So I went there seeking to buy two mattress. One a full and the other a custom 3/4 mattress. The…read morelady took me through the selection process - first choosing the mattress by style and then arranging for the size you want. It was quick and easy and she was very helpful. I thought that the beds were really expensive but I also know that they are very well made. my last mattress was less than a thousand but only lasted five years. this one can be flipped and from the reviews seems like it will last much longer. the full was delivered the next day but the 3/4 we put on hold because they needed exact measurements. this bed frame was built in the 1700s when nothing was standard. it took a month and a half before we were ready to have them make it. after they delivered it they sent me a huge bill for an invoice that i had already paid. i was worried about this, because i had paid so far in advance. another company did this to me and they are still sending me bills ten years later and i have to check my credit report constantly and have on cue a legal argument in case they do, because they wound't fix it. these guys fixed the problem right away and apologized for sending me bills for a month. a lot of companies don't do this kind of service anymore and customers fall through the cracks, so for all these reasons i keep my five star rating.

We had 4 tall chairs that we use at our snack bar reupholstered at Square Deal Mattress Factory…read more Our experience was great from the very beginning. We worked with Jamie, Pam (I think this is the woman working at the front desk - if not, she's great too) and Clyde who did the upholstery. We encountered other employees as well and all were friendly, knowledgeable and helpful. We weren't sure about the exact material and color we wanted so they presented several options and explained the pros and cons of each material choice. We decided on a medium brown leather. They met every timeline and commitment they made to us. We couldn't be happier with our chairs. The finished product is high quality and fits in perfectly with our snack bar area. I highly recommend this company and I would definitely use them again.

Very friendly, great prices and awesome service. Delivery was on time and had no issues.read more

Best place to buy good quality real wood furniture that is strong and will last. Worth the money(…read morebetter stuff & better price than Evans or Ashley furniture). Style options are amazing. We got our sectional custom made to fit our narrow living room. I like how they don't make you feel pressured or awkward like Ashley furniture. I highly recommend chico furniture direct! This material is waterproof and washable( wipes easy too) very comfortable, many naps have been taken on it already. So pleased we went back and got an Ashley brand king bed set too!

Super helpful, no pressure. They were super informative and let me lie on as many mattresses as I…read morewanted to without pressuring me to buy something. Because of their great customer service, I bought a mattress that day. I highly recommend them.

Best in Chico. Great quality as they order from high quality manufacturers (Ashley furniture and…read moreothers) and without an insane markup compared to so many other stores in the area. Brett was great. The owner clearly has some strong beliefs and the store is well decorated which seem to be very offensive for some, but it shouldn't factor into their reviews. A great local business.

After seeing a sale advertised online, I went into the store and had a very pleasant and helpful…read moreexperience with Kristen. She was patient, knowledgeable, and after she thoroughly answered my many questions, I purchased a mattress and base. Highly recommend this mattress store!

Just make sure you talk to Gabriel. In fact, make sure he'll be there before you visit. Tell him…read morehow you sleep and just shut up and listen. Ha! Most people have a preconceived idea of what they need in a mattress versus what they actually need. Just like you don't question grandma about what to put in the Peach Cobbler, don't question Gabriel about mattresses. You can thank me, and him later.

Visited November 18th while doing some shopping. THIS REVIEW IS FOR NEST BEDDING INSIDE THE CHICO…read moreMARKET PLACE MALL. What a clean and inviting environment! I was looking for the sleeper type pillow and bedding for my niece. The gentleman that was working there was classy and knowledgeable! Beautiful bedding and fluffy robes! I didn't know the size of my nieces bed but I took photos so she can help me pick out something right for her! Upscale..fresh...inviting ! Great place!

Love there sheets and pillows! I purchased the terracotta sheets and they brighten my room up!!!!…read moreAlso, I got the Easy Breather pillow and it is so cozy and better then my old worn out cotton pillow. Going to try out their mattresses soon with my husband!

I need to revise my review from June. My buying experience mostly good. I had to get a new "box…read morespring" for my king matress. Delivery guys arrived on time. Two cats in the bedroom which i didnt move thinking theyd be fine where they were. The delivery people got done but made a VERY SLOW EXIT. One cat escaped like it had been shot out of a canon. Other cat behind a nightstand not moving. Was it dead? No...but what the heck happened to my cats?! Bottom line -- merchandise OK. Delivery process sucked! You, as a consumer, can NOT directly contact the delivery crew and neither can the store. They can only contact the delivery company. My cat is STILL missing after all most 2 months! My suggestion -- buy bedding elsewhere with a more " open communication" policy.

