Couldn't have asked for a better experience. From setting up all appointments with Amy in the…read moreoffice, to Michael (sales), everyone was awesome. Dillon, Freddy, and Jose did the removal of our old insulation and the blowing in of the new. For all appointments we were called by the person coming out +/- 20 minutes prior. Masks were worn at all times in the house. Would highly recommend.

Thank you complete insulation! Arnoldo and Mario are extremely hard workers. They are dependable,…read moreefficient, trustworthy, friendly and thorough. They replaced all of our insulation in our attics and crawlspaces as well as the vapor barrier replacement. Thank you for your time and help!

I've struggled for a bit with my upstairs HVAC unit. The unit was poorly installed, low quality,…read moreand way oversized. When I first moved in, it sounded like a freight train was taking off when the second stage kicked in, and papers/curtains would literally fly around the room. I've had two other techs come look at it so far. The first tech disconnected the second stage, which caused a ton of humidity issues last summer. The second tech said he could dump the extra air in the garage or outside. I gave up last year and ran a dehumidifier to make it through the end of summer. This summer, I decided I'd try one more time before looking at replacement units. Ben Fraser from Roscoe Brown came out and spent quite a bit of time digging in. He found one major issue - the TXV was not set properly, so the unit was not cooling properly. He reconfigured the valve and reconnected the 2nd stage. Finally, he adjusted the airflow to be much more reasonable for the ductwork. The result is much cooler air, much better dehumidification, and no more freight train! It's not perfect, but it will keep me from having to buy a new unit for several more years. The price was fairly high compared to some of the non-name-brand techs, but the results were great. I was happy with the price considering the results.

I needed to install a new water heater in my West End condo today . I hired Roscoe Brown because I…read moreuse them always for my HVAC maintenance. Felippe, Jake, & Tim from Roscoe Brown came this morning to install my new water heater. They were wonderful! All three technicians were courteous and knowledgable. I could not be more pleased with their service. West End Condo owner and long-time Roscoe Brown customer, Suzanne Sousan

My HVAC was having issues keeping up upstairs, and insulation was pretty thin in my attic (there…read morewas one bay with none at all). I decided to call Koala to get a quote. The quote: they were pretty backed up getting one scheduled, but once we did, they arrived when they said, communicated well, gave a reasonable price, and let me know about an NES rebate that would pay for nearly half the cost of the job! With the rebate, it was a no brainer to proceed with the work. The work appointment: communication around the appointment was a disaster (this is the minus 1 star). The first time they showed up on the wrong day. I was at work, so the install didn't happen. I called the office and got it rescheduled on the day it was originally supposed to be. I made it clear I was only available during a specific window on that day. On the proper day, the crew showed up several hours early, and I wasn't available. No communication or anything. I called the scheduling center and they apologized and sent the crew back out a couple of hours after the original appointment. The crew: friendly guys and great communication. They got to work quickly, put down plastic to keep from tracking spray foam and other attic ickiness on to the floors, and brought pictures to show me as the work progressed. They found a major issues with my HVAC unit that 3 other HVAC techs missed - there was a huge hole in the duct work (insert dizzy face emoji here). They fixed that while they were up there sealing the ducts. It took them a couple of hours and they were able to wrap things up. The results: big improvements, but some technical oddness. Overall they accomplished what I was hoping for and for a reasonable price. My electric bill went down about 15-20% and the HVAC keeps up. If I'm nitpicking, they left a spray can and spray gun and some scrap insulation in the attic; the insulation wasn't perfectly even (thinner on the edges); and the duct insulation was strange (they spray foamed over the duct insulation joints instead of sealing the actual duct work inside the insulation - so there's not really any air sealing benefits there). Overall, I'm happy with the results, and I'd definitely hire them again.

I recently wrote a 5-star review for Koala and feel the need to write another. The integrity of…read morethis firm and the people (it is all about the people) who work here are beyond reproach. After the initial job was done it was discovered that we had some gaps. I would not say those gaps were 100% Koala's fault but they took full ownership and got their people out here asap to help me make it all right. Again, it was not 100% their fault but they took ownership and made it right while the other company did the opposite trying to blame everyone else when they had the last clear chance to avoid the entire problem and then lied about what they did and did not do. In any event, a firm's true character is best tested when things go sideways. Koala made no excuses and prioritized their schedule to make this right. Jon, Cody and Ron came out today to make it right and did so in a pleasant and professional manner. Those guys are a credit to the firm and to the industry. If only all construction firms could match this level of integrity and customer service, there would be very little to complain about. Again, they stay in constant contact with me, did what they promised to do and sent a superb team out to my place to make it right. Thank you, BJ and your entire team. I will recommend your firm at every opportunity.

Just a shout out to Karl Wheeler. He was very professional inspecting the status of the foundation…read morework we had done a few years ago. He called and was prompt for the appointment. He was confident in using the technology and explaining his observation. In joining the Care System ,he was patient assisting me set up monthly bank auto pay. He was pleasant and courteous, a good representative of Frontier.

