We've been bringing our animals to Creature comfort for a few years. The environment is very calm and the staff is very patient and knowledgeable. When our cat passed at their facility it was very respectful and we had time to let go in a calm environment. Our dog is currently healing from a tooth extraction and we're glad they were able to get her in for the procedure in a reasonable amount of time, she wasn't in any pain and we didn't want her to be. Our dog gets nervous but the staff were able to see her sweet side which means she trusted them. It's also very helpful to have the option of a payment arrangement, it definitely takes some of the stress out of an already stressful situation. We will continue to come to Creature Comfort with our old and new pets as long as they're open and we're in the area! read more

The front staff have always been rude. I would have to call them to remind them to give me test results or I would find hidden fees. $50 for a shot plus $25 to administer the shot?? It's too bad because we loved the vet. But we decided to move to a hospital who were more on top of their organization and hospitality. read more

Save yourself the time, money and disappointment and AVOID this place! It should've been the first red flag that I had to call to follow up regarding my request for an appointment. I was looking for holistic care options for my pup and what I was told by the receptionist is the initial appointment would be 30 minutes and somewhere in the $150 range (I can't remember the exact cost) to be evaluated for chiropractic services only, or there was an hour long appointment for $300 to be evaluated for all services offered, including chiropractic. I chose the latter option because I didn't want to limit myself....but I chose wrong and I was scammed out of $300. My appointment was at 9:30 which I arrived promptly for, if not a few minutes early. I was led into the room right away which was great, but then the Dr didn't enter the room until 9:55, and had no explanation for apologies for being late. I sat there for 25 minutes with no contact...except for the technician that came in to perform a nail trim on my dog which was obviously not what I was there for and she realized she mistakenly came into the wrong room. By this point I was already frustrated having been left there for nearly half of what I had expected the full appointment time to be, but I figured maybe they were running late and the hour appointment would be extended to account for the tardiness. I talked with the Dr and explained my pet's issues, to which she completed about 10 minutes of acupuncture, and then promptly returned to the room at 10:30 when the appointment would have initially been completed and basically said okay we're done here. When I asked about the other services that I was there to get evaluated for and the additional time to make up for her tardiness, I was told that my pet could possibly benefit from chiropractic as well but I would have to see another Dr for that, which confused me because I thought that was the reason I was currently there and that would have been determined at this initial appointment especially since my pet was only seen for about 30 minutes at this point. The Dr then just walked out of the room with no real comment or clarification about the process, nor even a simple goodbye. As I checked out I expressed my frustration to the front desk with what I experienced and decided not to book a follow up appointment at this time based on that experience. I was really excited coming into my appointment at the possibility that I might finally be able to treat my pet's ongoing issue and unfortunately I left completely upset and disappointed by the whole thing and wasted $300 for nothing!! I sent an email to the clinic expressing my frustrations and still have yet to hear back. DO NOT GIVE THESE PEOPLE YOUR MONEY!! read more

I haven't reviewed Creature Comfort in a long while, so I'm just posting an update. I both love and hate my experience going there. Some of the vets are incredibly knowledgeable, especially regarding holistic treatments. They have helped me quite a bit with my current dog's medical issues. The support staff is like a revolving door of people and there is no consistency whatsoever. Since Covid, people are not allowed to come in with their dogs so it's very difficult to communicate with the staff. I have called and left messages and never got a call back. I have called with urgent requests with promises that a doctor will be notified and someone will get back to me and I've had to call three and four times to finally get a response. They have forgotten me out in the parking lot after I've checked in on a very hot day and I have a senior dog who is very fragile. Prices are very high. They do have some packaging for some of the services but even though I have a package they will often charge me and I have to remind them I have a package. There are so many different assistants/receptionist type people that I can't even keep track of them all and I have to explain my dog's very serious condition over and over and over again. On top of that, I am hard of hearing and having to talk to the doctor from the busy parking lot on my phone is very difficult for me. Also, their phone system and their process of phone triage which I don't think actually exists sucks. I know that everyone there is trying to do their best but they need to improve communication, service and consistency. If it wasn't for the fact that they are right around the corner from me and I've been taking my animals there for literally over 20 years, I would find another vet. When my dog needed surgery because she had a giant tumor on her foot that was actually impairing her ability to walk, they kind of threw me out into the wilderness to find a surgeon on my own. Her doctor at the time did not think it was a problem but it was getting worse and would have been inoperable if we would have waited longer. I was given an old paper list of surgeons, some who don't even practice anymore, and I ended up finding a surgeon that I used to see at Berkeley Dog and Cat who immediately saw the problem and took care of my dog. I complained to management and said that I wanted to talk to them about this situation but no one has ever sat down and talked with me about it so here it is in my review. I especially like Dr.Holliday & Dr. Herter. They are both very good at asking good questions and making really good suggestions. I have a rescue mutt who I literally rescued off the street when she was a puppy. She's been with me for 14 years and it's very important to me to have the very best care always in a consistent manner. read more

