It was a pleasure working with Genta on our kitchen cabinet quote. She's a great communicator and…read morewent above and beyond to understand our layout answer our questions thoroughly.

Genta and the crew at Indy Home Design made our recent remodel almost easy. We planned the kitchen,…read morethen ordered the cabinets, sink, hardware, flooring, even some furniture for the living room. We could have ordered our appliances if we didn't already have what we needed.

Buyer beware!!! Buying a first class Sub Zero refrigerator is very expensive. We felt like…read moreFerguson was the first class place but after paying the total amount we felt like second class citizens. It took over a month. Then we did not realize that we had to go through two other outside installers to make things happen. it seemed like Ferguson just forgot us. We had a very hard time even making contact with our salesman. Because of the lack of coordination we were without a refrigerator for a week. It was not fun running to the garage for even the morning coffee creamer.

I am writing to share my feedback regarding the exceptional service I have received from your team…read more While I have worked with Ferguson on several projects over the years, my recent experience has been the best to date, largely thanks to David. David has gone above and beyond in helping me source bathroom plumbing fixtures for my current project. His product knowledge and commitment to customer service are truly outstanding. It has been a pleasure working with him, and I wanted to ensure his hard work and professionalism were recognized. Thank you for maintaining such a high standard of service.

I was happy to find a Williams-Sonoma that's not in a mall and is easy to access! The store in Nora…read moreis relatively new. I stopped in to look for a tortilla press. I was greeted by a friendly clerk who showed me where to find the presses. The store is decorated for fall and Halloween. They have a lot of inspiration. I saw some gadgets that I needed. I was flabbergasted by all the fancy coffee makers. I can't imagine spending $5k on a coffee machine. I attended one of their cooking classes - Kung Pao Pork", today. Chef Barb was down-to-earth, informative and engaging. She taught us a new way to prepare rice. We watched her prepare the chicken and veggies and learned about a blended olive oil that they sell in the store. And the best part was we tasted the final product. The staff is friendly and helpful. During my visit, they were hosting a "bake sale" to raise money to fight hunger in children. I picked up a coffee cake to support the cause. I'll be a regular at the store. I love the high quality kitchen ware and the friendly staff.

Didn't know it had moved from the mall. Took a trip down the street and definitely not going back…read more Not one person asked if we needed help with anything, not one person greeted us. Past times at the mall we were always acknowledged. Definitely disappointing but now I know we will spend our money elsewhere. We were planning on purchasing a knife set and a new pot but it definitely didn't feel good being in there after that. Would give it no stars but the display up front pictured here was one star worthy.

Had horrible experience with sales associate, Beth, and my bathroom remodel. she allegedly spoke…read morewith my contractor that was also recommended by Kohler and told me that a 36 inch vanity would fit only later to find out that it didn't and it was not returnable. She knew it wasn't returnable and didn't give me the heads up that I shouldn't take a chance that it wouldn't fit and I would be stuck with it. On top of that, she told the contractor that I wanted the brick tile stacked in my shower when I explicitly told her that I wanted it horizontal brick pattern. So I'm stuck with that too. Even after I spent all that money at the Kohler store the manager and the owner, Joe Rotskoff, were such jerks and acknowledge how I was misled and ripped off. I would not recommend anybody to deal with the Kohler store in Indianapolis.

We recently completed a shower replacement project, upgrading the hardware, flooring, and tilework,…read moreand installing new dual showerheads with a hand wand. The Kohler hardware was purchased from Donnie Briggs at Kohler, and the tilework and installation was done by Mark Groce. Mark has strong attention to detail from getting the grout mix and color to carefully placing each tile. The process could take a while since some of the items needed may need to be custom cut. We're incredibly happy with the craftsmanship and quality of the finished shower. I highly recommend both Donnie Briggs for hardware and Mark Groce for his construction/installation work and both of them are great with design and attention to detail. I recommend future clients to be involved in the construction process, as it helps with communication and decisions. I would gladly work with both Donnie and Mark again for any future projects.

