food was good. service of food was very good. the shopping experience was bad. i bought a lot of stuff. after paying and before leaving i foud 2 items i was charged for twice ( 2 seperate items rug up for two instead of one ) i went back to the cashier and showed the reciept. after several miutes of trials a manager was called .... 10 miutes called again .... finially someone came. took one look at the problem and left..... brought out another manager. 10 minutes or more and ok here is your refund. abruptly left....... i asked the cashier to explain the tranaction to me because the amout returned made did not seem to be correct. manager came back. i explained to her why i thought the transaction was in correct. some more trials and oh well here. gave me more money. i asked for a receipt of the whole thing...... i got a receipt that was like my original one no corrections on it. this is a very poorly run establishment. i spent over half an hour trying to get refunded for a mistake they made and truefully did not know how to correct. i would not encourage people to shop here. read more

Very happy to stop here since you know what to expect when you walk in. Reasonable prices, clean bathrooms, and interesting things to look at while you wait. We chose to come here on Father's Day because they do call ahead, but it wasn't working that day for some reason which turned into a 30 minute wait for a table for 2. But the food was good as expected and the waitress brought us some extra biscuits and butter for the road when we left. read more

This was my first experience at a Cracker Barrel. We were 15 hours into our drive to Florida. The place was dead, it was about 3:30 in between lunch and dinner, maybe that's why. Our waitress brought out our food and never returned. My husband needed napkin and another drink. We waited a while. He finally got up and started looking for someone to get him a drink and napkins. Another waitress had to step in and help. The food was ok. I got a margarita, it was the worst I've ever had, I think there was sprite in it. This place is a one and done for me. I did get a cute pair of sparkly skeleton earrings in the store on my way out. That was the best part read more

Cracker Barrel Old Country Store - Worst margarita ever - Breakfast & Brunch Near Me - Santee, South Carolina

We arrived at our hotel late in the evening and there are not many places open past 9pm in the area. Cracker Barrel was open until 11pm so we walked over. Justin was our server and he actually greeted us outside. We did not wait more than 2 minutes before someone greeted us at the host stand and actually apologized for making us wait! As we were walking to our table, we noticed the fireplace going and it had real wood! It was so cozy! Justin approached us not long after and offered us to order drinks. We ordered waters, wine, and beer. So the last time we dined at Cracker Barrel was almost 11 years ago because we became deathly ill. The last time, I do not believe they served alcohol so we were surprised seeing it on the menu. Our drinks were delivered quickly and Justin offered us to order dinner. Hubs ordered the Country Fried Turkey with mac and cheese and hashbrown casserole. I ordered the Country Vegetable Plate with green beans, coleslaw, mashed potatoes, and hashbrown casserole. Justin came back later and informed us there was only enough hashbrown casserole for one of us so he said I could order a side salad for no extra charge-sweet! Our food arrived not too long after and the salad was massive! Very fresh too! The Hashbrown casserole was good, everything else was okay but not magnificent. When we went to checkout, there were people taking way too long while their f'in kids were causing havoc in the store so we paid by using the QR code on the receipt. Our check was $45, which was pretty decent for 2 meals, 2 beers, and 1 wine. Oh but there were charges for getting apple butter and having a mix of biscuits and cornbread- was not aware of that when ordering. The bathroom was as clean as it could be but definitely needs to be upgraded. Best part of all, we did not get sick! We will be back if we are in the area again. read more

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I had ordered a meal online and requested delivery. My order was never delivered although I had received that my order was delivered successfully by Dasher Phillip. I assume they use Door Dash for their deliveries. Needless to say, I walked over to Cracker Barrel and spoke to the hostess to get the manager. After explaining to the manager what happened, she said I would need to contact Door Dash to get a refund. I placed a different order this time but, the manager surprised me with the extras I requested from my original order. And she was so gracious to comp my order. It was a wonderful surprise. The team there is outstanding! from the hostess to the chef to the manager. All these ladies were great! read more

As always plenty parking; friendly staff; ; for a chain restaurant the food is delicious served quickly and so many options for breakfast lunch and dinner ; the place is kept clean fun great for families read more

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Wait wasn't bad to be seated. It was a Friday night. Service was SLOW we waited almost an hour for food. Biscuits and corn bread didn't come out first. If it did it would have probably helped with hungry customers. The party that got seated before us already left before we even got our food. This is unacceptable. read more

I can't remember the servers name, but he was fantastic. I normally only eat breakfast at the Cracker Barrel, but I took a chance for lunch and chose the meatloaf with mashed potatoes, coleslaw, and biscuits. The Meat Loaf had this weird texture, and it was very salty along with the gravy. I wasn't thrilled with the mashed potatoes. If anything the biscuits were the best and it only cost $8.99. Anything more I might've asked for a refund, but since I'm staying in the area, I will try again. read more

