A rep from this company took my phone number from my application and sent me a text on my cell phone. It said that when I got the message to call right away. That to me crossed a major line. It was highly inappropriate to contact a customer from your personal line. Why not use the company phones? I didn't appreciate the numerous calls I received from them after I specifically stated I was inquiring about a vehicle, not that I was ready to purchase one. All in all I would never do business with a company that allows their employees to delve into the personal lives of potential customers. read more

Credit Max Automotive - Inappropriate text message from a representatives personal cell phone that took my cell number from my application.Unacceptable! - Car Dealers Near Me - Sacramento, California

I purchased a car here in the end of June 2012. A 2000 BMW M5, which I was told over the phone was in immaculate condition and I checked the carfax report which looked good. I asked a few particular questions about the state of the rims, body, vanos system, etc.. Considering this was my dream car and it was within the range I wanted to spend I immediately jumped on it, put $1000 deposit down and headed out for a 2 hour dive the next day to pick up my car. After arrival i found the car sitting out in the hot sun, cracked rear bumper, chipped rims, and oxidized headlights. All not clearly shown in the pictures, and up front lied to me when I asked over the phone about these particular things. I took the car for a test drive and immediately the check engine light popped on. The car drove great to be honest. After driving back to the lot the salesman told me that "their really good mechanic who knows all about BMW's" says it simply needs a new thermostat. Considering the fact that I really wanted the car and somehow I had let them earn my trust and this is the first used car I had ever bought I went ahead with the deal and bought the car. The sales guy was shortly fired after this. I brought the car back and got the thermostat fixed, on the way home the light came on again. Then I brought the car back again and had some hoses cleaned, on the way home the light came on again. Back again the next week to get something else de-carbed. All with no gas reimbursement or loaner vehicle. After leaving again the light came again on the way home. That was it, time to go to a real mechanic and spend my own money at a BMW dealership. The dealer comes back and says my clutch is just about gone, and I have a bunch of bad sensors. I managed to get credit max to pick up my car and do the repair for only half cost on labor plus parts, gee thanks. $1600.00. Remember i just bought this car a month ago and already I have to replace a clutch with my own money. After getting back from vacation they called me and told me my car was ready. I was so excited but how would I get there with no car? I hopped on the Greyhound and took it to Sacramento. When I got there I found I was about 6 miles from the dealership. So I gave them a call and they refused to pick me up because they were "busy with customers". So I hopped a taxi for $40 which took about 7 minutes, and when I walked in the door, a bunch of lazy ass salesman sitting around in the AC watching ice melt. I couldn't believe it, what shady ass people. A lot full of crappy ass cars, no customers and you make me take a taxi to come pick up my $20K car that I bought from you and just spent $1600 on getting a new clutch put in a month later!!!!! That was it for me, I left there and never looked back. It was the worst buying experience I have ever dealt with. I didn't even go back for my free oil change which on this car costs about $250. When I later got the oil changed I found that the person who did it last over torqued the stainless steel oil pan and destroyed the threads on it. I gave CreditMax a call and what do you know they offered to cover HALF the cost. Wow your going to cover half the cost of damaged you caused?!! Thanks A##Wholes!!!! I have had the car for 5 months now, so far I have replaced: - 10 Hoses at $12 a piece - 2 Mass Air Flow Sensors at $160 a piece - 4 Tires, $1000 total - Broken undercarriage pieces $100 - Control Arm Bushings $340 - Clutch and Flywheel $1600 - A few other leaking hoses, missing buttons, and mounts $300 - New headlights $400 - Buffed and reforged rims (which I was lied to over the phone about) $400 - Cracked rear bumper (also lied to about) $1000 Hmmm, almost $6000 in repairs that CreditMax's amazing mechanics just happened to miss, not counting all the gas and extra transportation I used to get back and forth. Hows that for an immaculate car from a company that aims to help people fix their credit and get a good car. I feel lucky for this car that I rescued it from them. The way this place works is they buy crappy cars from a wholesale or auto auction. I have been to many of these and the cars range from totaled to running great but there is really no way to tell. They send some buyer over who thinks he knows something about cars and buys all the cheapest nicest looking cars they can. Then they bring 'em home, clean them up. Get a mechanic to slap some old tires, glue, tape, fix whatever they can for as cheap as they can make it look like it's running good and sell it. The buyer is the one who unfortunately looses out. Bottom line, I'm not saying don't buy a car here. But don't expect to be treated like a human, get good customer service or have someone you can trust. If you are looking at a car on their lot, take it somewhere to get a full Pre Purchase Inspection by an outside mechanic first. CHECK THE FILTERED REVIEWS: http://www.yelp.com/filtered_reviews/h7Q0YCvE4qO5W3eP-j79qw?fsid=yTwCj7WCmryQlRebOXAUFQ read more

Worst car buying experience in my life. Their cars are crap, salespeople are liars, and cars with lowjack installed is not to prevent car theft. It's for the finance company. They can disable your vehicle via satellite so they can come repo the car if you're a few weeks late on your payment. read more

SCAM ALERT****** After posting my experience on yelp, i came to my appointment and the refused to service my car based on the fact that they did not like my review on yelp. I have a warranty and they will not even fix my car. So i paid extra money for a service warranty and they will not even honor it what a waste of my heard earned money. Be aware. Also the service director is Chris Fontaine and he posted a fake review below. Now you know when a buissness has to post fake reviews on yelp to help there reputation THERE iS SOMETHING WRONG. read more