Family owned. Really makes you feel like you are a person and not just a job or number!read more

We are absolutely blown away by the amazing experience we had with Superior Bath Systems. From our…read moreinitial contact to the installation follow up, every single person involved was friendly, helpful, knowledgeable, and professional; we felt very taken care of by this company. David L was our initial poc and I should've known something was special about him when he kept pulling more and more items out of a moderately sized bag like a magician with rabbits. He came to our home and worked with us on what we needed versus preferences - including concerns and potential issues we didn't even think of. His time and focus on our project was just the beginning of our walkin shower journey. Our second poc was Carrie who is exceptionally competent at the "office" side of the business; she managed the inner workings and even made direct contact with the VA for us so that we wouldn't be stuck in the middle. Her affable nature and consistent communication made this part of the process - which I thought would be the worst - easy and stress free. Our materials took some time to come in but we never felt forgotten during those weeks. And then installation day came! Our expert installer, David H, literally sealed the deal for us. He was so respectful of our home and genuinely a delight to work with. He is well versed in this industry and his skills are beyond compare. I was impressed that he knew the answers to most of our questions but of the few he didn't know, he called someone who did to provide us with accurate information instead of just making something up. We were extremely pleased with his personality and his workmanship. In the end, we got an outstanding new bathroom shower with zero hiccups and complete confidence in Superior Bath Systems. We could not have found such a unique and positive experience with any other company; I am sure of it. I would give this company far more stars if I could; definitely recommend. Thank you to everyone who made this happen for us!

I just used Nate again for a laundry room. He did a beautiful maple wood waterfall top. Always…read moregreat to work with!

I struggled with spending a large sum of money on a very insignificant space in my home with the…read morehope of turning the space into a place that's makes me happy. Nathan Alan really designed that space into exactly what I needed it to be! It's so functional now and I receive so many compliments on it every time my friends see it for the first time. Even if you just have a thought of what you want they can turn it into something amazing!!

Good people!!!!. Jennifer, Bill and Chip Lee will do anything to make their customers happy..read more

Unfortunately and unnecessarily the Salesperson here was very rude to my wife in the purchase and…read moresale transaction she initiated. He was argumentative and confrontational for no reason. She was buying a washer and dryer. He had a different attitude dealing with a man. Very disrespectful and unfortunate that this kind of unprofessional conduct is tolerated here.

We had an unexpected upstairs bathtub supply leak which was staining the kitchen ceiling below…read more Scott of Broad Ripple construction quickly diagnosed the problem, suggested a good approach to narrowing down the exact source of the leak, and implemented that approach to a very successful conclusion in just a few days including repairing the kitchen ceiling. (He had done some unrelated work for us previously, also with excellent results.) The cost of the leak problem remediation was very reasonable. I strongly recommend this company for their honesty, high level of service, and reasonable pricing.

Did not end up using them but they a pleasant experience with their suggestions. They are very…read morehelpful and given great suggestions.

Bad service and bad installation. Would recommend going somewhere else. I have absolutely no…read moreconcept of customer service. Expect nothing once you write the check. Sales guy was very nice.

Update. After posting my initial review, and reaching out to Dave Smith, who's email I found…read morebelow, I was contacted by the install team and they are now scheduled to install my appliances in 3 days. New construction is always hard, we have built a few homes and there are always challenges. We have always used Fergusons and been happy. Sometimes you just have to shine a bright light on the issue.

I've stopped in here twice. It's not what I usually think of as an outlet store, but if you aren't…read morepicky on colors you can find some deals. Staff has always been friendly and not pushy. I'm a browser who is looking for a deal on certain colors. On the main items, color selection is so limited. Braisers and Dutch ovens in mostly red or orange. Deals aren't the greatest except in bakeware.

I came across this store by fluke at one of my business trips few years ago. My first impression…read morebeing an outlet store, it was clean and organized. Love the Le Creuset products. At every trip to Indianapolis (maybe 5 times per year), I have made it a custom to stop by even if I have 10mins to look around. I have always good stuff and GREAT deals! I have never left empty handed, always end up buying stuff at each trip. At this store not only do they have a vast variety of products but their customer is the BEST. I have mainly worked with Justin. He goes above and beyond to help you find the right product and right deal. He is great at follow-thru and reaching out to his customers. If you are looking for old school mentality (customer first) with great customer service, he is the guy! He takes his time explaining any product and is very knowledgeable with Le Creuset products. He never makes you feel rushed to make a decision and has also stayed after hrs to help me with my purchases. I highly recommend both the store and Justin for any Le Creuset products, trust me, you will not leave empty handed from this store.