Incredible experience with their take-out. The food was perfectly seasoned, and exceeded my expectations. I received such a great amount of food for what I paid, and it was piping hot when I picked it up. Also consider I went to pick up my order 30 minutes before they closed, and my food was still fresh and hot. 10/10! read more

ok this was a waste of money food was so salty corn was over cooked as well as the eggs. even the soda was messed up. smh plzz don't waste yall time or money. At least the waiter was nice and tried to fix the problem but it was only so much he could do plllzzzz don't waste yall time read more

The bar staff at Crafty Crab on lLiberty Road in Randallstown was absolutely horrendous!!! I am utterly speechless at the way me and my friend were treated. We were sitting at the bar waiting for the bartender to come and greet us as we patiently sat waiting for her to approach us. It took 20-30 minutes!! At that point I laughed a little inside and took it as a personal challenge that I would just wait and see how long it would take for her to acknowledge that we were even sitting at her bar. When she finally came, she actually sent the male bar back over to give us menus, and he looked soo scared, almost like he was expecting us to be upset and rude with him for the lack of attention. However, we were very nice and overly smiling and happy and giddy to show them that we were not upset even though we should have been. When my food arrived, it was cold. We received no utensils, no napkins, no plate settings which we had to ask for & some of it arrived, some did not. Needless to say I will never, ever, ever ever go to the Crafty Crab in Randallstown, on Liberty Road again!!! read more

This place has mice, I have seen their kitchen, and I was working on something for the owner when I saw a mouse run across the floor. The mice traps in the kitchen smelled horrible like they had several dead mice. DO NOT EAT THE FOOD HERE read more

First I'll say the restaurant is beautiful inside, great theme and plenty of viewing equipment for sports ect. So my waiter screwed up on my order and tried to blame me for the discrepancy. I ordered a snow crab special ,added craw fish and a long island. The meal he brought to me had snow crab but one of the crabs was a Dungeness crab. I ate part of my meal then had to remind the waiter of my drink, after awhile I had to get up to go get the drink. By chance he met me half way to ask for a second time. When I got the bill it said Dungeness crab special. I did not eat the Dungeness crab and asked him to correct the mistake he made. He tells me the manager will not fix it because I ate part of the meal. I requested to talk to her to fix the issue. I made it clear what i ordered and was not even familiar with Dungeness crab. Also a whole ass Dungeness crab is still in the bag. I did not eat it because i did not order it. Her petty azz solution was to take the the left overs, remove the Dungeness crab and give me the rest back. No problem, do you think i would eat that after u took it in the back to remove stuff? The fact that its my birthday party (9/21/23), we are paying plenty at this table and you would argue with me over $10/11 bucks. These people look like me and I expect them to be petty with me but as a manager she could have resolved it better. The money was not the issue, its the fact you tried to blame me for your waiters mistake and your eye contact, attitude and security did not work as intimidation to excuse you from the mistake. I'm a brown person but not all of us are trying to get something for free. treat me like you treat Karen and Bob. read more

Linda always provides amazing service , I go there weekly, she is normally my bartender of choice. All the bartenders are great. The new DJ Manifest who DJs on Monday's and Tuesday's the best in the city. read more

Bartender Linda added an unauthorized tip on my receipt. After she received $17 in gratuities and a 10 dollar cash tip.They refused to let me speak to a manager. Bartender Linda denies that she did it but it's under her name. I would like to be contacted by a manager if at all possible. So please pay attention to your total cause it could be different tomorrow. read more

Bartender Linda always treat me and my friends the best! Make sure we good on drinks and water she is well appreciated I ask for her everytime ! read more

Well I tried. I went there for line dance, sat at the bar hoping for better service. It took 25m to place my order. It took another 10m to get a drink, request for a glass of water with it and was ignored. Another bar tender male saw me and gave me some lime and water. People around me were served so I asked about my order. When the food came out the waitress took my food for a 10m walk around the bar talking to her friends before serving. 50m to receive order. 18% gratuity added to check and waitress kept my change too!!!???? read more

One of the worst experiences I have had within the crafty crab locations. First when we walked in we were not greeted however we sat at the bar and the first thing the bartenders stated was that staff needed to stop seating customers at the bar and it was only 7:40p. We waited about 8 minutes before menus were brought to us although three staff were at the bar having a conversation the entire time.In addition, when the Menus were brought out, we were not asked if we wanted anything to drink. Afterwards the three staff continue to have a conversation about how they were not serving us and what time the restaurant closed. Still no one came to take our order therefore we left about 10/15 afterwards( keep in mind there were only two other people at the bar during this time). read more

