Mike B. is helping us today. My husband came in the other day and he wasn't here so he left and…read morecame back today just to work with Mike. They have a bond, Mike knows what he is talking about and provides great service

Please... Do NOT use this 3rd party store. If anything goes…read morewrong they will NOT help you. They are indifferent and act like you are a nuisance. The sale went great.. of course but if something breaks.. beware they are NOT going to help you

I had a very concerning experience with this Verizon Wireless location that I feel needs immediate…read moreattention. During a visit to a store, an employee inserted a SIM card into my phone, asked for my account PIN to set me up, and then kept the SIM card, telling me I didn't need it. Shortly afterward, I began experiencing serious issues with my phone, including what sounded like eavesdropping or unauthorized access. I had someone check to see if I were imagining things and they too could hear it. I later contacted authorities and was advised that I may have been a victim of SIM swapping and fraud. This is a serious security issue that can expose personal and financial information. I attempted to resolve this directly with the store by calling and leaving a message for management, but never received a response. I also reached out to corporate in which they are working with me. I have since escalated the matter further due to the severity of the situation. What's especially concerning is the apparent lack of awareness among staff about how sensitive SIM cards and account PINs are. Mishandling this information can cause significant harm to customers. As a result of this incident, I now feel forced to replace my phone entirely and take additional steps to secure my personal information. I strongly urge Verizon to investigate this situation thoroughly, improve employee training on security protocols, and ensure customers are protected from potential fraud.

From the moment I walked into the Verizon store, I was immediately greeted by everyone…read more I was assisted by Durrell who was absolutely amazing. He was patient, knowledgeable, and genuinely took the time to help me without making me feel rushed. I came in needing help with my charger, and he made the whole process so easy. He explained my options, made sure I got exactly what I needed. He also answered all my questions about my current plan and made sure I understood everything before I left. Safe to say... I found my store and tech guy! I'll definitely be coming back because of the level of service I received.

Imagine Audio installed our complete Control 4 smart system into our new home in 2023. Yesterday,…read moreApril 11, our big screen TV stopped working, and it just showed a blue screen. I tried everything to reboot it with no success. Out of solutions, I sent a text out to Ringo at Imagine Audio Video at 5pm on a Friday night. Ringo had installed our system two years prior. I explained the issue and asking if he had any ideas for solutions. 5 minutes later he called me and walked me through how to reboot the Apple TV system. He stayed on the phone with me until everything was complete, and the system was working again. Amazing customer service! Ringo saved the day. I can't thank him enough! This is the kind of customer service you want when choosing an audio system. Carl Leroux

Service is great, very professional and friendly. We have been using their service at home for many…read moreyears now. Ringo is the tech specialist that has serviced us many times and is extremely knowledgeable and skilled, designed and created our TV home theater system and still helps occasionally with maintenance and upgrades when needed.

I am 80 years old and rely on COX to insure that I have reliable TV, phone and internet service…read more being alone and home most of the time this service fills my day and helps pass the time.. Nick, the store manager has helped me with my bill. looking for ways to save money. he represents COX at the highest professional level and always makes me feel that I am his only customer. He shows me unbelievable patience and takes the time to help me. I would never leave COX. thank you Nick for supporting this old guy. Mike Guintard

Christian was friendly, professional and efficient! Nick was great too! Their assistance was…read moregreatly appreciated and I encourage others to visit this location.

My appointment with Colin was a total pleasure! He arrived on time, utilized his apparently total…read morecomputer knowledge, and within seemingly a few minutes, had the computer up and ready for work! Oh, yes, Tech 4 has been my GO TO before and Most Certainly will be again! Peggy C.....

There were two customers ahead of me. I only waited a few minutes before Collin helped me. I had…read moresome questions on streaming. Collin provided some good advice. I have a bit of homework to do to prepare for some changes. Parking lot outside.

I really love the new makeover they recently had, been coming here for 5 years now and I was always…read moreimpressed with the professionalism and dedication from the staff. They are always respectful towards your needs and will do anything to help. I came only for the International Drivers Permit (IDP) but hoping to work with them in the future for any other needs. Highly recommend the location and the friendly staff.

Amazing staff! It was a pleasant surprise to find out they issue international drivers license…read more They were friendly, fast and efficient! Lots of parking.

