I take my dog to Uptown for both grooming and boarding. It is on the pricier side, but that is…read moretotally worth it for the peace of mind I have while he is staying there. The staff are so kind and flexible with travel changes (if you need to pick up earlier or stay an extra night) which is really helpful when flying. They have a great pre-check feature where you can give a lot of detail on your dog's stay. I typically send toys that I don't mind losing just as a precaution, but they've never lost anything I've sent with my dog and everything comes back neatly packed in his bag. I don't worry about my baby at all while he is at Uptown.

Boarded our dog for a weekend! They sent updates and it looked like she had so much fun! Would…read moreboard here again!

I took my dog here for boarding while on vacation and she smelled like urine when I picked her up…read more I doubt they took her out enough and she looked pitiful. I wanted to talk the manager that day but was not available. I called multiple times and was never called back. If you value your pet or money you be better off anywhere else. U would let Mike Vick watch my dog before this place.

I've been bringing my dog and cat here ever since I got them. They've seen my pets for…read morevaccinations, skin issues (which turned out to be allergies and resolved with some steroids), grooming, and an infected paw. The people who work here are super nice and my usually skittish dog is always excited to come here to greet the staff. The veterinarian is very knowledgeable and takes the time to teach you how to care for/follow up on treatment :) Really glad I found an awesome and reliable clinic!

I had to rehome my dog due to medical reasons combined with his severe separation anxiety and the…read morelimitations of my living space. This was an extremely painful decision, and I chose to surrender him to this foundation rather than sell him because I believed they would have the experience and compassion to ensure he had the best possible future. Unfortunately, after surrendering him, I was met with judgment rather than empathy. Given the organization's mission, I expected understanding and kindness during an already devastating situation. Instead, the experience left me feeling shamed at a moment when support would have mattered most.

I applied to adopt a dog through this agency and was very disappointed by the experience. I was…read moretold I did not qualify because of my housing situation,I live in a mobile home, even though I can provide a safe, stable, and loving environment for a pet. None of my personal references were ever contacted, which makes me feel like my application wasn't fairly considered. To make matters worse, I later saw a post on their social media claiming that the dog was still available because all potential adopters "backed out at the last minute." This is misleading, since I was denied without fair consideration. It felt dishonest and unfair. It's frustrating to feel judged based on where I live rather than the care and commitment I can offer. Every dog deserves a good home, and every responsible applicant deserves to be evaluated honestly and fairly. Save your time and go somewhere else.

Dr Herbert is wonderful! She makes veterinary care affordable and she's so so so knowledgeable with…read moreeverything animals! I am so thankful for this clinic!!!

I called this office today to get a quote on neutering for my cat. Murphy is approximately 8-10…read moremonths old. All I wanted was a price quote, is it a one day procedure, and is there a particular day for the procedure. Then I was going to give my name and talk when. I hardly got the question of the price out of mouth before she said oh we are booked. I said how long, she said months, stuttered at least till June. I call BS. Now my pets have been to Dr. Hebert before but it has been MANY years. In fact, she saved my Grady's life. I don't know who answered the phone but I feel they could have been a little more patient in answering my questions than tell me they are booked. I know Dr Hebert would have remembered me had I just had the chance to give my name instead of being rudely put off. If you need a neutering or spaying done now, don't call this office.

We LOVE Poochies Plus. Our pups have been going for over 5 years. They are always tired from all…read morethe playing they do. Great prices, great girls who own and run the place! We tell all our friends to go there!!!

This place is amazing! While it may not be as fancy as some of the boutique kennels these folks…read moretruly love animals. As the weather is changing it is getting harder to get our 11 month old puppy the exercise he needs, now he bounces with excitement when he knows he is is going to Poochies and is asleep in the car before we leave the parking lot after picking him up! These people and this place will be the only place my dogs go for play dates and boarding

Knowledgeable, helpful, caring and affordable. Was worried we were not going to be able to afford…read morethe surgery for our dog after getting a price from other vets. We were so relieved to be referred to Winchester Animal Clinic and be given a price for the care of our pup that's was reasonable and affordable. Highly recommend.

