My son had a blocked main drain at his house. They came in and snaked it out, $400. Water drained fine. 2 weeks later the drain started to slow down, and another week later it started to back up. I called the company.... No warranty whatsoever on that type of work, and they tried to upsell me on their $1000 water jet solution. Now I do t expect a year warranty on a blocked drain, but less than a month? Find someone else to do the work you need. And ask about warranty. BTW I found a local one man shop that snake it out again ad charged $225. Along with a 6 month free callback if necessary... read more

I contacted them because it was a Saturday night, and my shower wouldn't turn on! They actually responded within a few minutes and gave me a bit of advice and scheduled me for the next Monday. They got to my house actually before me, so I would say they were definitely reliable. The guy who came was friendly and gave me a lot of good preventative tips to avoid frozen pipes in the future and he fixed the issue in a reasonable time. I would call them again read more

The Cregger team did a great job They were on time, got straight to the job, figured out what was wrong and fixed it. Would definitely call on these folks again the next time I need a plumber read more

I called Cregger Plumbing recently to replace my 60+ year old toilet. The response was immediate and a plumber, "Kody," arrived promptly. Kody was efficient, pleasant, knowledgeable and patient. After replacing my toilet, he also repaired a "slow draining" sink. Both sink and toilet are fully functional. Kody took the time to explain everything and, cleaned up before leaving my home. The office staff (Liz) was also pleasant & knowledgeable. I highly recommend this company & have plans to hire them again for additional plumbing services. I don't usually write reviews but, I was so impressed that I felt someone else could benefit from my experience. Also...the price for replacement/repair was, in my opinion, very reasonable. Five stars plus for Cregger Plumbing! read more

I used Cregger plumbing twice. One was for my daughters house. She has an older furnace/air conditioner combination unit. We had trouble finding people to service it because it is a commercial unit, but it is at a house. Commercial people didn't want to touch it since it was residential, and residential people weren't capable. Had one other big name contractor come, and they said it couldn't be fixed and would be $12k to replace the unit. They tried to stronghold my daughter with trying to finance it. Cregger diagnosed it and replace a circuit board. Has been working perfectly for over 6 months so far. Also, used them to do a boiler inspection certification for my son's house. They did it fast, and City of Southfield approved. I highly recommend Creggar -- they are a well known brand but aren't trying to take advantage of people. Thank you. read more

I've used them in the past several times and was very impressed with their professionalism. They won't have you buy anything that is not needed and will give you the solution. For the job that I had, I was out of their service area. read more

I was able to have a technician come out the next day to fix a leak under the kitchen sink. He quickly diagnosed the problem and once the part was in, had it fixed the same day. Very professional and knowledgeable. I would recommend them, and will hire them again for future plumbing problems. read more

I have hired Cregger plumbing for a few small jobs at my home. The technicians have generally been polite and the work has been of passable quality, though the price they charge is not cheap. I would recommend Cregger if you are willing to pay a little more for professionalism. read more

I recently hired Creeger for a sewer problem. From the first contact with the company, I could tell Cregger was customer-oriented. Rachel was pleasant and efficient in scheduling my appointment. She makes a very good first impression for the company. The plumber, Eric, explained in "laywoman's" terms what was going on and fixed the problem. He offered me options to the problem, along with the prices, made suggestions but did not pressure. I was very pleased with his service. He was both professional and personable. I highly recommend this company. read more

I was referred to this company and so thankful that happened. We have a 91 year old air gravity furnace that was serviced by Danny he was wonderful, knowledgeable and very professional in a timely manner. An Honest and Hard working gentleman we were very appreciative of his fantastic service! Will definitely refer this company! read more

I had Cregger over to work on my boiler furnace which included fixing leaks and bleeding lines. The leaks were numerous and because Cregger was charging $350 a leak, we decided to stop work and went with someone less expensive. Before the Cregger technician left he told my rep. he couldnt bleed the lines until all leaks were fixed. I asked them to send an invoice for the work they had done and when i got it, listed was a charge for bleeding lines. When i finally got ahold of the tech and asked him about the charge, he said "you asked for it so we are billing you". I didnt ask for the lines to be bled they said it had to be done and also stated they couldnt do it until all leaks were fixed. Four times i asked the rep if he did the work and four times he replied "you asked for it so we are billing" I told them i wasnt paying for something they didnt do and he then said "we started it, so we are billing. If you dont pay, we will put a lien on your house". I paid the invoice to avoid the lien but plan on taking them to small claims court, contacting the Better Business Bureau and informing all i can how they operate. read more