I started coming here more than 25 years ago and have been remiss in reviewing this place. I've used Creature Comfort (CC) initially to treat my GSD that had neurological issues. She was greatly helped with acupuncture. My present GSD came to CC for laser treatment for her ankle injury in the last year and a half. Instead of $12,000 that I might have spent on surgery to fuse her ankle ligaments, I was able to rehabilitate her with an ankle brace and holistic treatment; and spent less than $1000 on exams and procedures. I still have laser treatments in my CC "bank" (I purchased a treatment plan) to use if my GSD needs them in the future. I miss being able to bring my pup in to interface with the doctors which has been pretty standard practice at all vet clinics since Covid. But all the technicians that I've met have been pretty awesome. read more

Creature Comfort Holistic Veterinary Center - Veterinarians Near Me - Oakland, California

I want to love this place, and for the most part we have, but unfortunately I'm having to leave a negative review here since we've been left in the dark after a $750 biopsy. Hopefully someone sees this and can return our calls so I can remove this - I've never done this before but I'm not sure where else to turn. We spent $750 to biopsy a few lumps on our pup (Branson) and was told we'd have results back in a day. After two days, I called and was told the results weren't in yet (No problem... these things happen). I called again two days thereafter, and was told the results were in but a doctor hadn't looked at them yet. (Kind of a bummer, as we've been worried about him) I finally got a voicemail five days ago while I was at work reading through the results of the biopsy, and have been trying to reach someone since to seek treatment. The mass (we learned was a bacterial infection from the voicemail) has since grown considerably worse, and we're getting increasingly concerned. I called twice today, and was told by the receptionist the second time that the vet was definitely going to return my call before the end of the day, but once again this never happened. Please call us back! The voicemail mentioned we'd either need surgery, topical ointment, or essential oils to treat Branson, and we're just trying to figure out next steps here as this infection continues to get worse, and we're happy to edit/delete this review if we can finally get a hold of you. read more

Creature Comfort Holistic Veterinary Center - Still trying to reach the vet after a $750 bill for the biopsy on next steps to treat our pup. Ouch! - Veterinarians Near Me - Oakland, California

I think the receptionists are high. My series of conversations this week with them was like talking to stoned teenagers. Pleasant enough vibe but lacking in critical thinking, linear timeline and full on made up medical feedback. They gave me treatment directions (opposite of what the vet had written) in the confident voice of the inane. They office is scrupulously clean but a little short on cosmetic maintenance. Worn floors, scratched paint and painful treatment room lighting. I don't get direct, specific answers to questions here from the health care providers which is tiring. read more

I've been happy with Creature Comfort, but my latest visit was a terrible disappointment. I came in for a routine monthly shot that costs $125 each time. I was charged $175 with no notice nor discussion. When I sent an email commenting that this was not ok, I got no response. Too bad. read more