Easy to make an appointment. Friendly staff. Competent care. Dogs are happy. I am happy.read more

Southland Vet Hospital has been my go-to vet for more years and pets than I can count. I have…read moreentrusted Dr. Millie and her staff, Missy, Jennifer, et al. with my beloved pets basically all my life. I have seen other vets over the years for perhaps a second opinions, another option, or referrals. I always stay with Southland Vet and Dr. Millie is spot on and very helpful. I am blessed to have them and their care.

God help you if you're ever in an emergency, and this was the most recent clinic to have your…read moreanimals records. Three months ago they made me fight bureaucracy for hours to sell me medicated cat food that keeps him alive. Today I brought my dog in with wounds from an animal attack, and the young lady on the phones made a sassy comment "I read your review online, and I just wanted to make sure you're at the right clinic." It's true! I didn't make my dog suffer needlessly while coaxing a rude young lady to transfer records to a nicer clinic. She once again held my pet's care hostage for her own selfish reasons. The young vet tech who brought me my dog back insisted she heard the conversation and acknowledged none of the obvious sarcasm. Owners and management, if you're reading this, you have an immature young lady managing your front office who treat your customers like a high school nemesis. She has one or more cohorts who back up her sadistic behavior. I know you have good people working there, so I strongly urge you to address that issue. When my dog is done bleeding, I'll have an opportunity to ask her to transfer records to another clinic, and I expect a tremendous amount of friction.

My standard poodle, Bailey, had an accident which chipped her heel and tore her achilles tendon…read morefrom the bone and shredded it. Went to a doc in Cynthiana was told what the damage was and I needed an orthopedic surgeon. They said there was no one locally that did that kind of surgery. I could go to Cincinnati or Louisville or there is one that travels to Georgetown periodically that they would put me in touch with. They said it would be expensive $4500+ and it would be 2 weeks before he could do it. If I couldn't afford it then they said I could do nothing and it would just hang there with no use or amputate! I refused to believe there was no one else!! Lexington?! Really?!? So in a panic I started calling vets to see if I could get referrals for a vet that does orthopedic surgery and I got several diff referrals and was waiting for callbacks when I called the Animal Care Clinic in Lexington. Lori answered the phone right away and was so kind and helped calm me down then she said "let me call the Dr and I will call you right back." I sent her images for Bailey's leg and figured it would be awhile but within 5 min she called me back and said "the Dr said come in the morning and he will take a look and that he thought he could help her." I literally cried! The next morning I walked into the office. I was amazed!!! There wasn't room full of people and their pets in an overcrowded waiting room. It was like walking into a very nice hospital! It was decorated so nicely! It was clean and organized! I immediately was greeted by Ms. Christina at reception and she took me straight to a room. Lori came in and then Dr. Schroyer. He examined Bailey and sat down and explained her injury, how he would repair it, recovery time etc. I was worried it was going to be a fortune but he was so much more affordable! It made it possible for us to afford it. The surgery went great. We went home and the office would call periodically to check on her progress between follow-up visits. Animal Care Clinic was the ABSOLUTE BEST clinic I have ever been to!! Working with rescues I have seen quite a few clinics so I can say with confidence you will not be disappointed with Animal Care Clinic!!! We stop by just to say hi when we're are in Lex!! She runs in so excited to see everyone!!! I figured she would be afraid to go in but even today she gets so excited!!! A dog being happy to go to the vet's office after surgery?!??! That should say it all!!! Bailey is great today and we want to thank the entire Animal Care Clinic, Dr. Schroyer and the entire staff!!! They are part of our family now!!

Dr. Butch is the best we've ever worked with in forty years of pet ownership!…read moreWonderful man! Jo & Dale Lezu