We purchased a spa from Paradise Valley Spas this year. Everyone we have worked with from Paradise…read morehas been so kind and helpful. We love our hot tub, got the perfect size for our family and it works perfectly. Adriana C. got our delivery and everything scheduled so quickly. Dan our sales person was super helpful, always got back to us, answered all of our questions. Justin came out and gave us a demo, so thorough, didn't even mind that we got him wet during the jet demonstration. Explained everything so clearly. thank you all.

Hands down, the Best Service you can get! What a great bunch of people to gather, to help tou…read morechoose and maintain your spa. First of all, Dan DeBow was the Best in helping us understand what we needed and if it was really what we wanted. He was always there for our questions to be answered. We really appreciate him. Secondly, we had our spa serviced by Service Manager, Justin Hawbaker. Now this guy knows what he's doing and doesn't mess around. He is super friendly and gets straight to the point to what you want to know about your spa when it is ready to be used. He will even tell you things and tips that you should know and didn't even have a question for. Super informative! We are so lucky to have purchased this spa from this store in Concord. They have made us feel comfortable and at ease!

We chose Hawkins to build our dream pool…read more After researching other pool companies, we chose Hawkins to build our dream pool. We did have the benefit of experiencing a Hawkings pool though a friend who was very satisfied with Hawkings, so we too entrusted Hawkings to build ours. From the design, through the construction and material choices, we relied on Hawkings for their opinions and expertise and I am so glad we did. The pool turned out awesome. We have a relatively narrow back yard, and it was slightly sloped as well so I wasn't sure what could be done design wise. Jeff designed a lap pool that tucked up nicely the backyard fence garden and retaining wall. He also designed a beautiful concrete paver patio that extends from the back of the house to the pool. The pool dimensions turn out to be 48' long by 8' wide 3.5'-4.5' deep. A perfect 1 lane lap pool. We relied on Jeff for all of the material suggestions, the Tahoe blue finish with blue tile work and dark gray auto-cover finishes the pool nicely. A major concern I had was how to get an excavator down our very narrow side yard. As it turned out, we had to temporarily remove our air conditioning unit to allow for a small 4' excavator to allow access to the back yard. Since the construction started mid September, we only had one day where we missed the A/C. It only took 3.5 days to excavate the pool using this small excavator. Gary our project manager was always available and when it came time to put in the pool equipment, we changed our minds on its location to the opposite end of our yard. Gary and team were able to rally around this change in requirement and accomplished this task without delaying the project. The rest of construction went smoothly. We were swimming by the end of January in our heated pool. Absolutely awesome. In addition to the lap pool we had a patio build that extended the entire width of the house and from the back doors all the way to the pool's edge. The team built a very smooth and tight paver patio that drains very fast when it rains. We are very pleased. I can't say enough about the professionalism of all involved with this project. I would highly recommend Hawkings Pools / Dana Lund Landscaping and all the subcontractors used who specialize in pool construction. If you want quality, then Hawkings is good value.

We just wrapped up on pool install with Hawkins and are so pleased with the process and result. We…read morestarted getting bids for pools back in 2022, and after kicking tires for 2+ years, finally contacted with Hawkins towards the end of last year. Their bid wasn't the highest or the lowest, but given their reputation in the area, and having met with the John Rose to discuss the project, we felt most comfortable with them, and saw their pricing as having the most value. Once we contracted, they quickly got our design together, and submitted to Walnut Creek. John had warned us on WC's turn around, and they were able to secure the permit earlier than they had warned. At the start of the project John arranged a meeting with his team, and the excavators to make sure everyone was aligned on the exact location, and all considerations were taken for the final elevation of the pool, drainage, etc. Our project was managed by Gary, who as as excellent a communicator as I've experienced with a contracter. We always knew what was going on, and what was coming next. As the project went on, we also decided to have our full backyard designed by Hawkins. We had already met with Jeff Jones for the design of our pool, and materials selection, and had a ton of trust that he would design backyard layout that we would love. We could not be happier with what he put together and the end result. Steven was also wonderful to work with, and kept us in the loop on upcoming steps and when we needed to take action with decisions for the project. Every crew that showed up, including excavation, steel, plumping, electrical, and gunite were all professional and from everything i could tell provided great workmanship. At the completion of the project John circled back with us to walk the job and make sure everything was delivered as expected. Thank you Hawkins team, this was a big investment for us and with that come a lot of nerves....we could not be happier and are looking forward to years of enjoyment for our family!

