Our food took way too long to be brought to us. When the food was brought out we did not get the full order. A while later we got word that the rest of it would be later. Later came and nothing came still. Our server forgot about the rest of our food so we asked for a discount. That took another 10 minutes and then all they offered us was a cake slice. Slow and terrible service. read more

Waited 15 minutes from when we sat down. Didnt even get menus or asked if we needed drinks. 1:45 in a Tuesday. So we left

Menu has been cut to nothing and doubled in price once you realize the portion cuts. Bathrooms were dirty and the menu so unrecognizable we left without getting food. read more

Have come here several times for the crispy fried chicken and it has been excellent every time. Not so much today. Dry and chewy, just not great. Katie was our waitress and she was wonderful, couldn't have asked for better! Thank you Katie! read more

First off I don't do these very often but when I it's mostly because I'm ticked off. Now I travel for my job and have gotten to rely on a few places for consistency and quality. Now let's get to Sioux Falls SD We did a mobile order and picked it up on time. 20 min First off cold Secondly meat was old and dry. And like the rest of us we know what we order doesn't look as advertised but these things were kids size at best. Mabie a teaspoon of cranberry (to which I was really looking forward to) Potatoes hard as a brick. Called manager to ask if they were short on supplies or short staffed. She basically said it is what it is and there's nothing she could do. Needless to say my dogs enjoyed it. As a small business I go out of my way for my customers. Sadly I will miss their breakfast while I'm in Sioux Falls read more

I love the food here. I like sweet tea and I always have the meatloaf. Good ole Cracker Barrel I know there is lots of places that are closed like the ones in North Carolina and South Carolina but this my fave places that I love read more

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Cold restaurant Cold food on a cold plate; cool toast, cold butter; cold eggs. Tasted nasty grease on hashbrown casserole and the chicken fried chicken. In which that menu item changed. So much breading on it seems like they were keeping up with KFC. And took away sides that were included. Used to love this place. Bring back the old chicken fried chicken grandpas breakfast!!! Service was meh! Dirty restrooms. read more

Jonathon was very sweet and nice! We are very appreciative of his help, and good service! Made sure we had no issues and were always stocked on biscuits! read more

Always enjoy going to Cracker Barrel. I had a craving for blueberry pancakes for dinner and this one didn't disappoint!

This is both a store and a restaurant. The store has tons of really interesting things, many of which are season specific so I picked up something for Halloween. The food is really good. The amount of food is very good and the price is decent. The service was good and the wait time was short. Expect a lot of people and it's quite lively, but whatever time it took waiting wasn't quite enough for me to finishing looking at all the stuff in the store. read more

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I have been going to Cracker Barrel for 20 plus yrs and always order the Chicken fried steak. My food was cold. The gravy tasted like paste. Sent it back and now it's hard as a rock a dried out. I have been waiting a yr to have Cracker Barrel, because there isn't one where I live. What a HUGE DISAPPOINTMENT. Waitress was AMAZING read more

Horrible service. We were just simply waiting for our table and apparently our "service" wasn't there yet which that was fine we didn't have an issue with waiting. But yet the manager came to the host stand and told the hosts that "if we had an issue with waiting we could just leave". So disappointed. read more

Predictable food that will fill you up without breaking the bank. Usually fun decor with a sometimes local vibe. Server quality can vary widely. The store is filled with over-priced goods that are far more cute than practical and a great way to pass the time on a long wait. Throwback candy choices are fun ... especially if you remember them. LOL read more

Our server Jonathan really impressed my husband. He was attentive without hovering and friendly. Food was served hot and was flavorful.

Can you ever go wrong with a Cracker Barrel breakfast? Whenever I'm traveling if I don't have time to find local, good cafés or food, I usually hit the Cracker Barrel for the classic bacon, eggs, and pancakes. The staff here were friendly and helpful and brought me extra and didn't even charge me even though I offered to pay. Thank you, Donna for being a great server! read more

Stopped in 8/7. Great atmosphere. The new food they have on the menu is stellar! The shepherds pie is to DIE for. Highly recommend! Manager was walking around and stopped at my table, i told her everything was delicious. Our server was so so but the food made up for that! Will be back. read more

This is the second and last time I will ever order from them!! I used to serve there quite awhile ago and the food was great and consistent! The last two times have been beyond disappointing! Absolutely no seasoning or flavor! So sad to see an established restaurant take a nose dive! read more

Bob listened to my issue and made things right. The food was good but could be a little better service. I'm not here to complain.

