The reviews about how terrible a business this place is right on point. First, I went here for my birthday with my 8 year old son. I didn't know you have to pay for EVERYTHING! Not one single game was free. I thought they were going to charge me just to walk. Secondly, this place is extremely racist toward Black and Brown people because most of the workers are young white people. They are unfriendly, unhappy, and unwelcoming. It is not a warm environment. That was my first and last experience and trip there. read more

Birthday celebration in Fort Wayne was just what our grandson wanted Spend the time with nonni an pops and all the family It's a great place to take kids but it's good for the kids too Food was great read more

We got a package deal and they did not tell us you have to reserve times. No one was in line for the go carts and we couldn't go. We couldn't do the ropes thing we paid for because no one was by it to let us in. Basically we paid for a fun day with kids and got ripped off because we could no longer schedule anything. Hopefully you get better help than we did because it really ruined part of our day after spending so much money here. Poor customer service. read more

SCAM ALERT STAY AWAY Lanes are oiled to the extreme to prevent any hooking or fun while bowling. Tricks are being played with the house balls and pins. It would be interesting to take a level down the lane and see what the results are. You have to pay by the hour, $35 for one person to bowl is a joke. I bowled for approximately 15 mins and got quickly bored because the game is rigged and asked the guys at the counter "do you do refunds or will a negative Yelp review, suffice?" "Well my boss will probably be mad but it looks like the Yelp review" NO CUSTOMER SERVICE RIP OFFs Look elsewhere in town for bowling. read more

Crazy Pinz Entertainment Center - Sign. - Bowling Near Me - Fort Wayne, Indiana

Unfortunately had a bad experience. Super long waiting list to bowl. However, 8 lanes open. Mgmt says they give persons with reservations a half an hour or so before they move to the next person on the wait list. Really? You have paying customers right here now. So, ok, we went to go karts instead. Approx. 9-12 people in line, but we waited for a half hour and it still wasn't time to ride. It was very obvious there was a "training" issue with the Staff trying to run the go karts. Went to talk to the Manager about the situation and I was told "no refund", arcade card only. Again, really? Wouldn't it be better to make a customer happy rather than making the customers angry? I wouldn't be writing a bad review if Mgmt would have worked something out rather than us leaving mad. Won't be going back. read more

Where do I even begin? The customer service was less than mediocre and the prices are outrages. the food is very overpriced for the quality. the main issue I would like to address is the unsanitary condition the place was in. The floors where the bowling alleys were were absolutely disgusting. so many clumps of food and sauce and drinks spilled and dumped all over the floor, I could not even take a step without stepping in something. The bowling balls were not orderly at all. People were not made to return bowling balls to the rightful spots and kids were rapidly running around and getting multiple balls stuck in the gutters of the lanes. Absolutely ridiculous. there were times we couldnt even find a ball to use. the chairs were all dirty and greasy and the bowling balls were absolutely disgusting as well. My hands were super greasy everytime I used a ball. Do better Crazy Pinz! read more

Unsafe, hostile environment. Security needed. You could improve by telling patrons who use profanity, threats and intimidation to others to leave. When you don't, you send the message it is acceptable behavior in your establishment. Posting your policy clearly on the front door and desk might deter those behaviors as well. Clearly management can't manage certain situations: hire security or call police as needed. It is actually illegal in Indiana to threaten bodily harm. It is also illegal to intimidate a patron to leave a business. I went to management telling them what was happening and they acted as though they didn't care. They would move our family to another lane. No, I'm worried about getting "knocked the F*** out" (I did not say these words. They were the words from the threatening patrons). Managment took the side of the uncivil patrons by allowing them to stay while the threatening patrons intimidated us out. They followed me to the counter using profanity while I was explaining the situation. I was threatened by 3 individuals that if I so much as look at them, they would knock me the blank out. This was after politely informing the woman with the four older boys that they were in the ball pit telling my 7yr old and her friend that they needed to get the F*** out and shut the F*** up. The girls came out bawling scared. The woman went off on me rather than set her boys straight, appologize, and leave as I would have done had it been my family. I only told her as an opportunity for her to help correct the situation, not to become a target or escalate. Crazy Pins you lose reputation as well as valuable business in your unsafe and unprofessional handling of this matter. I should have called the police. Very, very unsafe and disappointing experience. Having hand sanitizer available would also be appreciated. Our kids got severely sick after our visit with a stomach virus and pink eye. Our daughter went to ER from the sickness. You should also sell/reload arcade cards in your rewards room or offer a self-reload machine. Make it easy for the kids to reload their cards and you make more $. Win/win. Standing in line for 10+ minutes to reload doesn't make sense when your rewards room/ attendant is not busy. read more

