What a great place to do business with. Total professionals with a family run business vibe. No…read morepressure sales and great pricing to begin with. Very knowledgeable, friendly and a level of service that is rare today. On time and on point with any and all questions answered completely. They came in and transformed on old farmhouse kitchen floor from a disgrace to a masterpiece. The people you meet in the store are the guys who are going to do your floor. No anonymous contractors ie Home Depot. If you need flooring of any kind and don't go here you are making a mistake. Old school craftsmanship with state of the art products. A great experience, I highly recommend giving them your business, you won't be disappointed. Well done Guidos Soft Step

I just had a floor put down in my bathroom. They came on time at 9 am on the dot. Was here For 6…read morehours. It looks amazing . I would recommend them over home depot any day. Thay know what they are doing.....Love it. Great job..

Rehan and his team were great to work with for installation of 3 carpet stair runners at our place;…read morewe paid a little extra for NY-style defined look and feel like it was worth it. The whole process from start to finish was a matter of weeks and everyone was so prompt and reliable. Even if there are cheaper options out there on thumbtack, we are glad we went with this full-service company because they brought carpet samples, ordered carpet, did cutting and installing, we didn't have to left a finger!

We had a great experience with stair runner installation by Rehan and his team. After I contacted…read morehim he got back to me promptly and came out within a couple days for an in home consult complete with samples to choose from. He kept me updated on the arrival of our carpet and came to install it within 1-2 days of its arrival at his shop. The installation was quick and looks beautiful. We would highly recommend this company to others.

S & R just completed installing new laminate flooring in our cottage. Everything was exceptional…read morefrom the first contact that we had with Ken to discuss our needs up-to the completion of installation by Nick and crew. I would be pleased to suggest S & R to anyone in our summer cottage community who is looking to update their flooring.

Absolutely incredible company. We were on a bit of a time crunch and budget restriction and S&R…read moreCarpet helped us with a beautiful stair runner. It looks like something out of a magazine! They were very timely and got it done quickly with great work. It also is extremely soft and well cushioned.

BUYERS BEWARE of Eddy's Flooring America and owner Howie Stein!!! Beyond Terrible! ZERO STARS!…read more Howie gave us all the right buzz words and promised us the world, but he delivered nothing but excuses, delays (SIX MONTHS LATE just on the tile half of our project) and shoddy workmanship (we even had six 12 x 12 tiles fall off a section of our bathroom wall). We finally had to hire and pay another supplier and contractor to fix Howie's shoddy work and complete our project. After months of negotiations Howie / Eddy's Flooring America finally agreed to pay us a FIVE THOUSAND DOLLAR ($5,000) cash settlement but only if we agreed to their SECOND lawyer's DEMAND that we sign an 11 page document (including signature pages) filled with legalese and BIZARRE requirements like "from the beginning of the world to the world ends" [sic]. Typical of Howie, their documents contained NINE spelling errors (including misspelling Howie's own last name), five corporate name errors, one location error, numerous grammatical errors, the use of 'archaic and obscure' terms like ss. (scilicet) etc. Howie demanded that we absolve him and his wife, Eddy and his girlfriend, his brother Randy down in Florida, his installer Joe Ouellette down in Connecticut et al for everything "whether known or unknown, asserted or unasserted, contingent or accrued, discovered or undiscovered" and so on for 11 pages. We will now be forced to hire an attorney and take legal action against Howie, Eddy's Flooring America et al in a court of law. BUYERS BEWARE! E.M. Jefferson, MA

If I could leave 0 stars I would. From the very beginning this process has been a disaster with…read moreEddys Flooring America. We ordered the flooring materials in December 2020 for my new how that we would be moving into in January 2021. Eddy assured us that it would only take a few days to get the materials and there would not be any issues for installation. When we moved Eddy had not even ordered the materials yet. After two weeks the flooring was finally in and we were able to get started. The first installation went pretty smooth, or so I thought, but afterwords the transition piece and the boards around it were beginning to unlock due to the floor being not leveled between the kitchen and dining room. The amount to times I had to call in order for someone to fix this mistake was astronomical. I could never get a straight answer and at first Eddy told me that I had left over materials that they could use but quickly changed his response and said that there was none left. This resulted in waiting for another box to be ordered. After a month I called almost everyday to try and get someone to tell me where my order was, for Eddy to call me back, or figure out an installation date. At one point the receptionist screamed at me and told me that I needed to speak to Eddy directly and hung up on me. I couldn't believe it. In tears I finally was able to get Eddys cell phone number, to which he never apologized for the horrible customer service, or for taking so long to get back to me. We set up a day for this issue to be resolved and no one showed up during the scheduled time. I called them and was told that the installer got held up at another job. We rescheduled for two days later. Once again no one showed up and stated that they "tried calling me". However I had no missed calls and had service the entire time. A third date was scheduled and this time the installer put in a similar but different floor that was not the one that we had ordered. The installer even hid a white piece of flooring under my refrigerator. My floor is gray. After further examination I noticed they they tried to hide their bad cuts with heavy caulking and quarter rounds. Obviously I did not want to be stuck with a floor that might cause problems down the road. Eddy was hesitant to believe what I was saying about the wrong flooring being installed and I had offered to show him pictures or for him to come look himself. He refused. So yet again another box had to be ordered. Finally after a few weeks the box came in. The same installer came and apologized and claimed that "he was only doing what he was told to do". I couldn't even believe it. Finally, after SIX MONTHS of headaches, tears, and tons of phone calls the job is done. I would never recommend this place to anyone ever. There are other local places that will treat their customers with respect.

