THE WORST ....... Do not use this place, my eye exam was in February 2025 and now it is the end of May 2025 and I still don't have my glasses. The absolute worst eye care facility in all of Georgia. read more

My son goes here and the doctor is always very friendly and efficient. He is great with kids and my son is diabetic and the doctor knows what to look for in diabetic patients. I have never had a problem scheduling and the staff has always been nice and professional. read more

I came in last year for my son's annual screening and new glasses. As in previous reviews the re emotions it's was rude as ever. This is sad! The Dr and his assistant was great! The check out staff and eyeglass staff are horrible! They have no knowledge of the insurance co-pays or guidelines! Less than 6 months, My son's glass fell apart...not due to being damaged the handle came completely apart! Went in to ask about repair..was told they couldn't fix it or replace them without me spending $70.00. I was told he must have fell on them or took them off wrong...wtf! He's can't see past his arm and they act a if they didn't care. This is the worst optical care I have experienced since my children wearing glasses. My oldest is 23 and my son who glasses fell apart is 11. I wish I would have checked the reviews before going here! Pics posted read more

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Frames way to high ,not friendly staff in my opinion. Rip off to me. Would not advise anyone to go there. A lot better and cheaper places around. Just had a new pair made else where, better glasses at half the price. Buyer beware read more

This is a very professional eye care Center, very caring, and friendly Dr.K. is great, I didn't realize my eyesight hsd gotten so bad, but Covington Vision Center fixed me right up, I love my new glasses.. Thank you all very much read more

It is extremely bad when a doctor that "excepts children as a patient" and as soon as the child sits down in the doctor's chair so that the doctor can perform the vision screening to say out of his mouth that "He Can't See Your Child This Way" when the actual child had just sat down to be seen by him". I mean really, isn't that the reason why the appointment was made? Very rude Dr that needs to stick to "Ophthalmology" instead of trying to be a "Regular Physician" by diagnosing someone else's child stating that the child has A.D.H.D. just because your child move a little in his chair and asked questions. This Dr also speaks over you when you are trying to speak to him. Plus, My other child also stated that the Dr raised his voice at him when he was trying to explain something to him concerning his vision. Don't take your family to see this Doctor under no circumstances..... #BadCustomerService, #WorstVisitToASpecialist read more

The rudest receptionist that I have ever met. We will never be back! My daughter said the doctor was rude but his assistant was nice. When I called to make the appointment the lady on the phone was rude. I don't know why I didn't get the hint then! Should have never walked in the door. I will never walk back in the door. read more

I've been trying to contact the office and no success it just rings for about 15 times and I get " Welcome to Verizon wireless" recording? I received a bill with no explanation. I paid $215.00 for the "diabetes yearly test" at the time of service , picked up my frame and was told that someone will contact me about 7-10 days to let me know that my new glasses/prescription is ready and still no one had contacted me 6/1/19 but you took my $$$???? I want a full refund as soon as possible!!! I really don't want to think that I'm been ripped off at all. So I expect to hear from someone as soon as possible. Sorry, but it has not been a good experience for me! :0( read more

Very poor customer service and rude office staff. This review does not include any thoughts on the doctor. I only purchased glasses. One staff person actually grabbed my child's hand when he picked up a pair of child's glasses. I will not purchase from them again. read more