I have been going to Creature Comforts for years - mainly for my cats - they saw my old cat Boo and now my current cats, Teddy and Bear. I usually see Dr. Johnson but I have also seen Dr. Taylor. I love that this practice is holistic and provides natural solutions for animals medical problems. My cats recently had colds and they were treated holistically and that really worked. My cat, Bear also recently had an emergency urinary block and they used more traditional vet techniques so they can really do everything. They apply what is needed to the situation. I like how they explain things and are really working on the whole animal not just the symptoms. I am working with them to get my cats on better food and give them essential oils. So lots of good things. Love this vet! read more

Creature Comfort Holistic Veterinary Center - This is my cat Bear who recently had a vet emergency - Veterinarians Near Me - Oakland, California

We recently adopted a pair of young Shitzu dogs (littermates?) from Oakland SPCA and wanted to establish care as well as make sure we were starting with a clean bill of health. I was actually a bit nervous because I knew these new adoptees are fairly shy and seem to become quite anxious when separated from each other. Grace was an incredibly helpful and greeted us at the front desk. The other staff were just returning from lunch but everyone was friendly and welcoming. (in the past, I had been to other vet clinics where I sensed a certain level of being understaffed or some level of compassion fatigue, but there was a very positive vibe here). We had arrived early and Grace took some extra time to sit with the dogs so they could adjust to being handled by new people. She educated me on the process and showed us all to one exam room. This was so reassuring as I was able to stay with the duo while Dr. Johnson examined the other. Even though the examinations were brief, Dr. Johnson was very engaging and stayed with us for the entire initial time we had for the visit. All of my questions were answered and Dr. Johnson was quite thorough in providing education and suggestions on healthcare issues specific to these smaller breeds (I grew up with bigger dogs so this is a new adventure to say the least). The dogs calmed down a lot in the presence of the vet and the staff which was in of itself a special treat for our new family. While our dogs received excellent care, they also received a clean bill of health (it is always good to get a second opinion after adopting. I am so glad I followed my human instincts and chose Creature Comfort because even though I hope I only have to come back for check ups or preventative holistic care), one never knows when an illness or injury might occur. Better to be prepared and know where to take these precious pups if an emergency occurs. Also, rather than promote or sell any of the care services offered, Dr. Johnson remained professionally grounded in educating me and encouraging me to seek out the most cost effective approach to training, grooming, etc. Our two new doggies left there much calmer than when they entered, in fact one of them seemed to be happy just to lounge in the exam room. I know this human also felt a sigh of relief to know Dr. Johnson, Grace and the others are there if we should need them. read more

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They are the best vet. They care so much about the animals it is so gratifying. I take our dog there once a month for laser and acupuncture as well as injections. They are very good with her. She is 10. read more

The people here are very sweet, even during the pandemic they've been so patient and kind though I'm sure it's been as tough on them as anyone. I appreciate that. We could all use more kindness in our lives. Beyond that, I love the holistic treatments my dog can get here (he loves acupuncture just like his Mommy) and that the doctors always answer my crazy questions and never make me feel like I'm being paranoid. I've brought my dog here more times than I can count because I'm a bit of a hypochondriac and that translates over to my dog LOL. Some people say it's expensive but I say it's worth every penny. We especially love Dr. Christy Johnson, but every doctor we've had there is great. Pre-COVID above and beyond service example: When my dog had to get several teeth removed, immediately after he was very whiny and clingy because of the aftereffects of the anesthesia, etc. Well when I came to pick him up, was he in a crate somewhere by himself, howling and scared? No, he was being cuddled in the arms of the vet tech while they bustled around the office handling paperwork, etc. It seriously almost brought tears to my eyes, and no one acted like my dog was being a burden or anything. They really care about pets here and treat them like the best buddies that they are. read more

