This is a tale of two companies…read more I was not happy with the technicians at all. The lead tech jumped to conclusions without doing a full system review, changed out parts unnecessarily and was difficult to deal with as he knew all the answers. The owner, Chris, however was extraordinary. I texted him with my concerns. He came out with the techs a few days later, agreed with assessment and adjusted the bill to remove the unnecessary costs. That sort of honesty and commitment to customer service is very rare. Buyers must always be aware of what work is being done but to have the owner step in like this surprised me. I'm confident Chris will be making some changes, at least through training. I would recommend the company.

The team at Elite Sprinkler Services was fantastic to work with. We have a system that had not been…read morekept up for years, so we were expecting a huge and likely expensive and time-consuming job. The team was quick to respond on Yelp, very easy to schedule with online, and gave notice of when they were on their way. They were also very flexible when I needed to change the appointment time. Jose and Juan were very knowledgeable, kind, and efficient in their work, explaining clearly the issues they found along the way and the options we had for fixing them. They finished doing what needed to be done in a surprising amount of time, and left things neat after the job was done. Our sprinkler system now works like a charm, and we couldn't be happier. We will definitely be calling Elite Sprinkler Services again in the future if we have any issues!

nt and showed up right on time. They were able to diagnose my issues and fix them the same day for…read morea very reasonable amount. I would highly recommend this company. After I wrote this, I noticed one place we'd all forgotten in my yard. I called back after the service and asked that they come back out and fix it because it was in a huge mud hole in my back yard. Garrett came out and explained why there was a hole and what we might do to fix it. He dug up some rocks out of a pile in the yard and filled it and put some dirt back over it and tested it, advising me to resod that section. Since it was in my original list of things wrong, he said he wouldn't charge me for it, which I appreciated greatly. I'd more than recommend them; I'll surely use them again when I need other things done with my system.

Fast response with reasonable price and came next day. Recommend to everyone who need serviceread more

We requested to get our courtyard rejuvenated after years of neglect and constantly flooded from…read morethe rains. Have a new French drain installed and a low maintenance courtyard design to easy upkeep. They're professionals, timely and meticulous. Highly recommended for any pavement work! Pricing is reasonable and competitive. Thank you so much!!

Sod grass installation…read more Owner responded quickly and set up an appointment the same week. Workers arrived the same day and finished in no time. Definitely recommend.

They arrived on time, explained everything thoroughly. I had a leak that no one else had been able…read moreto find, repaired broken sprinklers and got everything up and running! So, thankful they came. Definitely calling again.

From the owner: With over 25 years of experience, we provide licensed irrigation and backflow repair and…read moreinstallation services, including backflow testing and comprehensive drainage solutions. Specializing in Rainbird, Hunter, and Febco brands, we proudly serve Houston and surrounding areas such as The Woodlands, Spring, Cypress, Katy, Tomball, The Heights, Bellaire, and Pearland.

Wow, Darwin and his team were absolutely fantastic! From start to finish, the entire experience was…read moresmooth, professional, and truly above my expectations. He arrived on time for the estimate, communicated clearly, and his crew showed up early and ready to work on the scheduled day. He even improved the irrigation layout to make future maintenance a breeze, which was a huge bonus. The paver patio turned out beautiful. Darwin followed my design perfectly and recommended the ideal stone to ensure it stays solid and stunning for years to come. The craftsmanship really shows. When the job was done, his team cleaned up my yard so well you'd never know major work had been done, except for the amazing new patio of course! Anytime I had questions, Darwin took the time to explain everything thoroughly and made sure we were completely aligned. It's rare to find someone who cares this much about quality and customer experience. I will absolutely hire Darwin again for future projects and highly recommend him to anyone looking for reliable, skilled, and genuinely awesome service. You'll be glad you chose him!

Scammer. If you hired this man go ahead and re-dig the whole thing. The box he put in was not even…read morea whole box for the irrigation. Sent a txt threat for more money. Nope, fired. We have a new crew working on your botched job, have to spend more time and money with this project. We told him not to cover the WEEP HOLES and he told us "is okay for me" like are you serious? He told my fiancé he will not be covering those, he did not even tell us he did. We had to find out for ourselves. The pipes were all crooked and not buried below the foundation. Just a complete liar.

They were prompt and on time. They fixed my problem. I was very happy!…read moreI decided to put them on my maintenance plan. I would recommend them.

I was pleased with Irrigation Specialist Group. The owner came out to do my repair request two…read moredays after I made my initial request with his crew and their well stocked company van. I ended up having them replace 3 valves that were 30 years old and negotiated a decent deal and they were done in less than 2 hours. I have not used the repaired system extensively since the repair 2 weeks ago, but it seems to be working well. I liked the owner's personal engagement with me--he spoke great English so there was no issues as I've had in the past with other Sprinkler repair company personnel. I lll used them again if needed to repair my 30 year old sprinkler system.

Fast and efficient! Project was finished on time with little disruption of my plants and grassread more

I requested a quote to install a sprinkler system. Scheduling was easy and Jason showed up on…read moretime. He was professional, knowledgeable and friendly and gave me an approx quote and said he was going to send me a final quote thru email by the end of the week. I got nothing. I called him a couple of weeks later. Again, he was nice and apologized for the delay and said he was going to email me the quote by the end of the day. Again, nothing! I called again. Same thing again: Nothing. I finally gave up. If Blue Water is too busy and not interested in doing the work, it should say so instead of wasting my time!!!!