1. Creative Turf Solutions

    1. Creative Turf Solutions

    0

    Austin, TX

    Creative Turf Solutions

    4.3 (6 reviews)
    Open 8:00 am - 6:00 pm

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    Services - Creative Turf Solutions

    Artificial turf cleaning

    Artificial turf infill application

    Artificial turf installation

    Creative Turf Solutions Photos

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    Recommended Reviews - Creative Turf Solutions

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    7 months ago

    Did an amazing job and we love our turf sadly we didn' not finish the rest because we are moving but will use them again

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    1 year ago

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    4 years ago

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    3 years ago

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    Southern Turf Co.

    Southern Turf Co.

    5.0
    (168 reviews)

    I had two spots in our backyard that could potentially fit a putting green, and I wanted the real…read morething, not putt-putt. That's exactly what Southern Turf delivered. We were close to having our landscaping company build it. I'm really glad we brought in a specialist instead. Mark came out, measured both areas, picked the one he thought worked best, showed me the design, and asked what I wanted. I told him: tough, hard to play, something that simulates real golf. That's what we got. Letting Mark design it the way he thought was best was the right call. The customer service was incredible. The pool company had left the drain area unfinished, so Mark drove to Lowe's, picked up a drain cover, and came back to finish it himself. He even updated where the irrigation should run to make it a fun, usable four-hole green. That level of attention to detail, not just letting things slide, was consistent throughout. We also had them install artificial turf in the other area. With young kids, Mark thought about details I wouldn't have, making sure it was soft underfoot and wouldn't get too hot. He really listened. He came back a week later for a walk-through and cleaned up the edges to make sure it was exactly what we wanted. The price was very reasonable for what we got, and the end product is so much fun. The green is tricky. You have to get the pace and angle right. I'm pretty sure one of the holes is impossible, but maybe that's just my golf game. So glad we brought in a specialist. The work from Mark and the team has been amazing

    Southern Turf got it exactly what we needed! No grass, no watering, no maintenance. They were great…read moreto work with!

    US Turf

    US Turf

    4.0
    (23 reviews)

    If there were six stars I would give it to them. Jacob and his crew worked tirelessly to turf the…read moredog run in our backyard, and the results were truly exceptional and exceeded my loftiest expectations. Clean borders, no seams, smooth and level. With the staircase and multiple contours that they had to contend with, it wasn't a typical typical dog run, but they cut the turf perfectly to the complex area and the project came out extremely clean. They even installed a french drain at no extra cost when they realized it would be necessary to preserve the integrity of the turf. They nicked an irrigation pipe which was completely reasonable and expected, given the criss-crossing network of pipes, but they were quick to own up to it and repair it with no questions asked. This team is just starting out in Austin in an effort to expand beyond their Las Vegas home base, which explains the low (but positive) number of ratings. Give them a chance; I promise you won't be disappointed.

    We hired US Turf to install artificial grass in our backyard. Unfortunately, the turf began…read moresinking, becoming uneven, and developing wrinkles. It feels like the base underneath has shifted, making parts of the lawn soft and unstable to walk on. We've been trying to get this warranty issue resolved for more than six months. We were asked to send photos, which we did, and we were repeatedly told that someone would come out to fix the problem. Unfortunately, despite countless follow-up messages over several months, no one ever showed up and the issue was never resolved. We even ran into Zac by chance in person, hoping that would finally move things forward. He apologized and told us he would send someone the following week. Based on his promise, I rearranged my schedule and changed my plans to make sure I would be available. Unfortunately, once again, no one came. There wasn't even a phone call, text message, or courtesy notice to let us know they weren't coming. After that, they simply stopped responding again. The most disappointing part wasn't the defect itself--problems can happen with any project. The real issue was the complete lack of communication, accountability, and follow-through. When you pay for a professional installation, you expect the company to stand behind its work and honor its warranty. Unfortunately, that never happened. I cannot recommend US Turf based on my experience. If customer service and warranty support are important to you, I would strongly recommend looking elsewhere.

    Allegiance Turf

    Allegiance Turf

    5.0
    (1 review)

    Great turf options, Imelda was really great to work with. Very knowledgeable. Will be recommending…read moreAllegiance Turf to all my family and friends!

    From the owner: At Allegiance Turf, we are a professional artificial turf company with a strong commitment to…read moreproviding exceptional services to our local clients. With over 10 years of experience in the industry, our installers have a wealth of knowledge and expertise that sets us apart as a leader in the field. We take pride in ensuring that our clients feel confident in our workmanship and that's why we offer a lifetime workmanship warranty. This warranty speaks to our commitment to delivering top-quality results that will stand the test of time. We understand the importance of using premium products and never compromise on quality. That's why we only use the best turf, materials, and infill available on the market. Transparency is a key aspect of our approach to business. We believe in being honest with our clients about the pros and cons of different options, so that they can make informed decisions about their artificial turf needs. Building lasting relationships with our clients is a top priority for us, and we work hard to ensure that we deliver on our promises. We use innovative methods of measurement to get the most exact measurements possible, and our visual renderings for more elaborate jobs help clients feel confident in their selections. Choose Allegiance Turf for a professional, hassle-free, and confidence-inspiring experience in artificial turf installation.

