The nail work is good, but the customer service is terrible. I've been here multiple times and made an appointment, yet walk-in customers were still taken ahead of me. What's the point of making an appointment if it doesn't reserve your time? Customers with appointments shouldn't be waiting while walk-ins are being served. I value my time, and unfortunately this experience was enough for me. WELP, On to the next... read more

I wouldn't do my nail here this the second time my paint chipped in less than a week. read more

Vinci Nails & Spa - Chipped in two days after I got it done. - Nail Salons Near Me - Tacoma, Washington

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Tran & Amanda go above and beyond for not just me but for other people receiving services here. They are busy and that's a good thing because it shows they have return clients. I definitely noticed the difference between nail salons. Amanda is super talented and the owner is by far the most observant and personable person in any nail salon I've been to. Thank you for your consistency Vinci read more

As always wonderful service! Thank you Tran and the ladies Tida and Amanda for doing our nails today. Extremely happy~ They make you feel welcome with friendly service from the moment you open the door. Nails day treat for girls day! Yay!~ We will see you soon, thank you very much~ read more

They don't even know how to do a simple French tip. Do not go here. Left with polish all over my fingers. My nails look nothing like the photo I showed her. Extremely disappointed. I asked for a refund and they insisted I come back tomorrow to get them fixed. I asked to just get a refund and they said no. read more

Vinci Nails & Spa - Nail Salons Near Me - Tacoma, Washington

I've been here three times I was a satisfied customer the first two times I had a gel manicure's and was very pleased with there work. But yesterday I had my first gel pedicure here and it was one of the worst pedicure experiences I have ever had. The nail technician accidentally had cut my toe so bad that it bleed the entire rest of the pedicure. My toe is still in throbbing pain and it still hurts to walk. As a diabetic I am very cautious about my feet and I am very concerned about possible infection. The woman who was doing my pedicure was too concerned about the other customers coming in rather than the customer she was currently working on. I had really high hopes for this place, I do not plan on coming back. read more

Vinci Nails & Spa - My poor cut toe - Nail Salons Near Me - Tacoma, Washington

I tried this place again- they were good for about 4 months, then I brought my friend here & they blew it again. See the attached photo of how they did her feet & when asked to change the color & clean it up a little, the manager (Tran) went off on her in both their language & ours LOL. I was embarrassed. It's like they felt like we were difficult & made a point to be more hospitable to anybody else. It looked and felt racist. They showed us one panel of gel colors to choose from and showed another lady a much bigger spread of gel colors. I had been coming for a while & was so embarrassed for taking yet another friend here. This had to be my last time coming. Moon was really the only one who tried to make our experience better. Thank you Moon. read more

Vinci Nails & Spa - Nail Salons Near Me - Tacoma, Washington

My first time here. Easter Sunday, my mistake. I just wanted a pedicure, the lady at the front was nice, but then she is also the one who did part of my pedicure. She cut me on two! toes. By cutting two short. I was bleeding she wiped the blood on a rag and left it in the dirty rolling tray. Then grabbed a file off another cart. she was rushing and being rough. The polish was put on by someone else, that was fine, but bleeding is not okay. I said something and got an additional leg massage, but never coming back. The place looks nice, but the trays are not clean and I don't trust the cleanliness of the equipment. She look at her smart watch a lot, and rushed. I left with Multiple cut toes. Do not come here. read more

Vinci Nails & Spa - You can see the skin missing where I was bleeding. - Nail Salons Near Me - Tacoma, Washington

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The nails looked really good but three of them chipped in less than 2 days. I didn't have time to go back so I've just been walking around with chipped nails. It was especially frustrating because they stopped doing the punch card and increased prices. Crazy expensive for not being a nice place or doing a good job. read more

Vinci Nails & Spa - Multiple chipped nails after less than two days. I didn't have time to go back to get them fixed. - Nail Salons Near Me - Tacoma, Washington

I have spent so many thousands of dollars here through many of years with myself, husband, kids, nieces, family and friends. They were great at one time. Lately. No good. Last weekend for my daughter's 18th bday They failed to give her the hot stone treatment. I always get gell, but because my toes were bleeding I opted out for gell and still got charged! Long time customer lost!​ read more

Gel nails either peel off or chip off in less than a week every time. Polish always looks lumpy on fingers and toes. They never buff the ends so nails r always rough. Horrible. Never going back read more

Moon took great care of me! I explained that I have a neuromuscular disease that causes muscle weakness and spasms in my feet and legs and she was so calm, kind, and gave me the royal treatment during my pedicure. Will definitely be going back! The salon is beautiful too which added to the good vibes! read more