This store and the people who work there are always so helpful. They test my spa water and give me…read morepractical tips for maintaining my hot tub. Plus very friendly. Wayne is a pro! I highly recommend.

Every single time I visit this store Mindy and Wayne and everyone who helps me are absolutely the…read moremost helpful, courteous, knowledgable, and friendly employees. Their product knowledge is amazing and they help me with testing my water many times. Best team members and store, especially Mindy and Wayne.

We are very happy with All Clear Pools. When we have a problem and call the office they show up…read moreright away to solve the problem. They also always show up to clean our pool. Everyone we have spoken with over the years has been friendly and very accommodating.

We used them for many years, and they did not value our business at all. No communication. Never…read moretold us what needed attention. Didn't even respond when I gave them a 30 day notice. They just stopped coming.

I have used them a couple of times for a full drain and clean, and will continue to use them in the…read morefuture. Ricardo is super responsive over text, and was able to accommodate my schedule changes!

Excellent "No BS" service. Ricardo is super responsive, honest, reasonably priced, and nearly best…read moreof all: on time -- and providing great communication all the way. This is the second time we've had him out to help us and at this point we wouldn't go anywhere else.

My home warranty sent over Aquapro to assess my leaking pool filter. Aquapro falsely reported that…read moreI needed "modifications" to install the new filter so that they could charge me out of pocket charges of $500. I had two other contractors give me quotes and state that no modifications are needed. Jason at Aquapro admitted that this is how they make money on customers that the home warranty sends them. They add vague "modifications" that aren't covered to the work-order when nothing actually needs to be modified so they can charge out of pocket charges. I told my home warranty and provided proof from the other quotes I received. Both Aquapro and First American Home Warranty are cheating their customers.

First American Home Warranty First sent me to a really bad pool company and I made them get a…read moresecond opinion because the first company was a huge scam. They then sent out Aquapro and it was a huge difference. They were professional, they actually answer the phone, they solved the problem I was having, and they didn't make me feel like anything was my fault or something that I needed to figure out. They did it all. Highly recommend great service great company!

Horrible. Avoid at all cost. They don't come regularly. Their pool techs come and go like a…read morerevolving door. They don't supervise them. They will just drive to your house walk in the gate and back out without cleaning your pool...but of course they still invoice you. This is the state they left my pool in.

Great company! Really nice owner. He's the new owner and really cares about his customers.My pump…read morebroke and needed to be replaced. The owner came to my house and had my pool back up and running the next week. My pool always looks great and Im happy with the service.

I rarely write reviews, but I found this company to be extremely easy to work with and very…read moretransparent about the work they do. Within the week I was their new customer. We were looking for a new company to do our weekly pool service in Walnut Creek. A friend suggested her neighbor's business Skim N' Dip. The reviews seemed good and I was prepared to be a little persistent as some reviews indicated. I was pleasantly surprised with what followed. Mark returned my call the next day and I found them very transparent about their fees and what is covered and what is additional in their various service plans. They also wanted to know about the equipment I had and asked me to send pictures, which I did. The day I sent pictures, Steve stopped by to check out the pool and the equipment and answer any of our other questions. We found that 2 other people on our court were already their customers even though we are 10 miles from their business. Their prices are very fair and they offer a discount if you pay several months in advance. So far, I think the service and transparency has been outstanding. Very highly, highly recommend!

Some of our pool solar panels were leaking and just suffering from "old age." Nick responded…read morequickly to our call for help (some businesses did not respond at all), came out to assess and set a date to get the job done in a very timely manner. His rates were reasonable and he was professional and easy to work with. We highly recommend Skim N' Dip!

Wow amazing service Wilson the technician-detail oriented, got our old fireplace working safe and…read moreclean. Can't say enough how pleased I am!

I am disappointed with their policy. I needed a remote replacement. I was advised I would have to…read morepay over $400.00 for a full inspection then the price of the remote. I am a repeat customer and was told there was nothing else that could be offered to me. I Paid for a full inspection 2023 or 2024 and the year before had an inspection as well. I was told it's not needed every year unless there are problems. But their policy now is of such if they touch my insert, even removing the glass to hit a reset button for the remote they would have to do a full inspection. So total Cost would be close to $600.00 when all that is needed is a remote. I did find a company to Come and handle the remote only but I would have rather stayed with Fireplace Tech. Disappointed