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    Evans Furniture Galleries

    3.6 (75 reviews)

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    Our counter-height dining set from Evans

    After our new home was done we had to buy a lot of furniture. We looked, shopped, and looked some more. Some items we bought used, some smaller pieces online, but a few of the major items we bought at Evan's Furniture Gallery. In these times of covid and massive wildfires there is short supply and high demand. The folks at Evans have been great before, during, and after the sale. We bought a dining set as well as a sectional The quality of the furniture has been better than I expected! They kept us up to date as to arrival times (which we knew would be extended). After the sale can be a real test of retail company. Our sectional has three electric recliners, two of which have an air massage system. One of the air bags failed so I called. In a short time their service folks called and made an appointment. Alonso, opened the chair up and fond the problem. In less time than estimated the parts came in and just a few days later he returned and installed them. Everyone I dealt with, from the salesperson, to the delivery folks, to the repair department were all friendly, helpful, and professional. Alonso even saw our trash receptacle was at the end of our long driveway and it was empty so he put it in his truck and brought it up to our home when he came to do the repairs!

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    2 years ago

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    5 years ago

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    8 years ago

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    5 years ago

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    14 years ago

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    13 years ago

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    8 years ago

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    6 years ago

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    Thank you, we are happy you are satisfied as that is our goal!

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    5 years ago

    Very poor and rude customer service after the sale. I'm disappointed in how difficult it was to solve a simple problem.

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    Thank you very much for your comments, we appreciate your review!

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    Page 1 of 2

    Ask the Community - Evans Furniture Galleries

    Square Deal Mattress Factory

    Square Deal Mattress Factory

    4.3
    (38 reviews)
    1.1 mi
    $$$

    So I went there seeking to buy two mattress. One a full and the other a custom 3/4 mattress. The…read morelady took me through the selection process - first choosing the mattress by style and then arranging for the size you want. It was quick and easy and she was very helpful. I thought that the beds were really expensive but I also know that they are very well made. my last mattress was less than a thousand but only lasted five years. this one can be flipped and from the reviews seems like it will last much longer. the full was delivered the next day but the 3/4 we put on hold because they needed exact measurements. this bed frame was built in the 1700s when nothing was standard. it took a month and a half before we were ready to have them make it. after they delivered it they sent me a huge bill for an invoice that i had already paid. i was worried about this, because i had paid so far in advance. another company did this to me and they are still sending me bills ten years later and i have to check my credit report constantly and have on cue a legal argument in case they do, because they wound't fix it. these guys fixed the problem right away and apologized for sending me bills for a month. a lot of companies don't do this kind of service anymore and customers fall through the cracks, so for all these reasons i keep my five star rating.

    I picked up a new mattress (no box spring) from Square Deal and I was very happy with their level…read moreof customer service. They went out of their way to have someone available for me when they are normally closed so I could pickup and pay for the mattress once it was ready. It appears just as well made as my previous Square Deal mattress, which is still in use on a guest bed.

    Photos
    Before shot.  Had the chair for 20 years .  I almost gave it to Goodwill and then a friend recommended Square Deal.
    Before shot. Had the chair for 20 years . I almost gave it to Goodwill and then a friend recommended Square Deal.
    One more photo of the beautiful job Square Deal did.
    One more photo of the beautiful job Square Deal did.
    Quilted covers can give the mattress a plush quilt. We also offer wool batting for a natural finish.

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    Quilted covers can give the mattress a plush quilt. We also offer wool batting for a natural finish.
    Holbrook's Clearance Center

