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    Cozy Care Kennels

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Services - Cozy Care Kennels

    Pet boarding

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    9 months ago

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    Ask the Community - Cozy Care Kennels

    The Dog Club - Video from daycare!

    The Dog Club

    (20 reviews)

    **Extremely Disappointed and Concerned About Safety Practices**…read more I had taken my 9-month-old Rottweiler to The Dog Club for several months, trusting that he was in a safe and professionally managed environment. Unfortunately, I later learned that the owner had knowingly allowed a highly reactive--borderline aggressive--Sheltie to interact with the general dog population for over two years. I first became aware of this dog's unstable behavior during a Saturday class led by one of the trainers, and I had hoped the situation was being responsibly managed. It was not. Eventually, I received a call notifying me that my pup had been involved in an "altercation." What actually happened was far more serious. The aggressive Sheltie had lunged at another dog, rebounded into my Rottie, and when my dog tried to set a boundary, the Sheltie escalated. My dog was left traumatized and had visible scabs on his neck after the encounter. As is often the case, the larger dog was unfairly blamed. The fact that this Sheltie had a long history of reactivity--and was still being allowed to roam freely among other dogs--is completely unacceptable. Using the general dog population as a "buffer" for this Sheltie's behavior was reckless and dangerous. Most reputable daycares would never allow this dog to remain in group settings, let alone for two years. To make matters worse, when I met with the owner to express my concerns, she took absolutely no accountability. Her proposed "solution" was to isolate my Rottie behind a gated area where he could watch other dogs play, while staff would spend one hour a day with him--an arrangement she admitted was also being used for the Sheltie. In other words, my well-adjusted, social dog was being punished for defending himself against an unstable dog who should never have been in group play in the first place. The Dog Club failed my dog, and I would strongly caution other dog owners--especially those with large breeds--to think twice before trusting this facility with their pets' well-being. The owner herself even stated that her staff cannot handle my Rottie as he is "too Strong". That should probably be put in her advertisement then!

    I have taken my dogs here for a few years, both for boarding and daycare. The staff has always been…read morenice, and I fully trusted them to care for my dogs. Recently I took them in, and when the webcams came on, I saw that one of my my dogs had an extra collar on. I called to make sure it wasn't a shock collar, and was assured multiple times that the collar was not capable if shocking, it only beeps or vibrates. I was also told the collar would only be on her for short periods of time. I was watching the cam extra, to make sure my dog was not reacting badly to the collar, and saw the video attached. My dog (white/red on right hand side) was just standing there, no bark or anything, and obviously the collar either shocked or vibrated. My dog goes spinning out of view, and is still losing it a bit when she comes back in view. The employee takes the collar off and puts it back on a few seconds later. I called immediately and this time the owner answered. I let her know I was on my way to get my dogs and told her to have the collar taken off immediately. She asked what kind of collar my dog had on, and I told her it looks like a shock collar and asked if they use them. AGAIN I was told, this time by the owner, they don't use shock collars, they only vibrate. When I got there to pick up my dogs, she stated that what I saw online was just the first time the collar had vibrated (this was at 1:00, and she had been wearing it since at least 10 am when the cameras turn on) and that's why she had a strong reaction. When I asked to see one of the collars, they finally admitted the collars do have the capability to shock, they just "don't use that function" the lead trainer came down and tried to explain that they had taken the collar off multiple times, but had to put it back on again. Unfortunately, I know this not to be true. The only time they took that collar off was to adjust it. He admitted the collar was put on shortly after they got there, which was somewhere around 8 am. Whether the collar shocked my dog, or just vibrated, I know that the owner, lead trainer, and the lady that is usually at the front desk, all lied to me, and they used an e-collar without letting me know, didn't remove it when my dog had a strong reaction to it, and they used it in a manner that is outside their own policy, as the owner herself told me they should only be on for short periods. This situation would have been easily solved with a little honesty during my first call. Unfortunately, my dogs won't be returning, and I would never again reccomend this business for anyone who needs trustworthy care for their dogs.

