Had a short wait upon arrival. The front desk person was very nice and business like. Clean area…read moreand professional Employees Great staff. My appointment was a follow up for my laser use on Right eye to remove scar tissue from previous cataract surgery. All went well and I'm going to use them in future Eye Exams. Next Appt @ Milan Eye is: 5/6/26. I asked a lot of questions and got straight answers. Thanks. Don G. (real patient)

Starting with the positive. Had an eye surgery with Dr. Niraj Desai. By far, this gentleman is the…read morebest, could not ask for anything more, a true professional and a master at eye surgery and his craft. However, everything billing-related has made this experience the absolute worst experience. This may come off harsh, but the fact is Milan Eye Center is incompetent when it comes to billing, and they refuse to take any responsibility. They hire a 3rd party billing company overseas, so every time you call their office to discuss anything "billing-related," you are automatically transferred to their overseas contracted billing partner. Why in the world would you hire such an incompetent company to handle all your billing? This is a multimillion-dollar eyecare practice. We knew this surgery would happen, and switched insurance plans as the new plan had a specific flat in-network $1,000 copay for each eye for Cataract Surgery. The total surgery should have cost $2,000, plus the additional co-payments for other doctor visits/eval pre- and post-surgery. Guess what? Milan Eye Center never billed UHC. At the last moment, we were forced into taking out a $5,000 loan from CareCredit to pay for the Cataract Surgery. To make matters worse, after the surgery, Milan Eye Center billing third party started sending bills for $3,900 for the same surgery. ; First of all. Milan Eye Center will NOT perform any surgery until the costs are all paid off in full, meaning you cannot enter the surgery room, hence why we had to take out the $5,000 loan. So a surgery that should have cost $2,000 with insurance ended up costing $5,000 + now they want another $3,900. Cataract Surgery is not $8,900, including insurance; the total to them should be $10,900? After the surgery, we spoke with the insurance. Milan Eye Center never filed it through them, even though they are in-network. After a year, we finally paid off the $5,000 loan we should have never had to taken out... and now they still want $3,900... As someone who has worked in healthcare, what this practice is doing is unethical and illegal. [Review 742] - 15th Review of 2025

I actually took my friend to the CarlinVision Surgery Center which is in the ORIGINAL location that…read moreCarlinVision started in decades ago until they moved up the street into a huge fancy building and added more doctors. I had my Lasik Surgery in the original building in 2007 performed by Dr Richard Carlin (love him). Any way my friend was having cataract surgery performed by Dr Willman. Even though the building is older it is SPOTLESSLY CLEAN! Very well maintained with an excellent staff. From check in until they wheeled him out it ran like a well oiled machine on how well they performed their duties. His Surgery was scheduled for 2:00 pm with check in at 1:00 pm. We arrived at 1:03 because Hwy 78 is always busy no matter what time. Check in took about 15/20 minutes going over the paperwork and paying. He sat down down beside me gave me the paperwork and bam the nurse was at the door calling his name. She took him back for prep (IV & dilation of his left eye) 15 minutes later she came and got me so I could sit with him while his eye dilated for 15 minutes more (the Dr came in before I got back there). At 1: 53 the nurse took him back and showed me the waiting area with snacks and a Keureg coffee machine. I made a coffee went to the restroom came back to drink my coffee and the nurse came out saying he did great! I pulled my car to the awning area and 5 minutes later she wheeled him out. It was at max 90 minutes from beginning to end. I'm scheduling mine for August! He felt great... took him home fed him and in the bed he went. Tomorrow his follow up is at 11:00 am where they will remove the protective patch and he starts eye drops for 2 weeks. But he can drive and go about his life except no bending at the waist to pick up anything and nothing over 10lbs. He has another follow up in 10 days. The worst thing is no movies at the theater until after that follow up. He highly recommends Dr Willman and CarlinVision Surgery Center!

If melanie bennett-sims is still there, she was very negligent in her care for a simple cataract…read moresurgery (10 years ago). I had NO problems with my eyes other than cataract removal. I lost most of my sight, never to recover. Dr. Richard Carlin tried his best to repair the damage she caused, to no avail. I have had 5 subsequent surgeries including a corneal transplant with no better results in vision. she may be good for eye exams, but she is NOT to be trusted with patients under anesthesia. With ALL sincerity - I would NEVER recommend her no matter where she was employed!

the Doctor was great and the front desk was great but the ladies over in the shop where you buy the…read moreglasses are racist! I was professional and I didn't address the issue at the time but the way they treated me will be addressed and I will be returning e I purchased and filing an official complaint . I ordered new glasses and the lady tried to give me the display and when I asked for mine to be ordered she pretended to order my glasses and still gave me the display and when I picked my glasses up she just gave me the glasses no case no wipe no spray no bag no receipt no nothing!!! I was and still am very upset but trust me it will. d addressed abc I will get. refund!!!!!!!