    Holbrook's Clearance Center

    2.3
    (66 reviews)
    3.9 mi
    $$$

    I am a Camp fire survivor. I lived in an uncomfortable RV for fourteen months waiting to rebuild my…read morehome. The day I could move in. I used what I had left of my insurance to buy, what in the showroom seemed to be, a very comfortable sofa and loveseat set from the Chico Furniture Direct Store. What I picked up from their warehouse was not that comfortable. After two years they were completely broken-down and painful to sit on. It turns out someone did not staple together the furniture frame. After months of calling and waiting the store replace both as I had a lifetime warranty on the frame. The new sofa and love seat had the same factory defects as the ones they replaced. They were painful to sit on because someone did not staple together the lower back support. When I told the store manager. She told me they have retroactively changed their lifetime warranty to only one year. Then stopped returning emails, calls and blocked me from commenting on their Facebook ads. I was stuck two sets of broken furniture and nothing to sit on in my new home that didn't hurt my back. Aaron at Holbrooks clearance center in Chico saw my Facebook post about what had happened. He commented "They didn't even offer to fix it? I work at Holbrooks clearance center in Chico. We fix stuff for people that's years old. If we get stuff damaged like that. We return it to the manufacturers and get a new set for our customers. That's not good what they are doing." I should have bought my furniture from Holbrooks but I was stuck now, well, no I was not. At Holbrooks clearance center in Chico they have a heart. Aaron looked at the pictures and said bring it in I can fix that. I didn't buy it from them but I will never buy furniture anywhere else in the future. Aaron repaired the factory defects in my new furniture at the Holbrooks store in Chico. Thanks to Aaron's repair work. I can finally sit in comfort to enjoy my new home. It's been hard since the Camp fire destroyed everything we had in the world. There are many people out there ready to take advantage of our disaster to cheat us or rip us off. We must help ourselves. The people at Holbrooks Clearance Center in Chico were kind to this survivor. They are people we can trust to buy furniture when the PG&E money finally comes. They get five stars for their work, kindness and being decent human beings. Fire survivors can count Holbrooks for our furniture needs.

    The WORST furniture store ever. The manager is a liar, total salesman just making $$ he is like…read moreDanny Devito in Matilda. The furniture is absolute BS! The guys who delivered it broke a couple nuts in it and it and hoped we wouldn't notice. It's already breaking down after a couple months and no we aren't fat.

    Photos
    Holbrook's Clearance Center
    Our new location in the Save Mart Shopping Center at 230 W. East Avenue, Chico
    Our new location in the Save Mart Shopping Center at 230 W. East Avenue, Chico
    We are open in the SaveMart Shopping Center!

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    We are open in the SaveMart Shopping Center!
    Nest Bedding - Chico

    Nest Bedding - Chico

    3.0
    (2 reviews)
    0.8 mi

    Cora Jones is a fantastically helpful/efficient sales lady. Besides knowing the ins and outs of…read moreNest Bedding product line, not one question went unanswered, she possessed the charm and qualities one can benefit from while shopping for apparently a superior product. Prices varied, and the showroom looked very clean cut and attractive to the eyes. She exhibited all the good traits of a well rounded representative. What sealed the whole experience for us was her kindness in assisting my handicapped companion by walking her to our parked vehicle. Was an unexpected gesture, but totally appreciated. Offered all pertinent information to revise later with zero pressure tactics, and truly a very nice time was had, even raising the AC when it was to our convenience. Classy, professional, and seriously considering the Owl? With individuals such as Cora Jones the future of Nest Bedding is practically assured to be a success. 5 Stars.

    Do not trust this company. They do not stand behind their warranties nor do they stand behind their…read morecomfort guarantee. I purchased an Alexander bed from them that had issues with the springs. They knew there was a design flaw in that particular model and swapped it out for their newer sparrow mattress, but only after having to fight with them to get them to honor the warranty. Less than three years into their new replacement mattress, the sparrow the foam is now starting to degrade, and when I brought this to their attention and attempted to utilize their comfort guarantee, they said that the mattress was not eligible because I didn't technically "purchase" the mattress that it was given to me as a warranty replacement. Hence, there are no guarantees or warranties was their implication. They never gave me the option to just return my money from the bed that went bad instead they just gave me a brand new mattress with no warranty or no guarantee. This company is shady. Their mattresses are made by Boston bed company and even they refused to get involved. Your money will spend better elsewhere stay away from Nest!

    Photos
    Sales lady Cora Jones a definite plus!
    Sales lady Cora Jones a definite plus!
    Prices varied by name.
    Prices varied by name.
    Each name provides its own attributes.

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    Each name provides its own attributes.

    Evans Furniture Galleries - furniture - Updated July 2026

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