I've been meaning to write a review for the longest time, but my feelings of gratitude are so deep that it is actually emotionally hard to express my thoughts. But I'll try. I brought my 11 year-old Roxie Heart to Creature Comfort in January 2020. She had a mass growing in her abdomen and we took her at midnight to VCA emergency- and we were told that night to put Roxie Heart down- "tonight- it's cancer, strongly suggest put her to sleep tonight." We thankfully had the presence of mind to decline - despite the shock- and the next day begged to be seen at Creature Comfort for a second opinion. We came in so late- it was 6 pm and a rainy day- but they very nicely MOVED THEIR SCHEDULE (!!) around and saw us. True enough: the prognosis wasn't good, but they referred us to Sage, they gave us words of encouragement - THEW WERE KIND. They gave us Chinese herbs to help contain the bleed, and Roxie made it a couple of days until surgery (kind of important!!)- and Sage was able to do an amazing job. (She had a tumor the size of a cantaloupe and her spleen had to be removed- A whole other story!!!) Roxie went on the road to recovery and got back to her healthy self. A few months later- Roxie became diabetic, where she required 2 insulin shots daily and a special diet. Dr. Williams and Dr. Johnson were the two vets we saw most often- they were wonderful. We were given recipes, prescribed holistic supplements, Freestyle Libre to monitor her glucose, eye drops to help with her cataracts. They communicated with me, heard me out, listened to my concerns, comforted me when I was worried. They were engaged so deeply in Roxie's care- I mean, truly, everyone in the practice cared and was responsive. This was so important to me- phone accessibility! They answer the phone and talk to you: for example, Roxie the Diabetic Naughty Mutt got into my backpack and ate a lollipop one day. Panicked, I called and they walked me through- "did she eat the wrapper, was it sugar free (fake sugar can be deadly), did she eat the stick?" In that moment I realized just how lucky we were to have Creature Comfort- frankly, no other vet I know would have taken the time to do that- they didn't even charge me for a consult, and essentially calmed me down. Roxie thrived and gave us 2 more beautiful years post-surgery, driven by the care and follow up of the doctors at Creature Comfort. Dr. Williams holds a dear and special place in our hearts because she truly took Roxie's care to heart- Roxie got pneumonia in November 2021- the care she received from Dr. Kirsten Williams was phenomenal. Being 11- the pneumonia could have been fatal for Roxie- but we had Thanksgiving, Christmas and she got to turn 13. Unfortunately - in January 2022- our dear Roxie's liver had gotten riddled with cancer. It was going to be time to let go- but just as she received love and care in life, Dr. Kirsten Williams and Creature Comfort were also going to make sure she received the care she deserved as she got her angel wings. Dr. Kirsten made room in her busy week- we live kinda far awary- but she drove to our home... our dear Roxie went in the most beautiful way possible. Her trusted vet was there in life and in her passing. We hugged her, loved on her - when she passed, it was Dr. Kirsten's kind voice that we heard... and it helped ease our pain. It was Dr. Kirsten took her... wrapped in her blanket. We knew she was cared for, even in death, treated with love and respect. After Roxie passed, Creature Comfort sent us flowers, and a couple of weeks later, a very touching card with kind words from everyone in the office. We picked up Roxie's ashes from the clinic a couple of weeks ago- and I'm just so thankful for the last 2 years that were a gift past that night 2 years ago...... So, am I able to quantify my gratitude with 5 stars? It's not possible, as Creature Comfort deserves a milllion, a billion stars!!!! They are a true asset to their profession. Thank you to each and every person there. Please keep doing the good work that you do. And to Dr. Jenny- thank you. What a wonderful haven you have created for animals and for those of us who love them. read more

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I have been going to Creature Comfort for almost 10 years and used to love it. I really felt like the vets cared about my pet like I do, and they made helpful suggestions and recommendations for both traditional and alternative medicine. However, since the pandemic, service has really gone downhill and I've been disappointed over and over again. Our senior pet has had some issues and they did some bloodwork. Two weeks later, a vet has yet to call us back with the results, despite multiple calls and messages left with the staff. Every time I go it seems that there's a new vet and a lot of staff turnover. The vet doesn't even look at your file beforehand to learn about your pet, so it feels like there is no continuity of care. Communication and organization are severely lacking. Plus, the prices are really high. I'm really sad that I can no longer recommend Creature Comfort. read more

