Pretty unfortunate experience. I can't think of a single reason to go back. Slow service, tough steak and not cooked to the right temperature. English muffin that had barely been toasted. Awful coffee with sugar that was stuck together in the packet. The best thing on the table was a bloody mary, and I made that at the bloody mary bar. This was a second attempt at this place. Can't imagine giving it a third shot. read more

My boyfriend and I ate here about a month ago. Let's just say this is a place meant for drinks with friends/date! After having drinks a few times before we decided to come to dinner to test out the menu, all of the items SOUND appetizing. Too bad the owners don't seem to care how they perform as a restaurant because it has a lot of potential. It looks like there are 15-19 year olds (all of them guys) cooking in the back, some with crazy long hair & beards not pulled up properly. We both ordered our steaks medium rare (warm red center). These things were hard, cooked well & dry! The moment the food hit the table, about 20 flies swarmed our table! I spent more time swatting flies than actually eating. Needless to say, I didn't finish my meal & packed it up to take home to the pups. This place needs to work on two things: Cleanliness & Quality!!! read more

Took our family out to lunch as a surprise !!! The service was excellent !! The food was amazing !! This was our first time here and even though it was an hour drive it was totally worth it !!!! Thank you !! Cindy Koran read more

This was my 2nd time eating here. My 1st visit more then a year ago was less the stellar, i.e slow service, wrong order etc. We decided to give them another shot and WOW what a difference, waitress was attentive order came quickly and correct. We will definitely be going back! read more

Horrible service! Horrible food! Outrageous prices! Won't be back there again. The only thing that was good was the half priced appetizers, but half price should be normal price. They charge extra for fries, but they were cold. The 4 mini sloppy joes were too spicy to eat. Their pickles are worse than Burger King. You also pay extra for Buffalo meat than for hamburger, although I couldn't taste any difference. There were 6 in our party and my bill was over $200 We didn't get prompt refills, appetizers came slowly, entrees even slower yet, and they weren't busy ... except for a bunch of noisy bikers on the patio. That crowd they could do without! They scare away normal families. read more

I visited Cowboy Jacks in Otsego this week. Excellent food and service. Welcoming, clean and comfortable environment. I will be back soon!

Great food and great staff! Having been in the service industry I often find myself watching the staff, I guess a sort of weird habit of mine. None-the-less while I was watching the whole staff was busting their asses. It was the first time in all my years of dining where it caught my eye. So hats off to y'all!! The food was great and our server was friendly and prompt. I tried the walleye and it was fresh and the portion size was perfect. I had a great first experience at Jack's and can't wait to go back. read more

Cowboy Jack's in Otsego is a great place to get great food in a relaxing and fun atmosphere. They have a good assortment of daily specials. The food is always very good, and the price per portion can't be beat. The staff is always friendly and professional, and they go above and beyond to make sure their customers are satisfied. The Happy Hour drink prices are low enough to bring customers in, and once in the food looks so good and is irresistibly priced that you can't help ordering something. Tia, the bartender that is often there, manages to tend bar, give advice to people unsure of what to order, serve food, and remain smiley and happy. All the staff that I've come in contact with seem to be concerned with giving customers the best possible restaurant experience. Couldn't be more happy with Jack's. read more

There cook's Tino and Tora Is the shit Everything comes out fresh and the way we like it keep up the good work

Lunch a bit slow - relaxing ambience & prices avg to high. Great happy hour $2 drinks til 6 pm read more

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Yikes, so bad I haven't paid for my food and writing a review. Wrong drinks, horrible service. Would be fun for drinks but 80+ dollars of food for the family was wasted. Food was decent, service will never have us stop here again. read more

Once again. Very disappointed. The service is terrible. My sister's card was given to someone else. Who knows what was charged. I'm glad I had cash. He cornbread, has changed. Once a favorite, nit anymore. They really cater to the drinkers and cannot handle serving food. If up to me, I will not be back. read more

You can go anywhere for beer, and a burger. However, you can't go anywhere and get this degree of excellent service. I go here constantly, and ALWAYS had a great time. Shouts out to the staff, and remember, tip well for their EXCELLENT service!! read more

Chili was good. Limited tap beers. Walleye fingers and onion strips soaking in grease. No apologies or corrections from waitress. Will try again at Happy hour. read more