Cracker Barrel Old Country Store - Lunch meatloaf with mashed potatoes, coleslaw, and biscuits. - Breakfast & Brunch Near Me - Santee, South Carolina

When you enter, it is a warm and friendly environment. You definitely feel welcomed! I really like that about this particular location. It was relatively busy but we got in and got seated very fast and there ended up being a line behind us that got long fast. Upon being seated, I wasn't as impressed with the cleanliness of the table. It was still wet and had crumbs that were missed. I found that a little gross. There were napkins available so I wiped it dry and cleaned up the crumbs since my toddler was already ready to color up his kid's menu. Our waitress was very nice and pleasant. She seemed a little flustered though. It must have been the amount of tables she had or the rush that arrived. The food took a while to get out and I realized later that the bigger party in front of our table had been waiting a while and almost left. I'm assuming for the amount of time it took the food to get out. They ended up staying but didn't seem pleased the rest of their stay. The food was very mediocre. I've been to Cracker Barrel before on several occasions but it's been over 6 years. The breads were extra buttery. The steak was very bland and the scrambled eggs were airy and had a slightly rubbery texture. I regretted my meal choice (NY strip n' eggs with hash browns) but was super hungry. The mini pancakes from the kid's menu was okay. My daughter complained of her stomach starting to ache so she didn't even finish the small dish. It may have been the buttery biscuit and buttery pancakes that bothered her. My wife ordered the "Grandpa's Breakfast" with grits and sunny side up eggs. She had the same mediocre rating we all had. This was her first time eating at a Cracker Barrel and had talked about wanting to go before, so she had high hopes. Normally, the results of the overall visit and taste of food is much better. Unfortunate for her first experience. There isn't a good or efficient way of paying with your card at the store. There are three cashier spots available but the way the line can get formed is terrible. It's very crowded and there's no definite position of the line(s). There is a way to pay scanning a code on your receipt which is your best bet in the end if you're not purchasing any other gift items. I hope this place can improve and can become more efficient because it has a great atmosphere. read more

Cracker Barrel Old Country Store - Mini Buttermilk Pancakes - Breakfast & Brunch Near Me - Santee, South Carolina

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They served me the worst bowl of grits I've ever had. They had no taste nor were they creamy. The service was good, Betty was attentive and friendly. read more

Five stars for a great meal and then a great night's sleep. I've been visiting Cracker Barrels around the US because they tolerate RVers parking overnight in their lots. And in return, they would like you to please purchase a meal (but it's not required). Warmly greeted with a ten minute wait for a table, we got the corner in the first section. A friendly waiter took our order and about 10 minutes later, dinner arrived. In between, fresh and warm biscuits to munch. Southern Smoky Chicken with broccoli and carrots for me. Rainbow trout with mashed potatoes and fried apples for my wife. We both enjoyed our meals very much. After dinner, I moved the Sprinter to a corner of the lot. We locked up and were out for the night. Other than a few trucks going by on I-95 that got quiet after 10pm, it was an excellent rest. Thanks for the great meal and the great sleep, Cracker Barrel! [Review 1842 of 2024 - 1134 in South Carolina - 22864 overall] read more

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Came here on a Sunday afternoon while traveling. I was seated right away by the hostess with 0 personality. My waitress was Sarah and she is the BEST waitress I have had in a long time. Friendly, professional, fast, and knowledgeable about the menu. I had the old timer breakfast with scrambled eggs and bacon and grits. Asked for crispy bacon....didn't get it. The eggs must have been small eggs....but at least they were good. Grits were runny but ok. All was served hot. The shining star that saved this from a three star review were the biscuits. They were excellent, even better than most Cracker Barrel locations. Super service by Sarah also saved the review. Typical old school furnishings and decor. read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Santee, South Carolina

I'm sorry, but this chain has gone downhill. The price is outrageous. Staff are always running around like their hair is on fire. The food is bland. I'm not sure I could bring myself to go back. read more

Went here for the 1st time on Wednesday May 14th 2025 with my parents. We stopped here because we were headed for a road trip to Florida. Easy exit and entrance to 95, which is always good. Note: this is not my first time at a cracker barrel but first time at this location. Many of them are the same with the setup of the store, and the restaurant part. With plenty of parking, we parked and then went to the front and was greeted by a host, who sat us right away. (other reviews on here are interesting, but maybe in the morning there is less of a wait then nightime or afternoon.) Loved the window view! Our server also greeted us right away and we started with 3 waters and 3 coffees. For breakfast, I got the chocolate chip short stack with beyond sausage and eggs (as it comes in a meal), my parents both got the grandma breakfast. Server was very pleasant. Oh, and restrooms located in the back of the store were clean. Food arrived in a prompt manner, and was enjoyed. we left a cash tip, and paid with a credit card. Store also had cute spongebob and scooby stuff! Would definitely come again! read more

