I've had a consistently excellent experience at Optimal Health and wellness and would highly…read morerecommend it to anyone looking for a professional, elevated wellness service. From the moment you walk in, the environment is impeccably clean, calm, and thoughtfully designed--it strikes the perfect balance between medical office and a relaxing, spa-like atmosphere. The staff is exceptionally knowledgeable and attentive, taking the time to explain each treatment in a way that feels both informative and reassuring. I typically come in for B12 shots, (I recommend the Honey Badger) , and the process is quick, seamless, and handled with great care. Efficiency, level of professionalism, and attention to detail is what you receive throughout the entire visit. I've personally noticed a meaningful improvement in my energy levels and overall sense of well-being following my treatments. Equally important, I feel completely confident in the safety and quality of care provided here. Scheduling is easy. You can call or check the schedule online. Appointments run on time, and every interaction reflects a high standard of service. NOTE: Parking is free for the first 90 minutes, but keep in mind the day and time you go can make it a challenge to find parking. Give yourself time. You park in the same lot with A LOT of restaurants. You need the code to get into the office building. No appointments passed 5pm and not Saturdays. I will absolutely continue coming back.

Clement Lee has been integral in both clearing up a long lasting black mold infiltration and he has…read moreenhanced my peptide protocol for full optimization of my health and performance. I'm almost 50... I don't want to just be "healthy" and I don't want to "settle" for average health. I want to be fully optimized in order to show up in a peak state for my family, my work, myself activities and mostly myself. So I take the time and the diligence to research and review potential enhancements and solutions that accommodate and complement my goals. I take them to Clement Lee and we create a protocol that's custom for my needs, wants and wishes. In the process he clears up the confusion and provides expert Insight into proper dosing and use (or even avoidance) of the options I'm wanting to consider. He's been a very accurate and highly effective resource for my success. I highly recommend.

Hope I never have to return, but Huntington Cedars took amazing care of me. Three months ago, a…read morefreak BJJ accident left me with a broken tib/fib. Was brought here by a friend immediately on Friday night and had surgery Saturday morning to get a titanium rod and screws. The nursing staff was excellent, and my surgeon Dr. Shah was super cool and did a phenomenal job. From Friday to Monday, they did everything possible to keep me comfortable. TBH I'm shocked this place only has 3 stars... it's a great hospital with an even better staff. And yes they have a reputation for food and it's actually pretty good, however it's a bit bland for patients, way better as a visitor. Anyways, highly recommend them. Will not return LOL

I am writing to formally document my grievances regarding the life-threatening care I received at…read moreHuntington Hospital during two separate incidents. During my delivery, Dr. Edward Merchant allowed my due date to lapse significantly. On the day of delivery, I was ignored for hours following the departure of the head nurse. Despite my deteriorating condition, Dr. Merchant refused to intervene and went to sleep in the physician's rest area. A code was eventually called when my blood pressure dropped dangerously low. My previous physician, who was on call, had to intervene to perform a crash emergency C-section. Furthermore, Dr. Merchant falsified my medical records by documenting the event as a "normal uneventful delivery." It was an emergency crash C-section as confirmed by the nurses to me the following day. In a subsequent emergency room visit for a severe allergic reaction, I was dismissed by the triage nurse, Maryann Magdaleno, RN, and sent back to a filthy, crowded waiting room for hours. I eventually went home and was called back at 3:00 AM, at which point my blood pressure was 60/0. While my chart indicates I was seen by a Dr. Stinnett, I never saw a physician during that visit. Despite reporting these incidents to the appropriate oversight agencies and the BRN, I have not received a satisfactory resolution. The hospital has continued to stonewall requests for information regarding staffing schedules and this particular nurse on call that night. I am formally expressing my concerns regarding the unethical and unprofessional conduct I recently experienced from Huntington Hospital medical staff. This behavior compromised my safety and fell well below the expected medical standards for their scope of practice. It is essential that the personnel involved are held accountable for these actions to ensure that future patients do not encounter the same lack of care and professionalism. I trust that you will take the necessary steps to address this matter. These experiences were devastating, and I cannot recommend Huntington Hospital to anyone seeking safe or professional medical care.