We go here every Tuesday for their wing special. One of my kids have an activity very close to the otsego one so we've made a bit of a routine out of it. Wings are good but nothing sets them apart for any others (except the price on Tuesdays!) service is alway hit or miss, we've had great experiences and we've had bad. One thing I'll mention from our last visit, the have a bar that opens to the outside in the summer, cigarette smoke was freely flowing through the restaurant because of it - not something I'm used to these days I guess- and we were not particularly close to the bar. They do have undeniably great specials all week long though so will continue to stop in on occasion now that our ties activity has ended. read more

Good beer cheese soup We were pleasantly surprised at the end of our meal with tiny ice cream cones. Our waitress was always happy very helpful and the atmosphere was wonderful. read more

Me and the wife came here for lunch. Waited 10 mins to get any service. I had the cowboy burger order it medium, it came well done. The wife had the patty melt also ordered it medium and came out medium rare. She also had hers as bison and it was tasteless. It wasn't very busy, so lack of service was a surprise. Overall we would not recommend and will not be back. read more

Cowboy Jack's - Bad wall art - American Near Me - Otsego, Minnesota

Not good Service they are pretty decent I would rather go to Clives roadhouse in Rogers or Buffalo Wild Wings. It took us a half an hour to just sit down, and if that wasn't bad enough it took us that long to just get our drinks. So when we finally got our menus and got our order I got the burger and I ordered it plane and they didn't even get that right. That's my review of cowboy jacks. read more

I don't find anything special about this place. Mediocre food and beer, bouncer at the door, slow service. Meh, I'll spend my time elsewhere. read more

Service-A+ Food- A+ (Tator tot hot dish is AMAZING) Atmosphere-A++ Family friendly! We will be coming back! We loved it!! read more

I read some of the other reviews before coming here and most weren't impressed with service. THE SERVICE WAS AWESOME! My wife and I got the buffalo wings and jalepeno cheese curds and they were both very good. Our waitress was very prompt and right there when we needed another barley pop. The apps were half price for happy hour!!! read more

Cowboy Jack's - American Near Me - Otsego, Minnesota

Very fast service, corn bread is to die for, had Turkey Burger my fault should have ordered Bison Burger but still ok average taste. Walleye fingers were good, sweet potato fries were tasty, drink refills were not offered nor did I ask. Didn't hate the place but not one of my favorites bar was noisy. Not a place I would bring my family to if I am out on my Harley would stop for a beer but that would be the extent. Like the friendly wait staff just wasn't overly impressed. read more

We played purse bingo tonight and know we missed calls over in the back side, the sound was horribly poor. I honestly think the whole left side outside of the bar should have gotten refunds as bingos were called on the other side no one on our side was remotely close. I will say that Mary did her best to help our side and get the numbers called while still poor reception. Waitress Kendra was the ABSOLUTE WORST customer service waitress I have ever seen in any situation. She argued when we told her we couldn't hear and also said she would not come over to our side and repeat called numbers. Terrible employee. The neighboring 5 tables next to me couldn't believe her rudeness and laziness as well. I know for all those near me in our table of 6, they have all said this will be the last bingo they would ever play here. Side note...Mary was a fantastic server and worker. She's someone to keep around. read more

Love this place!!! Food is absolutely delicious. Tonight I tried the BBQ Brisket Sandwich and it was heavenly Didn't wait long for our food at all, even with a busy saturday..Our waitress was a sweetheart. We had a great time here and plan to come back soon! read more

Oh boy where do I start? The bad! Upon entering Cowboy Jacks we were ignored by the "I'm not happy to be here hostess". Ok it's a Saturday I'm excited to try this place so I look past it!!! Once we were seated it was time to look at the menu . It wasn't anything fancy but so good staples. We had our cornbread loving 4 year old with us so we started with the cornbread skillet, I ordered the buffalo wrap with a cup of broccoli cheese soup ( I love soup this time a year), my hubby got the breakfast burrito and we ordered our daughter the 6.00 kids chicken sandwich meal!! I had joked with my hubby that I hope the cornbread isn't better then my homemade! Well one bite in and it was no reason I had to worry!! This cornbread was dry, it wasn't sweet at all and had a very funny taste. My husband said mine is better even after a week old!!( gotta love him). Ok so our food comes...my wrap just so so I would not order it again but I did eat half. The soup on the other hand was inedible !!! Cream soup is suppose to be, we'll creamy this was grainy VERY grainy! I couldn't eat it, my daughter didn't like it and my hubby wouldn't try it!!! Now having kids I know what we normally pay and get for kids meals at various restaurants . This was a chicken strip on a dollar for 6.00! Most places around here charge 3-5 dollars for kids meals which typically includes a little treat at the end! Again just not worth it! My hubby ate his but made a few hysterical comments about the taste it left in his mouth!!!!lol The waitress never asked us how our meal was, I'm sure see saw my soup untouched but didn't care!! Are they used to getting complaints so scared to ask anymore? The good... Bloody Mary bar on Sundays and unlimited bloodys on Saturdays may get me back in the door! Would never eat here again or recommend it but may be a place to get away from kids and have a couple drinks! read more