Cracker Barrel Old Country Store - Beyond Sausage, Eggs, Chocolate chip pancakes - Breakfast & Brunch Near Me - Santee, South Carolina

Overall customer service was terrible. The hostess was more concerned about fixing her menus than seating us, our waiter was inexperienced due to poor training, the kitchen staff was either under staffed or inexperienced and the manager needs to be retrained in how to train staff or find a new line of work. The district manager also needs to pay attention to this location. However after 45 minutes the food was good! read more

this place is the worst restaurant I have ever eaten food at it is very unpleasant half of the things that I wanted to order were out multiple times I tried this restaurant I would not recommend for anyone read more

They ran out of chicken on Monday night at 6:00 pm. How is this even possible? Front desk got could not handle a take out order. They had to call in a specialist. We ordered steak, which had a lot of grizzle. This company has bigger problems than their logo. read more

You can't go wrong with this location! I had a great meal with timely service. Thanks Rhonda, you made the experience all the better. Whenever in Santee, try this Cracker Barrel. Restaurant was clean Service was terrific Food was delicious read more

April 22 2025 After traveling over seven hours from Florida and checking into our hotel decided to go for dinner. We had eaten here last year and on that visit was told they couldn't make chicken because it was too late. We thought that was just a fluke so decided to come back. On this visit, we were told there were no biscuits, no soup, no chicken fingers and it appeared that our waitress had an attitude. After deciding what we could have from the menu, that was available, we waited for a very long time and witnessed other patrons waiting as well. We saw the hostess busing tables. I saw biscuits that came out and ask our waitress if we could have some and she said sure if you want them microwaved! Microwaved - who does that?? Cracker Barrel without biscuits, really? The biscuits came out with cornbread too and they tasted like cornmeal that was not cooked, and the biscuits were totally disgusting! We found our poor waitress was totally stressed out trying to do everything....she didn't have an attitude, she was STRESSED! WHAT in the world is going in with this place? if you're trying to save money by not hiring people, it's not working!!! Upon leaving and paying my husband was asked how everything was and he told the lady it was awful! The lady's reply was "it's the management". My husband asked if the manager was there and she said no, which was probably a good thing cause he would've got an earful! This restaurant will be empty if you don't get a new manager and hire staff that can accommodate patrons ! NOT GOING BACK - EVER! read more

Avoid this location. Worse experience ever. We have been here for 51 minutes.....as per our very apologetic server.....No food yet...Kitchen staff issue. At 8:20 pm, every place around here is closing at 9:00. Less than 50% occupied. This place needs a visit by undercover boss. Manager should look for a new career. I feel sorry for our server who is apologizing to all her tables. read more

Food poisoning from salad. Only ate two bites. Tasted old. Manager defensive and did not care. RUDE. I'm sick!

After traveling 9 hours, we chose this Cracker Barrel for its proximity to our hotel.That was the ONLY plus to our experience. We were seated. The four behind us were seated and beverages served before the wait staff visited our table. Our order was taken, albeit after a 10 minute delay on our part. The four behind us were served and left. A person behind my wife was served and left. A person behind me, who arrived long after we had ordered was served, coincidentally by the same wait staff member. We walked out, without food. The Old Cracker person we spoke with was totally unconcerned and blew us off. REGARDLESS OF THE POSITION, YOU ARE THE FACE OF THE BRAND. Cracker Barrel is struggling financially and trying to change the image. My opinion? Lipstick on a pig. NEVER AGAIN NO MATTER THE LOCATION read more

Our waitress was so sweet and friendly! We enjoyed our breakfast for Father's Day and the food was delicious. The wait went quickly. We were greeted at the door and it seemed like a typical Cracker Barrel. The restaurant was a bit noisy but that's normal for a Cracker Barrel. read more

Not much for restaurants at this exit off I-95. We've been to CB before and it was ok but this one was above average. Food was very good, we were surprised at how good it was. I got fried chicken with carrots and dumplings and it was great. Wife got grilled chicken salad with a side of fried okra and that also was great. Service was great too. Ambiance was old school fantastic. read more

This was the Worst Cracker ever!!! The whole staff was on the spectrum literally. Fire management Fire the cook! We paid for food I didn't eat. The manager will not let the staff refund any money! They don't deserve this one . read more

