One star is way too good for this terrible company. This is one of the worst companies ever. The…read moreservice is so bad and when you call customer service all they do is transfer you to another person each time. They never actually address any of your concerns. The service is frequently out and the billing is awful. Good luck trying to cancel this service. I cancelled mine and they billed me another 250 for services I didn't have!! They refuse to refund my money. I suggest cancelling this service and going someplace else. The absolute worst.

worst company ever. charge for different addresses, shuts accounts off immediately after payment,…read morerefuses to send a technician out without charging. this company is absolutely trash

Two different reps on the phone gave me a pice of about $35/mo for the Choice Xtra Package. When…read morethe bill came it became $60. Their explanation was that I didn't "qualify for the rebate." They also charged me for equipment that they never told me about and didn't need. Some of these charges were credited but some were not. These people will not honor their promises. Absolutely do not give Directv your business unless you have, in writing, what the charges are going to be. If I know how much Directv really costs I would've stayed with my cable company since, if I had signed a contract with cable, it would actually have been cheaper. My opinion of Directv customer service is an absolute "thumbs down" and not worth the money.

From the owner: DIRECTV is the nation's number 1 digital satellite entertainment service provider. Using the most…read moreadvanced satellite technology, we deliver access to more than 250 channels of programming to homes and businesses. Now introducing DIRECTV Stream, the best of live TV and on demand. Stream local & national channels you love and thousands of On Demand titles. All your apps in one place and access to 7000+ apps like HBO Max™, Netflix, and Prime Video on Google Play on our exclusive DIRECTV Stream Device, with no annual contract.

Cho is awesome. Super fast turnaround time and clear communication…read more He fixed my TV once and provided a 3-month warranty in case any more issues arose, he would fix it again free. That happened, so I returned and he quickly fixed it again. Unfortunately, I made a bad TV choice and the issue stuck no matter what. He advised me not keep trying as it wasn't worthwhile financially. However, he offered me a credit for one of the used TVs he was selling, which was a great deal. In short, he has the expertise to fix what can be fixed, and the caring to take care of you (not just try to rack up a bill for himself). Very fair, friendly and helpful.

I brought my amp to this guy. The only thing wrong with it was 1 speaker jack was not working. The…read moreday I brought it to him I had been using it that morning and all the sound was working loudly. He fixed the jack but then told me it don't get loud when pumping up the volume. He did something and messed it up and dared to ask more money in the line of 200. 00 on top of the money he took already. I also gave him my cd player that the belt broke. He replaced the belt then told me the machine had to be re-calibrated and it was a pain in the butt so he wanted another 185.00. So what this guy did was charge me diagnostics charges despite me telling him what exactly was wrong and he confirmed I was correct. I left the cd player there believing it was not worth additional repairs. It was a sony cd player that stored 300. A month later I called sony and told them about this and they told me no such thing needed be done just because the belt broke. I found out that my CD player actually was worth 1200.00 as a classic being sold on amazon and that was what led me to call sony. I found out that he shorted out the pre-amp on my amp when he took it apart.

I had to visit this store to return my old router. Cox mailed me the new one but said the old one…read moremust be dropped off at a Cox store. I ended up running over here on a Saturday morning and while the place was busy, I was helped right away. It was easy to turn in the old router. The girl that helped me also informed me about the mobile service specials they had going on. I was in and out in under 5 minutes. The parking is odd but there is a lot of it available since the rental store in the same lot is now out of business.

ZERO stars, Internet service, TV and customer service all on horrible. Cancel all my services with…read morethese people, never do business with this company.

Have a tech come out to the condo to fix a connection problem, does not fix it, tells me it is a…read moremodem/router issue but he cannot figure out how to check it so I should buy a new router. I go in to where he was working in my laundry room and it is a mess with bags and snipped cable wires on the floor (see photos).

Constant outages saved for Monday Mornings without failure. By far, BY FAR, the single worst…read moreexperience I've ever had with Internet services. The only thing that works is their bill collecting.

They tried to charge me over $5,000 even though I have a dish on the top of my roof now. I would…read morenever recommend them at all now. They are huge scammers forever.

Do not honor their contracts and increase prices within six months in. I am contemplating dumping…read morethem and terminating the contract with them i dont care if it cost me 350 bucks.

I implore anyone considering Cox as their cable, internet, phone, or home security provider to seek…read moreANY OTHER provider possible in your area. The service is marginal at best. The customer service has degraded to completely horrid. In December, my DVR box stopped working I had to boot, reboot, unplug replug, reboot my modem, reboot the box... basically jump through hoops hoping for it to work. Then when it did work, it stopped the next day. When I chatted with a service rep, I was told a brand new box would be mailed to my house. The new DVR NEVER showed. I continued to struggle through the many reboots for weeks. I called several times and had no resolution. On one occasion I was lied to by a service rep saying they would no longer send me a box because "this is normal behavior for the box to reboot when it updates" (never mind that I have had this box for several months and it never acted this way before. The retention center promised I would be credited $105 for my inconvenience. I eventually called and another representative said they would send a box. The box arrived and I plugged it in and guess what? IT DIDN"T WORK! I called AGAIN and they said they would send a technician to repair my issue. The technician arrived and said they improperly activated my box. He plugged in a box from his truck... guess what... IT DIDN"T WORK! He plugged in another box from his truck (his last one) and after several attempts it worked... problem solved right? WRONG! I just received my Cox Bill. The amount went UP!? Why, well yes, there was some long distance phone calls but the reason it went up is because THEY CHARGED ME $100 for the technician!!! Can you believe that? The technician who came to my house because the box they sent was improperly activated!!! Oh and by the way, I pay extra for "Cox Connect" you know the fee so you don't have to pay for a technician to come to your house... Oh, but this technician visit doesn't count... WTH! I had been with Cox since 2004. I had great experiences with Cox, but apparently now they have no interest in my business, and I don't care how much more I have to pay to get out of it, I have no interest in retaining Cox as my tormenter.

Attempted several times to file a claim through Verizon/Asurion before going to the site and while…read moreat the site; the techs even tried to open a claim, to no avail! I'm not confident enough toove my data from old laptop to new which brings me here on the first place! The shop is conveniently located, ample parking and shop is brand new, still a bit under furnished. These guys are awesome! Friendly, understanding, efficient AND affordable! Dropped off my laptops and received back full data transfer within 24 hours! My new tech guys!

Just had my iPhone repaired. Great service, price was right and the lady doing the service was very…read morepolite and accommodating. I will definitely refer anyone to this location. Bald Hill Road Warw Walmart