Poor service, I placed an order over the phone, went in to pick up after an hour and was told sorry we don't see the order. They finally find it and was told, the system did not go through. No apologies, rude staff. read more

It was ABSOLUTELY NO WAY, I was going to let this opportunity slip by to not review this TRASH azz establishment!!!! Let me first start with the good...The place has potential for decent ambiance, but the God awful service and bland azz food just trumps the fact that the place is nicely decorated. We went on a Thursday Nite, it was not OD crowded, but a large party of 20 plus was there for a bday party. There was ONE waiter working the entire place and he was spent, short, and had a ZESTY attitude! We ordered Raw Oysters, oyster basket, scallops, and catfish basket and two alcoholic drinks.. All of which by the way was a SPIT above edible! They brought our raw oysters out with NO CONDIMENTS! Ol boy said that they had NO LEMONS after we ordered... like... How do U NOT have lemons being a seafood restaurant directly next door to an Aldi's????? Anyhoo... we digressed... asked for an egg and was told it was extra... after the fact.... Hmph... dressed my oysters only to find the sauce was Marinara sauce and not cocktail sauce! Received a random order of chicken wings, we did not order so we sent it back! Got some cold, dry fries in our fried oyster basket mixed with one chicken wing.... AGAIN, we never ordered wings! Andy why is a wing in my fried oysters?? The scallops were drenched in this soupy hot sauce concoction, that had NO flavor...remember, they have no lemon at a seafood restaurant!!!! They never brought out drinks until all of our food was gone! Our bill came to 104 bucks for this garbage azz meal! We paid and just agreed wont be back to eat, maybe a drink on game day. Didnt complain as we just didnt want to be "TYPICAL" so ate the loss! Meanwhile, the zesty waiter, that is overworked and short with us runs our card and says it declined, hubby pulls up acct and verifies with him we have 1200 in the bank and run again... it goes thru...we leave. Meanwhile... 3 days later, the charge comes up on our card AGAIN. I call immediately speak to the SO CALLED manager, she asked for card info then says will call right back and never does! Man... decent place for maybe a beer on game day... maybe karaoke, dancing space is even ok and decent dj.... but the SERVICE Aint worth the HYPE! Spend your hard earned coins somewhere else! Not Your Crab and Golden Dragon are better options to eat at. read more

This store customer service was by far the worse and I don't blame the waitress Suna. We had the party room for my aunt's 70th birthday party. First it started when I walk in, I wasn't shown where the party rooms was located and when I did find it on my own I couldn't locate the light switch to turn the light on and I had to asked the young lady that was sitting at that front lobby to help me find the light. Once we started decorating the waitress came in introduced herself and let me know that she would be taking orders once 1/3 of the guess had arrived. She was so overwhelmed because she was not dedicated to our party, she was also waiting tables in the main restaurant. when I received my food which was only hot wings they were very cold, like the chicken was not cooked fresh and they just put in in sauce. my grandkids food was cold and guess that arrived late received food before guess that was there from the beginning. I know the establishment is Korean/Oriental owned but is Black ran. Please get this together people are spending way to much money to get this kind of service. I was going to have my daughter's birthday party there, but seriously not considering this now. GET IT TOGETHER PLEASE, A VERY UNHAPPY, UNSATISFIED CUSTOMER. read more

If I could give a rating of zero I would! I am very conscious of the fact that waiters and waitresses work very hard and don't make much money and a lot of restaurants are short staffed! Most of their income is earned through tips, I assume! We attended a birthday celebration last night with about 60+ relatives, most of whom I met for the first time! The WORST restaurant I have ever been to! The waitress took our orders, the first order was placed by my brother! Once we were served, we found out the waitress never took note of my brother's order and all of our food came out cold, including the French fries, catfish, shrimp, everything! The waitress couldn't keep our orders straight and kept bringing baskets of food and drinks to our table that we didn't order! My brother placed his order again and received his order after we were finished eating! When we received our check the food we didn't order was on our bill! We asked the waitress to please remove it and she said she couldn't and said if we didn't pay it she would have to pay for it herself! We asked to speak to the manager and the manager claimed she already spoke to us about it, which she hadn't! We went to the front desk to dispute the extra charge, and the waitress lied and said she had already removed the extra charge, and the security guard said we had to pay the bill! My sister told him if she did, she would dispute the entire bill through her bank! The extra charge was finally removed! Needless to say, we will never dine at this restaurant again! read more

The food is delicious. I love the decor. My waiter was very nice. Whoever controls the playlist has good taste in music.

