Was referred to Crespo's by my tv's extended warranty company. Technician Carlos had great communication on setting up an appointment to inspect our tv. Upon arriving he was thorough in his explanation as to what the issues were and, gave great advice on what to look for in tvs going forward. Would easily recommend his services. read more

Fixed our tv but never responded back with a visit for another problem once they returned the tv.

3 hours agoNEW Crespos tv Repair they just lie about everything they told my insurance my tv it's working fine. Went they brought used parts for my tv., Now my tv it's not working properly anymore.... This is he's phone number (909) 202-7159 the one who came to fix my tv he just a freaking liar if you can't do your job don't lie., this guys called me saying he had brand new parts for my tv, so went he came to repaired the tv he told me those parts was my originals parts., so Crespo's TV Repair don't lie to my insurance saying you guys came to fix something went you actually didn't just to get ease money you guys need to tell the truth about you couldn't fixed my tv.. Don't contact this place they just lie about everything to get ease money..... read more

I had an old microwave go out and a 49 inch TV stopped working. Gave them a call and were very polite and enthusiastic about fixing both. Got my microwave and tv back pretty quickly. Still working till this day (3 months after). Verified repair number: XSPU-3476 read more

Crespo's Audio Video Tech - Fixed Samsung 49" TV - Appliances & Repair Near Me - El Monte, California

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100% recommended!! I took my TV to repair, and they were so nice to me from the begining and fixed it ASAP. Thank you so much! This is my ticket number! TCDR-7669 read more

I would rate this company zero. I was referred by direct tv to them. I returned their call and left a message. They never called back so I called them the next day. OMG the receptionist was so rude. I told her that I got their message and could not schedule Friday since I had an appointment for 2!weeks. She went off on me and told me I had to call direct tv again and start all over. I reported them to direct tv and also had direct tv schedule someone all the way from the west side to come on Monday. I also went to social media . Left a message for the owner and he said he called and it went to VM but he left no message so I called him back and spoke with Tony Crespo. He was not all that pleasant either so I can see the dynamics. DO NOT USE THESE PEOPLE IF THEY HAVE ATTITUDES JUST MAKING APPOINTMENTS. I can only imagine they coming into your home with an attitude. I am having Westwood Electronics coming to repair my TV. I will let you all know on Yelp how Westwood Electronics are. Keep an eye out for that post...... read more

Very unprofessional. They lack knowing how to talk to customers professionally. If anyone comes here make sure they write down the right information in what you bring in! They have made business with them very unpleasant and telling us we are wrong when they tried giving back a different tv. I know what I brought in so how are they going to tell me I'm wrong? Be careful. read more

I had the VERY unfortunate experience of learning about Crespo's Electronics because of my Sony Extended Warranty for my 46-inch television. They are truly the WORST and most UNPROFESSIONAL television repair service in Southern California! They didn't listen to me the customer regarding what the problem was with my television. They told me the repair would take 1-week (it actually took 2-weeks with no television in my home). When they returned my television there was zero improvement! I would recommend hiring a Day-Worker from your local Home Depot Parking Lot over having this business (if that's what you want to call it) touch your electronics! Simply put THE WORST!!! read more

Terrible company, total crooks. AVOID at all costs! Ended up doing more damage to my TV and tried charging me for it!! The TV worked but some of the inputs didn't. They ended up taking out the part that handles the inputs and telling me it will cost practically as much as I paid for the TV to replace it. I told them I wasn't interested and they said the part is already gone!! So now the TV is useless! What a pathetic way to do business. Do NOT give these criminals your money! read more

I am so pleased with this company. I have a 60" Samsung TV that they fixed. They had to pick it up and once diagnosed, ordered the parts to replace it. Unfortunately, the wrong parts were sent to them so it took a good 10 days before I got my TV back but it was worth it. Wendy will get your information over the phone and is very polite and kind. Carlos picked my TV up and returned it and gave excellent service. He both called and text me several times and was very helpful. I would fully recommend this company. read more

They fixed my dads TV pretty quickly. Thanks guys! I would definitely reccomend to anyone needing a repair.