Thank you for transforming our home, Ashley!…read more Ashley Halden recently installed luxury vinyl flooring in our kitchen, hallway and living room, and we couldn't be more satisfied! Between his professional demeaner and reasonable prices, he was an easy pick. He was quick to complete the job, he was thorough and always cleaned-up after himself. I whole heartedly recommend him and we can't thank him enough for transforming our home!

From the owner: Professional Carpet & Flooring Installer.read more

We are extremely happy with Ben's services! After moving into a new house with carpeting covered in…read morepet urine from the previous owners, we started working with a contractor someone recommended to us so we could get a quote for LVP flooring installation. Despite coming to our home and taking room measurements, we could not get a quote from this contractor for months. The urine smell in the house was a daily nightmare, we just wanted this done! Frustrated, I found Ben's company online and sent him a message about needing a quote for the LVP install. To my surprise, he responded immediately and was able to come out within a couple of days to see the floors and take measurements. Better yet, he got us a quote the SAME night. I wish I had found him sooner. Since then, it's been an absolute pleasure working with him. We had some unforeseen delays on our end (nothing to do with Ben) before we could have him come install the flooring, and during that time Ben was very communicative and quickly answered any questions or updates I texted him. Even if he couldn't get me an answer on something because he was traveling, he was nice enough to still text me and let me know that, rather than not respond. His strong communication and response rate really won me over. On install day, Ben and his team was very nice and respectful, made remarkable time, and did an incredible job. We love our new floors. This is a person who clearly takes pride in the work he does, and treats his customers well. I highly recommend him.

Ben was truly exceptional from start to finish. He communicated clearly, worked long hours, and…read moredelivered beautiful, high-quality flooring ahead of our tight 5-day timeline so we could move in on time. He kept everything neat, clean, and safe (so important as we were moving in with our six-month-old) and made thoughtful recommendations on flooring and finishes. His pricing was fair, and he went above and beyond: ensuring everything was installed and finished perfectly, answering our many questions, sharing photo updates throughout, and even helping to clean up our garage! Ben is skilled, reliable, kind, and genuinely cares about his work and clients. We wholeheartedly recommend him and hope he continues to succeed. He deserves it.

Tao and his crew did an amazing job installing our new engineered hardwood floors…read more We needed to get rid of our carpet and replace it with new hardwood floors. When Tao first came by for a free estimate, he had great suggestions to make the space look larger and more open. We wanted to try to match the existing hardwood floors we already had as much as possible. Tao immediately knew what kind of floors to use and he even had samples on hand so that I could compare them with our current floors. Tao's estimate was very reasonable and comparable to other companies I reached out to. I went with Tao because of his background as a designer and I trusted he would make sure the floors look great! It ended up being a great decision because we are very happy with our new floors! The installation process was very smooth and even finished earlier than expected. The crew was very respectful of our home and did a great job keeping the house clean after their work was done. Any minor issues I found during installation were immediately remedied by the team without any issue. Overall, I would highly recommend reaching out to Tao for your next flooring project!

I highly recommend Tao. I was skeptical about having our floors refinished, but I'm really glad I…read moredid. I shopped around for 10 different quotes from Boston-area companies. Tao stood out for how knowledgeable he was. First, he was clearly knowledgeable. Based on photos alone, he corrected me that the wood was not mahogany (as our home inspector said) but instead Brazilian cherry. I verified that he was correct with the listing agent. No other company did this. Second, he had the lowest quoted price for the job. Third, after I selected him, he was transparent about tradeoffs rather than purely trying to upsell me. For example, he quoted me on installing wood registers everywhere when I asked, but recommended I do so only in the hallways. This advice saved me $1k and delivered a result in very happy with. Finally, Tao was easily the most response person I interacted with. It was a pleasure to work with Tao, and I'm very happy with the outcome.

We recently moved to Westminster and visited Horrigan's and…read moreexplored flooring replacement for both our bathrooms. Both Karen and Patrick helped us numerous times as we reviewed numerous options. They ultimately helped us pick perfect choices for both baths and assured us we would be pleased. That is an understatement. Joe the installer did an absolutely perfect install and John LeClair their recommend plumber worked seamlessly together to make it all happen over two days. No surprises except how much a simple change altered these rooms. We did replace the vanities and commodes at the same time and all happened within a few hours making these important rooms a source of pride and happiness for us. Please ignore all the false promises of other flooring companies as this is the real deal and for short money completely changed our house into an inviting home.

My apologies for this very belated review. I moved to Princeton in 9/2020, and before moving in…read morechose Horrigan Flooring to install all new hardwood flooring to replace the old carpeting, anywhere there was carpet throughout the house. Patrick is immediately likeable & was fully engaged in assisting throughout the process of balancing choice with cost, & managing the installation. The installer was professional about the job. The result was beautifully gleaming wide hardwood flooring that I am so happy with. Upkeep & protection from scratches has been challenging but it was my choice to have this vs carpet or other flooring. I appreciated working with a local family owned business for this project, & do so HIGHLY RECOMMEND! Many thanks to Patrick Horrigan, and thanks for reading, Marlene

Rich at Floor Source is exceptional to work with. His attention to detail is outstanding, and he…read morehas made sure the flooring choice meets my expectations especially given that there is a vast selection of options in store. He is quick to respond to every question and always helpful and professional. Most importantly, his kindness and genuine care makes the entire experience easy and stress-free. I highly recommend working with Rich.

we ordered tile for our new home in October, Due to circumstances beyond our control, our install…read moredid not occur until March. At that time, realized we were going to be short two boxes of tile. We thought we were in big trouble, matching the tiles would be impossible or so we thought. A phone call to the amazing Suzette and less than an hour later she had two boxes from the same lot so they would match perfectly!!! She was told it would be several days for delivery, but lo and behold they were in the very next day! saving the day and no delay in our job. Take that big box stores, personal service and people who care are out there !!! Thank you