The process of getting 4 new windows was so easy and efficient with K & J windows! Everyone I spoke…read morewith through the process was friendly and professional, especially our installer Joseff.

Extremely disappointing experience with K&J Windows. I would not recommend this company…read more Our sales representative was great, but almost everything after the sale was a completely different experience. Our Milgard windows arrived at K&J's warehouse on time, yet the owner and office continued telling us they had not arrived. I eventually confirmed through one of their installers that the windows were already there. Only after I called K&J and told them I knew they had been delivered did the story change. I was then told installation would be more than another month away. Before ordering, K&J sent out the installer the owner described as their "best installer" because our job was complicated. He inspected everything beforehand to confirm measurements, window types, and installation requirements. After our windows arrived, we learned the installers we had been working with were no longer working with K&J. We were told K&J had a major installation backlog and had hired another crew. That crew subsequently stopped working with them as well. The delays and misinformation we had been receiving suddenly made much more sense. Things became worse when I met the owner. He was extremely rude and dismissive toward my wife. While walking the project with another installer, he repeatedly interrupted everyone and told them to stop talking and listen to him because he knew what he was doing. He then announced that ALL of our windows were wrong, blamed the installers who had left, and said K&J could no longer complete our job and would have to refund us. At this point, WE HAD ALREADY WAITED OVER SIX MONTHS. With the owner standing there, I asked the installer directly if the windows were actually wrong. He disagreed with the owner and explained why they could be installed correctly. At that point, I completely lost confidence in K&J and chose to have the original installers complete the job independently--the same installers the owner and sales representative had previously praised as their best people. I also learned K&J sells the windows but uses subcontractors for installation. Anyone considering them should get clear answers IN WRITING about exactly who will install your windows and who is responsible for installation workmanship, repairs, and warranty issues. The final straw came when we picked up our windows from their warehouse. The owner, his son, and other employees were there. Their behavior toward both me and the installers was rude, confrontational, aggressive, and incredibly unprofessional. Comments made during that interaction also reinforced my belief that customers were being told their windows had not arrived when the actual problem was K&J's installation backlog. The Milgard windows themselves were never the problem. They arrived as expected, and our initial sales experience was good. The problems were K&J's communication, scheduling, management, treatment of customers and installers, and the owner's handling of our project. What was even more concerning was what happened when we started sharing our experience with friends, family, and others in our neighborhood. Multiple people told us they had the SAME OR VERY SIMILAR experiences with K&J. Some actually told us they wished they had known we were considering K&J beforehand because they would have warned us not to use them. I really wish we had talked to them first. After more than SIX MONTHS of waiting, contradictory information, multiple installation crews leaving, being told our windows weren't there when they were, and ultimately being told K&J couldn't complete the job, we had enough. I have dealt with many contractors and businesses over the years and have rarely experienced leadership and customer service this poor. Based on our experience--and after hearing remarkably similar stories from people we personally know--I would absolutely NOT use K&J Windows again or recommend them to friends, family, or neighbors.

Referred to First Impressions Ironworks by a neighbor who also has a beautiful screen/security door…read moreby FI I! Although appointments are strongly suggested, we lucked out on a quiet morning and were greeted by Mark Reardon in the showroom. He walked us through the steps of selecting several styles of doors we liked and offered suggestions AND information about their doors! The quality is amazing. We needed HOA approval on the design and color, so Mark prepared a document with ALL the information required to secure approval, which came quickly. Mark came out to measure and the door was ordered. About 10 days later, our door was installed and it looks AMAZING! The installers were efficient, professional, tidy and did a great job explaining the best way to care for the door and to use it correctly. Our entire experience was professional and efficient. This morning, we were able to open our front AND back door for airflow, and feel secure and safe with a security door in front!. We were able to secure a few discounts by paying cash and taking advantage of some specials offered on their website . The store is worth every penny!

Excellent quality and installation. Great company to work with. Sales options were explained and…read moregood communication was provided.

