We started going to what was Shuppe's Auto a few years ago, as I was tired of getting fleeced at…read morethe nearby Nissan dealership (I'd go in for one issue and it would take them multiple attempts/guesses to fix), and Shuppe's had many recs for their honesty and quality of work. Since then, we have taken multiple vehicles in, for everything from basic oil changes to suspension replacements. An anecdote: there was one time one of my control arms broke while driving and I had my car towed there. They looked into the issue, and Chris called me to let me know that Nissan would probably cover this under warranty, because there had been what was almost a recall, but you had to actually experience the problem first (they wouldn't replace them preventively). I didn't know about this, and they could have just diagnosed the issue and done the repair themselves, and I would have been none the wiser. Instead, they saved me hundreds of dollars. Their work has always been reasonably priced and completed to our satisfaction. I'm glad that Aaron, who had been operating as the main mechanic as it was, purchased the business and is continuing on as Syverson Automotive. I also really like the small shop feel -- if there's a question on the work done or recommended to be done, he's right there and you can actually talk to him. The only negative: it can take a bit to get in sometimes, so give them a call a couple weeks before you might want to be scheduled, if you can.

Being new in the area I wasn't sure where to go for a mechanic. I found Shuppe's on Yelp and…read morefigured to give them a try. I was very glad I did! The receptionist was very very kind and the mechanic that worked on my car was honest and very helpful! I highly recommend taking your car to Shuppe's!

Amazing mechanic. Even if you're not shopping for a new mechanic I urge you to give Oleg a chance…read morefirst. You will not regret it. Nobody can beat his rates and with top quality work.

Horrible experience! Spent over $400.00 only to have vehicle not run and told it would be 3.5k - 4k…read moreMORE to get it in running condition. Who does that? (sigh) "It's not my fault" was the response I received. Their customer service is less than desirable. I will NEVER do business here again and definitely not recommend them ever!

Alex and Jason know what they're doing. Never had an issue with getting my car fixed in the last…read moreyear of going there. Reasonable prices and great service.

Our family has been using Ben's for oil changes and service for years. They are a family owned…read morebusiness who always finds a solution to auto issues. If they can't fix it themselves they always recommend a good service instead.

I cannot stress this enough. Ben's Auto Service is the best shop you can go to. I have came in…read morenumerous times without an appointment and this location has never turned me away. Every time I have came for service, I have been more than happy and fully satisfied. Prices are great, the people are the best ,and straight to the point. You won't leave wondering if the job was done right because you know it was done to the best standard of care. I will always recommend this location. I encourage you to come check it out for yourself next time you need service!

The kindest and most knowledgeable staff and owners in the area. Highly recommended. Best local…read moreauto shop in sun prairie.

Never going back here again. I brought my Kia Soul+ in for a tune-up, oil change, and transmission…read moreflush. The plugs and wires which I specifically asked for were not done, not sure if any of it was done. I did LOSE about 4 miles to the gallon after service, and there is increased hesitancy in acceleration now. I brought in my own oil/filter, AMS, which in every other vehicle I've owned, has INCREASED mileage by 2-3mpg. I don't know what these people got going on, but they certainly do not deserve the high rating they have. Take your vehicle elsewhere.

I lost my lug lock, several places in the Madison area were unable or unwilling to help me, a…read morefriend referred me to south street motors, great service & great people that get the job done efficiently & effectively. Will be my place of choice from here on out.

This Place is Horrible, I go to speak with the General Manager and tell him that my truck is…read moreShaking and Trembling. I then tell him I have parts if you need them as I wanted to bring it to the professionals to diagnose the issue. I then go to pick up the car and PAY $500 . I start my car and the Exact same issue was there! I went right away and they told him and his attitude changed right away! He said sorry we can't help, we were told to just install the parts" they didn't even diagnose the issue they just wanted to make a quick $500! after talking back and forth the General Manager says "you want your f***n money back or what" I then tell him since you want to be disrespectful yes! He said we'll talk Monday and walked away.   Monday comes no call, I leave 3 VM. I went Tuesday and he was very upset that I was there he said sorry the Owner left overseas and I can not refund you until 1 week. Made no sense! He then calls the COPS to my house and says he was scared for his life and Banned me from the shop. Keep in mind I've been going there for 4-5 Years and recommended them many times. I make a claim with the bank to dispute the charges and I get my refund. It is now 12/27/24 about a month later and I NOW I'm being charged $500 again the $500. I said i wasn't going to do the review but all this headache when the GM said we will issue a refund and now they are playing games. So we will be going to court to file a claim. Also i have reached out to the local news and they are looking into it.