    Ideal Turf Austin

    Ideal Turf Austin

    3.2
    (9 reviews)

    I contacted the Austin office in Hill Country Galleria on Oct 8, fully described the scope of my…read moredesired project and location. She said she woukd talk to some guy (forget his name) and they would call back. NINE DAYS LATER.....today is Oct 18.....nothing. No return call, not the courtesy of any response, professional or otherwise.....just.....nothing. Given this, I can only imagine how poor communication would be during a project with them. Clearly, I'm walking away from them and think any prospective customer should consider my experience as a warning before attempting to deal with them.

    Ideal Turf provided the lowest estimate out of three. They also demonstrated work in my…read moreneighborhood in Austin. Know that, the sales person and project manager are not one and the same. You really need to be there when they're performing work. Tell them exactly what you want. It helps if you speak Spanish. I found it difficult to communicate what I wanted and it showed in the final result. I had an irregular design so sales and operations were reluctant to accommodate. I accepted the change so as to not generate more turf waste and get a little more turf area. This is a Fort Worth company. The crew came down from DFW to ATX. As a result, some obvious scheduling issues arose. Communication was missing. It made the process difficult. I am very understanding of rain delays and work backlog due to COVID. However the scheduler overlooked dates I was unavailable and the crew delayed after not having the turf available. When the crew shows up to work is when you need to be available. Customer service is not this company's strength. The process from initial sales meeting to project completion took nearly 3 months 4/16/21-6/11/21. Understandable during rainy season and the number of people wanting putting greens in their backyard during COVID. The crew used some of my tools and drank a couple sparkling waters from my garage. I confirmed this w/ crew lead. Turf was laid out in the street. Cars drove over it. Ideal's contract states they charge extra for removing existing landscaping and you'd need to deal with any existing drainage issues ahead of time. Take that literally. They lay out crushed rock and level it, but if you have any uneven grades or existing rock/pavers needing to be removed like I did, hire a landscaper first. In all the company did what they said they'd do, installed synthetic turf for the agreed upon price that was lower than competitors. Some of the edging is rough and a portion is not straight, but the turf quality is good.

    Lone Star Turf

    Lone Star Turf

    3.4
    (5 reviews)

    Could not be happier with my new yard thanks to Lone Star Turf!! I was fighting with weeds, mud,…read moreand just an eyesore of a yard despite shelling out money weekly for yard maintenance. As a new homeowner I was a little hesitant to spend the money on turf, but it is by far the best decision I have made for my home! I received several quotes for my project. Lone Star Turf responded to my inquiry within an hour and scheduled a consult the very next day. They were honest and straightforward explaining the entire process thoroughly. I never felt like they were trying to upsell me like some of the other companies. They were also able to quote me for black rock in my existing flower beds and a small drainage issue. I found a lot of the other turf companies only provided turf installation so it was nice to find a company that could help me with my entire yard, not just the areas I wanted turf. Lone Star Turf finished my yard in one day. The installation went flawlessly, and there was no mess leftover. Overall I was very impressed with the professionalism, speed, and quality of their work.

    Originally would have been 5 stars but dropped down to 1. The turf Lone Star put down is incredible…read moreand we love it. However, post-install, I discovered that my sprinklers were no longer working, although they were working the 1st day of install (I ran them to make sure the crew found all the sprinkler heads). I ultimately identified a cut sprinkler common wire next to a valve box, and under the new turf (confirmed with a wire tracer). If you know in-ground irrigation, you know that a cut common wire brings down THE ENTIRE SPRINKLER SYSTEM. So now my sprinklers haven't run since the turf install in late April. In all honesty, I can't prove Lone Star cut the wire. But the sprinklers were working the 1st install day, and then I identified a cut wire under the new turf. Not a lot of ways that can happen. When I notified Lone Star about this damage, I was told that (quoting from the email Lone Star sent to me), "I do need to refer you to the terms outlined in your signed contract with Lone Star Turf. Our agreement includes a provision stating that Lone Star Turf is not responsible for damage to underground irrigation systems, lines, or related components during installation, and that it is the homeowner's responsibility to identify and mark the location of all underground systems prior to the start of work." Remember when I said that I ran the sprinklers for the crew to make sure we knew where everything was? Also, this wire was next to an in-ground valve box. I would think that would be indicator there were wires and pipes in that area. But I guess that wasn't enough effort on my part. Anyway, Lone Star then "kindly" offered to send a crew to lift the turf so that a irrigation contractor (that I would need to find and pay for) could fix the cut wire, but that I would also have to pay for the Lone Star crew. On top of the $20,000+ we just spent on our yard. Honestly, just unexpectedly and disappointingly poor customer service that was not what I was expecting after my research into the company and definitely not what the sales rep pitched to me when we were closing the deal. I'm hoping to get another contractor here in the next week or two to fix this (I've given up thinking Lone Star will make this right) and am probably running to the store tomorrow to buy some manual sprinklers since none of my lawn has been watered since late April. Such a let down from the excitement we were enjoying after the install was completed.

    Creative Turf Solutions - artificialturf - Updated July 2026

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