June 2024 - please read before you consider establishing care here. To be completely honest there was a time that I liked this place. The problem is the fact that they are still using Covid as an excuse to not let you into the clinic with your pet. I'm mean come on Dr. Katie needs to get over it. People want to go back to the exam rooms with their pets. My honest recommendation is don't start your pet care here until she changes her ways. Although if you enjoy jumping through hoops of calling to give them your parking space number and wait in your car while your pet goes in by themselves maybe this place is for you. Also no weekend hours. There's no reason to carry on with the Covid excuses. read more

My husband is I have had the Best experience with Cowlitz Animal Clinic. We've been taking our Fur babies there since 1972. Dr. Mitchell was our 1st Vet. As the years past Dr. Mitchell retired and the wonderful service continues. We're in our 70's now and as long as we have Fur babies we will continue to go to the Cowlitz Animal Clinic read more

The staff are very kind and attentive. There is real compassion. When dealing with your beloved pets.

Dr. KATIE is such a caring and professional Veterinarian. She has taken care of my pets for years and has never let me down.

I don't leave many reviews. However, my recent experience with Cowlitz Animal Clinic was awful and people should know their practices. We have taken our cat to them since he was a baby (he's now 8 years old). There were originally three vets, two left and now there's only one. This happened a few years ago. We called to make an appointment for a well check and shots and were told that since we had not taken him regularly he was no longer their patient. I pleaded with them and explained that no one had called or written to let us know canceling him was a possibility. I've never heard of such a thing and we are very disappointed. The woman I spoke to became rude when she knew I was upset and hung up on me. Just beware if you take your pet there that you know their policies. I also want to say that prior to this, we had a good experience with the doctors. I was just shocked that even after talking with Dr. Katy, they decided not to continue with Tailor's care. I haven't heard good things about other vets in the area so we are very disappointed. Especially as he's getting older. read more

Cowlitz Animal Clinic - Veterinarians Near Me - Longview, Washington

I highly recommend this place. Caring professional people. My dog was taking temeril p for his itching which was prescribed by our old vet and they recommended cytopoint and we couldn't be happier. The veterinarians are very knowledgeable and honest. Very affordable. read more

Very dissapointed.after going here for several years... we had 2 bad experiences. They hired a new vet who made comments that made it obvious she doesnt like breeders.we show dogs and had our first pregnant female and were really disappointed by how she treated us. A few weeks later we made an appt for 2 other dogs.i have very little availability so made it for a specific time.we showed up a 1/2 hour early and they told us we were late.i told them that was wrong since I believe it was their office staffs mistake.they asked if the doctor should follow up with me on monday.isaid yes...instead I got a letter telling us to find another vet!!!! Seriously???? read more

When I was looking for a vet for my 3 furbabies, I turned to Google & all their search glory. In my search I found CAC. And after checking them out I found that they had good customer reviews & no complaints with medical boards. I called and inquired as to whether or not they could take all 3 at one time; they could. I made an appointment for a couple weeks out. The day of the appointments arrives and I can only find 2 out of 3 of my carriers. I cart in both carriers and tell them I'll be right back with the 3rd kitty in my arms. They require all small animals to be in carriers so they let me borrow one. I don't have a problem with this until their 2 office cats come wondering over & start sniffing my babies, who are scared & hissing, trying to warn the cats to stay away. No one intervened so I scooted my babies closer to me, trying to get the other kitties to leave. (In retrospect I should've seen this as strike 1). Once we're in the exam room, I'm going over all their medical history with the vet. We are in the middle of discussing my oldest & how we may need to use sedidation in order to clean her teeth & ears when he makes the MOST OFFENSIVE statement ever ("she'll wake up wondering who 'Bill Cosby'd' me?")!!!! Are you seriously making a joke about drugging and sexually abusing someone/an animal?!?!?! How distasteful can you be??? (Strike 2, 3, 4, 5, 6...I don't think there are enough). As someone who has been 'Bill Cosby'd', I start having a flashback to my abuse (PTSD). I'm in such shock I don't even protest when they take her into another room to try to do her exam. I sit, keep taking deep breaths & do my best to maintain some sort of composure. When they finally bring her back to me she has pooped in her carrier! She's almost 13 years old and has NEVER EVER done that before. What did they do to my poor baby?!?! (Strikes 7, 8, 9, 10, 11, 12....) Now I'm on to the medical boards and the Better Business Bureau. read more

My dogs have been seeing Dr. Katie and staff for years and I have never had one complaint about them. They are the most caring and reasonably priced vet in town! Dr. Katie took such good care of my Norman through all of his issues and she was there with me when he took his last breath, crying as hard as I was. I will never take my animals to another vet. I love all the Doctors and Staff! Highly Recommend!! read more

Absolutely the worst vet experience I've ever had. It's impossible to get an appointment, even if you're an established client, and even if your pet is in pain. Very clear they do not care about their clients. read more

Super attentive and sweet staff worked hard to make my dog feel calm during her vaccines. Sensible prices, too!