These guys were so good and so nice. I brought my tv in to be repaired and the guy in front was such a nice person and so friendly. He explained it could take 5 to 7 business days for the repair which was fine with me. They had it fixed and ready to go the next day. I too have a Samsung TV and so I think the problem with the TVs is not the business who is trying to repair them, but the company that knows there's a problem with their capacitor but are doing absolutely nothing to fix it. Thanks guys. I like your service. read more

Never Ever take your tv of any type to Crespo. I had a problem with my 4k 40 inch Samsung tv. There was a horizontal line across the tv. Samsung recommended me to Crespo, took it there, one week later the tv is back to normal, the next week half of the display is black. Luckily i was still under warranty. Don't spend your money at the place. Avoid that place at all cost. read more

I had a great experience with this business. When the backlight on my tv went out I contacted Crespo's tv for their help. They provided professional service and quickly fixed my tv. Thanks for your help! read more

The home visit by Tony, to try to resurrect our 49" Sony TV, was amazingly successful. After a scheduled power outage by Edison, our TV had no power, although our cable box/DVR and our receiver were fine. We had tried everything we could to bring the TV back to life, but with no luck. After calling the Geek Squad at Best Buy, we found we were still under the extended warranty. They use third party companies to troubleshoot large TV's to come to the customer's home in the hopes of making a simple repair, prior to having to utilizing the warranty that would pay for a new TV. Fortunately, Tony was able to reset our TV, in a way that was by no means intuitive. This allowed us to our instantly watch TV, without having to wait weeks for the warranty process to play out. Tony was cheerful and pleasant, called us ahead to let us know he was coming, and arrived on time (even early!) I would recommend Crespo's for any audio or video issues you might have. read more

multiple cancellations accompanied with multiple lies and excuses. Service guy is a very poor listener to the point of he started to loudly defend himself. How sad for a professional. I just wanted to share one of the lies: Your repair for service ticket number [4141430574] has been cancelled. Samsung's Authorized Service Center placed a call to confirm your repair on: Customer Call Attempt 1 : 03/11/2017 17:13 (EST) Customer Call Attempt 2 : 03/12/2017 17:13 (EST) Customer Call Attempt 3 : 03/13/2017 17:13 (EST) They never called the number that was provided. Who calls anyone three days in a row at the same exact hour and minute? Don't they know that all calls are recorded. this is shady at best. Notice the dates are in early March and it is March 27th and still no repair. I do not recommend this company. read more

They need to learn how to run a business. The customer service is horrible. I made an appointment with them to pick my TV up on Nov 1st, when they didn't show up at the scheduled time...I called. they told m that they moved my appointment the follow day...without letting me know!! They fist told me it will be 7-10 business days to fix my TV. What they should have said is it will take 7-10 business days to receive parts. When I would call to check the status of my TV they kept saying "we hopefully will receive the parts by..." I got tired of that and started call Sanyo myself. I received more information from Sanyo, and they didn't have my TV Crespo's did. Well now it's Dec 3rd, I received my TV today, with scratches all over the panel and on the outside panel. They tell me they are going to resolve it...the only way they can do that is if they buy me a new TV. Oh and one last thing the guy that dropped it off rubbed so hard on the panel it left bigger marks then the scratch....Your in the TV business you should know not to do that!!! read more

I'm beyond disappointed in @SAMSUNG!!! My Samsung TV will not stay powered on, I called to get tech support to find out the manufacturers warranty is only good for 1yr. w/an issue that is highly reported!!! Then they refer me to this shadetree repair guy w/ nothing but horrible reviews???? SHAME ON U SAMSUNG for referring ur customers that pay an arm n leg for ur tv's, this is how u treat us??? SHAME ON U CRESPO FOR POOR CUSTOMER SERVICE & LESS THAN QUALITY WORK!!!@ read more

I had a wifi issue with my Samsung Smart Tv. Took it in Wednesday and was ready by Friday.... guys work great and super efficient. Customer service was great when I picked up my TV. Guy made sure everything checked out in front of me before I took it back home.... will definitely come back. Thanks guys. read more

Crespo's repaired my 3 year old 60" Hitachi HDTV back in November of 2010. One of the circuit boards needed to be replaced. However the TV was no longer under warranty, but Crespo's quoted me the lowest price and did the work quickly. Fast forward to February 2011, 3 months later. The TV broke again. Crespo's repaired it free of charge, since it was found that the circuit board they replaced back in November was defective. Very honest and reputable. Highly recommended! read more

This facility failed to provide in-home repair (as stated), then after requiring that unit be taken back to the shop for repair I was told repeatedly that it would be "a couple of days," then "another couple of days" and so on. When the repair was FINALLY completed, the tech returned the unit but refused to power it up to verify repair, refused to wait while the unit was powered up, and (here's the really scary part) refused to give me his name. SCAM, SCAM, SCAM! With so many talented repair shops in town, don't take the risk of dealing with this unbelievably unprofessional shop. Even the glowing 5-star review (Aaron S., 2/12/11) said that his TV broke down AGAIN after only 3 months for a "defective" board. I've dealt with many repair shops and this ranks as the most untrustworthy and shoddy by far. I'm still stunned by how bad their service, follow-through, and customer service were. Really --- the guy dropping off the unit refused to give me his name???!!! read more