DO NOT DO NOT DO NOT RECOMMEND. This place is ridiculously expensive and not worth the amount for what they provide. The initial intake just to see your furry little creatures costs over $250. In this initial exam, I thought they would take care of everything. They told me they would take a fecal exam and didn't tell me that it would cost anything. This was back in July of 2020. Fast forward 6+ months to today (1/27) and they call me saying that I owe $40+ for the fecal exam. Look, I'm happy to pay for things that I know I'm going to be paying for. But if you're going to not tell me that there will be a charge, then reach out 6 months after to nickel and dime me, then I will be upset. Going to take my business to plenty of other vets who actually care about the customer rather than making money. read more

I felt welcomed into the practice. I never felt rushed through the appointment and I appreciated the phone call. Follow up by my vet. I use them several years ago when I had to put down one of my dogs. I was overwhelmed with the compassion and caringthat the staff and the vet showed. I acquired a new dog. This is where I went. read more

Thank you Dr. Williams not only for the advise, but listening to my input and concerns. I thank you for being a part of Gabby's journey even at the end. You and your staff have been wonderful. To anyone who reads my review, my dog had cancer, laryngeal paralysis, and blind, but with help of Dr Williams and staff I felt that she was well taken care of while she was alive, and even in her crossing. I couldn't ask for a better or more knowledgeable vet. When the time comes and I get another dog, I will be back. Thank you. read more

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I took my dear dog to them years ago, and they were so compassionate and caring. My poor pup was dying, and nothing could be done, unfortunately. But they helped me thru that difficult time, and made it as peaceful and comfortable for Nika, my dog. I am forever grateful. read more

I've have brought 3 dogs here over a span of many years. I trust Dr. Williams experience, knowledge, and expertise. The number 1 goal of this office is to provide the best care for my dogs, including cutting edge treatments such as prolo therapy. read more

I left a voicemail, for which they never returned my call. I then called a couple days later hoping they would take new clients, the good thing is they are accepting new clients (hence the second star), but only if you are willing to wait over a month for the first available appointment. Unfortunately, while hoping they would take my info and schedule me for February, I was left on hold for over 5 minutes and so I decided to just hang up. If they can't be bothered to call back or let me know that they didn't forget about me on hold then they must not need my business read more

Awful communication and follow-up. I have used Creature Comfort for years with numerous pets. I appreciate their combination of Western medicine with other modalities and also that they respect the owner's choices without pushing interventions. I would not write a review after an isolated incident. There have numerous, numerous times recently when it took many days for an email or callback response regarding my terminally ill cat. I called on weekday morning to request an prescription refill for her pain medication. I work full-time and cannot get over there during the week. When I learned that it would cost $15 to have it mailed to me, I said that I would get it on Saturday. I then called ONE HOUR later and received an outgoing message that simply said "Lunch." (A little weird, but I figured out that they were closed for lunch.) I left a voicemail message, stating that I changed my mind and asked them to mail it and charge the fees to the credit card on file. Two days later, I called to be sure that it had been mailed out. The staff said, "Oh, we still have it here," then added that they were closed yesterday and "are still listening to our voicemail messages" (from two days ago). Seriously?? A doctor's office waits two days before listening to voicemails that were left during the lunch break on a day when they are open? Is this a matter of being understaffed, or disorganized, or what? My cat has been crying in pain, and I now have to wait until Saturday to get her meds. I would gladly pay a little more in higher fees if it meant that they had enough staff to attend to basic administrative tasks, like listening to voicemail messages. read more