ALLISON answer the phone in such a friendly manner. I'm used to that cause I used to do the same…read morething years ago we need more of Alison's in the world made my transaction. Very easy. Got things done for me quickly and didn't leave me on hold. I thank her very much. Frontier is lucky to have her.

Had my roof done by BD kept having water damage inside by a chimney when it stormed. They came…read moreand said I needed a new 3500 chimney cap. Paid for that. Had water again after storm. Had another roofing guy look at it and he said my flashing around chimney was WAY out of code. The roofers should have caught such an obvious error. Look elsewhere for experienced professionals

Over priced ---sales person like a robot No leeway to…read morenegotiate Not pleasant . Would not hire them

Jake from underworld encapsulation spent a considerable about of time with me answering questions,…read moreand giving a thorough inspection to find the problems he found. I really appreciate his help and expertise. Definitely would recommend giving him a call

We loved working with Jacob, he was very responsive and so patient as we tried to work with another…read morecompany to get new duct work installed at the same time as our crawl space encapsulated. He took his time to explain what he was doing, he was great with communication and his team did a beautiful job. We would definitely refer Underworld Encapsulation to our family and friends.

highly recommend, reliable dependable and awesome work, had a little mode in my crawl space , had…read morehim do the encapsulation , Ali was there to see that everything was done right and even came back out to see that everything was working properly stayed in contact with me every step of the way . Service Requested: crawl space encapsulation Quality: was awesome, not sure you could get any better Value: from shopping around , I feel Ali was more than fair

A big thank you to Ali and his team at Crawl Space Nash! They did an outstanding job encapsulating…read moreour crawl space. They installed a bluetooth enabled dehumidifier also that monitors the air and basically takes care of itself and the space. We have noticed it doesn't take as much to warm or cool the house now. The dehumidifier reminds me a bit of a Star Wars Walker, but it gets the job done. We feel good about the investment in our home for years to come. We highly recommend Ali and appreciate his professionalism, attention to detail, and his level of customer service that is above and beyond!

We had southeast cellulose come 4 years ago to do our attic and side storage areas and we have…read morenoticed a significant improvement in our house staying cool and staying warm. The guys worked very hard in 90+ degrees in the attic since this was done in the summer time. The person on the phone was also very helpful and easy to work with. They got it all done in a day. They had tried to keep the areas all clean and protected while they were there. I would recommend them.

From the owner: Our objective at Southeast Cellulose is to provide the highest quality service at the most…read morereasonable price. We are eager to showcase the quality of our services and make you our loyal customer for a lifetime! Our specialties include: Attic Insulation, Crawl Space Insulation, Crawl Space Encapsulation, Knee Wall insulation, Sound Proofing (Bedrooms, Bathrooms, between floors, etc.), Air Sealing, Duct Sealing, Insulating Attic Access doors, Wall insulation, Garage Insulation, Weather-stripping, Drill and fill in existing walls.

Highly recommend Claro if you're dealing with a mold problem. These guys will take your issues…read moreseriously! We purchased a new home where the prior owners had not maintained their 12yo HVAC and the house had a bad smell to it. We learned the HVAC had been leaking evaporant, leading to mold growth throughout the duct work that spread across the entire house. When I called explaining the situation Nick was very knowledgeable and had seen this issue before. He explained the potential health impacts of mold and the safety and efficacy of dry fog remediation treatment. (They have a lot of cool studies you can check out on their website too.) Jason came out to perform testing and he and Nick walked through the home with us to take a look at everything. Once we had results back, they scheduled us within a week for service. What was interesting to us is that dry fog doesn't just treat the visible places where your eye can see mold growth, it seeps into the nooks and crannies throughout the house to ensure what you can't see is addressed too. The pricing for everything was very reasonable for treating the entire house. Nick also had a great recommendation to integrate a de-humidifier directly into our ductwork to keep humidity in our basement-system low moving forward. They then plan to come out for re-testing in 6mo just to ensure we're continuing to stay mold free. Nick and Jason were great to work with and helped us feel better about staying in our house long-term. Absolutely give them a call if you're having a mold issue!

These guys are awesome. Our kids had been waking up with red eyes and stuffy noses for months--we…read morefigured it was just allergies or cold season. Turns out we had mold growing in our HVAC from moisture around the AC coils. We first had a water restoration company come out and give us a bid for remediation because we thought insurance would cover it. Insurance wouldn't pay and we couldn't afford their price so I wen't searching for an option that wouldn't require me to replace the HVAC. A friend directed me to Claro. Said they could fog the house and kill the mold. So I called and Nick and Jason came out the next day. Their bid was 1/5th the price and they would treat the whole house, not just the HVAC. So we did it and I can't even describe how much better everyone feels. The air just feels cleaner and the AC coils look brand new. If you're dealing with mold or air quality issues, call these guys first. Seriously impressed.