I've never been to a better practice in my life, no exaggeration. Every person was on their toes…read moreand took care of my vision needs from exam to vision correction options. The doctor was courteous, knowledgeable and helped me understand the issues. They laid out what my insurance paid for and best value options.

Got my order wrong twice. customer service was non-existent. I was told that there was no way for…read morethem to track my order once they place it.

Misinformed me so I would pay for the service, didn't tell me about what my insurance would cover…read moremore of until after I had already paid. When I told the manager I felt like he should have explained everything he didn't care, didn't even acknowledge he messed up, and tried to deflect by saying he told me the price. You should explain to people that insurance will cover more of your exam if they dilate your eyes somewhere else, but they are so money hungry, and he was so visibly upset that he was shaking. So insanely rude ! I understand that maybe I should have asked more questions, but the fact that he tried to shift the blame on me for paying is crazy work. Be an adult and acknowledge the fact that you knew you should have explained me something yet didn't until after.

My family and I have been patient of Dr. Amin for the last 14 years and I would not hesitate to…read morerecommend her practice to friends and family. Dr. Amin is always very kind and professional, she does make you feel at ease and takes very good care of her patients. Before her practice we had visited other doctors, but once we became her patients, we stayed with her. I would gladly recommend her to anyone.

After reading countless stories of people who purchased lenses online that were different than…read moretheir prescriptions I knew I had to visit a local eyecare office. It was important that my kids received the exact same prescription lenses as written on their RX because they are needed for school. Fortunately, after searching around for hours I discovered Lilburn Family Eyecare and read the reviews about their Optician Troy Weber. I emailed him a few times, he provided prices and the estimated time of 2-3 weeks to receive the lenses, so I stopped by the office to see him. Troy was awesome, explained everything to me, and I provided him the frames, and later that evening I brought in my kids so he could take a measurement. This was a Friday, and because of after-school activities I was in a rush to get to their office before they closed, and I just missed it by like one minute, but he was still there and took the measurement. Troy sent off the glasses and surprisingly had them the very next week. Wow, that was fast. When I brought in my kids to pick up the glasses, Troy was speaking with a client and Dr. Amin went to get the glasses and made sure everything fit properly. Best of all, my kids love their new glasses, and they can SEE!!! Troy even recommended a product to use so that when my kids are in school wearing their mask and their glasses fog up, it prevents it (No Fog Cloth), and it really works. Optician Troy and Dr. Amin are outstanding and so is the front staff. If you are looking for a high-quality eye care center that handles everything, this is 1000% the place to visit. TIP: This office is located right next to the new Lilburn Police Department off Lawrenceville Hwy. You will see a bunch of brown brick office buildings. Lilburn Family Eyecare is the very last building at the end on the far right. [Review #649]  (5th Review of 2022)

Great experience with Dr. Johnsey and all the staff of the shop. I definitely recommend this place!read more

We had a great experience at Quality Eyecare. The staff were helpful and friendly. I was able to…read moremake an appointment on their website a week out. They have a good selection of frames. The glasses were ready in a week and I have received lots of compliments on them. Highly recommended!

I just chose them because they were close, but I was pleasantly surprised. I've worn glasses for 14…read moreyears and sold glasses for 3, so I know my way around an optometrist or two, and Dr. Ellis was the most thorough I've been to. She spent a lot of time explaining every detail of my visit and my eyes. When I decided to try out contacts again, she had me back for several visits with different trial pairs to find the best one for me, instead of writing any old prescription and sending me on my way. Everyone at the office is also quite nice.

Dr Godlewski is an amazing doctor... I've been seeing him for over 20 years. I've had lasix surgery…read moreand cataract surgery with him and all turned out really well.

My family and I have been visiting Dr. Godlewski's office for over 20 years. Staff, technicians,…read moreand Dr. Godlewski are very professional. informative, friendly and work to provide a timely smooth experience. Staff that work there and who may still be going to school to get various certificates or degrees in the field are always exceptional. Very positive environment for employees and customers. Equipment continuously updated,

Fixed glasses and very friendly I really needed this done because this is my only pair of glasses…read morethat I have.

I took my mother in to have her prescription filled and we met John. He was absolutely the nicest…read moreperson. He had excellent customer service skills and was extremely patient with my elderly mother. Thank you John for everything! My mother loves her glasses!

I should have read the reviews here before going to this location…read more I went to get a prescription for my meta glasses and was told they would arrive in 2 weeks. 5 weeks later I'm getting any and every excuse to get me off the phone. In fact, yesterday I went to the location and was told my glasses were "supposed" to arrive on the 25th but shipping was canceled because of the weather. I call in this morning and now I'm being told they'll arrive by February 5th. Please take my warning and avoid this location. Even if you live next door to it!

DONT GO THERE!! They Are selling defective lenses antiglare coating is defective. If you leave your…read moreglasses in the car lenses will get fogged up and you can't see out of them .. out of focus..a danger to customers driving