I was a mom of a now passed away 12-year old chihuahua named Louie. He's the cutest and the best kid one could ever have. I took him here because he's been having multiple issues which could be age-caused or his being very picky when it comes to food. So he's got a lot going on from joint arthritis, tumor, and GI issues. The first day I came to Creature Comfort, everyone's very friendly and gave Louie a warm welcome which Im sure he appreciated a lot, and so did I. Dr Luna listened very intently to my description of Louie's issues for more than an hour which is the time alloted for me during first consultations. Im very thankful for that and she also suggested foods & some supplementary medicines for Louie's needs. I was here once a week for the last three weeks of Louie's stay in this world. When they learned the news about his passing they called me & made sure everything's okay with me. Up to this day, I still haven't gotten over his loss & I'm still crying all the time. Dr Luna's team sent me a card with their well wishes & sympathy. It's very heart warming & I can't ask for more from Creature Comfort team & Dr Luna! read more

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Amazing! They are just amazing! Everything about Creature Comfort is outstanding. I was desperate for help in treating my dog's chronic skin condition. I had gone to multiple vets over the years and every time we've had to go with antibiotics, injections, and other strong medications to "treat" his issue. While I'm not totally against this practice as I understand they may be needed for certain circumstances, I couldn't keep my dog on these medications for the rest of his life. They were clearly harming his immune system and worked temporarily. So I finally decided to call Creature Comfort - because 6 years ago Dr. Williams was able to treat my family's dog when no one else was able to. I was overjoyed when they told me Dr. Williams was open for an appointment a day later! No waiting a week or two! They are very upfront with first appointment and follow up charges, along with a detailed summary of the service you will be receiving. They listen to you each and every time you have an appointment and ask you lots of questions. There's never any rush! The best part is my pup's condition has drastically improved. I've seen Dr. Williams and Dr. Luna - both fantastic vets that gave me the right advice and product recommendations to get my dog back to being healthy. He's the best he's ever looked! In a nutshell, my sisters and I love Creature Comfort. We have 6 dogs in total in the family and they all go to Creature Comfort! They are always there for us. Even the ladies at the front desk are a joy to be around. I really can't imagine going anywhere else. Trustworthy, honest, and they CARE about your pet! Thanks Creature Comfort! read more

Staff is very accomodating and loves animals! It is a pleasant experience and my dog is happy to be there. Highly recommend. Thank you!

It's been almost 6 years since my last update, but I'm just as pleased and thankful to have their care and practice so close to me. Six years ago, I took my now nearly 15 year old dog, Karat to Creature Comfort to see Dr. Williams. He had chronic anal gland infections every year, with each year getting harder to treat. The very last time, after seeing a vet at VCA Oakland and not being able to clear his infection, even with two months of antibiotics (I can't believe I allowed that), we took him here. Dr. Williams was able to clear it within a week with some chinese herbs and another antibiotic (for one week). We also switched his diet to a home-cooked diet, and then eventually raw. We have never looked back. Not one single issue since with his anal glands since. Six years later, I have a few more dogs along with Karat and have found a passion in raw feeding and holistic/homeopathic care - steering away from vaccines, flea meds and antibiotics. I never really go to the vet for anything; a few emergencies concerning foxtails and things along the "emergency" line, but never with any health concerns - *knock on wood*, but I give credit to their raw diet for this. And let's be honest, most vets will shame you for feeding a raw diet and tell you how it's going to give them salmonella and whatever myth they believe in. It makes it harder to feel welcomed and it feels like you are working against a vet, rather than working with a vet for preventative care. I have never found a vet that is warm and empathetic, or aligned with my vision. But with all that said, it shouldn't deter you away from finding a vet that does align with your vision, or one that you can build a really great relationship with. Since my dogs didn't have a primary vet for years, I decided it was time I embarked on that journey to find one. One that I could really trust and that I could actually work with rather than against. My sister took her dog to Creature Comfort after we remembered how great they were with Karat, and reminded me how truly great it was. So I decided to bring all of my dogs back for a check-up and titer tests. We now see Dr. Luna are we are so pleased with her warm, empathetic and gentle approach - not to mention how amazingly knowledgable she is. They are worth every penny - although the first time you visit might be more pricey than most vet offices, you pay for what you get. I love Creature Comfort for many reasons that other vet clinics lack: 1. They never rush you 2. They spend the time to explain things to you 3. The front staff is extremely kind 4. I've never had an issue getting an appointment here - same day or a few days or weeks out. 5. Their communication is superb and I can email Dr. Luna with a timely response, or call them and get a timely response back from her 6. Understanding of dogs with all types of personalities (I have a dog that is extremely fearful of vets and isn't the nicest dog in a clinic) read more