I started working with Mark Men's Health around mid-November, so it's been about four months now,…read moreand I can genuinely say the experience has been a game changer. When I first came in, they ran a baseline panel, which was incredibly helpful. I'm in my late thirties, and I learned that my levels were actually below the optimal threshold, something I wouldn't have fully understood without their guidance. That initial clarity alone made the process worth it. For context, I've been consistently working out since I was 22, so about 16 years. I came in already feeling in shape but felt like I had plateaued in many areas in my life, but with very specific goals around increasing muscle mass and optimizing performance and feeling healthier overall. Since starting, I've seen dramatically real, measurable gains in muscle mass (9 lbs in muscle mass), along with noticeable improvements in strength and recovery. Since starting, I've not just seen clear, measurable gains in muscle mass but also dramatic increases in strength. Some of my major lifts have improved by roughly 40-60%, which is something I hadn't experienced in years despite consistent training. Beyond the physical changes, the impact on my overall well-being has been significant. My mood is more stable and positive, my energy is up, and there's been a clear improvement in my sexual health and relationship to my body. I feel more connected, more confident, and overall just healthier. What I also really appreciate is that this hasn't felt like a siloed approach to health. I've been working in tandem with my primary care physician, and when I shared the protocols and care I'm receiving at The Mark, my PCP was genuinely impressed with the level of attention, safety, and medical oversight Mark Men's Health provides. That gave me an extra layer of confidence that I'm doing this the right way. And I have to say, the staff here is exceptional. From the moment you walk in, you feel welcomed. They take the time to answer every question, never rush you, and operate at a very high level of professionalism. The facility itself reflects that same standard, clean, modern, and thoughtfully run. I would highly recommend this to anyone, at any age, who is curious about where their levels are and how they can feel better in their body. It's not just about numbers, it's about working with a team that's invested in helping you improve your quality of life in a real, sustainable way.

Excellent place. Very convenient. They take the tune to understand your needs. Definitely…read morerecommend this place.

Blood work dept is so unorganized. They open at 8 am. I'm the 3rd person I walked in at 8:05…read more It's currently 8:22. Only 1 person has been attended. Parking is very difficult iven thoe your paying $2 every 15 minutes. Unreal. I'll update if I ever get out of here

I had an appointment with Dr. Guo. Parking was very tight spaces to accommodate patients and…read morestaffs. Check in was easy. I knew exactly where I needed to be by the texts I have received to confirm my appointment. The technician who had taken vital sign was not friendly at all. I would appreciate if she was more on a friendly side. Dr. Guo was very knowledgeable and accommodating and put me at ease on my upcoming procedure. She even provided me with a print out on the procedure guide. I would give 5 stars on Dr. Guo's patient care but because of the parking and the technician, I give overall 4 stars.

Helen, Jes, Mike and Dr Rios. How do I even start? As someone who has frequented hospitals for…read moremedical issues, it is such a refreshing changes of atmosphere to go to a place where there people actually treat you with such respect, kindness, and understanding.This is the best hospital ever, showing such care and compassion. I live in LA and I said, now matter where I am please always transfer me here.

Providers and staff are so helpful and understanding. I never have any doubts about the quality of…read morecare that I or my family have ever received there.

Very clean and spacious…read more I had an appointment set up already through my account. There are different packages you can buy. Some with lab tests, some without. Also, the scans varies by price too. Parking is at the Erewhon parking structure. Parking is free. The checking process was very easy. She asked what music from Spotify or YouTube video I want to watch. I opted for the Spotify and told her what music I wanted to listen to. There was no one else waiting. I was brought to a changing room. Make sure there are no metals in or on your body. Since I had a full body mri scan, it took 45 min. Since I chose Spotify music, the tech also put on YouTube video, but it made me nauseous. So I asked if I can turn it off. She turned it off for me. Laying there was super comfortable. They had paddings on the machine. After, the scan I can choose snacks that they provided. They had various mixture of different snacks.

They asked me to be there 1/2 hour early for my 9:15 appointment. I waited over half an hour after…read moremy appointment time. The total waiting time is one hour. Don't bother going early, or arrive 5 minutes early. It's very hard to find. I was sedated, so someone dropped me off--just FYI, park in the Erewhon parking lot. Access is easy from there. The staff is friendly, but they should have called me to inform me that they were running an hour late. I live 15 minutes away, and it would have been helpful to know.

Dr. Brenda has helped me immensely. I have had a gluteus maximus problem for months and months. My…read morefault for not seeing someone sooner but I guess the waiting period led me to her. I twisted my ankle a bit and she solved that issue. I was referred by another friend who had a should problem. She too awaited a long time to seek help but was relieved from her chronic pain by Dr. Brenda too. Please do not waste anymore time in pain. Make an appointment, you will not be disappointed.

I visited the PBWC for a breast exam. I was pleasantly surprised to find that the Suretouch exam…read morewas simple, non-invasive, very , painless and made me much more open to the idea of having exams on a regular basis. I highly recommend Brenda and her team to help you with your health and breast wellness needs. She is compassionate, passionate about natural health and thorough.