We purchased a new home in Estrella Mountain Ranch and, like every other home in the area, it had a…read moresolid door with no glass. As a result, the entry area was very dark. So we went looking for a solution, and found Door Conversions. They had several wrought iron and glass designs, and they all included an operable inner door (with the dual-pane glass) that could be left open while the actual door stayed closed. There's also a screen to keep bugs out. It's a brilliant concept. They installed the new door - no hitches - so now, not only does their glass door light up our entry, we're also able to enjoy fresh airflow on beautiful Arizona mornings. And now our best friends also have one of their doors, and one of their neighbors has ordered one.

Vision Windows and Doors was great to work with. Craig gave us options to choose from within our…read morebudget that were great choices. One of best parts of the experience was the installer, Ward, who was professional and meticulous. He went over his work again and again to ensure it was perfect. I would highly recommend the Vision Windows and Doors team!

Update: they came back and clean it up a little and fixed the messy spots/left holes.read more

I had Michael out to replace the wheels on my back patio sliding glass door and to replace a window…read morepane that had cracked glass. I can open my slider now with a finger instead of having to pull on it with both hands to get it to open. It slides so easy. I was extremely pleased with the service and punctuality. They offer an excellent service at a very fair price. I would highly recommend Michael and Sliding Glass Guru to my family, friends and real estate clients.

Michael showed up on time, identified the problem immediately and had the parts on his truck. Our…read morewindow and a door were fixed in no time and everything works like new. Definitely will use their service again.

Replaced an entire sliding glass door that was damaged during the build. Both technicians were…read morepolite and provided good communication. They completed the door in its entirety and went above and beyond cleaning up the area and shining up the new glass slider. Nice to see contractors that actually take pride in their work!

If there was a negative star I would've chose it. Terrible service! When I FINALLY reached Tiffany…read moreand told her the door has NOT worked properly since installation and the tech knew it and simply told us where to adjust the tension. I've called multiple times with no response until this morning after my granddaughter's fingers were almost crushed when the door slammed shut last night. Tiffany absolutely REFUSED to tell me the name of the owner or let me speak with a a supervisor. She will pass my information along to Janet. Jim-owner. Shame on you! Your response is incorrect. Your installer knew it was not working properly when he was as at my home and simply told us to adjust the tension on our own. I told him that it should be fixed properly and he said someone from the office would call us. My ex called the office multiple times telling your office we should not have to do this with no resolution. Based on my conversation this morning with Tiffany and her refusing to even provide your name and saying Janet would call with NO call just you trying to defend your work on yelp, I lost respect for your company. If/when someone gets injured, I hope you're prepared to still defend it. You better hope it's not one of my grandkids!

This team of screen professionals is excellent and I highly recommend hiring them to protect your…read morehome from the sun and creepy crawlers/flyers here in Arizona. Holly and Veronica came to my house to review options and take measurements. Just a few days later, Jacob and Ralph, the installers came and knocked out the shade screen on the patio door and the new sliders. A week later, my custom made retractable screens were ready to be installed on my French doors and Joaquin and Ralph again did a wonderful and quick job of installing. I've been able to leave the doors open in the mornings without getting eaten alive by skeeters. Thank you, Peak team, for your excellent work.

We bought an older home this year when the temperature was not extremely hot like it is now. We…read morecouldn't seem to get our house cooled down unless we ran the AC full blast. Well, when we got the bill, let's just say $&#% My daughter suggested shade coverings or special screens. We contacted Peak windows and Door screen. From the phone call and Lauri coming to our home for a consultation and recommendation, tow the two gentlemen that came, measured and custom built each screen was just phenomenal. Lauri gave us a quote the same day. The cost was reasonable for the work that resulted. I definitely noticed a drop in temperature throughout our home. My husband who is very picky about work being done, was very pleased. The guys did an awesome job and cleaned up nicely afterwards. We recommend this company. Especially if you want quality work.