30 dogs of all different breeds and sizes. We were told this was not normal as they usually separate large and small dogs. Anyway, they asked us to sit for a few minutes while they judged how our dog would fit in. We were informed our dog failed their test and they would not be able to keep her. We were told our dog actually bit (nipped) the employee and did not interact well with the other dogs. Our Shih-Tzu does suffer from anxiety, and she does get aggressive when frightened. In that environment, there is no doubt she would be scared. I don't doubt anything the employee said but we told him she was crate trained and I noticed two small dogs in crates. It blows my mind while they didn't keep her in the crate for the 6-7 hours they kept her. Needless to say, we did not get to Keeneland and headed back to South Carolina a day early. We did not get a chance to comment on the care at Dogtopia. Please be aware if you decide to use their services, there is a Pass/Fail test as part of the meet and greet. In addition, we used the services of a doggie daycare in Myrtle Beach, SC when our dog was several months old. What we observed at Dogtopia did not measure up to the standards of the Myrtle Beach facility.

My dog loves to go here. They treat her very well. She has fun playing with the other dogs.read more

Julie is the sweetest and sends photos daily, which we love. We also always have the most…read moretired+happy dogs coming home. I cannot recommend her highly enough. I promise that you and your pets will love her.

I used Wagging Tails for our cat while I was out of town. He had to be given medicine and insulin…read moretwice a day. They were extremely responsive and loving to Mr. Widdles. I was sent pictures of him which helped me to know that he was doing good. I highly recommend the services of Wagging Tails.

We enjoyed several years of good service from Lori (Royal Pet Care). We were among her first…read moreclients when she started her business. Today she informed us that she will not be taking care of us anymore. Very disappointing. Never been dropped like that before. If you use Royal Pet Care, don't expect the relationship to last.

We are currently traveling in our RV. And due to the extreme heat, we do not want to leave our dogs…read morealone in the RV or take them to the distilleries. Bluegrass pet chalet was a lifesaver. They are near most of the distilleries, so it's convenient to drop them off and start the Bourbon tours. While driving there, I was impressed how beautiful the scenery was around all the horse ranches. I really felt everything was very bougie. Everybody was super nice at bluegrass Pet, Shelly t our dogs were excited, the second day we took them , our dogs couldn't wait to ditch us. Took them three separate days , in the week we were here. I highly recommend them. You can also do a tour we did not if our dogs are excited to hit the front door. We know that they're safe and having a good time.

We have a 6yr male mix and a 1yr female mix. They stayed recently a Friday through Monday in a VIP…read moresuite. I was nervous leaving someplace new for the 1st time, but I left reassured. At check in, feeding times, medications, toys, any behaviors were discussed and written down. I said the bath wasn't necessary due to our older dog not liking water. The groomer said she'd try. I was surprised to find out she had no issues with baths or nails. We were sent pictures daily and they were having such fun. Little notes were included too. We will be using them again.

Very dependable and professional. Like the cute notes left after each visit about the dogs, almost…read morelike a report card on how the dogs did. We have 5 dogs and really need a helping hand at times . We are avid users of Snaggle foot when we are in our Lexington home and highly recommend them.

Snaggle Foot is a wonderful pet sitting service! I relied on them whenever I went out of town on…read moreweekend trips, and I loved receiving post-visit texts and pictures of my cat. I felt at ease leaving my cat in their care, and I wouldn't hesitate to book their services again.

We LOVE Poochies Plus. Our pups have been going for over 5 years. They are always tired from all…read morethe playing they do. Great prices, great girls who own and run the place! We tell all our friends to go there!!!

This place is amazing! While it may not be as fancy as some of the boutique kennels these folks…read moretruly love animals. As the weather is changing it is getting harder to get our 11 month old puppy the exercise he needs, now he bounces with excitement when he knows he is is going to Poochies and is asleep in the car before we leave the parking lot after picking him up! These people and this place will be the only place my dogs go for play dates and boarding

I am so happy I found Marlize and K9 Safari! We did a meet and greet at her place and it is…read moreamazing! Her property really shows how much she cares about the pets she takes in for daycare and overnight. She does pick up and drop offs conveniently located off I75. Her prices are very reasonable and it's much much better then traditional boarding places. Here the dogs are out majority of the day playing and being dogs! I will not take my dog anywhere else! Thank you Marlize!

We have been using K9 Safari for several years now and our dogs absolutely love it there. We…read morediscovered K9 Safari when searching for a place that we could board our German Shepherd with severe separation anxiety. He was a rescue and standard kennels are a 100% No Go for him. We went and checked out the K9 Safari facility and were impressed with the spaces provided for the dogs to play both inside and outside. Despite the facility being in Richmond, Marlize makes drop off and pick up convenient for clients by offering drop offs right off I75 or at various locations in Lexington. My two Shepherds get excited when they see the doggie bus pull in and they hop right in. That tells me they are happy there and I don't feel bad having to leave them when we go on vacation. She regularly sends pics of the dogs to us via text so we can see how much fun they are having there. I often say our one Shepherd is actually sad when she has to come home because she only has one dog to play with at home vs lots and lots of different dogs there. I recommend K9 Safari to everyone who is looking for somewhere to board their pups.