I've had a great experience with Franklynn Automotive. They've done work on both my Dodge Ram 1500…read moreand my 2012 Jeep Wrangler Rubicon, and I've been very happy with the quality of their work. They've always been honest and straightforward, their prices seem fair, and they get the work done in a timely manner. It's nice to have an automotive shop you can trust, and I wouldn't hesitate to recommend Franklynn Automotive to anyone looking for reliable and professional service.

I had taken my car to another local mechanic to diagnose a problem with the air conditioner. They…read moremechanic said that a house needed to be replaced, but they were not able to do it because they do not have the equipment needed to evacuate the existing refrigerant 1234yf. They referred us to the Kia dealer, which I knew would be very expensive. So I did some research online and found Franklynn Automotive. I called and described the situation to Steve. He said they likely can handle it, but would start with a complimentary second opinion. After their inspection, they determined that the hose does not need to be replaced and we only needed to refresh the refrigerant, which they do have the equipment for. In addition, the reason the other shop might have suggested the hose replacement was because of a leak related to the axel. All in, the repairs would be substantially less than the dealer quote for work that may not have been needed in the first place. Overall, great experience with Franklynn.

Jeno's fixed the ball joints but didn't fix, or tighten the lower control arms and then somehow did…read morean alignment on my car. Thanks, Jeno's, you lost me as a customer! Too bad I can't give 0 stars. If I drove on the highway or in the mountains your shoddy work could have gotten me killed!

I trust Jeno's to get the job done right. Love their after hours drop off/pick up service. They've…read morebeen helping my family keep our cars running smoothly for years.

THERE'S A THIEF IN THIS SHOP. I really wanted to give these guys a good review, but the techs there…read morehave sticky fingers and now I'm out a $200 knife and have a broken hub cap. That's what I get for assuming the shop had some integrity. Now I know why they have this sign up. These guys will steal and break your stuff and act like it's just part of doing business with them.

Our front end of our 2012 Toyota Corolla needed serious repairs. We took it in on July 22nd and got…read morerepairs completed the following day. Lender car was given until repairs were completed. Very kind, honest , friendly and had reasonable pricing. Thank you Brett , Alex and the Crew. We felt the difference instantly and feel safer.

I came into Christian Brothers Automotive on Town Center with some pretty serious engine trouble,…read moreand the team there took great care of me from start to finish. Will helped me every step of the way--he was knowledgeable, transparent, and took the time to explain my options so I felt comfortable with the decision. I ended up not going with the full engine swap, but the entire process was handled professionally and efficiently. The communication throughout everything was excellent, and I really appreciated how helpful and honest Will was. Overall, I'm very pleased with the service and the experience. I'll definitely be coming back to Christian Brothers Automotive for any future automotive needs. Highly recommend! -Shaffer

I brought my car in for a stalling issue. The initial diagnosis cost $775 to replace a battery…read morecable and add a ground screw, which felt very high. Afterward, I was told the car had multiple oil and coolant leaks and was quoted an additional $3,500 for repairs. On a car worth about $4,000, this didn't make financial sense. When I declined the extensive repairs, there was no discussion of smaller, interim solutions or things I could try myself; the only suggestion was financing the full amount. The immediate next step was being asked to retrieve my vehicle. The shop was extremely busy, and I left with the impression that they prioritize large, high-cost jobs. Disappointed with the experience and lack of flexible solutions, I will not be returning. Update to my previous review: It's been two weeks since I picked up my vehicle, and I have not observed any oil on my driveway. This seems inconsistent with what I was told about the severity of the oil leak issue during my visit. I have checked the oil level multiple times and it appears to remain at the same level. After posting my initial review, I received several phone calls from the shop owner requesting that I modify my review. I eventually asked that these calls stop. Service details: I paid $180 for initial diagnostics, during which I was told there was an 80% probability that the problem was my battery cables. I then paid $235.19 for new battery cables, but it did not resolve the issue. A subsequent diagnosis costing $359.98 identified a bad ground wire, which was then repaired by tapping in a new wire. Additional observations from my service experience: When I collected my vehicle, I noticed what appeared to be a black, grease-like substance on the exterior door handle that was not present when I dropped it off. I also discovered that the front emblem was no longer attached to my vehicle. When I inquired about this inside the shop, staff located the emblem and handed it to me and told me it fell off when they closed the hood. I check my fluids every month, this has never happened to me. There was no offer to repair the damage.

