Great experience having our car detailed by Evan. He was extremely knowledgeable and took great…read morepride in his work. Went out of his way to make the process convenient for us. Could not be happier with the quality and value. Highly recommen!

Professionalism is lacking here…read more Had a detailing scheduled for Tuesday it was cancelled and rescheduled to Thursday at 5pm no problem. I text the detailer at 5pm on Thursday asking his eta because he never contacted me. He said his detail is over and he has to reschedule because the sun is setting. I needed my car detailer before Friday. If you can't get the job done for one reason or another - please give me an early heads up so I can book somebody else - not let me know at the time of appointment you can't come.

The mat cleaner machines!!! Thats what sold me!!! And the employees are great! Plus they have…read morecar scents and cleaners for the inside!

Great place to wash your car. Vacuums are super good. They had tools that helped get the dog hair…read moreout of the carpet.

On time, polite, took his time, and very thorough. The entire experience was easy and super…read moreconvenient as I kept on working inside. I would absolutely hire him again for my other cars.

The gentlemen that came to clean my car were very kind, and it's nice that they drive to the…read morecustomer. I wish that when they had been communicating to me over message about the detailing they had brought up that I would be expected to provide water and electricity for the service. Unfortunately, because I rent, I was unable to do so. I did ask them if they could clean the ceiling of my car and the seatbelts and they assured me it would be no problem. When they were done (about an hour and a half) I came and felt pressured to answer them immediately as to the cleanliness of the car. When I got a chance to look into my car and see their work they had already gotten into their car and drove off. When I looked into my car I saw, not only were the seatbelts and ceiling untouched, there was still dirt in the trunk. There was a spot in-between the trunk and the back seats that they totally missed. This I would understand if they were inexperienced, but I didnt pay for someone to practice. I was looking for my car to be genuinely detailed. For the $100+ cash I payed I received well-shampooed carpets and mats. I wish they had been upfront and honest about what they would clean. In the future I will look to other places for detailing.

Joe and Chucky were amazing to work with! Great customer service and communication. Very respectful…read morewhen coming to my home. Detailed both vehicles in no time. Easy and amazing work! Thank you!

Joe was responsive and professional. He also was prompt in following up with additional information…read moreI inquired about. I definitely recommend him!

We needed an Interior detail of our Subaru crosstrek, it smelled like a stinky teen when I took it…read morein. They did a great job! 5;hours later, the car looks and smells like new!

Just a terrible experience where I wish I could give 0 stars. Would highly suggest a professional…read moreover this illegitimate and corrupt company - from long waits, damaged cars, to price gouging, and even pushing customers towards more expensive services that are not needed. For reference I spent over $650 on two details this week, both experiences were terrible. First experience they lied and said it would be a 2 hour detail tops, but resulted in a 6.5 hour wait time. The main problem being the detail on my BMW X1 over the weekend. I took it to be cleaned and detailed. Upon getting into my car to return home I noticed a black impression mark on the Navigation screen. Upon further inspection I was able to determine that the screen was cracked due to an employee pressing too hard on the screen while cleaning. I returned to the car wash and approached a Team lead/Manager on site to show the damage. They promptly called over their team and switched languages so I could not fully comprehend their conversations. But I was able to understand about half where they made rude and insulting comments about my Fiancé and my family. They then called a few days after the incident and first offered Half the price of a replacement screen or store credit towards another detail. I refused their offer asking for the full value of the replacement. The kind secretary requested our VIN to call the dealership to inquire about a replacement. Mentioning it could take a couple more days to get this resolved. I patiently provided the information and expected the owners to properly seek out resolution and make our car whole again. About 1 hour after my initial phone call I received a call from the onsite manager saying that they were now not going to offer any remedy to the solution as they feel that the Screen was already damaged. Funny for them I have pictures that counteract their insults and prove that their employee damaged the car and now is refusing to pay for the repairs. Save your cars and don't visit this business. Cannot even begin speak to how insulting the on site managers have been through this process.

I had a great experience at Bears today. I messed up and thought I didn't use my free wash when my…read morehusband said we did I tried to pay and they said it was OK anyway. Thank you!

I've debated whether to write this review because part of me felt I should just accept the…read moreexperience, move on, and find another place to have my car cleaned. However, I believe the public should know about my experiences during my last two visits. I've been coming to this car wash for years and have never had a complaint until recently. Unfortunately, my last two visits have been extremely disappointing. The first time, I brought my brand-new car in for a detail because static was attracting dust and debris inside the vehicle. I paid full price for the service. They washed my floor mats, but they actually came back looking worse than when I brought them in. They then called me over because I have an electric vehicle and said I would need to drive it through the wash myself. No problem. After I drove it through, I parked it and expected the interior detail to be completed. I sat down in the waiting area, and before I could even get comfortable, they called me back and told me the car was done. The interior had barely been touched. I was frustrated and told my husband about the experience. Since he speaks Spanish, we wondered if there had been a communication issue. He took the car back, and they explained that because it's an electric vehicle, they weren't comfortable driving it through the wash and were concerned about damaging the touchscreen. Fair enough--I wasn't going to fault them for that. However, my husband did have to stand there to watch them do just the basics... wipe down the cup holders and dashboard. A few months later, we decided to give them another chance. Last weekend, we returned and again paid for their top-tier cleaning package. We fully expected to drive the car through the wash ourselves and understood that they might not clean the touchscreen. The business was very busy, and we were patient about the wait. However, we then watched one of the employees drive our car through the wash, which directly contradicted what we had been told previously. Again, we gave them the benefit of the doubt and assumed their policies had changed. After waiting roughly two hours and watching no one work on the vehicle, we finally saw an employee walk over, spray part of the windshield, wipe only half of it down, and then tell us the car was ready. When we got to the vehicle, it was obvious that almost nothing had been done. The touchscreen looked scratched, the windshield had only been partially cleaned, there was no tire shine, and the overall vehicle had clearly not received the service we paid for. We also noticed that the same towels appeared to be used from vehicle to vehicle without being changed. As a customer, it's concerning to think that dirt and debris from one car could be transferred directly onto another vehicle's paint. To be clear, this is my daily driver, so I wasn't expecting perfection. But after paying for the highest-level service and waiting two hours, I expected at least a basic cleaning. I'm not sure what has changed over the last year or so, but the quality of service has declined dramatically from what it was. Based on my experiences, I cannot crecommend this car wash to anyone looking for quality service or even a basic level of attention to detail.

100% recommend! My vehicle is so clean it looks brand new and the tint is AMAZING and definitely a…read moregood price!

I've known Ulises through my community for a while, and he's truly an amazing person who genuinely…read morecares about his customers and always goes above and beyond. I recently took my car to him for detailing and window tinting, and I couldn't be happier with the results. The quality of his work was outstanding, especially for such a great price. This is a business I'll definitely continue supporting, and I'll be recommending him to all of my family and friends. Highly recommend!

Amazing at what she does! My daughter's car had Christmas bulb stickers on her car that were…read moreimpossible to remove. I thought we just had to live with them. Nope! Ana worked and worked at it and removed the stickers and the marks made by them. Ana was very good at replying and communication. She made me understand everything she would do. The price was also very reasonable! If you need a detail service please call Prisim detailing!

Detailed our two cars and they look amazing! Friendly and…read morefast response time. Will definitely be rebooking!