Ugh! I went there during a slow time. Wednesday at 11am. My nail tech was on the phone the whole time. Never talked to me other than ask what I wanted. I asked a question about the French tip nails , if there was a way not to see the grow out underneath?? Totally ignored. Won't be going back. read more

SHE RIPPED OFF MY TOENAIL I've been going here for years and although their services aren't perfect, I've always found them to be friendly and well priced so I kept going in. However, the last time I was there, I had an unfortunate incident with my dog on my big toe so to fix it I simply asked the lady to put on some gel to even it out a little bit. She then tried to put polish on without putting gel on, and I corrected her saying no that's not how I want it. I don't want it all rough and bumpy so she sent me to the chair to get my fill for my nails... keep in mind, my feet already had a pedicure, and my big toe was primed and ready to go, all she had to do was put gel on and even it out like I asked them several times at this point. Another lady prepped my toe nail yet again, even though it just had been done and SHE RIPPED OFF MY TOENAIL, like almost completely off, thinking it was fake when it wasn't. Obviously. I don't know about you, but I can tell the difference between real or fake nails, and I don't even work on them professionally. When I got angry with her about it she acted like I was the problem and made me feel absolutely horrible so now two weeks later I am still dealing with having a ripped off toenail that I'm praying to the gods that it ends up growing back in and staying. I don't know if it will, but I will never be going back this nail salon for as long as I live. If I could give zero stars I would. So disgusting. read more

Creative Nails & Spa - She ripped off my toenail - Nail Salons Near Me - Tacoma, Washington

Love coming here they always do such a great job for my daughter and me. Very nice staff

I really wanted to like this place. I went here to get my nails painted for my wedding. I'll show you my inspiration picture and my final product. Also, this is my fault for not being more assertive, but the nail tech ignored/didn't understand me when I asked for the nails to be a round shape and kept the almond shape. Last, my cuticles were hurt a few times (you can see in the pics) and even though I winced she never acknowledged. I went to another salon to have my nails redone. Unfortunately we had to take everything off to try again. read more

Creative Nails & Spa - Nail Salons Near Me - Tacoma, Washington

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I definitely will never be back. What should have been a simple gel mani pedi for my short natural nails was not. Gel Nail polish was uneven and had bubbles on both pedicure and manicure that cost 95 dollars. Poor product. Never will be back, please work on training your technicians to do better and practice cleanliness. Exposed wires and ants. read more

LOVE THIS PLACE, amazing service and good quality work. So accommodating and safe. Sweet people who care about nails and customers.

It is always a hit or miss with them, but I've been happy for the last few months when I've been working with the guy that is in there. Today I got a new lady. I used my own drill to shape my nails and shorten them myself. I do an Ombre acrylic. The girl burned me 3 or 4 times with the drill, and I said "that is my real nail!" I was nice at first, but after the third time, comeon. I had to go back and forth with her several times about what I wanted, which is exactily what I get, every time I go there. As she was shaping, she burned my cuticles another two times. I had to ask her to fix the thickness, because she laid on huge globs and my nails were super thick, and one hand was way thicker than the other. Another lady interjects saying tht as soon as I can see my natural nail, I needed to have my set taken off and get a new one. She puts oil on my nails, and then tells me to wash my hands.... ma'am thats not how that works. I said no, I would just like to be done at this point. She charged me $70 for the fill, and argued that I needed a full full... what is that? They didn't even use polish... The menu lists it as $35. Usually, in a nail shop, someone more seasoned would step in. Nope. NEVER AGAIN. read more

It was $30 for a gel polish fill They have a sign that said its an extra $5 for almond/stiletto/long nails but they didn't charge me an extra $5. I went in at like noon on a monday, there was less than a 10 minute wait The ladies were really nice and did a good job Will be back read more

Creative Nails & Spa - Nail Salons Near Me - Tacoma, Washington

Although I like the nails themselves I would never recommend this place. I havent had my nails done in about a year so I decided to go get them done and a day after I started having pain in my finger. Went to to the urgent care and sure enough it's infected. I have never had a problem like this at any nail salon. read more