    GingerBred Dog Care - It's just what dogs do!

    GingerBred Dog Care

    (14 reviews)

    I would highly recommend GingerBred Dog Care and April for your doggie walking needs (as well as…read moreboarding). She loves all furry creatures and will give your friend that extra attention he or she craves. I've seen her in action with Brixton, Ginger, and other dogs so no reason to leave your dog in a kennel ever again!

    Where to start.... meeting April, and her meeting my little Lucci has literally changed our lives…read more Lucci is a rescue, who suffered some abuse in his previous life, and was holding quite a grudge. I've had a few different dog trainers attempt to work with him, with slow to no results. He's a challenging little guy, but an absolute love (full of kisses) once he trusts someone... but that was a very small circle of friends and family (most of whom don't live in LA). So, I was without reliable care for him. It was preventing me from being able to travel for work as much as I needed to, and was also sad for him to have such a limited social circle. Then, a friend at work told me about April. I will admit it took a few weeks to call, and I was expecting similar results as we've had in the past. Our appointment finally came, and well.. what happened next still amazes me. Within an hour, not only was she able to pet and leash my usually untouchable-by-strangers dog, but he was rushing up to give her kisses?!!?!! I was shocked and happy and emotional and just so very very relieved. In the last 6 months or so, she's been working with Lucci regularly, and the change in his demeanor is astonishing. He's a new little man. He has overcome an aversion to big dogs, made friends with many other dogs and returns to me happy and relaxed. I'm able to have friends over to my house without being concerned about him being aggressive, and needing to go in his crate (where he would bark non-stop). Instead, we now have a great routine for having people over, and he is actually excited to see friends come over to the loft. I've been able to travel stress and guilt free, knowing that he's having a fabulous time in my absence. ....and this last week, for the first time since I've rescued him, he was able to go to an off leash dog park. He did great! No issues with dogs or people, and just enjoyed himself. I'm so incredibly grateful for what April has done for us both.

    A Pet Boarding Retreat - Linda with friends Shadow, Snickers, Iago & Boomer

    A Pet Boarding Retreat

    (11 reviews)

    I had to leave town suddenly for four days and left my chocolate lab in the care of this kennel…read more The young woman on the phone I talk to was nice and agreed to let me tour the facility. Facility met my standards and I trusted in the young female that I left my elderly dog in the care of. Credit cards anccepted written on the table in the office. All of this changed when I returned. My dog spotted me when I pulled up and ran to the fence and was drooling and hysterical and losing his hair. He was a complete wreck. I went inside. It was greeted by an older woman, with a terrible demeanor, not the person I left my dog with. The desk says they take credit card, but this woman said she didn't know how to take a credit payment because she said her daughter was out of town. She told me I had to pay cash, which I did not have. She said I would have to go to an ATM and get cash. I had to leave my dog was obviously in bad shape in order to get cash because this person was incapable of doing her job and refused to put my dog back in my care in exchange for my drivers license as collateral for payment. If you've never heard the desperate cries of your pet that was not being taken care of watch you leave again just after you arrived, it is heart wrenching, and absolutely unnecessary. When I returned, I handed her the money and she took the longest time possible, with attitude, before retrieving my lab. My dog was a absolute wreck. I do not know what happened in that building, but it was nothing that any loving pet owner would want. My dogs was falling out. He smelled horrible of stress and was a shadow by my side for days afterwards. Best part of this whole experience is when I explained to this woman, who claims she is the owner now, how incredibly unsatisfied I was but their care of my loved family member, I was called an asshole as she walked off. I told her I would be sharing my experience on Google and yelp, to which her attitude did a complete 180 and started apologizing profusely and begged for me not to write about my experience. This place doesn't care about your pet, they only care about reputation when they're called on it. It's so very hard to find someone that's legitimately cares about another persons pet and not just a dollar. Avoid this place at all costs. This lady is evil.