The vet and staff are very competent and compassionate and took good care of my dying dog, Bear. I was glad to have their support in those last days. read more

Finally I found a vet that really listens, takes notes, asks lots of questions and really tried to get to know my dog. Out former vets just wanted to vaccinate, push pills and schedule surgeries. I prefer a holistic approach to healing and maintaining health as Western medicine too often favors the business side, not the well being of your pet. This is definitely my senior fur baby's new vet, I only wish I had found them sooner! read more

loved working with Jane - she knew so much about dogs it helped put us in the right direction with our new puppy. she came to our home and really helped access our lifestyle with our children and puppy. she was very helpful! read more

We really feel that our dog's good health can be attributed to the holistic approach and deep care that we get here. After visiting a few different vets, who only wanted to talk about drugs and not lifestyle changes (after reoccurring tummy issues in our pup), it was such a relief to come here and be heard. If your pet is your fur baby, this is the best place to take them! We make the drive from Marin because they're that amazing and irreplaceable. read more

This spot randomly decided to bill me and claimed they had unpaid balance on my record more than 4 months after service. Terribly disappointed in the service. Can't believe I was asked to come back and pay!! Do not get scammed choosing this place to bring your lovely pets. read more

I've been taking an assortment of cats and dogs here sporadically over many years. More recently I decided to make them our primary vet for our two dogs. They have treated both our dogs for different things in the past few months and I'm very happy with the care they received, one for a "female problem", the other for a wound and what turns out to be a "reverse sneeze" (never heard of that one before), including sending me a link to more information. I appreciate the holistic/herbal approach when possible. All the staff I've interacted with, from administrative to vet techs to doctors, have been very friendly both in person and on the phone. Emails have gotten a quick response. Phone is usually answered promptly. Only very minor negative (and understandable because they seem very busy) is a rather rushed conversation with one of the doctors pre-checkout. read more

We have been going to Creature Comfort since moving to the Bay Area in 2009 and this is my 3rd updated review. Here's a tip if you think Creature Comfort's costs are too high - use them together with a traditional vet. Our poodle was diagnosed with chronic urinary crystals. We use a traditional vet in Pacifica for routine tests and follow up exams then use Creature Comfort for treatment. If our dog starts peeing on the floor, we take her to the traditional vet first for tests before consulting with Dr. Jenny at Creature Comfort. Tests are much cheaper at the traditional vet. Both vets are wonderful in that they share notes and results with each other so the care is seamless. If your current vet does not support a supplemental holistic approach then check out my reviews for a Pacifica vet (starts with "A"). The traditional vet first diagnosed Josie poodle with urinary crystals and told us that we would have to stop her raw diet and feed her exclusively Royal Canin Urinary SO food for the rest of her life. After one case of wet food, Josie had gained weight and her teeth and breath were horrible from the plaque that had built up because she was no longer gnawing on raw bones. We took her to Dr. Jenny at Creature Comfort who advised us to put her back on the raw diet but to supplement it with Vetri-Science Laboratories Bladder Strength pills. It is now 9 months later and her urine has tested within normal limits twice. Traditional is not always the cheapest! A case of Royal Canin SO for a month was $65 while a bottle of Bladder Strength pills for two months is $17 on Amazon.com. When it comes time for annual vaccines, we take both dogs to Creature Comfort because of their minimalist approach to vaccines. They prefer titres over just automatically giving shots. read more

I've been talking my dog Mali here ever since she was a pup. We love the care! Well, she loves the treats and I love the entire office staff. They are gentle, kind, thorough, and always take the time to listen to the symptoms and explain what is going on. I sincerely appreciate the blend of holistic, herbal, and Western medicine. They even do follow up calls a few days after the visit to see how Mali is doing. I can't recommend them enough! To the entire staff at Creature Comfort - thank you so much! read more