Creative Nails & Spa - Nail Salons Near Me - Tacoma, Washington

BE CAREFUL OF INFECTIONS!! I never do reviews but I must warn y'all. I went and got my nails done like a week ago and noticed a excruciating pain in my left pinky 3 days ago, it was swollen, turning colors, and hurt even if I touched it little. I found out there was actually an infection and there was a puss pocket underneath my real nail. I had to take off the acrylic nail and go to the doctors to get it drained and get antibiotics. I was told if I didn't do anything I could've lost my whole pinky... I don't know if they don't clean their products or what but I won't be going back in fear of getting another infection. (Ps-I know it was this nail salon cause no other nail salon has ever gave me an infection and I've never had this issue till I went here. Also no, the infection isn't from something else) read more

Creative Nails & Spa - Nail Salons Near Me - Tacoma, Washington

Gorgeous nails. Very good attention to detail. I had a phenomenal pedicure as well. read more

Creative Nails & Spa - Short stiletto nails. - Nail Salons Near Me - Tacoma, Washington

I had high hopes for this place. I went in for a simple gel polish change. They are overpriced and do a horrible job. It's been a week and they are already chipping and look bumpy. read more

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I'm going to be honest. I was actually trying to go see a different nail tech. But when I called her she didn't have an appointment available and I needEd my nails done. So she recommended this place. So I came. And let me Tell you I'm so glad I did. They took me in right away and everything was pretty quick and professional. The lady that did my nails her name is Jenny. She was really good, very careful and quick. When I come back to Tacoma I will definitely come here and I will definitely tell all my flight attendant friends to come here too! read more

I have gone here on and off for about a year now, and let me tell you I have never been disappointed!! They are very professional and nice here, it's always a positive experience. I walked in wanting something I saw on Pinterest, and I thought it looked pretty darn good! I would definitely recommend this place to my friends and family. read more

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I visited this salon on Friday and was pretty pleased with how spacious it was. The nail tech I had was kind and efficient. She seemed to do a pretty great job until I was looking at toes now. There was good amount of dead skin left around my cuticles. Also the paint job could have been better. Once thing they can definitely improve on is their drying station. The station is only big enough for 2 customers and 1 of them ends up in the corner. read more

I love this salon but it's kinda pricey. I paid 50 for a gel pedicure but it's worth it. If you come here ask for Helena she's the best and super sweet. read more

Creative Nails & Spa - Pedicure by Helena She's the best!! - Nail Salons Near Me - Tacoma, Washington

I went here after friends suggested I try it and I got great service inside . After i left my nails started chipping and now one of them has no color at all . I've been getting fake nails since 8th grade and never had this happen so it's definitely not worth the drive back for me . read more

Creative Nails & Spa - Nail Salons Near Me - Tacoma, Washington

I get pedicures at least once a month. They do a thorough job and it's so relaxing. Jenny always remembers my preferences and is now not just my pedicurist but now my friend. Everyone is so professional and friendly. This is my happy place read more

Just paid $51 for a basic manicure and pedicure that I'm currently redoing at home. Don't ask me why I tipped either. Bubbling in final results, didn't cover the full nail in polish, and since they use cheap polish overall, I get cheap results. The gimmick is the paraffin which I can absolutely do without. Rather driver further from home than give this place another chance for disappointment. read more

Creative Nails & Spa - Why did I pay full price for this? Check out the big toe. - Nail Salons Near Me - Tacoma, Washington