This building looks like it belongs in New Orleans…read more BUILDING: Space is leased out to numerous physicians, pharmacies and labs and that's why they call it Thatcher Medical Center. It is not a hospital. I tried to find some history online about the building with no success, so I have no idea when it was built. I have a sneaky suspicion it's only around fifty or sixty years old. PARKING: You can park on the streets or in their lot in back for a charge. They do take credit cards so that's good. MISC. It is close to lots of restaurants, so you can grab lunch after your appointment.

This place has a nice antique feel/look to it. It is on Green Street and is home to various…read morebusinesses ranging from things like a hair clinic to a chiropractic office and more. A parking lot is available but there is a fee, I am not 100% sure how much time each business validates (I know the chiropractor validates for 45 minutes only). There is also street parking available but with so many businesses on this block it is difficult to get street parking depending what time of day you show up. Minus one star because it is confusing finding things in this building.

My eye glasses arrived after waiting 8 weeks! Kaiser…read moregrievance and Vision Care ( they are from Pasadena) never helped, never would give a status report, and never showed any care or concern. Instead they acted like this is the norm--so I guess it must be. During that time ( I am blind w/o correction--my glasses are medically necessary not cosmetic) my left cornea got so swollen I am now on steroid eye drops. The PCP is worried damage may have occurred and so I am set for a retina scan on March 6th.

Nurse Clinic - OMG My appointment was at 950, it's 1030 and they haven't call me , I am so…read moretired of this customer service !!!! We paid so much and that's how they treat us.

Great staff interaction at reception for department 41 with Melanie…read more I get one of my meds from Canada as it is not covered by insurance and only costs $1 a pill vs in the U.S. $45 per pill. To use CanadianPharmacyKing.com I need a physical signed script to send them and Kaiser only uses electronic scripts. Unfortunately due to the strike the RN's who normally handle this are not available and Melanie took the time to locate the backup team member (which took a min) to get my prescription done today while she still checked in other patients!

I drove an hour in traffic after work to get to the Kaiser Pasadena Pharmacy by 8:45 pm, relieved I…read morehad made it in time. When I arrived, the pharmacy doors were locked. A pharmacist came out and said they closed at 8 pm. Before leaving work, I checked the hours in three places online, including Google and Kaiser's own website in two different spots. All said 9 pm. It takes minutes to update hours online so you are not wasting people's time and money. That is basic integrity. There were two people inside waiting and she said they were urgent care patients, so they stay open until 9 pm for urgent care. Given that they had not updated their hours, you would think they could take two minutes to grab my prescription. I had received the text that it was ready and had just driven an hour to pick it up. Integrity feels rare these days. There are things I like about Kaiser and things that are ludicrous. Pros: everything is in one building. Referrals are easier than they used to be. Many appointments can be done online, which is a huge timesaver. The mental health practitioners I have interacted with have been kind and caring. Things that need improvement: I was on a waitlist for over a year to get a therapist. Now that I have one, appointments are still hard to get because there are very few available. My doctor recently had me do labs to change medication. I checked the results myself and saw I have hypothyroidism. No one called me to explain this. I only realized it because I looked up what the labs meant. When I read the symptom list and saw I have nearly all of them, I was shocked I had never been tested before. Ladies, get your hormones checked. Women's health care is still lacking. Which brings me to my IUD insertion. It was so agonizing I almost passed out, so they sent me home with medication to dilate before trying again. What they did not tell me is that the dilation medication caused worse pain than when I had kidney stones. Kaiser does not provide localized pain relief for IUD insertions, and I had already taken the maximum dose of ibuprofen. The first attempt was 40 minutes of agony. The second attempt involved 4 hours of severe dilation pain followed by another 35 minutes of insertion. That does not include the long wait times. They need better training or actual pain management for women. Lastly, I needed an EKG before starting a new medication. When I called, there were no appointments available for weeks, but my doctor needed it within a week. She told me to go to the Pasadena nurse clinic as a walk in and gave me the hours. I booked the far out appointment just in case and went as a walk in. The receptionist said they could not fit me in because they were full and only open two more hours. I asked when to come back and returned at the time he suggested. He then said the nurse who does EKGs would be leaving in an hour and could not see me. This was the second time I had followed their instructions and been turned away. I had rented a car just to get there. He sent me to Glendale. I drove 45 minutes in rush hour and arrived just before closing. The nurse there told me Pasadena should not have sent me away and that they are supposed to take walk ins but keep sending patients to Glendale. They were incredibly kind and saw me even though they were close to closing. I know Kaiser employees likely work in a tough, fast paced system. But with the massive amounts of money insurance companies make, you would think there would be more efficient care, accessible mental health services, better women's health care, updated hours, and policies that are actually honored. Too often patients are treated like cattle, rushed through to get to the next. Wouldn't it be nice if health care actually cared? A gal can dream...