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    Robert S Haymond MD

    5.0 (1 review)
    Closed Closed

    Services - Robert S Haymond MD

    Eye exams

    Eyewear fitting

    Retinal imaging

    Robert S Haymond MD Photos

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    7 years ago

    Dr Haymond is excellent. He is very professional and punctual.

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    Donaldson Eye Care Associates

    Donaldson Eye Care Associates

    3.7(7 reviews)
    0.8 mi

    After eye surgery that he insisted that I needed, he was so dismissive afterwards when I said my…read morevision was much worse, telling me to give it a year, now my vision is horrible.

    I am on time for appts. I always end up waiting a minimum of 45 minutes for the exam to even…read morestart. I mentioned this is bothersome to the scheduler. She responded, 'Would you like to come earlier?" How does that help? I guess if you're #1 or #2, they start on time. What happened to 'I'm sorry for the inconvenience. . .etc.' Last appt, was for 10:00. I was taken into the exam room at 11:30 am. When done, I needed to order glasses for night driving. This started at around 12:45. Didn't take long. I was asked to pay in full before I left. I shared I pay with cash and did not have enough on me. One staff member had the gall to say 'You mean you don't have a credit card?' Pretty rude. They advised they were 'closed' (1pm). 'Gave' me 10 minutes to go to my bank, get cash, return and make full payment. No receipt since they were 'closed'. Strike One Now - a month has passed and I don't have the glasses. Last week when I called for a status, I was advised the office had trouble getting the frames, but I should have the glasses this week. This week I'm advised the glasses are still 'in progress'. They can provide me no estimated date they will be ready for pick-up. Strike Two Next appt, should I keep it, I'll (1) simply arrive 45 minutes late so my wait is shortened or (2) leave after waiting 15 minutes or (3) do a combination of the 2. If they give me grief, it will be Strike Three Frustrating but respecting appt. times is a consistent problem with this office. Maybe if enough people say/do something, the practice will improve its customer service.

    Chris H Iwata, OD

    Chris H Iwata, OD

    4.4(5 reviews)
    0.7 mi
    Established in 1994
    Free estimates

    Having had a host of vision problems since birth, I have been to just about every eye specialist in…read morethe world. Dr. Iwata was the first OD EVER to fully explain the situation and to offer me a range of options. I wear contact lenses and when I expressed an interest in getting glasses as a backup, he asked me what time of day I would likely be wearing them and suggested I schedule an exam for that time of day so prescription would be correct for tired eyes at that time of day. You won't get that at LensCrafters! When my pre-teen daughter turned out to be mildly nearsighted, Dr. Iwata actually suggested we NOT get glasses for a couple of years because it was his experience that girls that age would probably not wear them anyway out of vanity. He was absolutely correct and didn't try to sell us a pair of expensive glasses. HIGHLY Recommended!

    I have always liked the office staff--they are great. But when is it appropriate to speak up when…read moreyou feel dismissed? After being told I have cataracts, diabetic retinopathy, and upper eyelid drooping, I expected to be referred to an ophthalmologist. Instead, I was told it was "not bad enough yet." I wondered, how bad does it have to be? The doctor said, "Don't worry, haha, I won't let you go blind." That did not feel appropriate or reassuring to hear as a patient. I expected my concerns to matter and hoped for some compassion, such as an offer to refer me for a second opinion. Instead, I had to call my endocrinologist to get the referral myself. I have been struggling with my vision for a while. I cannot see up close without glasses, my vision is cloudy and fuzzy, and I am unable to drive at night. When I saw the ophthalmologist, he said these issues had been developing for some time. I told him I had only been diagnosed in 2022, and he said the condition appeared to have been present for about 10 years and was serious. I called the doctor's office, left a message with this information, and when they called back, they said the new doctor could be my family doctor going forward. It felt as though, because I raised my concerns, they no longer wanted to see my family. That was not what I was looking for. I was simply hoping for a little compassion from the doctor.

    Robert S Haymond MD - optometrists - Updated July 2026

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