Food was good, staff was nice and enough room for our basketball team to sit together. Boys enjoyed themselves.

My husband and I just had a birthday party for our son here, and we were so pleased with everything! The kids all had a blast, the pizza was delicious, and the staff (especially Kieran) were so nice and accommodating! I highly recommend this establishment for anyone looking for a fun place to hold a party for their kid! Heidi T. read more

I have been here before with out of town friends and their kids to bowl. It was a positive experience pre-Covid. We got a bunch of appetizers and rented a lane and shoes and killed a few rainy day hours in the cool air conditioning. Recently though, (post-Covid) I brought along five teenagers and two toddlers to explore all that Crazy Pinz has to offer. We were NOT disappointed. Laser tag was a huge hit. So was black light mini golf, VR games, a laser maze, the high ropes course, the arcade games, the ball pit for little kiddos, and that's what is available in addition to bowling! They also have a full bar, eating areas throughout the facility, many friendly knowledgeable staff members, and a chill luau theme throughout. I actually left there pumped to come along with my husband next time. I think we would have a ton of fun sans kids. That's what I liked the most about this place. It is appropriate for ALL ages and is entertaining for everyone. We had pizza and a fried chicken salad. Both were good and would order them again. Can't wait to go back! read more

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Every time we come here the food is good, portions are big, drinks are strong, and employees friendly. Our kids love the games and activities. It's never overly crowded. Great place to come for a family night or bowling with friends. read more

This Place is absolutely huge! The amount of things to do is practically endless and when you get hungry or thirsty your choices are vast. Looking forward to bringing my wife here to beat me in Miniature golf then maybe I can beat her on the go kart track! read more

Good, not great. The entertainment they provide between the arcades and bowling and golf and whatnot were really fun but you just wait in line over and over again for every little thing you want to do. in two hours weve done one big thing and waited in line 3 times. The food and staff are great but the waiting gets old fast. read more

Best place to take your child and ya know what even an adult can have fun especially after the new upgrades, their mini golf course is beautiful, and their bowling ally's are fun for the whole family, they have a nice variety of games in their arcade , and my little brother and cousin LOVED their new go kart track, I even saw some adults having fun in the go karts. Their laser tag arena is also very nice , and the staff are generally very helpful, now the negatives are the lines to get tickets for the various activity's on weekends can take upwards of 40 mins or longer , as well as the climbing fun house for kid is not the cleanest, but tbh it's not the dirtiest I've seen by far either. They also have decent food read more

Terrible!!! Put my name on a list having the workers say a 2 hour wait time leading it to be 4 hours and still behind others. i looked over at the lanes and half of them are open and the workers aren't letting people get in the open lanes. Terrible terrible terrible. Wont be coming back again. read more

I went here for a group event and had a lovely time. I also returned the following day b/c a friend was in town that had a 10yo kid. There are things for both kids and adults to do - so it seems fine to me. There is a bar in there so that the adults can relax a little (i.e. get a drink or two) and then the food stuffs were just fine (and what you'd expect - not awesome, but bar food that was edible). The steel drums on the way in/out are pretty annoying though. Really, steel drums in FW? I don't think so. read more

I Like the bar, One of the lanes we had (last or next to last) had a serious problem with being level.. The kids were using the ball ramp and the ball would reach the near the end of the alley when it would veer right to left a good 8 inches.. was quite something to see.. Other than that, it was clean and the noise was pretty typical for any bowling alley.. Got scrooged on our time when the lane went down for about 10 minutes and they did not credit that time back to us.. read more