Waste of time if I wanted to sit an hour for food would of went to Texas roadhouse at least would of known my food would Of been good

Celebrated my 40th with a large group on Saturday night. Showed up to cowboy jacks to listen to some country music and have drinks. We were there for 2 rounds if drinks and didn't hear one cowboy/country song. Lots of rap and hip hop music (which I don't mind normally but it's not what we were looking for). Kinda seemed like a Justin Beiber crowd with all the flat hats. We ended up leaving for another place. read more

Me and my buddy started coming here 2 months ago consistently for happy hour and we simply love it. The jacks ipa is great. The night manager and the bartenders and servers we get are awesome. Super nice and fun to talk to and be around! If your looking for a good evening hangout i would recommend it anytime. Steph and molly are the usual sunday night bartenders and they are fantastic. The burgera are great and so are the happy hour apps. Love coming here and hope everyone else does too. read more

Famous Daves rip off, except Famous Daves is enjoyable. Food was mediocre at best. Menu was as bland as the food. Just another BBQ place with no motivation to be better than the rest. read more

Went to Otsego location for lunch. Had to ask for table to be cleared and cleaned. Had to ask for menus. Had to ask for silverware and napkins. Had to ask for dessert menu. Server didn't come back for 10 minutes. Didn't order dessert. Left no tip. Food was just okay. read more

Gross, just gross. Got a couple of burgers and fries. Food was colder than Stonehenge and about as tasty.

They really are consistently gross. I had been there for drinks and apps and was not really impressed and decided to give them a try for lunch. At $6 a piece, my kids shared their kids meal which only came with 2 measly chicken strips. My ribs were ok but my baked potato was gross. The skin I dont think, was washed, the skin was also black (too much cooking!) and the veggies they had were greasy. I wont be coming here again. read more

Happy hour daily 3-6, 10-12pm. 1/2 off wide variety of appetizers and flat bread pizzas. Don't recommend the walleye fingers, fishy smell and had bones inside. Did enjoy the queso dip, boneless buffalo wings, and jalapeño cheese curds. They have awesome large outdoor booths that can fit up to 8 people. Will try a flatbread next time! read more

Arrived at noon on a Friday, ordered quickly. Food arrived at 12:50. The food was good. I would return but not with my kids. My kids loved the rotisserie chicken. Walleye and chili were good too. I had to order the mac n cheese pizza - odd but good and the crust was cooked perfectly. read more

Excellent service !! Our server , Emily , awesome! Good food for the price . Beautiful day to sit outside and enjoy food and drinks with family . read more

The place was slamming with the beautiful weather this afternoon. Great vibe in the place. It took at least 10-15 minutes to get our order placed and another 45 minutes to get our food. The Caprese flatbread was incredibly average. Skimpy on basil, chopped pale tomatoes and cracker crunchy crust. There was nothing "bread" about it.Meh. Only thing nice about it was the decor and outdoor seating. Server friendly. Not enough to draw me to comeback. This place is a miss. read more

Had a great lunch. Food and service were great. Thanks to Tia for the recommendation. She talked me into the mini donuts for dessert. Going to make sure I stop back when I am in town again. read more

My first time coming here they have great bacon cheeseburgers and fries and they have lots to choose from in the waitresses are so nice I would recommend coming here anytime 24/7 read more

Met someone for lunch on a Saturday. It wasn't busy right away and service was quick. We ordered just as a group of 6 sat next to us. They ordered and got their food first. I ordered the buffalo burger. It was dry no flavor and not seasoned at all. It was terrible. I took two bites and sent it back asking if there was a mistake. Maybe a reg. burger? Didn't taste like a buffalo burger to me. They brought another about 15 min. Later. Lunch as done. I told them I didn't want it. I was still charged for it!!! I was so pissed I just paid and left. My friends meal was crap too but he will eat anything. Cheap happy hour drinks though. read more

Had the opportunity to go to this place for the first time. I liked the large bar and I thought the staff was very personable. We sat at the bar and ordered appetizers. The food was brought to us quickly and were tasty. I do have to say that I would not recommend bringing children along as this establishment in my opinion is a bit more bar than it is restaurant, which is just fine. read more