The sales person Gabriel was the nicest guy during the buying process but an absolute jerk when I…read morewent in there to ask about returns. I was shocked that a sales person talk to me that way. Even if I found a mattress I loved there I wouldn't buy it because of his attitude. I did end up returning the mattress and I won't be going there ever again.

The WORST furniture store ever. The manager is a liar, total salesman just making $$ he is like…read moreDanny Devito in Matilda. The furniture is absolute BS! The guys who delivered it broke a couple nuts in it and it and hoped we wouldn't notice. It's already breaking down after a couple months and no we aren't fat.

This place is now my go to. I've been shopping around for some new furniture for the mother in law…read moreand Holbrooks had what I needed. The customer service really is what made them stand out. Shoutout to Austin who really worked with me to get this task done. Will be back.

Do not trust this company. They do not stand behind their warranties nor do they stand behind their…read morecomfort guarantee. I purchased an Alexander bed from them that had issues with the springs. They knew there was a design flaw in that particular model and swapped it out for their newer sparrow mattress, but only after having to fight with them to get them to honor the warranty. Less than three years into their new replacement mattress, the sparrow the foam is now starting to degrade, and when I brought this to their attention and attempted to utilize their comfort guarantee, they said that the mattress was not eligible because I didn't technically "purchase" the mattress that it was given to me as a warranty replacement. Hence, there are no guarantees or warranties was their implication. They never gave me the option to just return my money from the bed that went bad instead they just gave me a brand new mattress with no warranty or no guarantee. This company is shady. Their mattresses are made by Boston bed company and even they refused to get involved. Your money will spend better elsewhere stay away from Nest!

Cora Jones is a fantastically helpful/efficient sales lady. Besides knowing the ins and outs of…read moreNest Bedding product line, not one question went unanswered, she possessed the charm and qualities one can benefit from while shopping for apparently a superior product. Prices varied, and the showroom looked very clean cut and attractive to the eyes. She exhibited all the good traits of a well rounded representative. What sealed the whole experience for us was her kindness in assisting my handicapped companion by walking her to our parked vehicle. Was an unexpected gesture, but totally appreciated. Offered all pertinent information to revise later with zero pressure tactics, and truly a very nice time was had, even raising the AC when it was to our convenience. Classy, professional, and seriously considering the Owl? With individuals such as Cora Jones the future of Nest Bedding is practically assured to be a success. 5 Stars.

Terrible experience! Will never purchase or recommend SleepNumber anything!…read more Totally misled about 100 night trial - told no financial risk if returned in 100 night trial. Actually cost us the $250 delivery fee and $250 return fee!. So the "no risk 100 night trial" cost us $500! Sent us an i8 split bed that was incomplete and unfixable because the part required to keep the bed from sagging in the middle had been discontinued! Buyer beware!

Not as comfortable as we thought. We've had readjustments done, we're siding off our bed during the…read morenight. We're still under a 100 Day Return Policy but now we're stuck with additional fees. Can't return the bed frame. Really look over everything before you purchase! Staff was okay.

This review has actually been a long time coming, but I was compelled to do it now because the…read moreissue that I had with one pieces of the furniture was swiftly and helpfully resolved. Some dining chairs of mine had some really wobbly legs all of a student and Evans sent someone out a week out of my reporting of my reporting of the issue. The tech Alonso was professional, friendly and very courteous. Can't recommend him enough. My one gripe was with the way the chairs were assembled because it was mentioned that the building people for the chairs probably didn't tighten the chairs well enough and that is why I had this issue in the first place. Anywho, all's well that ends well. 4 stars. Also, they have sales periodically throughout the year. Try and buy what you need around these times for some serious discounts. I'm not sure if the discount prices are the market rate prices leveled up artificially adiring non-sale times nd then reduced back down during sales times, but the best prices are given when the sales happen.

Service & delivery was amazing. Starting with Nora who sold me a rug & couch . Then with Nathan &…read moreGreg H who delivered my items in a very quick manner & whom were exceptional nice. I'm telling all my friends to visit Evans in Chico . Thank you all I'm very happy.