Horrible customer service, I specifically asked for a lane, was lied to and told that lane is unavailable. It's run by teenagers. We bought our own shoes. We were basically interrogated, because we wouldn't rent there nasty shoes. No one cleans the bowling balls, so if you want COVID-19 come here. I'm done with this place, they play lame music, the restrooms are horrible. The bowling lanes are warped. Everything is overpriced! read more

First time in all year and we felt discriminated we were a big group of 6 the building was empty and they only gave us one lane and refused to give us another lane , when only two other people were bowling. Extremely rude people who work there how do you expect your business to succeed if you push away your only cliental very disappointed. read more

We had a staff hangout here and it was a blast! Good pizza, bowling and drinks! The private room off to the side was a great area! So much fun and a great atmosphere! It's clean, rental shoes didn't sketch me out, enough bowling balls for everyone and the price of alcohol was decently priced. I didn't pay for the evening but still felt like it was a good experience. read more

A giant funhouse! A good time for kids and adults. The staff isn't very knowledgeable about things, but the managers are very good. Get here early because there's always a wait. Food is ok, drinks are cool, service again is just mediocre. read more

We took my 11 year old son and 2 friends to Crazy Pinz for his birthday. They had a great time. It was our first time there. They do have a Friday night special for $15pp for unlimited bowling and laser tag. My 8 year old daughter loved the ball pit / climbing area. She had to be less than 48 inches to go in there. They didn't make us pay for that for some reason. Some of the areas were closed due to new construction. I'd look for specials or coupons online as it could be pretty expensive. We got some pizza and some waffle fries while we bowled. My family ate the pizza but weren't overly impressed by it. I compared it to like a Chuck E Cheese pizza. My husband and I got a couple drinks from the bar. His was much stronger than mine. We'd go back. They have some good specials during the week too. My daughter now wants to go there for her birthday. read more

Went there last night around 4:30 to bowl and plenty of lanes open but they put 4 lanes together and the people next to us don't know bowling etiquette to wait for bowlers to bowl! Been nice to separate the lanes. The pizza was terrible and beer room temperature. The bar area and kid areas are great though. Temperature was hot too! Bathrooms needed attended. read more

Complete crazy!! not organized people and kids screaming running around with no parents watching them!, I spoke to a manger I traveled all the way from Michigan to bowl and they would not let you have reservations, three lanes were open would not let us bowl, they were open over 1hr., I did stay with my granddaughter to play games and we went to exchange for prizes as I did I walked into a window that clearly appeared to be a door way, I hit it so hard the building shook and every one stopped to observe, I big bump formed on my head it was loud, I am not a kid I am 52 years of age. I spoke to the manager on 2-24-2018 , 8:15 to be laughed at, and told oh yeah thats happens alot we are working on that to then stated that usualy the kids do that, then asked if I wanted ice for my head? I was nearly knocked out!! there no entrance or exit sign to show were the door way is to the prize room!! the manager left, I decided to make an accident report and asked the desk people they said they would contact the manager he would not come to the desk!! I was very unhappy! I woke the next day with sore neck and back from this it was not a simple bump!Unpleased!! I am aware there is a camera in the same area Type a message... read more

Lots of options (mini golf, arcade, laser tag, laser maze, bumper cars, ballpit/slide/tunnel area, bowling, and restaurant). Prices suck unless you get in on a special (then it's very fair). Facility was fairly clean. I'm not a fan of the player card because using tokens is easier for kids to track. Food was good, not great, but ok for this type of place. Server was nice but poorly trained and easily frazzled. The play area staff were unfriendly, non-conversational, and looked absolutely miserable. But, my kids loved going and we will likely return. read more

We got family membership this winter. It was a blast. There is some construction right now: they are adding a ropes course. Sounds fun. The way to go is to get a membership or go unlimited for 1, 2 or 3 hours or all day. The arcade could use an update, but still lots of fun for grade school kids and younger. read more

Crazy Pins was ok for my 1st time, date night with hubby. The price for bowling was good and fair. The cosmo bowling was up and I enjoyed the mix of music they played and how they kept it clean for the kids. Staff was nice and friendly. However I really didn't see an older supervisor around to monitor the high school staff who, while are young and were having fun working the late shift, service was slow due to them playing around. It took a long while for my food to come out, the young man at the front desk did not greet us until he finish his convo and throw a nuff ball at another employee, and the server for bowling never came to our table. I had to visit the food area to finally get service. We had an ok time but service could be improved if a older supervisor is there to make sure the staff is working. I'm sure I will be back and I hope to have a better review then. read more

