After eye surgery that he insisted that I needed, he was so dismissive afterwards when I said my…read morevision was much worse, telling me to give it a year, now my vision is horrible.

I am on time for appts. I always end up waiting a minimum of 45 minutes for the exam to even…read morestart. I mentioned this is bothersome to the scheduler. She responded, 'Would you like to come earlier?" How does that help? I guess if you're #1 or #2, they start on time. What happened to 'I'm sorry for the inconvenience. . .etc.' Last appt, was for 10:00. I was taken into the exam room at 11:30 am. When done, I needed to order glasses for night driving. This started at around 12:45. Didn't take long. I was asked to pay in full before I left. I shared I pay with cash and did not have enough on me. One staff member had the gall to say 'You mean you don't have a credit card?' Pretty rude. They advised they were 'closed' (1pm). 'Gave' me 10 minutes to go to my bank, get cash, return and make full payment. No receipt since they were 'closed'. Strike One Now - a month has passed and I don't have the glasses. Last week when I called for a status, I was advised the office had trouble getting the frames, but I should have the glasses this week. This week I'm advised the glasses are still 'in progress'. They can provide me no estimated date they will be ready for pick-up. Strike Two Next appt, should I keep it, I'll (1) simply arrive 45 minutes late so my wait is shortened or (2) leave after waiting 15 minutes or (3) do a combination of the 2. If they give me grief, it will be Strike Three Frustrating but respecting appt. times is a consistent problem with this office. Maybe if enough people say/do something, the practice will improve its customer service.

Having had a host of vision problems since birth, I have been to just about every eye specialist in…read morethe world. Dr. Iwata was the first OD EVER to fully explain the situation and to offer me a range of options. I wear contact lenses and when I expressed an interest in getting glasses as a backup, he asked me what time of day I would likely be wearing them and suggested I schedule an exam for that time of day so prescription would be correct for tired eyes at that time of day. You won't get that at LensCrafters! When my pre-teen daughter turned out to be mildly nearsighted, Dr. Iwata actually suggested we NOT get glasses for a couple of years because it was his experience that girls that age would probably not wear them anyway out of vanity. He was absolutely correct and didn't try to sell us a pair of expensive glasses. HIGHLY Recommended!

I have always liked the office staff--they are great. But when is it appropriate to speak up when…read moreyou feel dismissed? After being told I have cataracts, diabetic retinopathy, and upper eyelid drooping, I expected to be referred to an ophthalmologist. Instead, I was told it was "not bad enough yet." I wondered, how bad does it have to be? The doctor said, "Don't worry, haha, I won't let you go blind." That did not feel appropriate or reassuring to hear as a patient. I expected my concerns to matter and hoped for some compassion, such as an offer to refer me for a second opinion. Instead, I had to call my endocrinologist to get the referral myself. I have been struggling with my vision for a while. I cannot see up close without glasses, my vision is cloudy and fuzzy, and I am unable to drive at night. When I saw the ophthalmologist, he said these issues had been developing for some time. I told him I had only been diagnosed in 2022, and he said the condition appeared to have been present for about 10 years and was serious. I called the doctor's office, left a message with this information, and when they called back, they said the new doctor could be my family doctor going forward. It felt as though, because I raised my concerns, they no longer wanted to see my family. That was not what I was looking for. I was simply hoping for a little compassion from the doctor.

A Brilliant eye doctor with an unfortunate history of dating his staff and stalking former lovers…read more Probably the best man to take your eyeballs to, the worst place to take your teenaged daughter!

Dr Haymond is excellent. He is very professional and punctual.read more

HAYMOND, and this is twice we have tried to be seen and this is twice they have blew us off and we…read morehave private insurance. I recently took ky daughter to the local ER where the only recommendation was to contact Dr Robert Haymond. We tried his conventional number and only received his afterhours voicemail even though it was clearly within his normal business hours. So we.tried his emergency number and received his answring service. I left a message with them.twice, and both times were told.they pass on the information. We still have heard nothing from his office regarding the issue. No care what so ever. If you have an eye emergency, do not use this doctor. And the hospital in San andreas should not be using this doctor to send patients too. This doctor just doesn't care.

This place is a joke. I took my daughter to the ER today because she has some type of growth…read moredeveloping between her eyelids. The only instruction I received was to contact Sierra Eye Center. I called immediately during their posted business hours, but reached an answering machine. The recording provided another number for true emergencies, so I called it and spoke with their answering service. I explained the situation, provided my phone number, and requested an urgent callback. Eight hours passed, and nobody called. I called again around 6:30 p.m. and spoke with a different representative. She seemed helpful, but the result was exactly the same--still no callback and no assistance. Unfortunately, this is not the first time they have handled an eye emergency this way. They did the same thing when I personally needed urgent eye care. Based on our experiences, there appears to be no urgency, accountability, or genuine concern for patients who need help. When someone is experiencing a potentially serious eye problem, being ignored for hours is completely unacceptable.

From the owner: When it comes to your vision, you deserve nothing but perfection. Conveniently located in Angels…read moreCamp, CA, Sierra Eye Center has proudly served Calaveras and Amador Counties for over 26 years. There, Dr. Robert S. Haymond and his experienced staff offer comprehensive medical and surgical eye care to help you look and feel your best. From your youngest child to your oldest relative, these ophthalmologists are there for your entire family. They offer a wide variety of services including pediatric vision as well as glaucoma treatment, Lasik®, and other cosmetic surgeries. They also have an optical laboratory on-site, giving you world-class prescription lenses and fashionable, affordable glasses all under one roof. With just one visit to their office, you'll understand why so many Angels Camp locals rely on Sierra Eye Center. For more on Dr. Haymond and his areas of expertise, visit the practice online. To schedule an appointment, call (206) 736-6760 today.

I've been with Donaldson for 4 years now and they are incredible. They are friendly and efficient…read more Their office is quite, with plenty of waiting space and a really beautiful fish tank. Dr. Ardron is great, cares for his patients and ensure quick and efficient appointments. I reccomend all my friends who need eye care to Donaldson. I was referred here a few years back by a coworker and I am glad that this is the practice I ended up with. They also have a vision center for glasses shopping right accross the parking lot. Exceptional care.

I've used them at least 5 times in the last 15 years. Always great service. Always good advice…read more Saved me numerous times on walk ins, as I seem to always injure an eye during closed times....

Dr Haugen is excellent. He's patient, intelligent and really knows his stuff. He also goes the…read moreextra mile to make sure all is as it should be.