So, naturally on the hottest week of the summer, I notice my AC isn't kicking out cold air. In a panic I hit Yelp and it drummed up four businesses and I'm so fortunate Cregger popped up. Not only were they super responsive but they were so dedicated to help us ASAP. I have a toddler at home and need to keep the house cool (for me as well) and they got us in the next day and were so quick and helpful (and even humored my inquisitive toddler). If anything go a wrong again, I'm going to call them first. They were quick, fair and so kind. Thank you all for your hard work, especially in this heat! You guys saved us! Thank you so much! read more

I have been a client of Creeger Plumbing Heating and Cooling for a number of years. Each contact has been positive. The most recent interactions include the following: * We have the Unico (high velocity) air conditioning system. It's not every company that employs people experience in this type of system. Kudos to Scott and Carl for their thorough attention attending to the problems we were experiencing last May. We so appreciated their professionalism and look forward to working with them again for any future AC issues. * A burst pipe under an enclosed bathtub on the 2nd floor of our home caused water to pour through the light figures into the kitchen below. We so appreciated that Creeger supplied someone in short order to make the necessary repairs before the remediation company arrived. * The heat supplied in our home is via 4 zones from an "old" boiler. Since the end of December 2023 we have had three separate issues causing the need for repair. We were able to secure same day service and the servicemen, including Danny and Chris were able to quickly determine the problems and repairs were made quickly. I trust Creeger implicitly and look forward to working with Creeger for all of my future HVAC issues and highly recommend it for any and all HVAC issues. read more

Jason's a good guy, came out for a same day service call, appreciate you guys for all my boiler needs.

i hired them to put in a new sewer line - their proposal said they were going to sleeve it to the city main - years later I find out they did not - they were several feet away from the main! even tho this was several yrs ago -and many back ups since - they still did not do job right. They also let the city permit expire - meaning they never had city out to inspect the job. One of the owners Greg Mackey was extremely rude read more

I have used this company several times for the rentals I manage...however, this year I have noticed their prices have increased SUBSTANTIALLY. I just had a garbage disposal replaced (Badger 5 InSinkErator) and it cost me $595! The disposal itself is priced online with a high price of $139 and a low price of $109. $600, including the Badger 5 disposal, seems incredibly high to me. Many of us users are at a disadvantage because we are unable to do the work ourselves. I was shocked! Other than the increased prices I'm seeing, Cregger is a good plumbing company; they have always been on time and reliable and they do good work. Pricing is the only reason I gave a 4 star review. I'm sorry to see these large increases in pricing. read more

Everything about every aspect of doing business with Cregger has left me pleased. I highly recommend!

Wonderfully responsive on Yelp. Came out, identified the problem, fixed it, and showed me the work when it was done. Stop valve replacement and spigot replacement. Highly recommend. read more

This is the third time I have used Cregger and each time I have received excellent service. This time is was a clogged sewer line and water on the basement floor. Chris was the technician and couldn't have been more considerate explaining the problem, his plan to resolve the issue, and then so thorough when explaining the results. I'm a senior citizen who was frantic after discovering the problem. Chris was a lifesaver making sure he left my house in working order and giving extra effort in his cleanup. I can't express my appreciation enough for Chris and the other excellent Cregger employees. read more

The company was on time, courteous, and professional. Tom the plumber suggested additional improvements to the overall system.

There's never a good time to call for a plumber, but very happy that I was referred to Cregger Plumbing for an issue in my condo unit downtown with the water line from my fridge. They were able to get out SAME DAY (which is a big deal for me), diagnose the issue, and help remedy (but not replace) the leaky water line. I wanted to give a five star rating, but couldn't because of the fairly high "emergency call" up-charge which couldn't have been avoided. read more

After a review of the initial experience, I was immediately contacted by the owner, who expressed concern about my experience and attempted to make it right. His folks, including Mike, bent over backwards to turn things around. A part was ordered, the invoice was more than fair, and the heat's back on. This firm works hard for its customers, and after some initial bumps I'm pleased to say that I'd call them again. read more

Contacted them and they fit me in same day. The technician (Scott L) was courteous, efficient, and fixed the problem with no delay. I've used this business for plumbing and now AC repair. Will definitely use them in the future for any hearing/cooling or plumbing needs. read more

I highly recommend Cregger Plumbing. Ryan was on time, professional, thorough, knowledgeable, and kind. He diagnosed a mysterious leak and fixed it. He also went above and beyond to clean up. read more