Our mechanic retired that we needed a TRUSTWORTHY HONEST REPAIRMAN & FOUND IT AT MIKE'S AUTO REPAIR…read morehere in Sun Prairie WI. He gave an extensive report & photos showing our 1999 JEEP could not be on the road anymore as I was going through a divorce having medical bills I was forced to keep my jeep functioning but sadly the WI SALT RUSTED the underside frame. Mike then helped inspect a VAN we were considering from a private owner to ensure it was a good safe vehicle for the price/milage vs price having more knowledge & experience than we do as previously I bought vehicles from dealerships but being disabled on fixed income I can't be stranded nor had money for any surprised repairs. This was so helpful to us to make sure we invested our money into a used van that will meet our needs for $6600. He gave us knowledge to handle this transaction with the title & checked so we were not scammed as we experienced looking for a used vehicle on CRAIGSLIST....that seller was lying that we caught them scared us because we are struggling it is SAD to almost be harmed that MIKE'S ASSISTANCE took away so much stress that is priceless when disabled, poor & suffering other issues. We gave a TIP he did not want to accept but we insisted telling him to buy lunch for his staff or give them each a $20 bill as I said his kindness helped us so much that he /staff needed a little treat. He is NOW OUR PERMANENT REPAIRMAN. We are suffering by Attorneys committing crimes to avoid liability that we have suffered deeply where Mike was an EARTH ANGEL SHOWING US HUMAN KINDNESS still exists. We moved to Sun Prairie after our trauma & always hearing wonderful things about Sun Prairie citizens.....has been 100% accurate being a BEAUTIFUL COMMUNITY.

This place is amazing! We went here today for a pre-purchase inspection of a vehicle we are…read moreconsidering purchasing. Mike was incredibly helpful, knowledgeable and kind. He took the time to carefully inspect the entire car, helping us not only to pinpoint possible problems down the road, but also to better understand the vehicle's history. You can tell he really enjoys what he does for a living. He also appreciates and treats his customers well! I would definitely recommend him to anyone with auto repair needs.

We had our jeep inspected by Eagan who were so helpful & honest after our mechanic retired. We…read moreread many on-line reviews being so POSITIVE that was our SAME EXPERIENCE with Eagan Automotive. Being disabled & on limited income we needed someone to inspect the Jeep to know if it was safe to drive. Honesty is critical for vehicles when you are traveling on highways with your loved ones. We bought 5 vehicles during my marriage at 1 dealership where we experienced being lied to learning that dealership was telling us our jeep needed a new part that a second opinion told us that was not true. My neighbor told us of their mechanic being honest & not overcharging shared people were driving from other States to have him work on their vehicle. We learned their mechanic quit working for this same dealership but he was at their Madison Dealership shared with us he ethically & morally quit because this dealership owner was charging customers for repairs they did not need to keep money coming in to pay his payroll expenses validated our experience at this owner's second site scared us. He retired that we were looking for a new mechanic that Eagan's Automotive provided us with EXCELLENT SERVICE & were HONEST..... which we read on-line I am giving them my review as the REPAIRMAN you need to go for repairs. They are very busy as a result. BRAVO EAGAN AUTOMOTIVE CREW for being HONEST REPAIRMEN as vehicles must be SAFE on highways with our family member's SAFETY being your #1 priority.

Great service and friendly, knowledgeable staff. Reasonable prices. Our durango had a rattle/click…read morenoise. We took it to Eagan for an inspeciton and found the driveshaft joint loose/worn out. Eagan removed & replaced the part and had the car back to us the following day. Apparently this prevelant design flaw on the dodge durango that hasn't been approved for recall.