    When I pulled into P.B.R parking lot my fuzzy babies (2 Australian Shepherd's) were super excited…read more When I opened the car door, the two of them jumped out of the car and did not look back. For my family PBR is the GOLD standard for kennel's. Linda, Kat and the rest of the PBR crew, take care of my fuzzy babies like they are their babies. I trust no one else with the health and safety of my girls. I live out of state and drove 600ish miles just so I could have PBR mind my girls for the 3 days I was in town. Highly recommend A+ A+ A+

    JPK9 Montana

    JPK9 Montana

    (9 reviews)

    When I thought all hope was lost I found JPK9 Montana. No other dog trainers would take My Icka…read morebecause he was reactive. He had been attacked by a few dogs and having him around other dogs was almost impossible. He was scared of other dogs and people and was labeled and an aggressive dog. I messaged JPK9 thinking I would be turned away. Within minutes I had a reply of Yes, we work with dogs like him, no problem at all. I signed Icka up for the two week boarding training. Drop off was smooth. There was detailed communication on what was needed supply wise as well as what I needed to work on to prepare myself and Icka for a smooth transition. Every day there were videos posted so I could watch his progress, and progress there was. He was heeling, sitting, laying down and staying. HE WAS WALKING WITH OTHER DOGS CALMLY WITH HIS TAIL HELD HIGH. Daily walkes and so much time put into him. He went into stores and was asked around other people and dogs. When it was time for me to pick him up from training I got a class myself on what to to and how to continue his progress, how to work as a team and be the dog handler he needed me to be. Right after pick up we jumped into a group class and practiced everything we have learned. They saved Icka from living his life locked away from everything. They gave him his confidence back and showed me how to continue his growth as a secure dog. I would 100% recommend JPK9 Montana for anyone's dog. They truly care and dedicated their time and knowledge into the training. We look forward to attending life time classes with the help and support from this amazing group of people. I can't thank them enough!

    My Belgin Malinois did a 2 week board and train with JPK9, they were AMAZING..! She was having…read moreleash reactivity issues with other dogs, and because I live in an apartment it was causing issues with other tenants dogs, what Lana taught her in 2 weeks is amazing, the problem is solved and her behavior is 100% better. I HIGHLY recommend them. They also have a training class for graduates every Sunday for free! I'd give them 100 stars if I could!!

    Three Dog Ranch - Nala

    Three Dog Ranch

    (45 reviews)

    While visiting the area on a road trip for the UTBS music festival, my husband and I needed a place…read moreto safely board our dogs for the day and overnight. We had never boarded our dogs before, so I was very apprehensive, but after reading several positive reviews, decided to make a reservation with Three Dog Ranch. We have two large great Pyrenees mixes so I requested that they be boarded in their own double bunkhouse. The staff were very kind and attentive and took the time to get to know our dogs and their unique personalities. I was able to enjoy the concert with my husband and when we picked our dogs up the following morning, they seemed happy and healthy. They did not appear distressed, and I am assuming they had a wonderful sleepover full of excitement because they slept hard the next day. Thank you Three Dog Ranch for taking such good care of my fur babies and allowing my husband and I to have a good time at the concert.

    This was our first time using Three Dog Ranch, and also our dog's first time boarding. I feel…read morefortunate that he didn't have any injuries or accidents requiring a vet visit for now. I do believe their staff work to keep the dogs safe. However, when we picked up our dog, his whole body still smelled strongly of urine, and parts of him were still not dry. I could even see his paw prints in it. We dropped him off clean, so it's concerning to think he might have been sitting in urine during the days of boarding. Another issue was their internal communication. We arranged via email with Steph to drop off medication that needed to be given the morning after our pickup day (my email was titled "Aug. 11 for our dog"). But when we picked him up, a staff member at the Whitefish location said he read "Aug. 14" on the note and didn't administer the medication. They never called or checked with us to clarify. While these may seem like small details, I had higher expectations before choosing this place. I wouldn't say they neglected the dogs, but there are definitely areas--like communication and cleanliness--that could be improved.

    Cozy Care Kennels - petboarding - Updated July 2026

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