The team at Creature Comfort continues to exceed my high expectations. I have a different pets since I first became their client a decade ago, but CC's service has been great throughout. Everybody's been consistently loving, thorough, and highly responsive with my pug of varied health challenges and my golden retriever/husky mutt who attracts fox tails like a moth to a flame. The vets I've seen in the last couple years are Dr. Christie Johnson (most frequently), Dr. Kristen Williams, and the superstar top dog, Dr. Jenny Taylor, all of whom are very kind and skilled. The office staff and vet techs are also really great, which can be as important as the quality of the vets. Debbie, Lori, and Michelle, to name a few, have all taken great care of me and my four-legged family. I own a pet care business and I recommend Creature Comfort frequently. I can only recall positive feedback when I ask how my clients' experience has been. Keep up the great work, creature comforters! :-) read more

Creature Comfort Holistic Veterinary Center - Mondia gives Moishe pug some love after his emergency appointment today. - Veterinarians Near Me - Oakland, California

I hate such places that exploit people's love for their pets at their most vulnerable time. Please do a community service and take your pet to a real medical facility. I've refused all the bs treatments that they offered (acupuncture? Oxygen therapy?) and was charged two hundred dollars anyway for doing absolutely nothing. Thankfully the real vet was able to diagnose and treat our pet, who would surely have died if we did not walk out of this place as fast as we came in. read more

We love Creature Comforts! They have been a haven for us as conscious and intelligent pet professionals and have helped us with any questions and concerns we've had with our puppy and our cats. Cant recommend them enough! read more

Staff here are knowledgeable, friendly, and efficient. Great communication when scheduling, and they take all precautions when caring for your pet. Holistic is the best way to go for a number of reasons. Possibly less vaccinations, fresh food diets, and exercise are encouraged by this practice as well as other natural healing techniques. I'm glad I chose this practice, and hopefully will be here for some time to come. read more

I chose "good" as the kindest choice, but in truth I have found my experience there mixed. I moved here from Los Angeles where I had a first class Vet for over 15 years at a consistently well organized office with caring staff. The head doctor, Dr Palmquist, was superior, someone I often wished was my internist! He charged fairly, and had a senior discount day every Tuesday. Since moving to Bay Area, I have tried about 5 vets, Creature Comfort so far being the best, but not up to the standard I was used to. The teeth cleaning person is absolutely unsatisfactory and over charges, so i take my dog to the previous dental care in Piedmont. Some of my experience is probably due to COVID and being kept outside in my car waiting for both care, results, and getting questions answered. Some is due, however, to what seems to be an ever evolving staff. I rarely see or communicate with the same receptionist or doctor. I can't even tell who the regular staff is. Unfortunately due to all of the above, I do not have a consistently comfortable feeling there, but it is the best I have found thus far in Oakland. read more

I brought my terminally ill dog to see Dr. Luna but didn't receive much comfort from the visit. I was seeking help to make my dog more comfortable and advice on how to deal with his cancer. She handed me a brochure on hospice and palliative care and said he had weeks to live. The appointment was rushed and left me heartbroken. It was obvious Dr. Luna was rushed and didn't have time for a patient she will not see again. read more

Shame on me. I had intended to write a sterling review 6 months ago of Creature Comfort and of the care given to my cat EDB by Dr. Luna in particular and I failed to, until now. Unfortunately, my 20 year old cat's health begin failing and I took her in to see Dr. Luna. Together we decided to try a few last ditch efforts to bring her around, which in fact did work for a few months, but then it became clear it was time to let go. Again with Dr. Luna's kind care, EDB was put to rest. I cannot say enough about the gentle kindness, the support, the ease in an uneasy situation, and too, the moderate costs of both visits. Two thumbs WAY up, 5 BIG stars, and should I get another companion in the future, my guaranteed commitment that this will be the place of choice for their care. Dr. Luna and the staff are beyond awesome. read more