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    Cox

    1.1 (196 reviews)
    Closed 7:00 am - 7:00 pm
    Updated 2 months ago

    Services - Cox

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    As little speed as possible

    If you have any option that isn't Cox, do yourself a favor and take it. What Cox does in Phoenix should be a crime and probably is to some degree. Could not emphasize enough how disappointing their service is Update: just throwing some pics in from this morning to display

    cox internet failing to come through again.
    Sarah B.

    Cox service is so disappointing now. Over the last year or so both their internet speeds and their customer service have degraded to the point where it's almost offensive. The only time they actively provide positive communication with their customers seems to be when they want to upsell you on their services. However, Cox technicians that have come out to address slow speeds have openly advised me that the current infrastructure Cox is using to provide internet service to my address is not capable of delivering the speeds for which I'm already paying (so their dedication to the upsell is just another karma against them). It's a total lack of concern for the customer experience. I used to be a loyal customer, but now all they seem to offer is slow internet speeds, poor customer service, and zero accountability.

    COX Wi-Fi

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    4 months ago

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    5 months ago

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    11 months ago

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    1 year ago

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    4 months ago

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    4 months ago

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    6 months ago

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    4 months ago

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    6 months ago

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    2 months ago

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    2 years ago

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    2 years ago

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    10 months ago

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    7 months ago

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    1 year ago

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    1 year ago

    They are horrible. Poor customer service poor internet service. If you work from home do not rely on them

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    11 months ago

    Hands down some of the worst service ever provided. Outage after outage. Very little compensation during critical Internet needed hours.

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    5 months ago

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    7 months ago

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    7 months ago

    All the time there's outages and I have daughters who work from home who can lose there jobs due to this. It's getting ridiculous

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    6 months ago

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    1 year ago

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    8 months ago

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    1 year ago

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    9 months ago

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    1 year ago

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    9 months ago

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    1 year ago

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    10 months ago

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    7 months ago

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    10 months ago

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    2 years ago

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    10 months ago

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    8 months ago

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    1 year ago

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    Page 2 of 5

    Ask the Community - Cox

    Review Highlights - Cox

    We're in San Diego but Carol in technical support in Pheonix AZ helped us fix our cable issue quickly.

    Mentioned in 3 reviews

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