Heather and then James went through everything needed (and recommended) in a very thorough manner…read more Was able to pick and choose what i wanted from their diagnosis. Pricing was upfront and lower than ive found at other local shops. Had one small glitch on an improvised fix and they fixed it immediately at no charge. Ill be back. Scot D.

I don't understand why there are only 15 reviews for this business since Heather and her husband…read moredefinitely know what they are doing while at the same time raising 2 young daughters, a new baby boy and successfully running this business. We have a 2014 Jeep Grand Cherokee that needed a CV boot. Standard repair procedures these days is to replace the entire axle, and if you want to do it cheap, it will be one from China. You can't get a replacement CV boot from Chrysler. Anyway, she has a supplier that DOES replace the boots and rebuild Jeep axles. So, basically our axle was properly rebuilt rather than using a cheap foreign replacement at a reasonable price. That was a much better result than I expected and I couldn't be happier. You may have to wait a week or two, but its worth it. Also, they respond much better to texts which works really well.

Ken was so great from the start. My car broke down and he said come on over we can look at it…read moreright away. Everywhere else had days out wait times. I went over and Ken was extremely friendly and helpful. They diagnosed what was wrong and they began working. It was a a couple hour turn around. Excellent service.

I had set an appointment with pride auto care to get some work done on my vehicle and when I talked…read morewith them over the phone explaining what needed done they said that they could do the work with no problems, so I took time out of my day 45 minute drive to go all the way down there and it was a waste of time. They said they couldn't help me and that I needed find another shop,This is the most ridiculous thing I have ever encountered!!! worst experience ever. I would not recommend this place to nobody. VERY VERY bad customer service!!!

I want to say thank you to all the staff at this repair shop for going above and beyond with fixing…read moremy expedition , and I also want to say thank you to bob who was very communicative with letting me know what was going on and what needed to be done ! Thank you again for being rock stars and getting my expedition back on the road !! Thank you all

Car was not fixed probably/completely.. 2000.00 dollars to…read morehave something break that was supposed to be fixed, wires dangling... Not recommending to my worst enemy.

Mobile mechanic that doesn't overcharge? Check. Able to…read moresqueeze a smallish job in? Check. Will I call again? Check, Owner and an apprentice came out to me for a new starter. I paid for the parts up front, then labor after arrival. The work was fast, both were personable and funny, and explained another quirk of my new to me old car. From dead in driveway to driving to work in three hours.

TJ is awesome. Very communicative. Very fair price does great work. Got my mom's car back on the…read moreroad without a hitch. Thanks so much for working with me. I'm definitely gonna have you back for some more and I will recommend this guy to anybody hard worker! He allowed me to supply the parts and he installed them for me. Save me easily $1500 from taking it to a mechanic shop. Didn't leave a mess or anything and made a couple recommendation as well based on what he saw. Thanks Timothy!!!

my car broke down late at night and two goats came so quickly and helped me out of a tough…read moresituation. super respectful and really reasonable with the price. so glad i could find somewhere i finally trust:)

Good quality work and friendly service. I appreciated that they explained the repair before…read morestarting. Everything went well, although the overall process could have been a little quicker.

Graham who runs this location is awesome. We have rented from him twice. He makes the whole renting…read moreexperience fast and easy. They've had cars available with a couple of days notice. The location right on South Wadsworth is so convenient for us. All in all a great experience.