While most of know what Cracker Barrel is and the layouts are probably pretty much the same . This one i enjoy as it is close to home. Always have had fair food and good service. Meatloaf is my go to . Sunday after church is always packed . 1 to 1 1/2 hour wait. We usually don't go for that reason on Sunday afternoon. read more

Tired and hungry after driving for 12 hours, cracker barrel was going to hit the spot. Nope. Hash brown casserole came out lukewarm. Biscuits were over done on the bottom. I did not say anything, it isn't the servers fault, it's the cook. However if server dishes up, it's her fault. Small tip was left. read more

Wow ! How fast a restaurant can go down hill. I had New York strip steak , wife had grilled chicken and her mother had fried chicken tenders. Biscuits salad and meals all came out at one time. Warm. Fried chicken was like beef jerky. Grilled chicken looked like dog food and my steak had no seasoning at all. Waitress had 3 tables. We had to ask twice for everything. The other tables around us were complaining as well. $54 waisted. Won't do it again. If I ever go somewhere and see this coming , I'll get up and walk out. read more

there was only one couple in front of us and it took 15 minutes before somebody came out to see us once we were seated. We waited another 15 minutes and never even got served drinks. We decided to leave as it was a waste of time. Also note there was a party of 12 they told the lady they were setting it up well that wasn't true because when we got seated, they just started setting that party up. read more

Service was acceptable to good Food was fried chicken that was not good Ambiance was busy, but flowing efficiently read more

THIS CRACKER BARREL can improve EVERYTHING. We arrived around 8:10 pm was told it was a 20 min wait table for four, sat down @ 8:32 All staff that walked by just ignored us. @8:57pm we mentioned to the cashier we hadn't been addressed she apologized and said she would send someone right over. 9pm another table complained about waiting for food and was told by staff that they would understand if they wanted to leave. That's when we knew this might be a problem. But after driving 16hours we were hungry and didn't trust just any place but @9:10pm no one came over to us yet so after seeing the girls hanging out by the kitchen talking and two girls just talking at the podium we just told them the wait was way too long and we were leaving and walked out. Are the Cracker Barrel's along I95 just too busy and don't care anymore are millennials too lazy are managers not managing ( we don't see anyone who looked like they were in charge btw. I've been an advocate for Cracker Barrel while friends have expressed their similar experiences at other Cracker Barrel's but I can't defend you guys anymore. You're loosing your mojo faster than you can say "ya want biscuits with that!" Get it together manager person or you'll be finding a new career. Sad so very sad. Unfortunately there will be no more future visits to @crackerbarrel again we're done!! read more

I stopped in here early on Sunday with two young ladies after a weekend camping trip at Santee State Park. I figured after all they did over the weekend, including a ten mile hike, that they deserved a treat. We were not disappointed. Pecan pancakes, Grandma's special, and wild blueberry pancakes were the entrees, but I also added in sides of loaded tater tots and beignets for treats. The coffee flowed freely, the orange juice was refreshing, and the food was amazing. The pancakes had that nice buttery crisp around the edges, and the maple syrup was straight from Vermont, which will always get an extra star in my book. Service was prompt and friendly. She even tracked me down in the gift shop because I forgot our to-go box on the table. Thank you Cracker Barrel for another great experience and full tummies all around. read more

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I live a few blocks from this location and visit often for breakfast. It has improved drastically. A few weeks ago there was an unfriendly hostess. Haven't seen her lately. Hopefully she's gone! The servers are fast and friendly. The food is on point for a Cracker Barrel. You have to get the beignets! The retail/check out clerk is always friendly; asking if everything was alright, thanking me for my patronage and inviting me to return. Keep up the good work & continue to provide Southern hospitality to our visitors. The atmosphere is that typical country look. read more