Vinci Nails & Spa - Pedicure - Nail Salons Near Me - Tacoma, Washington

Today was my daughters golden birthday year, my oldest turn double digits today the big 10, and she had an amazing experience Amanda did her manicure with inspiration in the picture shown below and nailed it how my daughter envisioned it to be. Linda did her pedicure with want of having french tip that she love. customer service is amazing., atmosphere is happy and clean, i will definitely recommend, and will be coming again. read more

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i got my nails done here three times, all three times they messed my nails up. Often times over crowded

Love this place! She actually made my nails look great! Came in for fill and pedicure. Pedicures are on point too. Great massage with the volcano treatment. Staff is very friendly super clean and right off I-5 read more

Vinci Nails & Spa - Fill with gel polish - Nail Salons Near Me - Tacoma, Washington

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I got my nails done by Kate. She clearly did not take her time and did not file my nails the way that I wanted to, I asked for a specific nail-inspo and she couldn't draw a simple bow on my nail so I asked her to just take it off and do plain polkadots. Then when I come up to the front, the lady charges me $80 for crappy nails. Please do not go here. It's not worth your money. read more

Vinci Nails & Spa - What I Originally wanted - Nail Salons Near Me - Tacoma, Washington

For new nail service seekers, don't come here. I'm a usual customer for this salon. The owner is what kept me coming. She's sweet and thoughtful. But the girls that work here, do not recommend. Today I asked for 1/2 leg wax and hot stone pedicure. I only needed the back legs waxed so usual $10-20 add on service fee. $30 this time. My pedicure was supposed to have the hot stone massage. But apparently it's my fault for being on my phone that I "missed" the feeling of hot stones rubbing on my legs. Then I asked for short , round nail trim. She contrasted can't have both because she can't file round on short nails. Like what? You can't cut them round as you shorten? At this point I'm over it...I didn't want to make a scene at this establishment but def was not worth $70 for it. On top of being hackled to upgrade my devices. No thank you, for any of it, sadly. read more

My friend and I wanted to try somewhere new, and she found this place via Google. The first impression was that the store is super clean and really well put together. There's lots of staff and they were really friendly. We went on a Monday afternoon, our appointment started right on time. It was important for my friend and I to stay together, and they really accommodated us on that. My nail tech was cat and she did a phenomenal job. I believe the pedicure tag name was Mary and she really took time to give me a good massage and make it as relaxing as possible. As always, I like to be transparent with the price. For the organic pedicure and gel, and then a full set with a little bling. The price was about $125 I forgot to add, the owner came over and introduced herself to us and she was so very nice. read more

Vinci Nails & Spa - Nail Salons Near Me - Tacoma, Washington

Best experience! They communicate with you about time frame. ALWAYS recommend calling and setting up an appointment. Staff is wonderful and owner is AMAZING. read more

Love the colors Jenny recommends. I love seeing her each time I visit and super friendly. read more

Vinci Nails & Spa - Nails - Nail Salons Near Me - Tacoma, Washington

I'm a regular customer there but today the lady who did my nails was full of attitude .. she literally messed up my day . definitely not going back !!!! read more

My cousin and I went during the holiday season. The owner was sweet and accommodating but her workers couldn't care less. My pedicure was rushed and she dug her tool too deep into my toenail. When I asked her to stop, she continued digging and started talking to her girlfriend. They both snickered and spoke amongst themselves. I almost kicked her in the face but decided not to cause a scene. The owner took off $10. to calm me down. My cousin's nail polish rubbed off. Never again will I go here. read more

Not worth the time and quality. Too many times I've came with friends, waiting 1.5 hours. Too many times i try to give this place a chance. The owner isn't upfront and honest about the wait times. Our time is valuable too, and they don't care. I've waited before and the quality wasn't worth it. I've waited 1.5 hours, just to walk out because other ppl who came after me, got started before me. My friend just told me she's been in there for 1.5 hours for a pedi and full set. She got her pedicure but now there's no time for a full set since they're going to close soon. read more

This is the place to get your nails done and relax. Tran is always so sweet and takes good care of her customers.

I just moved back to Tacoma after living more north for yrs. So to far now to go to nail salon I went to for yrs. With reading Vinci's great reviews & being so close I decided to try. I went 3 wks ago to get nails done & Amanda did my nails & she did amazing. Today went for a fill & Jenny did mine. Everyone is so friendly & has such a positive vibe. I love coming here & will be only place I go now. read more

Vinci Nails & Spa - Nails done by Amanda - Nail Salons Near Me - Tacoma, Washington

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My husband and I love getting our mani and pedi at Vinci. The ladies does a great job. Felt welcome as soon as we walk in.

