Came here with all my pool sweeping equipment, not knowing what I needed. The staff was incredibly…read morefriendly and showed me what I needed and how to hook it all up. I got home and everything worked perfect. I definitely will be back!

Very convenient location if you are in Lafayette. Great service. D took extra time and helped me…read morelook for a hard to find part, she is great. Also, free pool water testing is nice!

I have used them a couple of times for a full drain and clean, and will continue to use them in the…read morefuture. Ricardo is super responsive over text, and was able to accommodate my schedule changes!

Excellent "No BS" service. Ricardo is super responsive, honest, reasonably priced, and nearly best…read moreof all: on time -- and providing great communication all the way. This is the second time we've had him out to help us and at this point we wouldn't go anywhere else.

they have taught me how to keep the pool chemistry at the proper readings, taken care of the pool…read morewhen we travel and always have the correct advice on what parts I do and do not need. have all necessary chemicals in stock and prescribe appropriate usage after free in depth water tests. and good people with which to work.

It is not a reliable company to trust on! I have them coming…read moreseveral times to my client in order to fix a issue and they scheduled me and canceled me without letting me knowing. I went over there and schedule one more time with them for today June 16 noon time and it's already 6 PM no one showed up I did not receive any call and they want to charge $400 for small pieces of plumbing. I am not satisfied with them the customer that works with them for a couple of years saying that he wished that there were more options but there isn't.. The son of the owner insured me that everything is going to be okay and he is in personally going to take care of that ... no one called me no one showed up the problem is still a problem! Thank you for nothing and for a lot of headache. Bad service!

Eduardo was very polite and very respectful of our property. He was efficient and professional,…read moregreat job cleaning the tub!

I have been using California Spa Service for over 20 years. They are dependable and excellent in…read moreevery way. I highly recommend this company!

Great experience for purchase, delivery and Spa Care in-service. Benjamin was excellent for…read moreflexibility in scheduling, teaching and demonstrating spa care. Highly recommend to others

Dustin provided us with all the information we needed when making the important decision of…read morepurchasing our new hot tub. Everything has been done as promised, and we could not be happier with the installation process in our backyard. Today we had Benjamin over our home, for what we the tutorial. He took the time to talk to us about all the aspects of our new hot tub, from how to operate it in detail, while also educating us about the benefits of having a saltwater tub. Ben was very professional, and it's easy to see that he really knows what he's talking about. We can't wait to enjoy our new hot tub along with our children and grandchildren, whom we are lucky to have in our Neighbourhood. Thanks Dustin and Benjamin!

We purchased a spa from Paradise Valley Spas this year. Everyone we have worked with from Paradise…read morehas been so kind and helpful. We love our hot tub, got the perfect size for our family and it works perfectly. Adriana C. got our delivery and everything scheduled so quickly. Dan our sales person was super helpful, always got back to us, answered all of our questions. Justin came out and gave us a demo, so thorough, didn't even mind that we got him wet during the jet demonstration. Explained everything so clearly. thank you all.

Hands down, the Best Service you can get! What a great bunch of people to gather, to help tou…read morechoose and maintain your spa. First of all, Dan DeBow was the Best in helping us understand what we needed and if it was really what we wanted. He was always there for our questions to be answered. We really appreciate him. Secondly, we had our spa serviced by Service Manager, Justin Hawbaker. Now this guy knows what he's doing and doesn't mess around. He is super friendly and gets straight to the point to what you want to know about your spa when it is ready to be used. He will even tell you things and tips that you should know and didn't even have a question for. Super informative! We are so lucky to have purchased this spa from this store in Concord. They have made us feel comfortable and at ease!

We could not recommend Malrie and Carlos enough. They took a blank slate and turned it into the…read morebackyard resort of our dreams. Malrie is a phenomenal designer (and person) --she guided us through every aesthetic and functional choice from layout to landscaping, and became a true friend throughout the process. She gave us peace of mind with transparent pricing and a clear payment schedule, taking all the financial stress out of the equation.Carlos and his crew showed up every single day and delivered flawless execution throughout. Arreola handled everything seamlessly, even coordinating with Anderson Arbors for our pavilion. Now, we are out in our yard every single day swimming in our new salt water pool, relaxing in the in-ground spa, or cooking in our outdoor pavilion (complete with a built-in kitchen and fireplace too). This was a massive project that turned out beautifully. We could not be happier. If you want a team that will guide you through an overwhelming process, make you feel 100% confident, and deliver exceptional craftsmanship, you want Malrie and Carlos. They are amazing people who go above and beyond. We are absolutely in love with our new yard! Happy to be a resource to anyone considering.

Phenomenal job from design to finished work. We renovated our front yard, back yard and pool. This…read moreinvolved retaining walls, concrete, pavers, gas lines, irrigation, electrical, lights, fencing etc.. Lots of moving parts. Malrie is the design guru while Carlos and his crew execute the design with painstaking detail. Malrie brought to life a dull design we received from another outfit. Communication and expectations were clearly outlined. This is not the norm in my experience when dealing with contractors but critical when tackling a project as complex and expensive as ours. The value for the design/work was incredible compared to other companies we spoke with. Do yourself a favor and call Arreola Landscape. You'll be glad you did.

1 Beware all the good reviews. Notice that they are mostly satisfied customers who have bought spas…read moreand had them installed OK. 2-there are a few reviews of their repair business, which is what I needed. I will never contact them again. I have never dealt with a business that charge me before they provided service. They even charged me for labor! Furthermore, they called one or two days before they were expected, and gave no reason for canceling and rescheduling more than a week later. I canceled the job and used a different provider.

5 stars to my sales person ED MOORE. He was knowledgeable & helpful. He was a factor in my…read morepurchase. I will start off saying that I had two unhappy experiences with their competitors. They are poor business people who I do not trust. I was treated rudely by both. I could have had their tub almost immediately but I figured if they will treat me poorly on about a $6000 purchase (they were less than Jacuzzi), what will happen after they have my money & I have a problem? Jacuzzi of course is the name brand. I can trust them. I also trust Ed Moore. We were told that due Covid supply chain issues the wait about be 10-12 months. We waited a little longer. Everyone was polite & responsive. Robert, head of the delivery crew was helpful. We bought the J-315 which is a smaller unit. That is all of the space we had. The purchase was for relaxing sore muscles & not for parties. It was $9000+ when I ordered & $13,000+ today. The manual explains a lot but doesn't explain everything. That is where ED MOORE comes in. I visited him a few times & was a question box. Everything is functioning properly. The jets hit the areas I want them to hit. I know at motels I have found some hot tubs only focus on the lower & mid back & not the shoulders.