Very responsive and friendly. I called and was able to get an appointment right away. Andrew B was very knowledgeable and professional. I would definitely recommend this company. read more

I promised that I would remove my old review if I was satisfied with my outcome. I did so for three reasons. After my former review I received a call from Kristen within 30 minutes of the posting. She called and was personable, articulate, empathetic, and fully aware of the details of my concerns. She convinced me to let her get involved with a solution for my concern. I told her I would call her back. I had been impressed with her knowledge and personality. As I went to call her back, she called me. She said she had contacted a knowledgeable technician that could give me the solutions I needed. Enter Derrick; This man understands salesmanship and knowledge. Highly intelligent, great communicator, and very knowledgeable just scratches the surface. Derrick has fully updated me on the latest changes to the construction codes in my city. I now understand the scope of work which I did not get with my first encounter. Third reason: I just received an estimate that looks like a business plan, detailed and informative. Easily the best estimate I have ever seen. If you read my first review you would know how impressed I am with this outcome. Kristen is headed on to much bigger things. I'm so glad she called. Derrick will one day get the great rewards for the excellent job ethic he has displayed. OUTSTANDING! read more

Called Wednesday to get Cregger's to come out to repair a leaky bathroom sink and bathtub faucet. I was delighted when the scheduler said someone could be out on Friday (today) between noon and 5PM. I waited all afternoon. It is now 7PM. No service, no courtesy call, nothing. I wish I could give less than one star for this poor customer service and complete waste of my time. Derrick called me personally on Saturday morning to apologize for the no-show and to reschedule the work for the following Monday. I was satisfied with his explanation and impressed that he readily owned the problem and was willing to bend over backwards to make things right. The repair was done on Monday as scheduled. James was professional and personable. Derrick even called later in the day to ensure that all was well. This was the type of service I had come to expect from Cregger's. So, presto, the one star becomes a five star! read more

I wanted my sewer snaked as we have a lot of trees in our area so I'm trying to prevent a future problem. The last time we had it done was two years ago. Brady came out and did a great job. He was friendly, efficient, and knowledgeable. He even called me over so I could see for myself on the camera how our sewer looked. I will definitely request Brady again. Thanks for a job well done! read more

Requested to have my sewer drain snaked as part of a home inspection request. Cregger provided a great experience and timely service. The dispatch did not inform the servicemen that it was a sewer snaking based on inspection results, so he did not bring a scope. Fortunately, the servicemen made up for it with effort in doing the job right. My sewer return access was not easily accessible, James made extra effort to access the sewer correctly and do the job right the first time. read more

It is my absolute pleasure to be able to leave this well deserved review . When I contacted Cregger Plumbing shortly after purchasing my Detroit home , I knew that I was going to need an experienced and talented plumber to be able to sort through the wide variety of plumbing issues my 85 year old home needed to have addressed . I went through the items and I composed a list of no less than nine issues that needed attention . quite frankly I was apprehensive that I was going to be successful . so you can imagine the relief I felt immediately when Cregger sent to me their master plumber , Ben and when he came to give the free estimate , talking at length about each of the issues that I have and then at the end after I told him that he would actually be working in one of the big Motown stars homes , he went on to tell me of his previous experience working for Aretha Franklin . I immediately knew I had the right person for the job ! I scheduled my appointment, which I actually had to re schedule , but Cregger plumbing was happy to oblige and when Ben and his trusty assistant finally showed up , it was well worth the wait . although we weren't able to complete all nine of the issues on my list , in several cases it was beyond Ben s control. He worked hard on a job that took all of the business day practically to complete . He even went out for over an hour one at point just to source parts that would be needed . The result has left me very happy indeed ! For the first time in the 16 months since I bought this house , I can actually drain the water out of my tub and it doesn't take four days to do it any longer ! I have already made the decision that when the next phase of plumbing issues needs to be tackled next month , Ben is the only person I want to hire to do it . Lastly , my overall assessment of this experience is that the pricing was fair and in line with other estimates that I received and if you're fortunate enough to get an experienced pro like Ben who gets it right the first time , even as you're staring at a rather large repair bill when all is said and done , you'll be comforted by that feeling that it was worth every penny ! read more

JUST DON'T FORGET TO REMIND THEM ABOUT THE PERMITS!!!!! the story is long, so I'll cut to the chase. the basement plumbing needed redoing. cregger did the job well, did it quick and as promised. when they had to return to pull the permits (the reason they are only getting 4 stars - they 'forgot' to pull them before starting work), they got the perms, fixed the work up to code, and had tge inspector out and the inspection passed within 48 hours and on their dime. very respectful and competent employees (except for one receptionist, but she can be bypassed), who do great work. would use them again and have already recommended cregger to family. read more