Update for their comment they made: they still suck. Yes, I am her friend who went to help her buy a car. I went so she wouldn't get screwed in a situation exactly like this. You say it's not your policy to quote prices over the phone? How come I literally had to say "quit your bullshit games and give me a price right now or we're leaving" after arguing for an eternity for a price WHILE WE WERE THERE BEFORE AND AFTER WE HAD TEST DRIVEN THE CAR ALREADY. Aaron is trying to cover up their shady business practices and **ANY REMOTELY SMART PERSON WILL STAY AS FAR AWAY AS POSSIBLE FROM THESE CREDIT MAX ASSHOLES IF THEY DON'T WANT TO BE RIPPED OFF** read more

credit max is a piece of shit ad i cant beleive i trusuted aaron. u said u werent gonna sell me a lemon and i got one. my car was broke down for a month and a half and they got me a rental. so i found out he closed his business and they didnt take my van to a shop they fixed it there at the shop thats why it took so long. then today i get a phone call that he said he aint paying for my rental i had while they were fixing my van. really aaron u are gonna do me like that. ok now i gotta take u too court. and u can take this piece of shit van and shove it up your ass cause i got stuck paying for a fucken lemon. be ready aaron ill make sure that everyone u loose your big pretty house. u cant screw people over. the investigators are coming for u. yours truly priscilla read more

I thought I was going to be getting a good deal, bought the car had it for a week. Transmission was making noise. Fixed it for free no problem. Then check engine light came on thermostat needed replaced. Car was in the shop for 2 weeks and replaced whole motor an hour later the wheels lock up. This car has been in the shop longer than I had to even drive it. The sales people are deceptive and I'm pretty sure they just clear the check engine light and do nothing about the issues. Would not recomend this place to anyone, its nice how they want to help you restore your credit, but selling crappy cars is not the way. Avoid at all costs read more

Yes finally my turn! funny, been meaning to write their review but I am glad I did wait this long! just received an email asking me to repost my original review which was very misleading now that I look back at what I originally wrote. I must take back every word I said in the original review! if you really are looking to buy a QUALITY car and repair your credit in a timely manner DO NOT GO TO CREDIT MAX AUTOMOTIVE!! My brother and I went into credit max automotive to find a quality used car such as a Honda or Toyota just something small and good on gas. Immediately there sales person Mo began to sell me on how "beautiful I was" once he found out the basics of why and what I was there for he automatically began using that to upsell crappy cars that I did not have interest in. Because he was trying to get at a relationship with me he ended up telling me that the engine light would come on but that I would not have to worry that I just needed to basically fumble the gas cap a little as the gas cap would just need to be replaced. about 3 months down the line I had a friend test drive it to make sure that he felt the same problem I did. Yes!! my engine was slipping!!! I than began to call and go in to complain especially after 3 readings from yes, 3 different shops that all revealed the same problem codes. After numerous attempts to call and reach my sales person Mo and the main manager Aaron I decided to go in. I was given such a run around, ignored literally as if I were not there, and redirected to the mechanic shop who would not try to resolve anything unless I paid money! By the way that raggedy ass $75 diagnostic fee is a rip off in itself!! they don't even own a REAL diagnostic machine. they charge $75 to stick a handheld reader under your dash! umm...no Buenos buddy! Anyways I had my dad help reinforce my story in hopes of coming to some kind of resolution. of course this company being a total rip off like they are did ABSOLUTELY NOTHING to help fix the car! Aaron then proceeds to tell my dad that he is supposedly "part owner" of the company and that he could get in trouble if he did anything at their expense to help fix the car. We then took it to Volkswagen of Elk grove to the REAL PROFFESSIONALS for the truth! I still had to come out of pocket ENOUGH to the point of no return to credit max. Like my friends and family put it they knew what they were doing when they sold me this shady deal. So just a small word to you future automobile hopefuls credit max automotive IS NOT THE DEAL!!! read more

I just bought a really really nice Nissan Versa here. Mo was my salesperson. He was super friendly and professional. The dealership is huge, and very clean. All in all it was a really nice experience. Would recommend. read more

My husband and I purchased a BMW 750IL in May of 2012. 2 months after we bought it the electrical system died it in, the navigation screen went blank, the passenger side mirror fell off and the radio would only work for twenty seconds then shut off. The heater hose went out, we took it to a reputable BMW mechanic; and that cost $300.00. We got a vehicle inspection while we were there and found excess issues; brake pads at 2%, and hoses that needed to be replaced. These repairs were around $2000.00. We did not know that you could sell a car with no brakes. The radiator was in bad shape and needed to be replaced; and the icing on the cake was the motor died and now we are stuck with a bill for $4000 that we can not afford. Granted we did not do a Carfax or purchase a warranty, so its our fault. We contacted the loan company to see what they could do and they directed me to the dealership. I called the rep and at Credit max and they gave me the run around. DO NOT BUY A CAR FROM CREDITMAX or I will read your post next. read more

I had the worst credit and i thought that i could never get in to a car but when i went to Credit Max and i got help by Moe and he got me drove off with 2007 ford Focus.Its great car and the service that i got from Moe was professional and really friendly and best service i will recomend the sales person and this dealership to everybody. read more

The review from 2/12/2013 is fake. Some of the negative comments are from people that don't understand the risks of buying from used auto dealers. These guys will sell anything to anyone with no care of consequence. Shop here at your own risk. You are better off buying off Craigslist. read more