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After several years of coming to this salon, I will no longer be frequenting this establishment. My mother, sister, grandmother, and I used to come to this salon every two weeks. We were known my name at this salon. However, over the course of a few months of being dissatisfied with the quality of service and treatment by the women in the salon, I will be taking my money elsewhere. They are a black girl's nightmare. Quality of Service- -The quality of a full set depends on the person you book with. It is evident that no one has actual training on how to properly care for nails or to do nails either. Asking them to soak your polish off (I use gel which means a lot of buffing on my natural nail. To prevent from destroying my nail, I prefer they soak the gel off) will only give you attitude and a half-ass job from the nail "technician". -Today, I needed a nail repair. Cathy, had such an attitude over me wanting her to shave the acrylic down to match my other nails. The "fixed" nail is bulky, crooked, and misshaped. She wanted to pop my nail off instead of removing it properly. I had to insist on her soaking my nail off. She was rushing to get the nail done, but the salon was empty. -The last time I got a fill, the lady did a great job shaping my nails, but her attitude was piss poor. I wanted to browse the colors longer before determining the color I really wanted. She took the basket of colors away from me then said I didn't need to look for another color.... How do you know what I do and don't need to do? -Prices went up, but quality of service went down. The owner stopped being in the shop and the ladies have begun showing their true colors. -They WILL mess up on your nails and act like you don't see it. ALWAYS triple check Booking- -THEY ARE HORRIBLE! Who cares if you make an appointment. It is first come first serve. They're money hungry and it shows. -They have a large appointment book with nothing in it. What is a receptionist? Products- -They use an MMA gel when you get shellac. If you have done your research, you know that this gel (which is usually gooey when you remove the gel with acetone) is horrible for your nails -They will buff your color off then pop the acrylic off with another tip (BIG NO NO) -Nail files? Oh they're the same one they used on every other person All in all, Your nails aren't gonna come out how you like. You're going to have a nail "tech" with a nasty attitude. They're going to try to rush you out the door to get their money. They can have your money, but not mine. I'm good. read more

I'm so furious about my experience today. As I have for the last 2 years I got a ombré full set. The lady that has done so in the past in no longer there, so the owner (or at least I think she is) did them today. She did the ombré thin to cut cost and ultimately my nails didn't turn out (it's a more expensive powder). I expressed to her I wasn't satisfied she doubled downed that it was ombré and that when I get a fill it will be darker. I've got my nails done the same color, same place... never had an issue until today. I complain, she tells me don't pay for it then and don't come back. "DONT COME BACK?!" I've consistently came to this establishment, paid $80 for a service, tip generously and the one time I complain you say don't come back??! Then follows me outside and I'm 99% sure she called me out my name and when I repeatedly asked what did you say? We go back and forth and ultimately I leave. Complete TRASH! Meanwhile, the lady before me was dissatisfied with her service. Never again. read more

I was in Tacoma over the Labor Day weekend and was in search for a nail salon that was open. I was finally able to find one that was open and that's how I stubbled upon the place. My sister told me that people say that they do a good job and place is always booked. First negative encounter was we were running a lil late to the pre booked appointment so decided to call to say I'm on the way , to which I was told "oh sorry thought you weren't coming took someone else. I make it there and start process. I received a fill and pedicure work on nails was standard and pedicure was really nice. I am done with service and am told my total 110 70 for gel nails W/design ) 40 for pedicure. I asked for the break down the cost and was told you have gel fill and long nails so we charged you extra (if you look at prices it clearly states long is 5$ extra) she said oh that means only medium long and your nails are extra extra long sorry I didn't think to tell you the prices. I definitely will not go back to a place that over charges and makes up own exceptions for there own benefits. read more

Creative Nails & Spa - Price list and nails done - Nail Salons Near Me - Tacoma, Washington

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5 stars for long lasting excellent quality shellac! I get my nails done regularly with shellac. This is the first time I've been to this salon and the first time my nails haven't chipped within the first week. I thought 2 weeks was good but this has lasted for 3 weeks! You can see the nail growth in the pic I posted. There's nothing special about the atmosphere. Customer service was average. But quality is excellent and that's most important to me. read more

Creative Nails & Spa - 3 weeks of shellac manicure and they still look great! No chips - Nail Salons Near Me - Tacoma, Washington

Recently moved to Seattle yet still come to Tacoma to get my nails done here. I have yet found another place that does as good of a job as they do. I'm always impressed with how even they get the nails and how well they shape them! read more

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I've been here many times over the five years I've lived nearby and every time is fantastic. Everyone is always kind and friendly, and I always walk away with exactly what I want. read more