Went there for dinner with my fiancé and. Daughter and because she wasn't 21 and it was a couple mins after 9pm they wouldn't let us dine in ... No signs were posted on anywhere saying it .. it was the cocky short security guy at the door .. I wouldn't recommend this place to anyone ... read more

Came in tonight with my sisters and ended you being very disappointed. Our server took 20 mins to great the table and i waiting till after the food came out to get my drink. Server didn't check up on us at all. Just really bad service. read more

The crab cakes were from grocery store. Very small & tasted nasty. This place apparently don't know nothing about real crab cakes. Wasted money don't go there. read more

I knew I should of turned around when I noticed the signs saying no returning food. Definitely gave me a bad vibe and I should of left . Disgusting all the way rip off ! Wings nasty crab fries didn't even have seasoning or real crab meat looked like they slapped mayo as the sauce smh. You get 1/4 of corn and 2 tiny potatoes with the platter . They are so cheap with the portions it was ridiculous. Do not come here ! This is a Asian restaurant and they do not know how to cook seafood at all!!! Worst food I've ever had at an restaurant! I wish I had a picture of the nasty cold fries read more

I tried this place for the first time today at the new location in Randallstown. I ordered crab legs with lemon pepper and Cajun seasoning. These crab legs are the worst I had all year . The seasoning taste like nothing . Shacking crab and Rock n Toss are way better . Of the three places , shaking crab is the best choice . I hope the owner reads this because these crab legs are terrible and I wish I had went to shacking crab on Reisterstown road instead . Epic fail . read more

did not have taste, over cooked, extra salty. no cajun taste (boil not drenched AT ALL)

I tried Crafty Crab ( Randallstown) needless to say, I will not be back! Terrible customer service. We waited 20 minutes for a waitress, 30 minutes for a soda. The restaurant is more like a night club. The music was too loud and inappropriate. The staff spent more time dancing than waiting on customers. While there a group of slightly older people came in and quickly left because of the loud music and lack of service... this new business needs to make changes QUICK in order to succeed. read more

I made an online order excepted my food to be fresh but it was far from hit everything was reheated, only took minutes for my stomach to hurt. My first time there ever and I will not be going back! Would I suggest the Randallstown location to anyone not at all! It didn't meat the hype and it low key caused me food poisoning read more

My food had a big bug in it and my corn and potatoes were old and molded worse order of my life my 14 year old daughter ate this along with me I'm so dissapointed I have heard bad reviews before but decided to give it a try myself never again!! I wish I could give a big zero read more

I placed an order online Sunday evening we picked up the food it was delicious. The next morning at work I was telling my coworkers how good the food was and then I realized the I didn't get my mussels. I looked at my receipt to see if I had ordered them I surely did. I thought no big deal I'll call them when I get off. I called soon as I got off. I told the young lady the story gave her my confirmation & order numbers. She said "I see the order let me ask my manager what to do." She came back on the phone and said "my manager said you should have called yesterday there's nothing we can do about it." I asked "is there a policy that states this better yet can I speak to the manager?" I was placed on hold for an extended period and then asked for my phone number so a manager can call me back. Still no call back. My family and I have ordered from here plenty of times they've now lost a few customers. There are several other places in the area we'll patronize. read more

I ordered here today. I had simple instructions on how I would like my food prepared and that it be lightly fried. Up on returning to pick up my food I simply asked could I inspect my order before I paid as is it says on the menu there are no refunds. The manager working at the counter stated I would not be allowed to see my food until I made payment. Trusting that my order would be correct I paid for my meal. Upon inspection I found that my fish had been fried deeply to the point of being very hard. The hush puppies in no way resembled what was pictured on their menu. Also the four pieces of fish that I was promised would be in my order was actually two pieces of fish cut in half. Finally, the crab cakes which come in orders are two were fried to a crisp and where the size of oatmeal cream pies. All of this I could chalk up as a loss. But then I noticed the side of coleslaw which came with my meal and I was told would be 8 oz was only a half filled container. I questioned if I could have additional coleslaw and rudely the manager at the counter said well that's the only size that we give. I've never been anywhere and they only partially fill a container. This is truly the point that put me over the top. I asked for additional avenues to make complaints and was truly only responded with there's nothing that can be done and that by being an individual franchise my concerns could only be meant upon the deaf ears of those at hand. Needless to say I will never go to this restaurant ever again I will not recommend it to anyone I know and if I had the time to sit outside everyday with a sign imploring people to boycott it I would. read more