I've the worst pedicure experience here. I did like the pricing but like I said the experience was bad. The pedicure was painful when she was using a tool under my toe nail and was going in too deep under my nail. I told her it hurts and she didn't say anything to me but then started talking to the lady next her that was doing mr boyfriends pedicure. Then when she was painting my toes the lady that was doing my boyfriends toes was asking if I'm sure I don't want gel because gel is better. Van, the lady that was doing my nails shook her head and told me polish is good. When I left the polish was still and it rubbed off. I then told the lady at the front desk and she told me its because of the polish and I should've chosen gel. read more

I came here for a walk-in pedicure & the lady was so unwelcoming. She was rough to where it would never have been relaxing. She managed to make my big toenail crooked. She was scraping off glitter off the nail file so clearly has used multiple times. She went off to restock & do whatever during my time. I would not recommend this place. There's definitely better options. As a working mom I don't get time out much to do stuff for myself so this was very disappointing. Got the job done though. Lol. read more

My boyfriend & I's first time here today. We walked in and got in immediately. (They had quite a few people there but we made it in time before the rush came in). First off the interior is beautiful and we got greeted right when we walked in the door. I got a pedi & mani and my boyfriend got a mani. They have a nail menu where you can choose what type of services you want which I loved because who doesn't want to get what they paid for. We loved how fast and efficient they got it done. I appreciate the lady Nhi who did my pedicure because she got it done in a timely matter and did it well. I would go here again. read more

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Jenny always does great on my nails and killed this checkered look! Linda gave me the BEST pedicure I've ever had. read more

Vinci Nails & Spa - Nail Salons Near Me - Tacoma, Washington

Came in for a gel manicure, Mina absolutely killed it! She is very detailed oriented and far exceeded my expectations. Would definitely recommend trying Vinci Nails! read more

Vinci Nails & Spa - Nail Salons Near Me - Tacoma, Washington

Bit disappointed... they usually do a decent job. This tech seemed distracted and really rushed.. didnt get all of my previous shellac off before painting, and didnt shape my nails at all. Several are quite jagged and pointy . Ill have to take care of them myself read more

Vinci Nails & Spa - didnt get all of my previous shellac off before painting, and didnt shape my nails at all. Several are quite jagged and pointy - Nail Salons Near Me - Tacoma, Washington

10/10 !!!! I loved my very first experience here. Tammy did SUCH an amazing job and I can't get over how flawlessly beautiful my nails turned out. I look forward to working with her in the future and trying all sorts of new designs. She really made the experience personable and she was so nice and sweet. I showed her what i wanted and she gave me EXACTLY THAT ! If you've never been there please stop by and visit Tammy ! Tell her sent you ;) Thank you so much Tammy for such an unforgettable experience at a brand new salon ! read more

Vinci Nails & Spa - Nail Salons Near Me - Tacoma, Washington

Second time ! Amanda is so good ! She helps me with the color and design when I show her pics. She's super fast also . read more

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I've looked at this place all the time going to winco finally stopped in to get pedicure and was taken right away on a busy Saturday! I had a lady named Tina, she was amazing!!! I loveeee my sparkling French tips would definitely come back!! read more

Always a pleasure going here for toes and nails! Just moved to a new area here in WA, and had to look for a new nail place, I had gone to the same salon for 20 years . This last time, Jenny did great on my nails, very detailed on my design read more

Well... I've been going here for a while now for a pedicure and gel on my natural nails. They've done a decent job for the most part. However when I wanted to try dip powder on my natural nail because gel would lift and start to rip off after 10 days. The application was clumpy and didn't even cover my full nail leaving the part by my cuticle still open. While she was in progress of doing my nails I would ask her to correct it and she said I'm just being picky. I told her I think everyone getting their nails done appreciates consistency and for their whole nail to be painted/covered not just 80%. Because I was limited to time I let things be. After I left the nail salon I couldn't even stand to look at how thick and bubbled up my nails looked. So I called and said I would appreciate them to take my dip off asap and a refund because no one would be happy with these nails. Manager agreed and said she apologized for not meeting expectation and said Saturday morning I can come in for my refund and removal. It's now sunday and she did send my money back and refused to take them off because it's "too busy" she didn't offer to come at a later time so that will be the last of my business. read more

Vinci Nails & Spa - Horrible bubbled dip powder - Nail Salons Near Me - Tacoma, Washington

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I've been coming here for about 3 months and jenny has been amazing! Super easy to talk with, very sweet and her work is amazing! I've never had a bad experience here and the salon is always so clean! read more

Location is amazing, super sweet staff. Jenny is amazing! The salon is super clean and aesthetic as well! read more

Vinci Nails & Spa - Acrylic nails - Nail Salons Near Me - Tacoma, Washington

not entirely sure why this place has 4 stars...... got placed inside chair for a pedicure for so long my water went cold. when i asked for a gem for my acrylics the lady handed me the bucket and told me to look for myself. i got cut multiple times when the design wasn't turning out well i told her it's fine just remove it and i'll leave them plain - she told me she couldn't. and then they charged me $60 pedicure and $70 full set - which these prices aren't ridiculous but with how terrible the service and performance was never again. read more

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