I have been all over Tacoma looking for the right nail salon to go to and tried out many of them, and Creative Nails is definitely my spot now. Nancy did my nails and she did exactly what I wanted for my nails. I was also referred by a friend who has been going here for 8 years and told me that Kathy does an amazing job as well and their pedicures are amazing too. read more

Creative Nails & Spa - Nail Salons Near Me - Tacoma, Washington

Worst experience ever. To start off, I made an appointment at 6:00pm. Had to wait 30 minutes for someone to come. The girl who did my nails didn't even say Hi. Already starting off rude, when she was getting my color off she had the machine at the fullest speed and kept hurting me. She would twist my fingers in a hurtful way. Didn't even do them the shape I wanted. When I told her that, she only re did one and made them what I asked her not to do, which was coffin. She was rushing the whole time, which made them come out absolutely sloppy. My nails are already chipped, none of them are the same shape. I wish I could get them re done. I will be getting them fixed at a different salón. Complete waste of my money, energy, and time. read more

Creative Nails & Spa - Nail Salons Near Me - Tacoma, Washington

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Charged me $85 for a full set that was garbage. More time was spent on my pedicure than my set. I understand they just reopened... but my pedicure and my manicure were done terribly. I won't be returning. $130 later (before tipping) and extremely unhappy... read more

Cathy did an amazing job! She was so sweet friendly and PATIENT. Although they are busy I never felt rushed. Not only did she help me make decisions, she took the time to make my nails look flawless. I will definitely come back. read more

Creative Nails & Spa - Nail Salons Near Me - Tacoma, Washington

These guys are amazing Thank you Ann and your staff for being so friendly I walked in upset with the way the other nail salon at the Walmart In auburn screwed up my nails and I walked out feeling satisfied by creative nails service Highly recommend them read more

Creative Nails & Spa - Ann hooked me up THANK YOU - Nail Salons Near Me - Tacoma, Washington

I've been coming here since i was in high school! Always get compliments on my nails and i love the owners read more

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I love it here ! First time going on she did everything right!! Everybody else sucks at stiletto nails but they got it ! Thank you! Will be coming back!! read more

Creative Nails & Spa - Nail Salons Near Me - Tacoma, Washington

Love this place! Customer service is awesome and price is affordable. Best place in town and trust me, I've tried them all!!

Have loved this place for years now. Always leave happy. Jenny is the best! I'm so picky with my nail shape and she always gets it spot on. Plus they give you 25% off if you go Monday through Friday before noon. They always have good deals going on. Just love this place! read more

Creative Nails & Spa - Found them 3 months ago, I've gone nowhere else since and don't ever plan to - Nail Salons Near Me - Tacoma, Washington

My mother and I have been going to this place for years. Everyone here is very talented at their craft and welcoming. I suggest making an appointment because they can get busy during weekends and holidays times, but don't let that discourage you! Make an appointment- especially with Cathy if you can - you won't regret it ! I don't go to any other establishment to have my nails done. read more

Creative Nails & Spa - Nail Salons Near Me - Tacoma, Washington

Soo good! They had me and my sis stay past closing time and didn't rush to get us out they took their time to make sure everything was perfect. read more

Creative Nails & Spa - I'm literally so in love! Best place ever they took their time to make sure the shape was perfect. - Nail Salons Near Me - Tacoma, Washington

The absolute best!!! I've been going here for almost 6 years and I'm never disappointed they do long nails and designs the best !!

Amazing job here!!! Kathy did an ombré powder full set!!! They had so many colors, even glitter powder!!!

I tried twice to make an appointment for a full set and they said they were completely booked. They never even offered other days of availability. It also brings attention to the fact that they state that they take walk-ins...I'm glad they are too busy to take me because that means they won't miss my business... read more

First and last time coming here. I was looking for a place near me to get a gel pedi at and this popped up on my Google search. The nail tech rushed through my pedicure so quickly! No conversation, no check ins, and no relaxation which is annoying. read more