The front desk is chaos. Unreliable front desk care. The phones are forever not working, I've sat for over an hour in the waiting room because the staff set one appointment and then changed it in their computer system without telling me. The main vet is phenomenal and so is the back room staff but trying to get my animals past the office chaos and into caring hands is frustrating beyond belief. This place needs a top-notch office manager and office staff that works together as a professional team. read more

I am not the only one in my family who LOVE and APPRECIATE Dr. Katie from this CAC. There just is no question that she cares about the animals, and treats them with kind respect. Even when I had to have a 10-year-old Doxy to sleep... she took her time, and made this as easy as possible for him, and for me. I have had pets my whole life... and met several Vets... I HIGHLY recommend Dr. Katie! read more

Good vets that take care of your pets but the wait is terrible. Showed up as requested 10 minutes before the appointment and pet was not taken in to be seen until 40 minutes later! Sat in car for 40 minutes with cat in crate. Efficiency is definitely lacking here. read more

Wonderful staff. Caring and professional. Would highly recommend to anyone looking for a vet.

Best. We took our dog here for the first time on a Saturday-for an emergency. One of the only clinics open on Saturdays in town...and also very reasonably priced. Besides all that the staff all extremely nice and the vets are AWESOME! read more

I took my 6 week old puppy to the vet last minute. I noticed he was extremely dehydrated, puking and diarrhea. They got my puppy right in and tested him for parvovirus. Thank goodness he didn't have it! The veterinarian took great care of my little puppy. Got him the meds and fluids he needed! I will take my animals there from now on! Amazing an wonderful service! read more

I have brought my cat in here a few times. The staff are so nice. The offered to get me a cat carrier when I didn't have one and they even gave me tips on how to protect and clean my cat's teeth. My cat and I love it here! Everyone is so friendly, knowledgeable, and kind. They genuinely care about their animals. read more

me and my family where 30 years at cowlitz animal clinic and they hired a new vet and he was talking rudeness about what treatment my fur baby was getting and I got alittle mad told the head vet and I was sent packing I see others are having the same problems and there newspaper add made it all the customera fault when they should look in the mirror and see that maybe it wasn't the customers every time lol read more

Took my dog in to get treated for those nasty fleas. They got us right in when we arrived. The vet and the rest of the staff were very friendly and professional. The interior seemed drab. read more

I have been going to vets for over 40 years now and have spent thousands of dollars on a variety of animals. We moved to Washington a couple of years ago and I had to find a new vet. We ended up in Longview and I wasn't hopeful about the quality of this place...it's kind of old and worn, but I have to say that I've received better service, and better prices from this place than any other in my life. Dr. Katie had one of my grumpy cats purring and doing air-biscuits (he hisses at me if I touch him!). We moved 30 miles south to Vancouver, but we will continue to go to there with our animals. read more

Very disappointed in this clinic. Doctor was okay but staff were unfriendly and did not seem to care.

We absolutely love this place. We have been taking both of our dogs there since we got our first one about five years ago. All of the staff is friendly, but we especially love Dr. Katie. Their prices are actually affordable, which helps to make it possible for us to be able to have pets and give them the level of care they deserve. I also appreciate the fact that I never leave feeling like they're trying to up-sell me (just for the sake of making more money, not because my pet actually needs it) as I have at other veterinary clinics in the area that I've been to in the past. read more