Avoid at All Costs - Incompetent, Dangerous, and a Complete Ripoff…read more If I could give Oasis "Luxury" Smart Homes zero stars, I would. Hiring them was one of the worst decisions we've ever made. They charged an outrageous $4,000 to install 25 feet of LED strip lighting, took three months to finish what should have been a simple job, and still failed to deliver anything remotely acceptable. The "work" (if you can even call it that) was a disaster from start to finish: Unbelievable Incompetence - It took multiple failed attempts, four visits over three months, my husband repeatedly meeting with them in person, and they still couldn't get it right. The LED strip in the master bedroom failed entirely, and their so-called "experts" clearly had no idea what they were doing, from design to execution. Major Safety Hazard - Most egregiously, their botched installation could have burned down our home. After notifying Oasis we could not trust them anywhere near this project any longer, we called in a REAL lighting professional, who promptly pulled out the wiring and showed us that Oasis' garbage installation with incompatible components resulted in a melted connector inside the wall. We'd smelled the burning for some time before the LED driver blew out, thankfully protecting us and our property from an electrical fire. Shocking Lack of Professionalism - Their team spray-painted indoors without any protection, leaving a mess on our floors, broke wires in the kitchen, and generally bumbled something every visit. Communication was abysmal. Repeated requests for updates over the life of the project were ignored. Meetings with their rep, Ben, were useless because he apparently couldn't wrap his head around the design, despite being provided visual aids, and the technicians didn't even follow the agreed-upon plan. Total Waste of Time & Money - After months of frustration and thousands of dollars wasted, we were left with a non-functional, dangerous installation. And despite their catastrophic failure, they had the audacity to send us an invoice for the remainder of the $4,000. This company is a bunch of clowns and a scam and a liability. Do not trust them with your home. If you value your safety, your time, and your hard-earned money, RUN in the opposite direction. ---------------- Clarification on the response below. There was NOT "quite a bit" of additional work. It was 6ft of lighting in the kitchen, 16.9 feet of lighting in the master and the materials necessary for both. Neither of these were some wild design that your industry has never heard of. Standard LED lighting. And the master bedroom was by far the larger of the two requirements. My husband asked MULTIPLE times as this project was going off the rails to speak with you. Never heard a thing. Maybe you should have a word with your staff. ALSO - our designer called you and had a conversation with you earlier this month to let you know how wrong this has gone and ask for your help. Did we hear from you then? Nope. So spare me the story that this is news to you. As for you reaching out, my husband just now found your response to our notice of dispute of the final invoice. Well after the project ended. It's really too little too late, unfortunately. Leadership was absent through this entire ordeal on every level. A refund and "We're terribly sorry" is indeed the only right answer here. ---------------- Update as of 2/24/2025: No surprise here - Justin and his team still haven't issued the refund they promised. Instead of taking responsibility, their response to this review was to try and bury it by creating a fake 5-star rating the very next day. Rather than making things right, they're focused on damage control. This speaks volumes about how they operate. If the owner can't own up to mistakes and do right by customers, what does that say about the integrity of the business? Think twice before trusting them with your money.

I had Oasis come out on June 20 to provide an estimate for converting my living room into a media…read moreroom. A representative spent over an hour with me and my wife, discussing options and promising a proposal shortly thereafter. What followed was a frustrating and disappointing experience. I had to send four separate follow-up requests -- including one to their general sales email -- just to receive the estimate, which finally arrived 20 days later. And the proposal? For a single 98" Sony TV, a soundbar, and a few accessories, the quote came in at over $15,000, with a "discount" of four cents. Yes, $0.04. No full surround sound, no advanced system, no customization -- just inflated parts, padded labor, and insulting communication. This experience made it clear that Oasis either didn't want my business or had no intention of delivering value or professionalism. I expected expert guidance and a fair bid. What I got was silence, delays, and a tone-deaf proposal that felt more like a brush-off than an offer. Needless to say, I'll be taking my project elsewhere. I recommend others proceed with caution.

My laptop was always shutting down whenever I tried to open google, a file or an app. They repaired…read moremy laptop due to faulty RAM and updated from 8 GB to 16 GB.

I was skeptical bringing in my Xbox for an HDMI repair, because the first place I took it into…read moredidn't fix it very well. Needless to say I am extremely happy with the work they did, it is a solid fix and works perfectly. Not to mention it's $160, 40$ cheaper than the previous tech store that didn't fix it very well. And they managed to fix it in 3 days, compared to the week it took the other store to do the same thing but worse. The customer service from TechBros was great, will definitely come here for future repairs if needed.