I have had Creeger Plumbing at my house for a lot of services: Drain snaking, floor drain replaced, hot water heater purchase and install, new furnace install, kitchen faucet install, new garbage disposal and kitchen drain fixed, all new copper plumbing installed. This was all done by John for the furnace, Brandon for the drain snaking and some of the installs, KJ for the copper plumbing. The other day I had Jeff here to remove the old copper gas line from my dryer. He installed safe steel coated flex line, secured it to the back basement wall and installed my new dryer's venting. The best thing about Creeger is that you get first rate, quality work done by professionals. They are always on time, considerate and explain what they are doing. I would never consider using another company. They are my go to for any plumbing, HAVC, or drain snaking jobs I need done. read more

I reached out to several companies for a quote on replacing a toilet and Cregger got back to me immediately. They were so quick to respond, patient to answer all my questions, and even provided "tips" on what to look for when hiring a company like theirs. I hired them for the job and they were able to come out next day. They gave me a time slot of 12-5 for when they'd arrive and they came at 1pm. The guy installing the toilet was professional and quick! In and out in about an hour. The price was comparable to other quotes I received as well. Overall, friendly company, extremely quick to get back to you, and very professional. read more

James was great. Came out the same day I called and fixed our basement laundry pump very quickly. Also identified some safety issues with older piping in our basement and helped to secure. Will definitely have Cregger back over the summer when we do some other projects in the home. read more

Had Cregger plumbing redo my sump pump lines, excavated outside and changed on a very negative basis the slope of the yard excavated and the result was water in my basement. Said they would come out in two weeks when my basement was taking on water damaging sheet rock and carpeting. When I sought resolution they took no responsibility and sent me to a foundation patching system that was poorly rated. I have had to hire a foundation company to repair my foundation leakage and and excavator to change the grade of my lawn. Very disappointed. Buyer beware. Derek the owner talks a good game and failed to deliver on a timely basis. When I asked him to come out sooner than two weeks, he said his schedule was full. With the rain that occurred in early August, my basement is now damaged. read more

I have used Cregger for sewer line maintenance in the past, but this week was the first time I needed help with a plumbing situation... and it was a SITUATION! Mike and Tim were at my house, right on time, made a speedy diagnosis, and fixed the problem. They demonstrated a high degree of professionalism and curtesy. I'm impressed and am thankful to know a local plumbing service that I trust. I recommend Cregger Plumbing without reservation. read more

Many of these reviews are from people who work for the company. They're actively trying to boost the company's rating by making fake reviews because the REAL reviews are showing how bad the "service" (if you can even call it that) really is. The owner is lying about what happened and then writing fake reviews to cover it up. Within days of them checking out my sump pump it backed up and my basement flooded. The visit was originally related to my laundry tub, as the owner is quick to point out in his retort. He fails to recognize that his employee also inspected my sump pump while he was there. The reason for this was to see if the pipes remained the same diameter throughout the house. He followed them from the laundry tub (main floor) to the basement. It cost me over $300 to clean/replaced damaged items. When speaking to the business owner he said it was my fault for not checking the pump right after his technician looked at it to make sure it was still ok. He hung up on me after refusing to take any responsibility. I never requested any service for free as he likes to claim. I simply asked to be reimbursed for the damage caused. Trust me, after that fiasco, I didn't want his company anywhere near my plumbing again. read more

We had our AC go out on one to the hottest days. This was a Wednesday and they were available the next day when all other companies near us had a 2 week availability. We needed the motor replaced and the service person had one in his truck. It was replaced immediately. Great service. Highly recommended! read more

I believe this is one of the most professional companies I've dealt with in a very long time. Plumbing problems were taken care of the same day I called. Derek, the owner is truly a great business man who reached out to make sure I was satisfied with the work. He is so kind and I am happy to know there are still wonderful people out there in this difficult world!!! It is such a pleasure to be able to highly recommend this business. read more

Well we needed the big guns again for our 81 year old house. This time the laundry kitchen were backing up. I feared we needed new pipes below ground and was right. Cregger completed everything in 1 1/2 days and work everything neat an tidy Great experience. James and Tim had a tough problem in an 80 year old house wth a clogged drain pipe that needed to be replaced. Fixed with minimal demo and left the house clean. Fair price. Experienced and knowledgeable. Would use them again. read more

Cregger - Plumbing Near Me - Ferndale, Michigan