Bad customer service, bad management, bad accounting, treats employees like they are to be used not…read morerespected.

Contacted FarraTech regarding an HP5000 printer. After dropping off the printer, Tim Moore called…read moreto let me know that the printer isn't reparable. After finding an HP5100, I contacted Tim for help with the setup. Tim was able to come that same day and quickly and efficiently set up the printer and verified that it worked well. One week later, Tim called back to make sure the printer was working correctly. Their service is superb! Don't hesitate calling them with any of your printer needs. Not only do they service them, they can handle any setup issues you may have. I can't recommend them enough.

Printer Showcase has the best customer service of any company I have ever known. I truly mean this…read more I bought a printer for my business, and was given the direct line to Scott, an AMAZING technician who knows absolutely everything about this machine. Whenever I have a question, I call or text and he responds within minutes, and usually with the perfect solution. If it is a multi-step process, he stays on the phone with me, walking me through every menu (often by memory), until we get everything resolved. The printer is excellent, and has never failed me, even on large complex jobs. But if I ever need help with anything, Scott is one call away. I know it seems like this story is a miracle that doesn't exist in modern times -- but it does!! Thank you to this amazing company for truly unparalleled customer service!

Our non-profit was looking for a new color laser printer that had to meet a certain number of…read morerequirements. We had been burned previously buying a printer off Amazon that didn't meet our needs. One of our vendors suggested Printer Showcase as it was near them (we are located in Austin, Texas). The folks at Printers Showcase are AMAZING! They did test printing and suggested a printer that met our needs and was in our budget. The couple times I have had issues with the machine, I called them. My printer didn't come with wireless but they suggested using a wireless router to act as my wireless point for the printer. It worked and saved me loads! They also helped me troubleshoot some printing problems. I think I may need to talk to Ricoh (which I kind of dread), but the folks here are helpful and amazing. We continue to buy our toner from them because they have great prices and amazing customer service.

Best Source for Ink & Toner Cartridges I was absolutely…read moreamazed at how quickly I was in and out of their store with my toner cartrige refill. Actually they stock remanufactured ink and toner cartridges for most brands in the store and simply do a swap. Best of all, they have the best prices we have seen. They even beat the Internet prices I have looked at. Very helpful and personable staff. They will even clean and maintain my printers for free as loyal customer. Be sure you ask for your loyalty card when you buy from them. It will earn you a free cartridge on your 10th purchase. Don't waste time with big box stores or independent dealers. Cartridge World of Lilburn are the Pros.

I just called and was explaining to Fred (The shit owner) about the problems i was having with my…read morecomputer. he was getting mad at me cause he was asking me to look for a part and see if it was working, i explained to him i know nothing about computers and are not sure what part he is talking about and asked if i could just bring it in. At this point he starts huffing and puffing and tells me i need to tell him whether the part is broken or not first.. i kept trying to explain to him i DONT know where the part you are talking about is located to even look at it. At the end of this phone call he loudly yelled FUCK YOU into the phone and hung up... NEVER IN MY LIFE WILL I REFER ANYONE OR EVER RECOMMEND THIS PLACE TO A SINGLE PERSON!!! HOW DO YOU RUN A BUSINESS IF YOU HAVE ABSOLUTELY NO CUSTOMER SERVICE WHAT SO EVER? i WILL ALSO BE FILINF A REPORT WITH BBB

Fred has been maintaining, and repairing my equipment for more than five years. I would recommend…read morehim without hesitation. He has saved me from spending needless money on repairs that would have cost more than purchasing new equipment. He has repaired older equipment that enables me to save huge amounts of money on toner which he sells at a bargain price.

I ordered a iphone 14 pro and I was broken and then they charge a hella amount of dollars on my…read moreaccount it was like $300 $400

Was looking for a place to repair a typewriter I bought on eBay. Brought to them in the morning and…read moreby the afternoon they called me to let me know specifically what was wrong with it, and more importantly, that fixing it would likely be costly. They didn't charge me for checking it out. When I came back to the store to pick up the typewriter I had dropped off, my wife and I looked at the models they had on sale, and found a Smith-Corona that we loved at a very reasonable price. The folks here could not have been friendlier or more knowledgeable. I'm going to be more than happy to tell friends about this business and to be a repeat customer.

Excellent job cleaning a 1940-1950s manual Smith Corona typewriter! Fairly priced and faster than…read moreexpected turn-around! Great service! Thanks, Jim!

These guys did an excellent job for me. I called them, they quoted me a good price an answered my…read morequestions, they installed the part ($85) I needed while I waited. The part was the same price on Amazon by the way. At all times they were professional and easygoing. They treated me like a big customer even though my total bill was only $110. Here is a tip - call first, computer repair places don't have all the parts ever made on hand.

I would definitely recommend anyone to take their computer to ACS! Nate was great, he explained…read moreexactly what was wrong with my computer and what parts were needed in order to fix it! I took my computer to three other shops and they did not have the parts and if they were able to find the parts, they were going to charge me an arm and a leg! Nate gave me a great price and my computer was fixed in less than a week!

Unfortunately my laptop repair cost more than purchasing a new one. Cyber Tech was honest…read moreregarding the repair cost and helpful with selecting a new device. Great customer service!

I live in San Diego, California and my dad lives near Cartersville, Georgia. My dad has very bad…read morehearing. I needed to find a computer repair shop with Linux knowledge to work on the Ubuntu system I built for him almost 10 years ago. More important, I needed to be sure they would exercise EXTREME patience with my dad and his bad hearing. Luckily, I found Cyber Tech Cafe in my search and noticed the CEH (Certified Ethical Hacker) logo on their main page. Immediately, I knew they had to know Linux and could help. After submitting a request on their contact page, Nathan replied and I explained the need for their help and their patience with my dad. He followed-up with my questions and I sent my dad, computer in hand, over to the shop. Nathan updated me later with the current status and prognosis for the computer. Super nice. My dad told me they were friendly, patient, and were able to get him "back on the internet". Thanks Nathan!