I have a TRUE STORY to tell. First and foremost please know that Addison's Disease in dogs in a death sentence if not treated, and treated promptly. The Thursday before I left for Huntsville (Oct. 2nd), my husband and I took Ella (our poodle) to a Vet http://www.cowlitzanimalclinic.com/) that was recommended to us to continue Ella's care and stabilization of her Addison's Disease. She needed her blood drawn for her enzymes to be checked for changes. We are trying to find the interval between when she needs her Percorten shot (the med that will eventually stabilize her condition when we know how many days to go between shots). The Vet did her examination and drew the blood and told us to order the Percorten from an online Vet Pharmacy and they would fax the prescription. This is pretty standard for most vets treating dogs with Addision's, as it is not a real common disease in dogs. I chit-chatted with the staff while paying the bill, thought they all were very nice, and assured them I would call with the fax number as soon as we got home 30 mins. later so they could fax the prescription. Mind you, this was the 28th day from Ella's 1st Percorten shot and the typical interval is 28 to 35 days, sometimes longer. We returned home and I immediately called the office manager Porschia and gave her the fax info for the meds to be ordered then we loaded the car and Steve took me to Portland to meet Erin (our daughter), where she and I spent the night at a hotel by the airport, and left for Huntsville, AL at the crack of dawn. I was confident that Ella was in good hands with Steve and our new vet but of course I always worry about my poodles when I am away. The results of Ella's blood work came back the next day and she was still in the "safe zone" but needed to be retested again the following Monday (Oct. 6th) so Steve (my husband) took her back in and had her blood drawn. They never called him on Tuesday as promised and he called them right before closing and they said she was little-changed and to come back on Thursday for another test. Wednesday the office manager then called Steve and told him that apparently "I" (Nancy) had offended someone who worked at their clinic and I was no longer welcome there but they would only treat Ella if he brought her in. Yes, I do know that I have a big mouth at times but for the life of me, I cannot recall ever saying anything offensive, nor can Steve recall and he was with me the whole time. He thought about this phone call for 2 days and stewed over what they had said and got in the car and went to their office and got ALL of Ella's records and returned the dog food they had ordered for us (the poodles are on a prescription diet due to Cinder's pancreatitis). He never told me about what was going on until after he picked me up at the airport on Friday Oct. 10th. Of course I was horrified as to what I may have done but was really more concerned that Ella had not been retested again and the prescription of Percorten had not arrived at our home. This clinic is the only one open on Saturdays here in Longview and the closest emergency clinic is in Vancouver nearly 45 mins away. We kept our eyes on Ella, increased her prednisone (supposed to do this when in times of stress...I probably needed it more than her) and at 8am Monday morning I called a NEW vet and told them the whole story including that they think I am a horrible person at the other clinic. (BTW...I did email the Cowlitz Animal Clinic an apology letter that weekend for what I supposively had done...which we still do not know what it was). We were welcomed to the new veterinary clinic with no prejudgments and were assured they would handle everything. They tested Ella and we were to get the results on Tuesday. They also asked me if I had the prescription of Percorten and I told them it hadn't arrived yet. In the meantime, I get a voicemail from the Veterinary Pharmacy stating that they called the first vet (Cowlitz) about the prescription I had ordered 1.5 weeks ago and they stated "Ella" and I were no longer a patient of theirs. They NEVER faxed the prescription and never informed us of this, even when my husband visited their office 2 more times so in essence, they endangered the life of Ella because they don't like me. I asked Steve to drive me back to town to give the new vet the pharmacy fax number in person (mind you I am in tears, as they are messing with Ella's life at this point). I went in to the office, burst into tears, and found out that my new vet had already called Cowlitz Animal Clinic, found out they hadn't ordered the prescription, and called and faxed it in themselves. Cowlitz Animal Clinic endangered the life of my family member because they didn't like me. That is unprofessional and inexcusable. Had they faxed the prescription AS PROMISED 1.5 weeks before, read more

This clinic is amazing and you can tell that the staff and vets are truly there to help you and your animals. We took our newly adopted kitten in because we noticed that he had bloody diarrhea. We were really worried too, because he appeared to be very bony and was not putting on weight. Our first visit they found he had 3 parasites and an infection. They gave us some meds to take home, and we finished them following the instructions. We waited for him to get better, and he started getting worse and was unable to control when he pooped. We were bathing him twice a day, and cleaning up constant messes off our wood floor. It was so frustrating and sad. We called them and asked if we could get right in. They were booked for the entire day, but told us to come down and see if they could get us in. They were able to that day, and prescribed some new meds and some clay to firm up his stool. After two full days of no relief, we called again, and again they were able to fit us in for our emergency. Although we love our new kitty very much, we were also getting very concerned with the cost and he didn't seem to be getting any better. They were so understanding, and told us that if we couldn't find a way to get him healthy that we could talk about other options (putting him down) and that there would be no judgement and they would work to see what they could do. I felt horrible even considering, but just knowing that they sympathized and would help if we needed to make that call was very relieving. They took him for overnight observation and ended up keeping him several days to make sure that they could visually moniter how he was doing and to observe his bowel movements. They did this at a minimal cost as a complete surprise, and I would have never expected them to do so. Very kind people who just want to help your pet feel their best. He's on the mend, and we expect him to recover. I highly recomend them. read more

My bill was double what they told me it would be. They double vaccinated my dog because they failed to check their records. They did unnecessary dental work when I brought her in for a spay, then charged me for it. They didn't tell me that certain meds were optional, they just charged me for all of them. Never apologized for misunderstanding, never made an offer to fix the bill. They eventually told me to find a new vet. My family has been using that clinic for 16 years and that's how they treated us. My biggest issue was that although they could have accurately estimated what my bill may have been they gave me a super low quote. I would have gone to a different clinic (where they told me everything that was included over-the-phone) had I known that they're spay fee didn't include all the additional fees. Spay fee alone does not include the office visit fee, the cost of meds (which are optional but they wont tell you that...I wouldn't have paid for more that 2-3days worth of pain meds because she didnt need them), and the cost of anything them deem necessary while the dog is under (beware of the fine print of the release form). Sure, they care about my animal but they treated me very poorly. I work customer service, so I try to be courteous and helpful when I deal with problems like this. The staff treated me like I was a nuisance and a bad pet owner for questioning them. read more