Chicken was probably in the warmer for 30 minutes. The hashbrown casserole was like warm as well.

the atmosphere is always the best when I come (please don't ever change it), and the shop is super creative to be honest. shoutout to Chris, he always did a great job!! read more

I don't have the 85 characters required for a post ... it's a clean restaurant with a friendly staff and atmosphere

My family has loved coming here in the past and it has been our spot for some time. Today was not a great day. Our food was good but we never were asked for refills, never received our biscuits and the waitress said she didn't know the difference between the teas so we would just need to taste and give to the right person. When leaving the lady at the register made a point to ask my dad how many ppl he fed today bc the bill was high, five we had five people. And then she looked at my mom (who looks young for her age and younger than my dad) and then asks my dad if "he took his mother out for lunch today" and then was so surprised when my mom got upset. Cracker barrel..teach your employees some basic customer service. My mom was in tears and now we won't be coming back. read more

Went for breakfast service was excellent food was great!! Would definitely recommend!!! read more

Showed up expecting it to be busy, 5 min wait but we were seated within a minute; excellent. We then sat at the table for 30 minutes before our server came and got our order. Took probably 15 minutes to get our drinks. While we were waiting for our food after order, two separate tables next to our table were seated and got their full meals before we got ours. I've been to a very busy cracker barrel more than a couple times and have never had to wait this long for anything. Food was as expected, could tell some of it sat under the heat lamp for a while (soggy potatoes, crusty topped gravy) but I don't think many come for the food quality read more

We went here for lunch. If you have not been here, it is country style cooking. Breakfast, fried chicken, biscuits, green beans, mashed potatoes, etc. this is one of the few restaurant chains that has a first shop attached. It is all part of the eclectic feel. We ordered turkey, chicken and Mac and cheese. We shared the Coca Cola chocolate fudge cake. Food was hot, fast, tastee and filling. Service was great. Only negative was the seating area was cold. I would recommend. read more

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Unpleasant experience - we went for a friends birthday who wanted home style, comfort food and the ambiance was off from the get go. The hosts drew attention to our upset toddler, which doesn't help as it acknowledges her behaviors. Once at the table, the service was SLOW and lacking any service skills (attentive, connection, suggestive). Food came out beyond slow and everyone complained of it being cold and/or like it was sitting in the warmer for to long. My chicken tenders were hard & I barely ate enough to equate to one. Won't be coming back. Also - I've got 15+ years of customer service in the food/beverage industry, so I know what service should be. read more

We were to Cracker Barrel tonight looking forward to our order of catfish only to see it was no longer on the menu. We asked about it and told that it was taken off by corporate and was very disappointed as that was our reason for going to this place to eat. I ended up ordering the Saturday special of pork chops and was not impressed with them. Please bring back the catfish as that is the only reason we go there. Guess we will have to find a new place if you will not see catfish any more. Waitress was very great Melvina Newman Melvinanew@aol.com read more

Nothing like trying some gold ole southern cooking! This place is definitely a classic breakfast spot. I enjoy the comfortable environment and laid back southern style menu. Their hash brown casserole is to die for!!! So delicious Food: 9/10 Service: 10/10 Atmosphere: 10/10 read more

Cracker Barrel Old Country Store - American Near Me - Sioux Falls, South Dakota

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Went in and sat there for 25 minutes and did not get served, was sat next to a big party but had 3 waiters walk by us and not ask if we needed help or even ask why we did not receive our drinks even. So if you looking for a place, plan to wait here and be neglected. read more

We went here for super today had the trout and mashed potatoes. Also had the pancakes. Others had the eggs Benedict. Pancakes were tough. The bacon was way overcooked. Trout was good. read more

