This has been the worst experience I've ever had with a medical clinic…read more The customer service is extremely poor and unprofessional. The front desk staff and management appear disorganized, and basic communication is severely lacking. I experienced confusion, delays, and a complete lack of accountability. Patients deserve respect and clear communication, especially when it comes to their health. Unfortunately, that standard was not met here. I would not recommend this clinic to others.

The quality of care of this place has gone down the drain. My parents have been going to this place…read morefor primary care for years and they didn't have any issues with the doctors or PAs. This year my dad went in for his annual physical check but the doctor didn't do anything except asking him a few questions and they tried to brush him off by saying "well you look pretty healthy" . They didn't even listen to his heart or lungs or palpate his abdomen. WTF? Isn't these like the normal routine with physical exam? They didn't even want to draw his blood for blood work until my dad ask them to do it. This is unacceptable, I suggest everyone avoid this place at all cost because they obviously have no freaking clue of what they are doing. I will not allow my parents to come back to this place ever again.

I came in around 7PM on a weekday for a last minute pre-employment physical exam, and I was able to…read morebe seen. Wonderful staff from reception to the assistants, and PA- Candice T. was very respectful, transparent, and answered all my questions. Top quality care and service.

From the beginning: I always ask not to be told my weight (I used to have an eating disorder) and…read morethe assistant immediately tells me my weight. Takes me to the room to take my vitals. Leaves the room and comes back to ask something he forgot. A few minutes later...he does it again. Then again. Then again and goes "oops wrong room." I finally get seen after an hour and a half, the practitioner didn't know how to help me (understandable, they can't know everything) so suggests I use Chat GPT to figure out what to do...are you serious? In the meantime, someone else barged into the room and also said "oops, wrong room." Insanely unprofessional. Will never return.

Just left this OC Urgent Care location. My longtime PCP just retired and it's going to be a month…read morebefore I'm able to get an appointment with my new one. Came here for some arm discomfort I've been having and the care couldn't have been more straight forward. I was in and out in less than 45 minutes. Easy check in for first time patients. Place is quiet and extremely clean. Ample parking. +10,000 points for a front and back office staff that are probably the sweetest people I've ever encountered in a medical setting in my entire life. Your office employees are your patients' first experience and honestly make or break the feeling of care given. Highly recommend this location for any urgent medical needs.

Came here for the first time today to check on my feet pain after stepping on a carpet tack in New…read moreOrleans. I love how spacious and clean this place was. The front desk was very friendly and Dr.Tag made me feel at ease and was very informative about the pain I was having. If you're a new patient here, make sure to check in on the iPad on the wall and have your ID and insurance ready.