Initially, I must express my deep disappointment in having to compose this review. Residing in a remote location, our dining-out choices are quite restricted. It is important to mention that this is not an isolated incident, as our previous experience with this establishment was also unsatisfactory. We consistently order the identical items. I opt for the chicken fried chicken accompanied by three side dishes. Specifically, I choose a side of mashed potatoes and two sides of corn. On the other hand, my husband prefers a potpie along with four additional biscuits. Additionally, we always include a half gallon of sweet tea, two take-home add-ons, and occasionally indulge in fried pickles. Yesterday evening, my spouse kindly picked up everything on his way back home to spare me a journey, as it is a considerable 25-minute drive each way. Upon his return, we unwrapped the food, only to find that my meal was cold. The mashed potatoes I received were indistinguishable from the frozen side dish available for takeout. I was left with a single serving of corn, no sawmill gravy, essentially frozen mashed potatoes, cold corn, and even the chicken was cold. There is absolutely no justification for not receiving what I paid for, and there is no excuse for it to be served cold. Prior to making any assumptions, it is important to note that there was a delay of approximately 25-30 minutes, causing my husband to wait for the food to be prepared. When he mentioned that my meal appeared cold to the staff, they dismissed his concern by attributing it to the chill from the two take-home meals. Furthermore, they informed him that they had run out of most of their condiments, resulting in us receiving only 3 jams and 1 butter for the 8 biscuits we ordered. This is not an isolated incident; it happens every single time. Typically, I would contact the manager, but despite doing so repeatedly, only once has any action been taken. Otherwise, we are left to accept the situation without receiving a partial refund or even a complimentary side for the items they have overlooked. We once spent 45 minutes waiting in the parking lot for our curbside order, only for me to eventually go inside and inquire about the delay. To my surprise, I was informed that the person responsible for bringing out our order had gone outside but failed to notice us. Despite being parked in spot number one, right in front of the door and under a street light, we had been diligently watching the entire time and she never once came outside. By the time we received our food, it had all turned cold. The items that were supposed to be crispy and crunchy had become soggy. Adding to our frustration, we then had to endure a 25-minute drive home after the already lengthy wait in the parking lot. I requested for our food to be remade, but unfortunately, we were denied as there was deemed to be no reason for it since the order was correct. It was disheartening to realize that even when they managed to get the order right, we still ended up with cold food. We typically dine at that establishment on a weekly basis. However, moving forward, I will be commuting to Summerville, which is approximately equidistant. The only difference is that there is slightly more traffic, but at least my food is prepared accurately. I am unwilling to persist in paying $40-50 for a meal and an additional 15-18% for gratuity when the staff blatantly lacks respect for their patrons. And prior to anyone suggesting that I should have eaten the food there if I wanted it hot, I frequently order take put from Orangeburg & Saint Matthews (further away) and the food always makes it to my home in a warm and fresh state, never cold or frozen. read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Santee, South Carolina

We got there at 11:00. We sat for an hour before we got our food. The food was lukewarm. We had to ask for a straw and biscuits. Very disappointed!! read more

We went Sunday May 18. Nothing fried could be ordered. I ordered the Shrimp Cook out meal. 4 shrimp not cooked, two small red potatoes and two overcooked small corn on cob. No sausage as stated on the menu. FOOD WAS AWFUL. I felt sorry for the server haveing to have to serve such distasteful food. read more

This was a great Cracker Barrel location. Like most Cracker Barrels, the place was packed, even for lunch on a weekday. Our waitress, Lisa, was very friendly and she was training a nice young guy, Connor, who was very polite. I tried the new chicken finger dish and they were tasty. Of course the biscuits are legendary. Does this Cracker Barrel stand out in terms of the food quality compared to any other Cracker Barrel? No. Was the service exceptional? Yes, and for that, I would visit this location again. read more

Cracker Barrel Old Country Store - New breaded chicken fingers with honey mustard dipping sauce. - Breakfast & Brunch Near Me - Santee, South Carolina

Waited about 10 minutes for a server to come over, had to ask another waitress (after asking our server to bring out biscuits) to bring out biscuits. My husband ordered a country fried steak which which hamburger meat. I ordered a chicken sandwich that had massive amounts of sauce all over the plate, a mess. Our server actually said they spilled sauce all over the plate. Why wouldn't they replate it? She never came out to refill our drinks, again I had to ask another server, Sabrina, for our check. Our waitress literally disappeared. I didn't eat most of my sandwich because the bread was soggy with sauce. Waste of $30. read more

Not the Cracker Barrel I remember. The food was bland, service was fine, prices cheap. Nothing on the menu I couldn't make better myself. Definitely not as good as any other breakfast joint. read more

Got seated fast. Waitress didn't take our order for 15 minutes. Nothing to drink until another 5 minutes after order was taken. 45 mins later, no food, no server either. Had to ask another server for refill on my drink. Also asked her to check our food. There were three of us. The server brought the food but one order was wrong. Another order was missing two items. When we finally got all our food after complaining to the manager, We had spent one hour and 30 minutes there to get everything. The manager did give the meal for free. We paid for two meals. When we go to our table, the restaurant was not that busy and others that got there after us got their orders before us. Our original server waited on other tables and completely ignored us. I give Kudos to our 2 nd server, Jayonna.. She took over our table and did well. Never going back and will spread the word. I have ate at a lot of Cracker Barrels, but this one in Santee, SC is the worse.. read more