So calling a few weeks in advance to reserve seating for a group game watching got us what? Showing up and being told after ordering food and drinks they are closing in 90 minutes for a private party! Not good business... read more

I wasn't going to write a review until I went to recharge my kids card. The girl rang me up, took 5 seconds. I slid my card. It asked how much tip I wanted to leave... My thought was "none" (she wasn't my waitress - do you tip the checkout person at the mall?). But my tip options were many, and NONE of them were zero. For NO REASON, I'm paying an added $2.50... whatever. Also went to leave and some guy and his gf were smoking weed in the car next to ours... WITH THEIR KIDS IN THE CAR. I made a loud comment and he just smirked. He got out, shook his head and went inside with the kids. Super classy. These things just... make me not want to go back. read more

I had the absolute worst service from every employee I came in contact with this past weekend. The front desk staff were more interested in talking and goofing off than helping me. Our server on the lanes had no idea what she was doing, she knew nothing about the bar, and she was talking to and goofing around with her friends on the lane next to us. We never even got some of the things we ordered. To top it all off, my friend and I went up to the bar to get drinks. We asked for absolute citron and soda. The bartender gave us kettle one and charged us for the higher quality liquor that we didn't even ask for. Definitely don't care to go back after this experience! read more

They are running a Sunday special, which includes all you can do bowling, mini golf, bumper cars and ball pit. The kids had a blast. Nice family bonding and entertainment. read more

Good place to take the kids and a good place for the adults to relax and have a drink as well. Fun tropical theme.

Lane 2 is broken. Completely ruined my bowling experience. I might not ever go bowling again

Has a great selection of Games and Entertainment. Be wary of the prize winning games. Went in and played the block game where you stack to the top and win a prize. The first time I played I won the top prize and did didn't drop so we had to call the Manager over, after about 10 minutes she managed to open the game and hand me my prize which was a PS4 game. My friend and I then walked over to the game where you move a key around and stop it to cause the key to move forward and drag the prize forward in order to drop. Because I'm good at everything I do, the first time I tried this game I also Won the top prize and it did indeed pull the prize forward which just so happened to be a pair of $300 beats headphones. The prize didn't drop as it should have again and left it slightly crooked in the game. Now this game is very very difficult to win and those only with immense skill and luck can do it. Both of which I have. I walked over to tell one employees what happened and he looked at me and smirked and said he'd call the manager. After a few minutes he said that she said the item must fall even though I clearly won it fair and square. The arcade is good and fun but stay away if you have skills, and expect to get the prizes that are so rightfully yours. read more

over rated to packed and too loud to have a conversation with someone if you are on a date night. The bowling looked fun maybe we come back another night and give this place a second chance read more

Be ready to spend some money and try to stay clear of the joint on Saturdays where it is super crowded. Can be fun, but it makes me wish that FW would get a Dave and Buster's more and more. read more

As avid bowlers, my boyfriend, his son and I decided to go bowling here. We have never bowled here before and were excited to go. The establishment had a great fun and family atmosphere but we were highly disappointed about very dry the lanes were. We could not hook, spin or even get our balls to do right. For 30 dollars for an hour and crappy lanes, we wont be going back. read more

If ya like metal shavings in your drinks go ahead and drink at the bar. More power to you. Will never return to that place. Not even worth the one star. read more

How this dump stays in business simply amazes me !!! We had a coupon so it was all FREE !!! I still felt cheated !!! They had absolutely no usable balls !! The pizza was horrible !! The beer is served at room temperature !!! I luv less than a mile from this dump n would never go back !! Even for nothin !!! Thanks for less than nothin Lazy Pins !!! read more

We had a birthday party here for our son. We're from out of town, so we kept our fingers crossed that it would be good. And we had a fantastic time!! The staff was kind and courteous, the food was good, and we had a great deal for all that we got. So much fun!! read more