The Thursday turkey n' dressing special was delicious, with a good portion of roasted turkey, cranberries, tasty mashed potatoes, good dressing, and a wonderful gravy. The dining area was clean and spacious, and the prices were reasonable. The service was reasonably fast, and they were very patient with my demanding parents. This was a good place for that comfort food craving. Very nice! read more

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Our waitress Jennifer was terrible, she smelled like alcohol and she was slurring her words and she never came to us and we ordered appetizers and they took forever. We ordered and got our food before our appetizers because she didn't put it in.. our food was cold, took 40 minutes to get our food and didn't come back to check on us. The manager gave us our ticket and when Jennifer came back to our table finally she asked us if we got our ticket my mom said yes and she gave her a nasty look ever She was terrible. It is sad because we really like this place. Plus I just had surgery today and just wanted to enjoy a meal since I hadn't ate in a day. Very disappointing. read more

Deplorable. Absolutely horrible. Staff is not trained. I tried five times to explain a simple item to the server and she kept telling I was wrong. I kindly asked for a manager and the mangers responded. "What's up". I explained the issue. She said I was correct and that it was only the servers second day. I said no problem. The manager then said just tell her. I indicated I tried and could you tell her. Will not go back read more

Great food and service. I had the egg sandwich that would only be improved if I had asked for cheese.

Our waitress Janne J was wonderful!! The food was so spot on and hit the spot and then some after a long day of traveling. Our waitress went out of our way to make sure we were well taken care of and satisfied. It was one of the best meals at a restaurant I've had In a long time. My mom's chicken was a little over done, but Janne took care of that and brought fresh out that was done perfectly and extra bread as well. She was attentive and anticipated our needs before we asked. She was also super friendly and welcoming. Definitely will be stopping here again on our way back through when we travel. read more

The food has been fine before but wouldn't know tonight. They hardly have any people here and hostess said it would be a 30 minute wait for one person. Ridiculous. read more

I eat at Cracker Barrels when I travel, unfortunately I came to this restaurant last night expecting the same awesome did and service, not so much. I ordered unsweet tea, got sweet tea, and was told that they were out of tea, WHAT? Then, we got our food, it was good, asked for extra muffins and biscuits, and extra napkins because we ordered the fried chicken. Had to chase down the manager to get them. Then, was told that the tea would be taken off the bill we've the waitress brought me a glass of water! If course, it wasn't, had to talk to the manager, who was full of excuses. Overall, not a good experience, or night at Cracker Barrel! read more

Value is there. Better than dennys. Portions were great. Service was good. 1st time ever eating at a fracker barrel read more

For starters, it is July 4th. I understand they are busy on top of being short staffed. Our waitress's name was Jennifer. I'm not sure if she was dumb or drunk/high. She had a poor attitude and did not present herself in a kind manner. My party of 3 all ordered chicken meals, and she tried to give us meatloaf? The lemonade was undrinkable. The cornbread was served MOLDY. The mashed potatoes were cold and quite gross. It was clear the food had sat under the warmer for at least 20 minutes. we spent an hour waiting for food, 25 of that waiting to order even drinks. She claimed to be busy, but her section was 3 tables which amounted to maybe 7 people? She never checked on us and when i made her talk to us, it was because the sides were forgotten. Normally when we come to cracker barrel it's good staff and good portions. We had none of that today, the portions were very small and the staff was sour. We came a month ago and the food was fine and Matthew was our waiter and he was excellent so i dont know what changed in a month. The manager on duty did not care at all about our concerns. We are super understanding people and tried to be kind about it to prevent somebody complaining whose going to be a lot nastier but we definitely got brushed off as if serving mold is okay? make it make sense. anyways- i hope corporate comes through and cleans everyone's attitude and the kitchen too! read more

I haven't been to a cracker barrel in years. My boyfriend and I decided to give it a try today. We never saw the server again after she dropped our food off. After we finished our meal and sat for quite awhile she finally came over to check on us. I'm in the service industry and very patient but that was absolutely ridiculous. read more